Best For

Window cleaning, pressure washing, gutter cleaning, maid service, carpet cleaning, and painting companies. Other industries, inquire for more info.

Product Details

ResponsiBid automates your proposal building process, all customer follow-up (email, sms, and more), as well as allows your customers to get accurate pricing and intelligently schedule themselves on your website! You can connect ResponsiBid to CRMs like Jobber, The Customer Factor, and Service Monster as well as using Zapier or Google Calendar. ResponsiBid is the selling software that connects to what you're already using.

Contact Details

Symphosize

https://symphosize.com/

Founded in 2011

Located in United States

Starting Price

  • $169.00/month
  • ResponsiBid offers a 2 to 1 ROI guarantee. Make money or you don't pay.

Free Trial

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

ResponsiBid Features

Billing & Invoicing
Client Management
Dispatch Management
Inventory Control
Job Management
Mobile Access
Payroll Management
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Service History Tracking
Work Order Management
Billing & Invoicing
Customer Management
Dispatch Management
Equipment Tracking
Mobile Access
Online Booking
Scheduling
Work Order Management
Automated Quoting
Catalog Management
Client Portal
Contact Management
Customizable Branding
Discount Management
Pricing Management
Product Configurator

ResponsiBid Reviews

Overall
5/5
Ease of Use
4.5/5
Customer Service
5/5

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Showing 23 of 23 reviews

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Showing 23 of 23 reviews

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Avatar Image
MICHAEL P.
Owner/Partner
Facilities Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
May 18, 2019

“The Service Business Salesperson/Estimator that works at midnight while you're giving birth”

OverallIt frees up time from the estimating/follow up process so that other business tasks can be taken care. It's like fully delegating your sales process to a 24/7 salesperson who is always up, always online, and never forgets to follow up.
ProsTrue story! Using AI technology and a simple web interface that lives on our company website, Responsibid regularly onboards new clients, introduces them to our company, offers them an array of services, allows them to input the relevant job parameters and then gives them service options to fit their needs. Then, based on the prospect's selection(s), it calculates the job time and efficiently offers them openings on our job calendar that make sense based on job duration, crew capability, and drving efficiency. Once the client selects the best appointment time for them, it collects a deposit to lock the job on the schedule. And, if a prospect is still on the fence, it will intelligently follow up with them using personalized emails and text messages until they give a definitive response. Recently, it did all of this while I was acting as the birthing partner for my wife at midnight.
ConsIt is hard to implement fully. There is so much AI involved that in order to get it to work for your company, you must take the time to fully systemize your pricing systems and then translate that to the platform. You will also need to understand your KPI's to make sure that it's scheduling features are efficient for your company. Thankfully, they have in house coaching and onboarding support to hold your hand through the processs.

Vendor Response

By Symphosize on May 21, 2019
Thanks Michael! That's really useful. We're so glad it's working for you!
Reviewer Source 
Source: Capterra
May 18, 2019
Erik R.
Owner operator
Construction, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 21, 2019

“Fantastic estimator”

OverallNothing short of perfection, ok maybe a little bit short. So let's talk about what tasks it can save: 1. You never have to think about following up on a quote again. RB does it for you. You just build how you want it too engage with clients and it sends emails in your behalf, it sends emails to you when you need to call to follow up, and it can even send a postcard through send Jim integration. This saves lots of time, probably hours per month, not to mention the supberb organization and the relief of knowing non of your bids slip through the cracks 2. For each service you can offer a bronze silver gold level of service style of packaging/ presenting. The way it presents it is pretty slick. This is totally different than your typical PDF sheet quote every other estimating software provides. This was the answer to our problem. With RB this is easy, and you can add many videos to your proposals to show what you get in each package. Not only did it make our life easier, but when you start giving customers options the quote acceptance rate goes up. You start leaving less on the table as some buyers prefer the highest level of service you offer and you also retain more budget minded people who want only the bare bones package who might otherwise use a competitor. Our average ticket price has easily doubled since we started rb. Not to mention you can embed this software on your website so visitors can can a price instantly.
ProsFollow up builder: ability to automatically follow up with all customers in all phases of the job cycle via email, phone, or post card. Website estimator: when potential clients come to your site they can get an instant estimate by inputting their own job data. You can show videos of how to self bid Videos within website estimator and package presenter. When she customer gets a bid you can have multiple package, you can have a video explaining what you get in each package. Innov
ConsOnly seemless integration is with jobber at the moment. Which means if you want a job scheduling and invoicing app that Responsibid syncs it's bids with - it must be jobber if you want everything to work seamlessly. Service monster and customer factor also have integrations but have gaps from what I understand. They are working on upgrading their system to integrate with any app so stay tuned! Since we have every job go through rb because the follow up builder is so good, they should have built in better repeat job options. Also, if a client has more than one property, you must find a work around at this time. That said they are working on these upgrades to my understanding.

