--- title: "Mariana Tek Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Mariana Tek the right Fitness solution for you? Explore 98 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/175281/Mariana-Tek/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- Mariana Tek 4.3 (98) [View alternatives](https://www.capterra.com/p/175281/Mariana-Tek/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Reviews of Mariana Tek Ease of use 4.3 Customer Service 4.1 ## Pros and Cons in Reviews LB Leigh B VP Program ExperienceHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: More than 2 years. “The reporting tools give us the visibility we need to track paid attendance, utilization, and membership trends across programs and locations.“ February 12, 2026 TP Tina P CEOHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years. “We’ve experienced a few app glitches at times, along with some minor friction in the user interface that could be improved for ease of use—especially with symbols and navigation for staff.“ April 13, 2026 LB Leigh B VP Program ExperienceHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: More than 2 years. “With our footprint across both Tampa and Los Angeles, and multiple studios operating within one property, MarianaTek makes complex operations significantly easier to manage.“ February 12, 2026 AS Ashton S Marketing ConsultantHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: 1-2 years. “Sometimes when check-in occurs on a mobile device, the app reloads and wipes the checked in clients, so they are marked incorrectly.“ August 21, 2025 LB Leigh B VP Program ExperienceHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: More than 2 years. “The platform is reliable, operationally strong, and supports the day-to-day needs of a multi-program, multi-market studio like CAMP.“ February 12, 2026 LN Lindsey N Co-FounderRecreational Facilities and Services, 11 - 50 employeesUsed the software for: More than 2 years. “There are some holes in reporting that require us to do more work than I would like to get KPIs or info.“ February 13, 2026 CB Cami B Studio ManagerConsumer Services, 51 - 200 employeesUsed the software for: 1-2 years. “I think it is the best platform for studio use for admin as well as instructors.“ September 3, 2026 CM Carly M OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “I think its lacking in class package reminders, automations, and in the sometimes clunky nature of xplor connection.“ July 24, 2025 ## Showing most helpful reviews Showing 1-25 of 98 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Studio Manager Used the software for: 1-3 years ### "Best platform" September 5, 2026 5.0 Mariana Tek is great and ideal platform. I think it is the best platform for studio use for admin as well as instructors. Pros Mariana Tek has everything and their customer service is incredible and easy to work with to implement new features. Cons You can get to one place a few different ways so sometimes it can be confusing to remember exactly how and where to go to complete a task. Review Source R Reviewer CEO Used the software for: 3-5 years ### "Powerful Platform for Scaling Boutique Fitness Studios" April 16, 2026 5.0 Overall, Mariana Tek has been a strong and reliable platform for our business. It supports a high-end studio environment while giving us the tools we need to operate efficiently and track growth. As we continue to scale, we’re excited about its potential and would love to see continued improvements in flexibility and operational ease. It’s a platform we’ve been able to build on, and it’s played a key role in our growth so far. Pros Mariana Tek has been a really powerful platform for running and scaling our studio operations. The booking system is clean and intuitive for both staff and clients, and it’s made managing class schedules, memberships, and attendance much more efficient. I especially value the backend data and reporting—it gives us real insight into conversion, retention, and overall business performance, which is huge for making informed decisions. It also integrates well into a premium studio experience, which aligns with our brand. Cons We’ve experienced a few app glitches at times, along with some minor friction in the user interface that could be improved for ease of use—especially with symbols and navigation for staff. There have also been occasional issues with iPad connectivity when completing agreements, which can slow down operations in the moment. That said, these feel like fixable improvements, and with some refinements in stability and usability, the platform could be even stronger. Review Source R Reviewer Owner Used the software for: 3-5 years ### "We love Mariana Tek!" March 23, 2026 5.0 We are extremely happy with our Mariana Tek experience so far. Whether from a member facing perspective to the deep analytics available to gym leadership/ownership, MT is an absolute complete package and is instrumental in our day to day success as a busy fitness club. Pros I love the UX of Mariana Tek. As a fitness business who prides themselves on our brand experience, Mariana Tek was a perfect fit and great brand extension with their App UX and overall clean design. Cons My only disappointment, which I believe was just fixed, was not being able to make certain fields mandatory when a new member onboards ex. their home address or other helpful fields that a business should have on file. Review Source R Reviewer COO Used the software for: 3-5 years ### "Mariana Tek - a