--- title: "Documation Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Documation Software - reviews, pricing plans, popular comparisons to other Accounts Payable products and more." source_url: "https://www.capterra.com/p/175256/Enable/" page_type: "product" language: "en" --- # Documation Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Documation ## What is Documation? Documation’s AP automation solution works with multiple entities and integrates across all finance systems to processes invoices across departments, companies and continents, in many languages and currencies. Using Ai to automatically perform invoice verification and 2 or 3-way matching, posting successful invoices straight to any finance system and providing the tools to deal with exceptions quickly and easily. Touchless processing brings lower costs, timely payments, increased discounts and better supplier relationships and protects against fraud and duplicate invoices. Realtime reporting with Power BI gives full visibility of processes, supplier compliance and enables KPI & mandatory reporting. With add on modules such as Mobile approver, e-invoicing and supplier portal, Documation's AP Automation solution provides innovative cutting edge software supported by highly experienced and knowledgeable team working with customers in a long term partnership. ## What is Documation used for? [Accounts Payable](https://www.capterra.com/accounts-payable-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Procure to Pay](https://www.capterra.com/procure-to-pay-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £20000 Per User, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Documation?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.documation.co.uk&name=Documation) ## Documation Overview Updated August 2026 AI summary Documation supports finance teams in enterprises, midsize, and small businesses with invoice management, approval workflows, and payment processing in accounts payable, billing, and procure-to-pay functions. Its features include workflow automation, real-time analytics, customizable reports, ERP integration, and mobile access, with deployment options across web, cloud, Windows, and mobile devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Documation 4.5 (12) VS. [4.4 (222)](https://www.capterra.com/p/188698/Yooz/reviews/) Starting Price £20000 Per User, One Time Starting Price $199 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (12) Ease Of Use 4.3 (7,748) Value For Money 4.2 (11) Value For Money 4.3 (6,657) Customer Service 4.6 (12) Customer Service 4.3 (6,362) ## Documation alternatives [4.3 (716)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.0 (624)](https://www.capterra.com/p/174753/Sage-50cloud/reviews/) Starting price $124.42 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [4.2 (405)](https://www.capterra.com/p/184673/Melio/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) [4.3 (8,514)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) Starting price $38.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/190778/QuickBooks-Online/) [View all alternatives](https://www.capterra.com/p/175256/Enable/alternatives/) ## FAQs about Documation Overview ### Which roles and teams benefit most from Documation? Documation is most used by finance and accounts payable teams, including controllers, ledger managers, and purchase ledger leaders who need to automate invoice processing, approvals, and payment workflows. IT managers and database leaders benefit from supporting integrations, system administration, and data accuracy, while operations managers use it to improve process efficiency. Answer based on 12 reviews Overview ### What company size and industries is Documation built for? Documation is built for multi-entity companies, especially enterprises at 42% of reviewers, with strong adoption in Food Production at 33%. It also serves small businesses at 33% and midsize firms at 25%, with additional use in Automotive and Banking at 8% each, most often for Accounts Payable. Answer based on 12 reviews Features and Usability ### What are the key features of Documation? Documation offers real-time reporting, customizable reports, and reporting and analytics for financial analysis and financial reporting. It also includes invoice management, invoice processing, invoice creation, billing and invoicing, purchase order reconciliation, approval process control, workflow automation, and compliance management, plus document management, supplier management, and ERP integration. Getting Started and Support ### What training and onboarding options does Documation offer? Documation provides in-person training, webinars, and documentation to help teams get started. In-person training supports direct instruction, webinars allow live remote learning, and documentation offers written reference material for reviewing features and steps as needed. Getting Started and Support ### What customer support options does Documation offer? Documation provides Email/Help Desk, a Knowledge Base, and Phone Support. No reviewer feedback on support quality is available, so user experiences with response speed, helpfulness, or common issues cannot be described here. ## Features AI summary Based on 4,880 Accounts Payable reviews Capterra reviewers highlight these as the features buyers value most when choosing Accounts Payable software: - **Accounting** (**62%** of reviewers rated this feature as critical) - **General Ledger** (**54%**) - **Invoice Processing** (**55%**) Documation supports **Invoice Processing**, which helps teams handle incoming invoices more efficiently and keep payment workflows moving. However, it does not include **Accounting** or **General Ledger**. Instead, it offers **Billing & Invoicing** (**58%**), a feature many reviewers also consider important. This gives finance teams another way to manage payment-related tasks and maintain visibility into transactions, helping businesses process invoices accurately and keep financial records organized. Invoice Processing 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Creation, processing, verification, and execution of invoices till the payment is made Billing & Invoicing 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Data Import/Export 3.8 (4) 125.00% of 4 reviewers that rated this feature as important or highly important Import and export data to and from software applications Real-Time Data 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Receive data and information in real time Alerts/Notifications 3.