Vendor Response

By Symphosize on April 25, 2019
Thanks Erik! I'm glad it's working for you, and even more excited that with your constructive feedback, our next update should be a very pleasant surprise!
Reviewer Source 
Source: Capterra
April 21, 2019
Avatar Image
Bobby W.
President and CEO
Unspecified
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 27, 2018

“This software makes me money when I am asleep. It's also invaluable for customer followup.”

OverallI dont know what else I could say about Responsibid that I already havent. My only regret is that I waited so long to get it. It's helped me scale my business. It's the equivalent of hiring an office assistant for all followup as well as all of the quoting features that it provides. It's a no brainer for a small service business owner.
ProsThe most valuable part of responsibid for my business is the followup features. Not only does it follow up with all of my prospects to help close jobs but I also use it to follow up with my existing customers throughout the year to keep retention high as well as my profits. I own a small service business and responsibid was INVALUABLE to me when my inbound lead's started to significantly increase while I was still working in the field every day. It allowed me to effectively provide quotes without visiting all job sites and close them over the phone or via email saving me 20 plus hours a month (conservatively). The followup feature that I've already mentioned is another BIG time saver as it insures that every opportunity will be followed up with as many times as I choose regardless of how busy I get or what I may personally forget to do. RB never forgets to follow up.
ConsNo major gripes but the reporting features could use some improvement. This is the reason for the 4 stars instead of 5 in the "Features & Functionality' section. Reports for closing rate, lead source are perfect. Reports for revenue tracking could be a little better but in fairness this is more of a function for your CRM than your quoting tool.

Vendor Response

By Symphosize on May 3, 2018
Thanks for the review Bobby! We're here to help and actively working on a few tweaks to making the reporting work even better with your connected CRM!
Reviewer Source 
Source: Capterra
April 27, 2018
Haley R.
Sales and Marketing Manager
Consumer Services, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 17, 2019

“Powerful tool for sales”

OverallMy experience with ResponsiBid has been phenomenal so far! Set up was fairly easy once I got the hang of it. I was easily able to set up a 1 on 1 with representative before I published the form live on our website. He took the time to make sure my form and packages correctly totaled. Once the code was enabled on our website we had a few issues (none of which were related to the ResponsiBid code). Even though he didn't have to,representative took his time to help me sort out the issues so that our form worked properly on all formats and devices. Being in the service industry, my job is to sell a service that gives my clients their time back. This is exactly what ResponsiBid has given me, my time. I am able to provide estimates to more prospects, schedule more clients, and follow-up to everyone, using the automation tool of ResponsiBid. And can I mention the higher closing rate? One of my favorite things? The integration with my CRM! When each bid comes in, client information is automatically transferred over for me. Happy tears! Added bonus, it was a breeze to train my office staff how to use the program. It is so wonderful to work with such a powerful program and it's even better to have such great support from the ResponsiBid Staff.
ProsAutomation, automation, automation! Integration with my CRM.
ConsI really haven't found much that I don't like about the system. The only thing, and really the only thing would be that when a customer gets a bid online and comes back to get another bid, it will create two separate client files in my CRM. So then I have to go in and delete one file so that my closing rate is a true number.

