--- title: "ExaVault Cloud FTP Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ExaVault Cloud FTP Software - reviews, pricing plans, popular comparisons to other File Sharing products and more." source_url: "https://www.capterra.com/p/175245/ExaVault/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # ExaVault Cloud FTP Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ExaVault Cloud FTP ## What is ExaVault Cloud FTP? Empower your business operations with the instant-setup Cloud FTP platform that helps over 5000 companies in 101 countries perform manual and automated file transfers. We're evolving FTP - supporting open standards, but adding easy web management running on enterprise-grade infrastructure. Our platform provides tons of capabilities including: Full FTP, FTPS and SFTP support. Detailed logs & granular user permissions. Robust developer API. Event-driven webhooks. SSH key management. ## What is ExaVault Cloud FTP used for? [File Sharing](https://www.capterra.com/file-sharing-software/) Top alternative Featured Overall rating Based on 39 user reviews Reviews sentiment Positive 95% Neutral 3% Negative 3% Starting price $149 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ExaVault Cloud FTP?[Manage this product listing](https://www.g2.com/products/exavault/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ExaVault Cloud FTP 4.8 (38) VS. [4.6 (6,134)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $149 Flat Rate, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (38) Ease Of Use 4.5 (106) Value For Money 4.7 (32) Value For Money 4.3 (100) Customer Service 4.6 (29) Customer Service 4.4 (94) ## ExaVault Cloud FTP alternatives [4.5 (3,579)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (1,026)](https://www.capterra.com/p/123400/revver/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.5 (2,680)](https://www.capterra.com/p/56250/Procore/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.8 (359)](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/175245/ExaVault/alternatives/) ## FAQs about ExaVault Cloud FTP Overview ### Which roles and teams benefit most from ExaVault Cloud FTP? ExaVault Cloud FTP benefits IT leaders, system administrators, architects, and software engineers who manage secure file transfers, user access, and integrations. Executives and business owners use it to oversee dependable exchanges with clients and partners, while operations, project, sales, and customer-care teams share large files and coordinate delivery. Answer based on 38 reviews Overview ### What company size and specific industries is ExaVault Cloud FTP built for? ExaVault Cloud FTP is designed for small businesses through enterprise organizations that need to scale and automate business file transfers. It suits both technical and non-technical users, making it a fit for companies with varying internal skill levels rather than any single industry. Features and Usability ### What are the key features of ExaVault Cloud FTP? ExaVault Cloud FTP offers file transfer and file management tools, plus document storage, document management, and secure data storage. It also includes access controls and role-based permissions, encryption, SSL security, secure login, two-factor authentication, audit trail, activity tracking, reporting and statistics, alerts and notifications, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? ExaVault Cloud FTP starts at $149 per month for the Essential plan, with Standard at $299 and Advanced at $499; Enterprise requires contacting the team for pricing. A free trial is available. Expandable storage is listed at $30 per TB per month on Advanced and Enterprise. Answer based on 8 reviews Getting Started and Support ### What training and onboarding options does ExaVault Cloud FTP offer? ExaVault Cloud FTP provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for reviewing setup steps and product features at any time. Answer based on 2 reviews Getting Started and Support ### What customer support options does ExaVault Cloud FTP offer? ExaVault Cloud FTP provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Support experience cannot be summarized from user feedback here, so only the listed channels can be confirmed. Users can use these options to seek help through written resources, live contact, or discussion-based guidance. Security ### How does ExaVault Cloud FTP handle data security and access control? ExaVault Cloud FTP uses SFTP, password or keypair authentication, user-specific permissions, and folder protections to control file access. Share settings can require a password or email and password, while audit details and access notifications provide visibility. Some users want more granular directory-level permissions and the ability to archive or remove completed-project users. Answer based on 20 reviews Ease of use ### How easy is ExaVault Cloud FTP to use? ExaVault Cloud FTP makes secure file transfers and user administration approachable for nontechnical teams. Review feedback highlights simple setup, folder creation, permissions, and use through either a web interface or FTP/SFTP client. Some users find upload drop zones, file previews, and expiration settings less intuitive, especially when managing shared links and storage. Answer based on 11 reviews ## Features AI summary Based on 19,120 File Sharing reviews Capterra data shows that buyers of File Sharing software rank the following features as their top priorities: - **File Transfer** (**53%** of reviewers rated this feature as critical) - **Document Storage** (**56%**) - **Secure Data Storage** (**59%**) ExaVault Cloud FTP supports all three of the features reviewers value most: **File Transfer**, **Document Storage**, and **Secure Data Storage**. Together, these capabilities help businesses move files reliably, keep documents organized and accessible, and