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Documation 32 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Duplicate Payment Alert: Receive an automatic notification when the exact same payment is about to be initiated for the second time - ERP integration: Integrate with existing ERP systems - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Reporting: Generate reports to assess the financial performance of an organization - Fraud Detection: Identify and prevent suspicious activity - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Mobile Access: Access software remotely via mobile devices - Online Invoicing: Create, send, and view electronic invoices - Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services - Purchase Order Reconciliation: Aligns purchase orders with incoming invoices and receiving reports - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Recurring Payments: Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.) - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Supplier Management: Manage all supplier data and operations - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (12) 4.4 Based on 12 reviews ## Pricing Value for money 4.2 (11) Free Trial Basic £20,000 Per User,One Time Value for money 4.2 (11) 4.2 Based on 11 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (12) 4.6 Based on 12 reviews ## User reviews Overall rating 4.5 Based on 12 reviews Filter by rating 5(6) 4(6) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JE Joanne E. Financial Controller Mechanical or Industrial Engineering ### "Ease of use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 9, 2025 Helpful product and ease of integration into our systems and business Pros Good understanding of our business helps the solution to work well for us Cons It could be cheaper, and in the past it was harder to get responses to queries than it is now Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NF Nader F. IT Manager Automotive ### "Documation Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 9, 2025 So far satisfied with using this product. Pros Ability to scan/store external documents and also in-house generated documents from ERP system. It can also be integrated to legacy and modern ERP systems. Cons We recently encountered a somewhat lengthy upgrade process. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TH Tracy H. ACCOUNTS ASSISTANT Food Production ### "documation first" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 17, 2024 Very easy to learn and use when processing invoices. Pros ease of use, very straightforward in its sections. Cons doesn't cover the whole of the purchase ledger function. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LC Liz C. ACCOUNTS PAYABLE MANAGER Food Production ### "Documation Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 17, 2024 I have used Documation in the past. It is a very simple, intuitive system that not only can it automatically process invoices, but also distribute your match queries to the purchase order owner. The Team at Documation are brilliant and nothing is too much trouble. Pros Its very intuitive to use and takes a lot of manual processing out of the AP Process Cons Like any system it needs to be configured to meet your needs. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CM Cheryl M. Ledger Supervisor Warehousing ### "review 11.12.24" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 11, 2024 overall experience is fab worked at 2 different places both having documation and it is constantly improving all the time amazing program to use Pros efficiency and speed of the program and the support function- the helpdesk always respond quickly and provide excellent support to us all Cons nothing at all anything that does need to be looked at is always sorted quickly and efficiently Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CL Chris L. IT Database Manager Banking ### "ALD Automotive Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 11, 2024 Very good. Long time trusted supplier for many years and hopefully to come too. Pros Professional, knowledgeable, get things done. Cons Nothing of note Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VP Vishal P. Operations Manager Construction ### "Review of Documation " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 11, 2024 Impressed and would recommend to another company. Pros The ease of use including the versatility of the cloud based software. Cons We do not have any dislikes at this current stage of software use. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BB Ben B. Head of Finance Environmental Services ### "If you put in the work with your systems, you will get results!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 11, 2024 Overall, my experience has been positive. Without Documation, we would need 3 extra members of staff, so the savings are there. With a bit more input from an expert in the system, I feel we could take it a lot further! Pros The support team and our account manager are great. Really helpful with any issues. Cons Partly to do with teh way we process invoices, but the amount of manual work needed to get the system where we need it. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JB Joanna B. Purchase Ledger Manager Retail ### "Documation - Feedback " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 December 3, 2024 Pros It is easy to navigate. You can run reports to look into team performance which really helps with work allocation. Cons Sometimes the comments are not required, but the system is not allowing to go to the next steps without them. It should be reviewed. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DB Diane B. Head of Purchase Ledger Financial Services ### "Implementing Documation" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 2, 2024 We had a slow start which I expected and I was expecting approx. a 3 month "bedding" in period, we went live in April and by July were were getting what we wanted from the system and was able to reduce the manual effort by the team. Pros Visibility of invoices - so much easier to keep track of them and find out where in the process they are so we are able to answer queries quickly - so much better than trying to find in a email box Cons The fact it cannot read line level. We have a lot of invoices that have split codes on them, if Documation could read a key work and from that appoint the code we would get our STP well into the 90% Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 16, 2024 As standard Documation can read line level information from PO and Non-PO invoices. We have reached out to this customer and are discussing the specific requirements to meet their needs. [View all Reviews](https://www.capterra.com/p/175256/Enable/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.