great business partner for boutique fitness" March 23, 2026 5.0 Overall, Mariana Tek has been a strong and dependable booking/POS platform with excellent support. We can tell Mariana Tek is committed to growth and improvement. increased flexibility and deeper reporting capabilities, our experience has been largely positive and we feel confident continuing to grow our business with Mariana Tek as a partner. Pros One thing we love is their customer service. The support team is responsive, knowledgeable, and genuinely invested in helping resolve issues quickly. We also are impressed with the build out of the “help” section and knowledge base. It's organized and easy to navigate, making it simple to find answers without always needing to reach out. This is especially helpful for onboarding new team members or implementing new features. Another big strength is the consistent product releases and updates. It’s clear the platform has improved over time (7 years for us), with new features and enhancements being rolled out regularly. This gives confidence that we are listened to. Finally, they are proactive and forward thinking. There's great communication when there's an issue or we need to follow a new law, review Apple developer agreements, etc. Cons One thing that we struggle with is that features are not fully customizable to specific business models - we wish there was more flexibility. Reporting could be more robust and flexible depending on the level of detail needed. Review Source R Reviewer Manager Used the software for: 1-3 years ### "Mariana Tek is Great" March 6, 2026 5.0 Mariana Tek was the first software I used for a fitness studio, and I've used several others. I think Mariana Tek is excellent and has great usability, extremely flexible, and the customer service is excellent and timely if there are problems that need resolution. Pros It is very easy to use and has lots of features that are also easy to find and clearly described with helpful tags. It's really easy to create discount codes, and fast to delete codes that are no longer valid or used. Cons The app is not easy to use for sales, you need the desktop version for POS items. You also can't email people directly from the system. Review Source R Reviewer CEO Used the software for: 3-5 years ### "Happy to be a client of Mariana Tek! " February 20, 2026 5.0 Overall, I feel that our experience has been extremely positive and our business has grown exponentially since joining. I was a previous Mindbody client, and I can't say enough about how much of an improvement Mariana Tek was for us and our business. MT is conducive to building community, which has helped us grow our business overtime. Pros The customer user interface is seamless for our clients, and they offer ways for our studio to build community through different features, like guest booking, as well as in-app challenges. Cons Some booking limitations, in the sense that I wish we could limit the ability to book classes that overlap in time, so members are unable to reserve spots in classes that they will inevitably have to cancel since they can't attend two classes at once. Review Source R Reviewer Co-Founder Used the software for: 3-5 years ### "A Level Up Tech for Studios " February 16, 2026 5.0 It’s been one of the best things we’ve done to ensure the booking process and client journey are as high end as possible. We have enjoyed that MT takes our feedback to heart and acts. That’s so rare these days in business. Pros The customer facing process is very smooth. Customer support is really next level. They are innovators. Cons There are some holes in reporting that require us to do more work than I would like to get KPIs or info. Review Source R Reviewer VP Program Experience Used the software for: 3-5 years ### "VP Program Experience " February 16, 2026 5.0 Overall, our experience with Mariana Tek has been positive. The platform is reliable, operationally strong, and supports the day-to-day needs of a multi-program, multi-market studio like CAMP. It gives us the structure and data visibility we need to manage scheduling, memberships, and program performance effectively. Pros I love how accessible and user-friendly the platform is. With our footprint across both Tampa and Los Angeles, and multiple studios operating within one property, MarianaTek makes complex operations significantly easier to manage. The reporting tools give us the visibility we need to track paid attendance, utilization, and membership trends across programs and locations. It provides a strong operational backbone that supports both our day-to-day execution. Cons We’d love more advanced retention and lifecycle reporting. In addition, a cleaner and more simplified process for first timers to enroll in their first class with us - I find it to be too many steps. Review Source R Reviewer Founder Used the software for: 1-3 years ### "flo studio" February 16, 2026 5.0 Our experience with Marianatek is so positive that the team has began to feel like family. They are always available for questions, troubleshooting, etc. and we are never left in the dark. It has helped us to create a wonderful experience for our community. Pros Mariana Tek and their team is the best of the best. From the professional front facing customer platform to the support that the team offers - We could not be happier with their service. Cons There are a few limitations when it comes to event ticketing and being able to limit tickets in a way that makes sense without over