# Page 2 | Mariana Tek Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Mariana Tek the right Fitness solution for you? Explore 62 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/175281/Mariana-Tek/reviews

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Mariana Tek

4.5 (62)

[View alternatives](https://www.capterra.com/p/175281/Mariana-Tek/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 28th, 2026

# Page 2 - Reviews of Mariana Tek

## Showing most helpful reviews

Showing 26-50 of 62 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LR

London R.  
Founder and Co-owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "3rd vendor in 3 years - wish we had switched sooner"

February 3, 2025

5.0

We were really pleased with MT and wish we had switched sooner. It is beautiful, they're churning out new features and slowly eliminating the need for 3rd party API integration, transition from one vendor to the next was very smooth, most customization is easy (of course we always wanted more to stay in line with our branding but we know most studios may not be as techy savvy and that level of customization would overwhelm them) - we are just really pleased. No software is going to meet all of your needs. And the fact that we had 3 vendors in 3 years makes us more picky because we would miss a feature from one of our other vendors but most other studios are not going to have that experience. What you don't know - you don't know - so you can't miss it.

Pros

The app features - ease of use for our employees. How quickly they were churning out improvements in the client-facing app (year in review was awesome), the business app and their transparency of their product roadmap and allowing clients (studios) to vote and give their opinion on the level of importance to items in the roadmap for their needs.

Cons

Hmm... considering they were our 3rd vendor in 3 years - not a lot. The things we liked least would be pretty nitpicky and just wish list items from the other vendors we used or vetted. More customization in the emails - they are getting there. Sometimes it felt like we needed too many 3rd party API integrations for features that were standard with other vendors - but again they were working quickly to make those improvements and they delivered. Probably our biggest hang up was the store in the client facing app. We used it for our "potion bar" which is an adpatogenic-drink bar with smoothies, espresso and tea. That feature really isn't as f&b industry friendly as it was sold to us. That whole section needs a customization revamp, same for in the client-facing app and how it appears. I assume most of their clients don't have a need for it to cater to food and beverage so an improvement is probably low on the totem pole, however that is one 3rd party API integration that we would welcome. Partnering with TOAST or SquareUp or some other f&b based/friendly POS system so it is more friendly in regards to orders, food tickets for the cafe staff and reporting inventory and revenue would be great. Otherwise we were going to have to have two POS systems - one for the classes and one for the cafe - that took away the feature of clients having their card save on file and it being an easy order ahead or speedy in-studio transaction. Customization of reports cost you money - an ungodly amount and that sucked because our first vendor (a big one most people know) had a plethora of reports and would help you build what you wanted for free. The waitlist situation was a real an issue but that is because our clients got used to the waitlist feature in our previous vendor which was one of the good things about that software.

Alternatives considered

[ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)

Reason for choosing Mariana Tek

Ultimately the features, ease of use, the app, and familiarity with the product because our favorite studios also used it.

Switched from

[ZingFit](https://www.capterra.com/p/159451/zingFit/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Mindbody was so expensive, customer care was not on par with the price (it was actually terrible), and the back-end user interface/setup was so complicated and antiquated.

Review Source

Response from Xplor Technologies

March 10, 2025

Thank you so much for your thoughtful and detailed feedback! We’re thrilled to hear that you’ve enjoyed the ease of use and transparency of our platform, and we truly appreciate your suggestions for improvement. Your insights help us continue to grow and better serve studios like yours. Thanks again for being part of the Mariana Tek community!

aA

ashley A.  
Instructor Coordinator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "An awesome platform "

August 22, 2025

5.0

My overall experience with Mariana Tek has been great! I would recommend it to a friend with a gym for sure!

Pros

I really enjoy and often share with others how user friendly it is. It’s feels like I’m just navigating around my iPhone easily.

Cons

The thing I like least abo it Mariana Tek is Brandbot. It’s the opposite of user friendly and intuitive.

Review Source

Response from Xplor Technologies

September 2, 2025

Thank you for the review! We're thrilled you find Mariana Tek user-friendly and easy to navigate. We appreciate your feedback about and will work towards making improvements!

AS

Ashton S.  
Marketing Consultant  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Smooth sailing!"

August 21, 2025

5.0

Pros

I like the AI chat tool within Xplor - it makes working within the program smoother! Booking is also very easy for clients and for instructors and stuff to modify on the go. The app is really helpful!

Cons

Some of the features within Xplor aren’t the easiest to use, and the email design is limited. Sometimes when check-in occurs on a mobile device, the app reloads and wipes the checked in clients, so they are marked incorrectly.

Review Source

Response from Xplor Technologies

September 2, 2025

Thank you for sharing your review! We're happy you enjoy the AI chat tool and the ease of booking in Mariana Tek. We appreciate your feedback on feature usability and email design - your insights help us improve the experience!