protect sensitive information, allowing teams to share content with greater confidence and control. Access Controls/Permissions 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Alerts/Notifications 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Audit Trail 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. Drag & Drop 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Assemble applications and processes by dragging over and arranging pre-built components Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems ExaVault Cloud FTP 24 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Encryption: Convert data into a code for security - File Management: Create, save, and store files - File Transfer: Move files across different systems or networks - Mobile Access: Access software remotely via mobile devices - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (38) 4.7 Based on 38 reviews ## Pricing Value for money 4.7 (32) Free Trial [View pricing plan details](https://www.capterra.com/p/175245/ExaVault/pricing/) Essential $149.00 Flat Rate,Per Month It includes: - 10 Users - 1 API Credential - 1tb Usage - 1 Webhook - 50000 Daily Transactions - Direct FTP/SFTP Access - Email and Live Chat - File Storage Location at US - Phone - Restful JSON API Suite - Send Large Files - Share Folders Standard $299.00 Flat Rate,Per Month It includes: - 150000 Daily Transactions - 1 Webhook - 25 Users - 3tb Usage - 5 API Credentials - 5 SSH Keys - Custom Name or Logo - Direct FTP/SFTP Access - Direct Links - Email and Live Chat - Embeddable Shares - File Storage Location at US - IP Whitelist - Multi-Factor Authentication - Phone - Receive Files Directly - Restful JSON API Suite - Send Large Files - Share Folders - Web Portal Color Scheme Advanced $499.00 Flat Rate,Per Month It includes: - 20 API Credentials - 250000 Daily Transactions - 50 Users - 5tb+ Usage - Automatic User Expiration - Custom Name or Logo - Direct FTP/SFTP Access - Direct Links - Email and Live Chat - Embeddable Shares - Expandable Storage at $30 / TB / Month - File Storage Location at US - Free Developer Account - IP Whitelist - Multi-Factor Authentication - Phone - Premium Support With Pager Access - Receive Files Directly - Restful JSON API Suite - Send Large Files - Share Folders - Unlimited SSH Keys - Unlimited Webhooks - User Import - Web Portal Color Scheme Enterprise Contact Vendor for Pricing It includes: - 10tb+ Usage - 2000000 Daily Transactions - 50 Users - Automated File Workflows - Automatic User Expiration - Custom Name or Logo - Custom Terms of Service/Contract - Direct FTP/SFTP Access - Direct Links - Email and Live Chat - Embeddable Shares - Expandable Storage at $30 / TB / Month - File Storage Location With Global Options - Free Developer Account - HIPAA/BAA - IP Whitelist - Multi-Factor Authentication - NDA - Outside Audit Support - Phone - Premium Support With Pager Access - Receive Files Directly - Restful JSON API Suite - Send Large Files - Share Folders - SSO - Technical Account Manager - Unlimited API Credentials - Unlimited SSH Keys - Unlimited Webhooks - User Import - Web Portal Color Scheme Value for money 4.7 (32) 4.7 Based on 32 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (29) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (29) 4.6 Based on 29 reviews ## User reviews Overall rating 4.7 Based on 39 reviews Filter by rating Counts reflect reviews available in this feed. 5(33) 4(3) 3(2) 2(1) 1(0) Mentioned topic Recent reviews first, then most helpful Marketing Associate - Product Marketing Used the software for: 1-3 years 3.0 November 13, 2026 AI summary based on a full review This solution effectively addresses the challenges of managing an on-premise FTP server by offering a secure cloud-hosted SFTP option with detailed user access controls. The increased pricing and bandwidth restrictions, however, detract from its overall value. Log in to unlock the full review, detailed ratings, and pros & cons Scott R. CIO Used the software for: 3-5 years ### "Excellent features, great value and pricing models, simple for end users." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2020 We use Exavault for many things, but mostly general purpose file sharing. Unlike the "box"-type alternatives, Exavault does not nag users to sign up for an account or download software. We have complete control over what type of experience a recipient has -- whether it be just click on a link to download, enter a password, enter an email and password, etc. This can be set by share. Pros User management and permissions are simple but flexible. Training end users is minimal or not required - the UI design is clear and a joy to use. We've used Exavault for over 10 years and they are regularly updating and improving the system. It also works with traditional FTP / SFTP, which is important for some integrations. Cons None really, this is a solid product and I recommend considering it. CT CTO CTO Used the software for: 1-3 years ### "ExaVault value and multiple Integration options were a " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 15, 2021 The ability to use ExaVault's web-based interface provided a professional UI to our customers without neededing to stand up a SFTP server of our own or pay for the relatively expensive AWS SFTP service. Also, ExaVaults WebHook/API enabled customer actions in the ExaVault web UI to trigger long-running business processes (step functions) in AWS allowed our dev team to focus on custom customer-specific capabilities. We have not yet white-labeled ExaVault but we will when it becomes a priority. Tech support - when needed - was always quick and effective too. Pros While the value of ExaVault was an important aspect, we really liked the simplicity of the solution and the ability to deeply integrate the service into our business process through the