Vendor Response

By Symphosize on April 18, 2019
Haley, this is so great to see! When we see this level of success it makes us get happy tears too! We are proud to be your partner in success :)
Reviewer Source 
Source: Capterra
April 17, 2019
Micah B.
Operator
Consumer Services, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 16, 2019

“Excellent Bidding Software for Cleaning Companies”

OverallGreat customer service coupled with an exceptional product has given my business a boost that's hard to calculate - well worth the investment of time and money.
ProsCustomer service is practically flawless - not to mention extremely helpful and encouraging. The automation and customization this software brings is amazing. Bidding is stressful but after investing over 60 hours of time into this software (which is an extension of my business) I now have most of 'my bases covered' when I bid jobs. Video Estimates are a sure way to boost one's chances of winning a job. Video's can be added to each services.
ConsWould like a mobile app (but their mobile web browsing does work great). Also, would like their calendar to accept SquarePay (only offers PayPal).

Vendor Response

By Symphosize on April 17, 2019
Thanks for the detailed review, Micah! This is a great report on how ResponsiBid can work for a company who is ready to take their sales game to the next level. Your investment into your business is a really great illustration of what is possible!
Reviewer Source 
Source: Capterra
April 16, 2019
jeff b.
President
Environmental Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
May 3, 2019

“ResponsiBid Doubled My Business!!”

OverallExceptional
ProsAllowing you to get business literally while you asleep is amazing! We awake each day with booked jobs or inquires about our services. It has added professionalism to our small company that this type of services only large companies has access to. The customer email follow-up has proven to add jobs up to 60 -120 days after initial ResponsiBid contact not to mention the future customers through the all coveted emails the prospects provide. This product is simply the best decision we made more that 4 years ago!!
ConsThe is no "Cons" about this services - I just I found them sooner

Vendor Response

By Symphosize on May 6, 2019
Jeff this is fantastic! Thank you so much for the excellent review!
Reviewer Source 
Source: Capterra
May 3, 2019
George S.
Owner
Consumer Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 25, 2019

“Noble Window Cleaning and Responsibid”

OverallCant say enough about the reduced time to benefit. Your customers essentially do the bids for you which frees up time to be spent selling, managing, marketing and focusing on other aspects of our business. Love it!
ProsThe ease of use along with the valuable information gathered. Trust in the pricing accuracy. The ability to customize to fit your niche. Love how this software seamlessly lends itself to upsells and Add-Ons.
ConsZero cons other than setting up. It was was a challenge. Dialing in our pricing, especially on the more complicated bids was at times frustrating. However after some time and a few Tylenol we are right we want to be.

Vendor Response

By Symphosize on April 29, 2019
Thank you so much George! We are so grateful for your review. This is great feedback!
Reviewer Source 
Source: Capterra
April 25, 2019
Angelo D.
Owner
Consumer Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
May 1, 2019

“Best support software ever!”

OverallGreat tool that enables me to run and grow my company. Thank you
ProsEase of use and fully functional. At first it took me over a year to decide. Not on the value of the software but when we would be ready to implement it. When we did we saw of 40% increase in business. Thank you
ConsWish it had a stand alone service scheduler without estimate if people just want to schedule

Vendor Response

By Symphosize on June 20, 2019
Thanks so much Angelo! We are excited for what you have been able to accomplish in your company with ResponsiBid and we can't wait to see what the future brings! We're so glad you took the implementation steps!
Reviewer Source 
Source: Capterra
May 1, 2019
Chris H.
Owner
Events Services, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 25, 2019

“Great automation ”

OverallIt's been fantastic. Crew cal is great and it really favors google ads campaign since our landing page has immediate link to reaponsibid. People get prices and book overnight without even talking to us!
ProsI love the follow up builder and software integrations. It's also designed by a window cleaning company so the pricing questions were already formatted to meet what we would ask.
ConsThat it isn't a scheduler. I like the integrations however find it confusing to office staff to have to transfer notes and small things such as estimate scheduling manually to jobber. It would be nice to just have reaponsibid do that.

Vendor Response

By Symphosize on May 1, 2019
Thank you Chris! We really appreciate you taking the time to give this really useful review and feedback! You rock!
Reviewer Source 
Source: Capterra
April 25, 2019
Robert G. A.
President
Consumer Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 9, 2019

“Thousands in revenue from a button on my site ”

OverallCustomers who want a quote usually take away time and resources from other work. However, they are an ongoing source of potential future work. Responsibid saves us a ton of time and costs of quoting jobs while allowing us to compete with ourselves for different price points to keep the customers focused on us as the solution
ProsAutomated quoting - a huge time saver for customer and staff.
ConsTakes a little time to set it up and think through the logic but once running it is all automatic.