selling. Review Source LR London R. Founder and Co-owner Used the software for: 1-3 years ### "Second software out of three in three years, regretfully" February 4, 2025 3.0 Hmm it was nice that it was more affordable but we regretted that we went from Mindbody to this software to Mariana Tek. It was a waste of time and caused frustration with our clients and staff. We were already beginning the process of transition from MB to ZF when we discovered MT and had a product review consult. However, to stop the process would have cost more and a 2-3 month wait after we had already communicated to our clients we were transitioning in two weeks to ZF. Ultimately we stayed with ZF so as not to rock the boat, save money and give it a chance. Really wish someone had communicated to us earlier they were owned by the same company. It was the MT sales person that told us that and we were quite frustrated. Pros The way the waitlist worked - moving people in the class off the list automatically but setting up custom windows. Cons So many things. Very limited features. Client app user interface was limited. Communication was limited - even their "free" marketing software Brandbot - you were limited and couldn't upgrade although their "sister" softwares also owned by Xplor could. No text message feature. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Paradise Pilates TI LOVES Mariana Tek!!" November 21, 2024 5.0 Pros We’re thrilled with the responsive and efficient onboarding experience provided by Mariana Tek, as well as the outstanding ongoing support. The customer service deserves 5 stars! Our clients have given us nothing but positive feedback, and we couldn’t be happier with Mariana Tek! Cons We have not found anything we do not like about Mariana Tek! Review Source R Reviewer Owner Used the software for: 3-5 years ### "Best software for wellness company management" August 9, 2023 5.0 For the most part, I love Mariana Tek and would never dream of switching. Pros We switched Mariana Tek from MindBody over four years ago and I often say it's one of the best decisions I've made as a business owner. The ease with which managing every aspect of the in-studio experience occurs is bar none, and I appreciate how MT is always looking for ways to innovate and improve its offering. Cons While incredibly responsive and helpful and heads and shoulders above any other customer support team I've worked with, I do sometimes feel as though the support arm of Mariana Tek has evolved from what it was a few years ago. I miss having a dedicated account manager, and I also sometimes feel hounded/as though I am something the support team is trying to check off their list because of the constant check ups from the team when I haven't even had a chance to check my email yet (especially during the weekends). Additionally, when a query or issue requires deeper work (e.g. privacy policy compliancy with Google), sometimes the question is kicked back to me with a quick answer and link to other resources, rather than a willingness to collaborate and work with me to find a solution. Usually when I push back, more help is provided, but it would be so helpful if the team could proactively help find solutions rather than passing it back to me. Review Source R Reviewer Co-Founder Used the software for: Less than 1 year ### "POPCYCLE Cycle Studio Review" December 3, 2022 5.0 Overall, I have been please with Mariana Teck. The usage is simple, the graphics are nice and I have been pleased with using the various platforms across Macs, Windows and iPhones. Pros I like most that features most required to run the studio are self explanatory right "out of the box." Setting up new classes and packages required very little training and any questions were easy to figure out via the support portal. The mobile app was an instant upgrade over our old app and has a much higher usage Cons There is not an account field to store measurements or information critical to setting up for a customer before arrival. I would prefer a free form field (e.g. the Pronouns field) that would persist onto the sign in sheet. We are currently using the pronoun field for this purpose but that field does not persist on the printer sign in sheet.Also, I find lag happens often on Mariana Tek portal. Maybe every tenth navigation/click has a 2 to 10 second lag. The longer lags lead to double clicking and awkward waiting. Review Source R Reviewer owner Used the software for: 1-3 years ### "Shouldn't have left ZingFit for MTek. " September 14, 2022 2.0 This software will not save you time. If your business needs spot scheduling, stick with ZINGFIT. My biggest regret of 2022 was migrating to MTek from Zingfit. The grass is NOT greener at Mtek. They've told me they get this feedback from other clients. I don't know how they aren't all hands on deck fixing the issues! Pros Basically the only thing that's helpful is the mobile app for clients. Also, that MTek automatically charges no-show fees where Zingfit didn't. We doubled our no show fee revenue which is important with the way our unlimited memberships work. Cons MTek doesn't seem to know who their clients are or what they need. I wish the leadership team and engineers would come to my studio and check in a full class in under 15 minutes. IT WONT HAPPEN! The pages spin and spin (and DONT try to refresh the system - oh god - you'll never get back). Quickly charging for rentals or water is NOT quick at all - there's about 5 pages of point of sale pages to jump through