Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
"Excellent features, great value and pricing models, simple for end users."
Scott R. - CIOMarch 18, 2020
STARTING PRICE
$149
per month
flat rate
EASE OF USE
4.8/5
Based on Capterra user reviews
Empower your business operations with the instant-setup Cloud FTP platform that helps over 5000 companies in 101 countries perform manual and automated file transfers. We're evolving FTP - supporting open standards, but adding easy web management running on enterprise-grade infrastructure. Our platform provides tons of capabilities including: Full FTP, FTPS and SFTP support. Detailed logs & granular user permissions. Robust developer API. Event-driven webhooks. SSH key management.
Provider
ExaVault
Located In
United States
Foundation
2007
Open API
Yes
Deployment
Cloud, SaaS, Web-Based, On-Premise Linux, On-Premise Windows
Training
Webinars, Videos, Documentation, Live Online
Support
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat
Small business to enterprise clients. We have the tools to help you scale and automate your business file transfers. Our web interface is perfect for both technical and non-technical users.
Content Source: ExaVault Cloud FTP
Green rating bars show the winning product based on the average rating and number of reviews.
ExaVault Cloud FTP Reviews
Pros
It was very easy to setup and has been very reliable. The ability to create a separate account for each vendor, and audit their interactions with the FTP server, has been incredibly useful.
I have been completely pleased with the ease of use. Also, customer service has been extremely responsive.
The GUI, the fast file upload, the folder sharing and protections, and SFTP features are excellent. The price point for our plan is fantastic considering the quality and amount of features available.
Overall it has been a real gem of a product and service. It is very secure and enables us to deliver sensitive information to our clients in a very secure compliant way.
Cons
Price continued to climb and we unknowingly were charged 3,000.00.
It was great historically, but the pricing games leave a bad taste in my mouth. Any vendor that raises their price 6-12x without proper communication and warning is going to be permanently fired.
You typically have to click upload as otherwise it tries to make you drop it into an existing folder.
In other cases, users forget to flag files for deletion and the space utilization sometimes grows without control.
"Excellent features, great value and pricing models, simple for end users."
Overall: We use Exavault for many things, but mostly general purpose file sharing. Unlike the "box"-type alternatives, Exavault does not nag users to sign up for an account or download software. We have complete control over what type of experience a recipient has -- whether it be just click on a link to download, enter a password, enter an email and password, etc. This can be set by share.
Pros: User management and permissions are simple but flexible. Training end users is minimal or not required - the UI design is clear and a joy to use. We've used Exavault for over 10 years and they are regularly updating and improving the system. It also works with traditional FTP / SFTP, which is important for some integrations.
Cons: None really, this is a solid product and I recommend considering it.
"ExaVault value and multiple Integration options were a "
Overall: The ability to use ExaVault's web-based interface provided a professional UI to our customers without neededing to stand up a SFTP server of our own or pay for the relatively expensive AWS SFTP service. Also, ExaVaults WebHook/API enabled customer actions in the ExaVault web UI to trigger long-running business processes (step functions) in AWS allowed our dev team to focus on custom customer-specific capabilities. We have not yet white-labeled ExaVault but we will when it becomes a priority. Tech support - when needed - was always quick and effective too.
Pros: While the value of ExaVault was an important aspect, we really liked the simplicity of the solution and the ability to deeply integrate the service into our business process through the available API.
Cons: We would have liked just a couple more user accounts at the lower tier. For the first 4-6 months of use we needed just one or two additional user accounts but were required to jump up to the next tier to get them.
"Exavault Exponential Price Increase - No Warning"
Overall: It was great historically, but the pricing games leave a bad taste in my mouth. Any vendor that raises their price 6-12x without proper communication and warning is going to be permanently fired.
Pros: Ease of receiving files. Historically reasonable pricing (NOT ANYMORE).
Cons: They have raised the price from $20 a month in 2019 to $540 a year in 2020 to $960 a year in 2021 to $3000 a year in 2022. All of this was done without notification or contract signature. CAREFUL what you sign up for with Exavault.
"Exavault has been a huge time saver"
Pros: Exavault provided us with a much needed solution to traditional FTP technology that was more secure, less on-premise hassle and easier to use. This technology now allows us to interact seamlessly with our client base in a secure and reliable manner.
Cons: There is very little about this software we didn't like. As always, price always plays a factor, and although the solution is more expensive than our traditional method, the added value completely makes up for it. They charge a fair price for their services and it's well worth the extra costs.
"Great Cloud FTP Solution!"
Overall: It's been very good on the whole, and has allowed us to lock more of our marketplace with FTP integrations with vendors.
Pros: We use ExaVault Cloud FTP for FTP integrations with third-party vendors. It was very easy to setup and has been very reliable. The ability to create a separate account for each vendor, and audit their interactions with the FTP server, has been incredibly useful.
Cons: The one feature we would really like is to be able to set up a custom domain that works with FTPS. At the moment we set up an A Record for our custom domain to forward to ExaVault, but it means our partners get security warnings when connecting because the SSL certificate doesn't match our custom domain.