Vendor Response

By Symphosize on April 10, 2019
Thanks so much for the review, Robert! This is what makes us jump out of bed every morning!
Reviewer Source 
Source: Capterra
April 9, 2019
Martha W.
Owner
Consumer Services, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 24, 2019

“We're Flooded With Requests ”

OverallThe entire ResponsiBid team is phenomenal to work with. Strangely enough, one of the factors that I definitely consider when choosing a software is the integrity of the team behind the software. Curt and his team are great human beings. Love doing business with them!
ProsWe used to use a different online quoting software and we barely had anyone get a bid. Now, with ResponsiBid, we give 4 times the number of quotes as we did before. Nothing has changed except for the online quote software. I also love the automated follow up which is included in the price of the software. It's so easy to add a customized piece or stop the automation.
ConsI wish we could track sales conversion % by sales person, but I hear that is coming.

Vendor Response

By Symphosize on April 26, 2019
Thank you Martha! And yes, sales rep tracking is definitely coming :) we are so grateful to be a trusted partner in your awesome business!
Reviewer Source 
Source: Capterra
April 24, 2019
Greg P.
Owner
Consumer Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
May 8, 2019

“ResponsiBid A+”

OverallIts a perfect tool for small business to help with sales, admin, scheduling and business outlook. The Responsibid support team is outstanding and very responsive.
ProsWe love the ease of use, also the scheduling process save lots of time. Its a 24 hr employee that never call in sick !!
ConsNot connectable to my invoicing software.

Vendor Response

By Symphosize on May 9, 2019
Thanks so much Greg! That's so true about how ResponsiBid was designed to act like an employee!
Reviewer Source 
Source: Capterra
May 8, 2019
Ashley H.
Owner
Hospitality, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 23, 2019

“Excellent”

OverallThey have incredible customer service! We have a high close rate % with Responsibid, you have the opportunity to add notes for lead management. Overall a great product.
Pros Ease of use, flexible to set it up the way that works best for your business
ConsI do wish it had a few more options for customizing add on items for maid service.

Vendor Response

By Symphosize on April 26, 2019
Thanks Ashley! This is great feedback and we love being part of your successful business!
Reviewer Source 
Source: Capterra
April 23, 2019
Scott F.
Owner
Consumer Services, 1-10 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
May 12, 2019

“Great Product”

ProsResponsibid is a great product!! Before we started using this, I was doing all the estimates by myself and by hand. I found myself being inconsistent with the pricing. Follow up was a hassle and completely a manual process. Responsibid was a game changer. With just a few questions the customer gets a price immediately. The automatic follow up is a life saver as well. Such a time saver
ConsIt can be difficult to set up and confusing. The support team is great though and will help you through it.

Vendor Response

By Symphosize on May 14, 2019
Thanks Scott! We certainly appreciate the feedback and are happy to be part of your journey in business!
Reviewer Source 
Source: Capterra
May 12, 2019
Verified Reviewer
Consumer Services, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
May 1, 2019

“Make money while you sleep”

OverallOne of my least favorite things to do is to drive out to sales appointments - especially for jobs that turn out to be pretty small. This tool has give me countless extra hours every week.
ProsCountless mornings I wake up to a notification from ResponsiBid: "New Customer Ready To Schedule".
ConsThe interface is a bit outdated. This is from the customer side and the user side.

Vendor Response

By Symphosize on June 20, 2019
Great feedback! We're excited to keep bringing you new and more modern aspects of this tool! Thanks for the review.
Reviewer Source 
Source: Capterra
May 1, 2019
Robin A.
Owner
Facilities Services, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 9, 2019

“Amazing”

OverallThe ability to schedule jobs by closest location and the automated followup is superb.
ProsIn the month we have been using Responsibid, it has paid for itself multiple times. The ability to package has helped us sell services to customers that they were not explicitly looking for but liked the idea. The implementation help from Reps is incredible. Responsibid wants its customers to succeed. I highly recommend (unless you are a competitor in my area - then no - don't touch :))!
ConsI can't think of anything specific right now. I am looking forward to the ability to schedule recurring jobs.