and you'll likely get stuck on pages that wont load. You cannot swipe cards - you have to MANUALLY enter them. The software doesn't integrate for sh\*t with Classpass. The HORRIBLE ClassPass integration is a much bigger burden than I thought it would be - just this alone would've been a dealbreaker to switch from ZingFit. You cant edit or correct class packages (for example, you accidentally no-show someone and it takes their class credit, you can't just reverse it back to enrolled... you have add a complimentary credit and rebook them and now the client shows a false no-show on their account. The UX is just dumb... I can't even see my full class map on the screen, I have to scroll within boxes. The reporting is also not intuitive - they now have a separate system you can go to for more reporting. The software is not mobile friendly AT ALL - good luck trying to manage the software on your phone - you'll want to throw your device through a window. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "ZingFit is OUTSTANDING" December 18, 2019 5.0 Overall, my experience with ZingFit has been incredible. \[SENSITIVE CONTENT HIDDEN\], who was the sales associate we spoke to first, was honest, straightforward and helpful. When we decided to move forward, we were then connected to \[SENSITIVE CONTENT HIDDEN\] and his team. \[SENSITIVE CONTENT HIDDEN\] has been incredible. He is so organized, knowledgable, professional and so kind. While working with the "onboarding team", we had our training with \[SENSITIVE CONTENT HIDDEN\] and he was so patient with us as we were brand new to the software. He answered all of our questions and gave us direction very clearly. When it came down to troubleshooting and problem solving, ZingFit offers a great solution with their "help desk", which has thousands of awesome articles to help. Overall, I am so impressed and would highly recommend ZingFit to any boutique studio. I so appreciate the care we got at ZingFit, particularly \[SENSITIVE CONTENT HIDDEN\] and his team. THANK you ZingFit for helping us grow our business! Pros What I like most about this software is that it is easy to use and straight forward. The way that ZingFit is set up is intuitive and easy. I so appreciate that because the less I have to guess the better! We have auto emails that can go out and other exceptional features like waitlist, etc. The software allows us capture an audience that we could not before. We also love that we can process ALL of our orders (including retail) through one system. ZingFit has it all! Cons I honestly can't say anything that I don't like about it. Review Source R Reviewer CEO Used the software for: 1-3 years ### "MT Review" September 30, 2020 4.0 Best thing about MT is their direct customer service. I can email people and get an answer right away. It feels like there is a team that actually supports you. Pros Easy to use and train people to use it, it's intuitive. The app is my favorite feature. Cons Reports. Still difficult to find reports and we have to pay for other software for CRM. Wish there was built in emailing and built in texting to clients in MT. We're having to outsource these services which increases our software costs and MT is already expensive. Review Source R Reviewer Customer Engagement Coordinator Used the software for: Less than 1 year ### "Easy to Use, But Needs Performance Improvements" July 3, 2025 4.0 Overall, Mariana Tek has been a helpful platform for managing studio operations and improving client experience. While it’s easy to learn and use, performance issues do affect workflow efficiency at times. If the lag were resolved, it would be a much stronger product. Pros beginner-friendly and visually intuitive. It's easy for staff and clients to navigate. It also integrates well with our studio’s operations. Cons The system tends to lag quite a bit, especially during peak hours. There are also moments when loading times or syncing between the app and desktop version feel slow or glitchy, which can be frustrating when trying to manage time-sensitive tasks. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "What a Game Changer! " March 4, 2025 5.0 It's been a game-changer for our studio! To be honest with you, we've tried other services and we've always ended up falling short with them because they haven't been able to give us all of our needs. Thanks MT! Pros How customizable it is to my business. Whatever new features I want to add for my clientele, I know MT is there to support me. Cons Like any membership-facing software, there was a learning curve, but the onboarding/implementation team really helped me and my team get familiar with the software. Review Source VR Verified Reviewer Owner Used the software for: Less than 1 year ### "Poor App UX (Questionable Site Representation)" August 9, 2019 4.0 I don't think we would have switched had we anticipated all these issues. Now that we're here, not sure it makes sense to go back just yet. I am really hoping that there will be improvements to the app UX, fast. Pros Ease of use on backend on a desktop More flexibility in customization Nice website integration Referrals and rewards built in, tiered membership options Knowledgable and nice customer service Cons The App interface is truly subpar. I feel that it was misrepresented on the site, where clients like Rumble and 1Rebel are listed - but those companies actually had their own app designed. I'm not sure what business doesn't consider their app a key feature of their business; our