available API. Cons We would have liked just a couple more user accounts at the lower tier. For the first 4-6 months of use we needed just one or two additional user accounts but were required to jump up to the next tier to get them. CE CEO CEO Used the software for: 3-5 years ### "Exavault Exponential Price Increase - No Warning" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 July 14, 2022 It was great historically, but the pricing games leave a bad taste in my mouth. Any vendor that raises their price 6-12x without proper communication and warning is going to be permanently fired. Pros Ease of receiving files. Historically reasonable pricing (NOT ANYMORE). Cons They have raised the price from $20 a month in 2019 to $540 a year in 2020 to $960 a year in 2021 to $3000 a year in 2022. All of this was done without notification or contract signature. CAREFUL what you sign up for with Exavault. IM IT Manager IT Manager Used the software for: 1-3 years ### "Exavault has been a huge time saver" 5.0 April 14, 2021 Pros Exavault provided us with a much needed solution to traditional FTP technology that was more secure, less on-premise hassle and easier to use. This technology now allows us to interact seamlessly with our client base in a secure and reliable manner. Cons There is very little about this software we didn't like. As always, price always plays a factor, and although the solution is more expensive than our traditional method, the added value completely makes up for it. They charge a fair price for their services and it's well worth the extra costs. LS Lead Software Engineer Lead Software Engineer Used the software for: Less than 1 year ### "Great Cloud FTP Solution!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 31, 2021 It's been very good on the whole, and has allowed us to lock more of our marketplace with FTP integrations with vendors. Pros We use ExaVault Cloud FTP for FTP integrations with third-party vendors. It was very easy to setup and has been very reliable. The ability to create a separate account for each vendor, and audit their interactions with the FTP server, has been incredibly useful. Cons The one feature we would really like is to be able to set up a custom domain that works with FTPS. At the moment we set up an A Record for our custom domain to forward to ExaVault, but it means our partners get security warnings when connecting because the SSL certificate doesn't match our custom domain. CF CFO CFO Used the software for: 3-5 years ### "Excellent FTP service with more features you would think for the price." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 7, 2021 Moving to ExaVault was seamless, extremely easy to onboard 50 users, and fantastic over the course of our two-to-three years of using the service. No user complains about the service at all - which is a testament of its quality and ease-of-use! Pros The GUI, the fast file upload, the folder sharing and protections, and SFTP features are excellent. The price point for our plan is fantastic considering the quality and amount of features available. Transmission speed, connections, and bandwidth allowances are generous and appropriate. Cons The expiration dates for files/folders are not always intuitive. In one situation the fileshare link expired sooner than we would have liked. In other cases, users forget to flag files for deletion and the space utilization sometimes grows without control. I have not found easy ways to increase capacity, so I cannot speak to pricing for additional storage space. DH Director, HCM Director, HCM Used the software for: 1-3 years ### "HR/Payroll/WFM Consultants" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 5, 2021 Ability to share data with clients/partners securely and not use email. Pros We implement HR/Payroll solutions from UKG and use Exavault extensively during the implementation process for secure transmission of sensitive data between members of the project team. We give access to client data to our clients and they quickly become adapt at uploading/downloading information. This allows us to remain compliant with both ours and the client security requirements. Cons We look forward to the ability to archive users- as we complete a project we revoke the client access and delete their data. We can't archive or remove the users. Another level of access control would be helpful - right now you grant access to a single node of the directory structure- in our case a client - or all. We ideally would be able to grant an individual consultant rights to the clients that they are working on without giving them access to all. Scott S. PrePress Manager/IT Used the software for: 3-5 years ### "Exavault" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 12, 2021 I would say overall ExaVault has exceeded its expectations and more. Great product and easy to use for all. Pros We use ExaVault for Customers that prefer using FTP. ExaVault has done everything expected of it. It's easy to use and above all easy to maintain. Exavault will notify you when a customer has uploaded a file. Cons I don't know that it had anything I liked least about it. Like any software, if you want more space you pay more money. PR Principal Principal Used the software for: 3-5 years ### "ExavaultReviewByRLA" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 8, 2020 My over experience is quite positive. I've been using it for about 3 years now. Pros ExaVault is very easy to use while providing very good protection over who accesses the files and folders including the sending of a notification of when someone has accessed a given folder. Cons The system only appears to send a single notification when a folder is accessed by the same user. It would preferable if a notification is sent each time a folder is accessed. 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