Vendor Response

By Symphosize on September 9, 2019
Thanks for the review Robin! We are thrilled to be part of your success!!
Reviewer Source 
Source: Capterra
September 9, 2019
Samantha S.
Owner
Environmental Services, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
May 31, 2019

“Game Changer for us ”

OverallWe operate a mist service and have used several online quoting, lead follow up, and booking tools over the years. The one is my all time favorite for showing clients the options in a way that drives them to buy at a higher rate, rather than bouncing off Ky site to continue shopping. The lead capture and follow up process was much more effective than other systems I've used.
ProsThe ease of use and organization for the consumer. Also the organized assistive set up process.
ConsThe job schedule booking portion didn't integrate directly with my current Ops software so I ran them side by side.

Vendor Response

By Symphosize on June 4, 2019
Thanks Samantha! What a great review :) We are thankful to be able to work with you and your company.
Reviewer Source 
Source: Capterra
May 31, 2019
Verified Reviewer
Consumer Services, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 8, 2019

“Best bid software ever”

OverallI love it.
ProsI love the follow up, its like no other.
ConsIt took a little bit of time to set up, but that is not really a con. Setting up helped me learn how to use it better.
Reviewer Source 
Source: Capterra
January 8, 2019
Christian M.
Owner
Unspecified
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
April 27, 2018

“Customer service oriented tech company. Love it!”

OverallTime saver
ProsWill be able to weed out clients that are not a correct fit for us. Help simplify estimating, possibly add services we do not currently offer
ConsLike anything it will take time to set up correctly. This is no fault of the company as they offer support which we also signed up for.

Vendor Response

By Symphosize on May 3, 2018
Thanks Christian! We are excited to be partners in your success and helping you to get the best automation possible. It's also been fun to work with you to design the painting modules to work for you.
Reviewer Source 
Source: Capterra
April 27, 2018
Glen M.
Owner
Architecture & Planning, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
3/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
May 27, 2019

“Make your day easier”

OverallThe team at Reaponsibid are second to none. It's a great group that really take your comments and suggestions to heart
ProsOnline pricing and scheduling through your website Crewcal scheduling Package options
ConsSome basic features need to be added for scheduling Better sync with other CRMs

Vendor Response

By Symphosize on June 20, 2019
Thank you Glen! We're working hard to make things even better. We're grateful to be a part of your success!
Reviewer Source 
Source: Capterra
May 27, 2019
Angie B.
Chief Commercial Officer
Consumer Services, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
May 7, 2019

“Easy”

ProsIt's easy for clients to use.. Easy for me too :)
ConsPossibly the cost, but in the end, it all works out.

Vendor Response

By Symphosize on June 20, 2019
Thanks Angie! We are so glad you're loving ResponsiBid. This is a very kind review!
Reviewer Source 
Source: Capterra
May 7, 2019
John B.
Owner
Consumer Services, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
July 15, 2019

“Great asset to business and website!”

OverallResponsibid allows a portion of my customers both existing and new business to take advantage of this online bidding system which is very detailed and user friendly to walk homeowners through a quote from start to finish.
ProsProfessional look and follow through allows customers to be followed up with and totally customizable.
ConsSo many options it was a bit difficult to set up, however I opted to do the setup myself and probably would have gone with full assistance to set up with one on one training.

Vendor Response

By Symphosize on July 19, 2019
Thanks for the detailed review John!
Reviewer Source 
Source: Capterra
July 15, 2019
Glen J.
Owner
Environmental Services, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 7, 2019

“Owner”

OverallFollups
ProsI love what the software offers and the follow up system.
ConsI wish it had a review follow up system that shut off when the review was left. The address input needs to autopopulate into Google for a more precise system. There needs to be a user friendly app. Needs to link with Google calender through TCF.

Vendor Response

By Symphosize on August 8, 2019
Thanks for the awesome feedback and review, Glen. We should talk because some of the things you requested are already possible on ResponsiBid :) but we're working on the rest!
Reviewer Source 
Source: Capterra
August 7, 2019