clients live on the app. It is also not truly an app in function - it is the mobile site wrap, put into it's own app. This comes across quite clearly as far as the UX (we have had endless complaints and requests to switch back to our old app; we primarily haven't for a very specific reason regarding booking window) in addition to the general aesthetic being unpleasant. Customer service is very knowledgable but there can be a longgg wait to hear back from them, particularly if you reach out later in the day on Friday (even during work hours). They do not work over the weekend. The team is small. Getting on a call with them can be a few days out. There is no admin app, which was a major downgrade from MBO, but something I would overlook if the customer experience was better. Review Source Brandon S. Owner/Director Used the software for: 3-5 years ### "A balanced platform for both the user and the studio" November 6, 2023 5.0 Pros Mariana Tek makes life a lot easier for our studio. Our students appreciate the ease of signing in, viewing schedules and purchasing classes/memberships. Our staff appreciates the back end of it for signing in, reporting and overall day to day functioning. Cons We had issues with brandbot during our migration which made it difficult for the team and the students during the transition. Review Source VR Verified Reviewer CTO Used the software for: Less than 1 year ### "Robust API and Great Integration Partner" May 23, 2024 5.0 Pros \* Responsive customer support \* The sandbox environment is perfect for building integrations: it's equipped with the right amount of test data for thorough testing (which should be expected but isn't common in other platforms we've built for). Having access to the Admin UI for the Sandbox environment saves a lot of time as well, allowing for quick tasks like signing in a new member. Cons I haven't come across this feature in any other Fitness Management Software, but having a client library written for many popular languages would significantly expedite development. Perhaps something akin to what AWS offers: writing (and maintaining) code in one language and then translating it into many others. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Decent product, terrible support" May 16, 2019 1.0 Don’t go with the iframe option. It’s not ready for the live environment, they didn’t test it nearly enough. Also, don’t come to Zingfit if you expect any kind of after sales support...you pay your year upfront and then they don’t want to know about it. I’ve had an issue on our Production site for 6 months (multiple customers can’t log in unless they clear their cache), no matter how many times I send in videos or logs showing this issue, they don’t make any progress. It’s a shame, decent product let down by subpar operations. Pros Product is very customisable, but comes at a cost. Cons Their operations and ongoing support are beyond terrible. More detail below, but 6 months and counting for a login issue affecting end customers is just insane. Review Source HL Haider L. CEO/Co-Owner Used the software for: Less than 1 year ### "Would recommend Mtek to anyone!" November 8, 2022 5.0 Pros Mtek is fantastic for fitness studios that are classes based. It's super easy to use and their team is constantly making updates and releasing new features showing that they are focused on improving the product. It's also extremely user friendly compared to their competitors making training a breeze for employees. Cons The mobile app leaves a little to be desired, however it is newer so the expectation is they will release more features on it as time goes on. There also isn't a great place to manage personal training for studios like ours that do both Personal Training and Classes. A dedicated place to manage PT would be a gamechanger and easily make this the best fitness management software Review Source R Reviewer Head Of Operations Used the software for: Less than 1 year ### "User friendly, Customer loves it but ....... Non-existent customer service" December 22, 2017 4.0 Pros \- User friendly and simple to use - The studio map makes it easy for users to book their bike - Effective and stable for multiple studios - Love the detailed reports - Users love the booking system as it's simple and easy to use Cons Customer service is non-existent, they have missed my web launch dateline 3 times and to make matters worst, they don't even give you an update of the progress they have made on the design. This has been going on for months and there is a lot of miscommunication between themselves at Zingfit. To make matters worst, their office hours is not the same as ours, if they provide service to countries around the world shouldn't there be a customer service contact for those outside of the US? Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Great software" June 26, 2019 5.0 Pros I love that it's created solely for boutique fitness studios. All the things you used to manufacture a solution with the software this actually provides. It's very user friendly, they know just what fitness studios need and want to provide the best experience for their clients. If you ask for software changes, more than likely they actually implement your suggestions, which is really cool! Cons Support can be absolutely amazing or ok. That said, since we migrated over customer service has gotten so much better!! Definitely minor given all the great benefits of the software. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.