CP

Cassie P.  
Founder  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "MT + TFR 4evr "

February 28, 2025

5.0

My overall experience with Mariana Tek is very personal. I get to talk with people when I have an issue. I feel that MT has my company’s success as a high priority. They have excellent communication principles in place. I love all of the new things that they release. I feel like I have a partner. When I was getting ready to open my current company, there was no question that they were the only company I would turn to for my booking software.

Pros

I’ve been working with Mariana Tek since they launched. What I like most are the constant improvements to the product that they continue to make. These improvements are both client facing and studio facing.

Cons

I don’t have any cons. MT has grown and kept up with the industry as I have grown in my studios.

Review Source

Response from Xplor Technologies

March 10, 2025

Thank you so much for your heartfelt review! It means the world to us that you see Mariana Tek as a true partner in your studio’s success. We’re so glad to be part of your journey and to support you as you grow. Your kind words about our communication and improvements really resonate with us—thank you for trusting us to be by your side.

CB

Connor B.  
Co-founder  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "100% Recommended | Premium Fitness Management Software"

March 4, 2025

5.0

Overall smooth, easy on-boarding, good customer service, consistently good user experience front and back end. Overall Great.

Pros

Front-end ease of use for our customers. Just such a smooth customer experience compared to other big providers like Mindbody.

Cons

I'd love a membership details data pull by day ability.

Alternatives considered

[ZingFit](https://www.capterra.com/p/159451/zingFit/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[ClubReady](https://www.capterra.com/p/104884/ClubReady/)

Reason for choosing Mariana Tek

Front-end user experience was so easy, clean.

Review Source

Response from Xplor Technologies

March 10, 2025

Thank you so much for this incredible review! We’re thrilled to hear that you’ve had such a smooth experience with Mariana Tek, from onboarding to front-end usability for your customers—it’s everything we strive for. Knowing we’ve stood out compared to other platforms and helped simplify your studio’s operations means the world to us. We also appreciate your feedback on adding a membership details data pull by day—that’s exactly the kind of insight that helps us continue to grow and improve. We’re so grateful to have you as part of the MT community and for your recommendation. Here’s to continued success together!

EM

Emily M.  
Executive Assistant  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "The Best Yet!"

September 12, 2025

5.0

Pros

Mariana Tek was so easy to use and excellent customer service. The support we get from the team is outstanding.

Cons

there is nothing really that I can think about that we do not like about the program it has all really all we need.

Review Source

Response from Xplor Technologies

March 5, 2026

We’re thrilled to hear that Mariana Tek has been easy to use and that our support team has made a positive impact. Providing outstanding service is a top priority for us, and feedback like this means a lot to our team. We appreciate you being part of the Mariana Tek community!

KB

Katie B.  
Fitness Coach  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Instructor Review 10/10 - aesthetically pleasing, authentic to the brand & user friendly!"

April 4, 2025

5.0

I really enjoy it: its pleasing to the eye, it keeps class count active so you get motivated by how many classes you take and as an instructor it’s nice to use from the backend to make continued connections to my members.

Pros

As an instructor, I especially like the ability to email class and leave a personal note to help provide an authentic experience to those who attended. It’s one of my favored features you offer.

Cons

Honestly nothing I can say - I wish I had access to certain things, but that’s as an employer not because of MT. I like how user friendly it is.

Review Source

Response from Xplor Technologies

April 28, 2025

Thank you for your thoughtful review! We’re so glad to hear you’re enjoying the platform and finding it both user-friendly and aligned with your needs as an instructor. It’s great to know features like personalized notes are helping you create authentic experiences!

SA

Sophie A.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Best Booking Platform and Team Supporting It!"

March 10, 2025

5.0

I've been so grateful for the support received during onboarding / implementation and now with recent unexpected changes in my business (which was affected by the Palisades Fire). This team has gone above and beyond!

Pros

The Mariana Tek team is incredibly supportive and the software is very easy to learn + efficient to use!

Cons

I have no cons about Mariana Tek! This is by far the best booking software.

Alternatives considered

[Arketa](https://www.capterra.com/p/212718/Sutra-Fitness/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing Mariana Tek

My sales person convinced me!!!!!!!!!!!!

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

Wix was horrible & wasn't able to charge any fees (late cancel / no show)

Review Source

Response from Xplor Technologies

April 28, 2025

Thank you for your kind words! We’re so glad to hear that both the platform and our team have been helpful during onboarding and through recent challenges. It means a lot to us to be part of your journey!

ES

Elizabeth S.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Lucky to be with Mariana Tek "

May 1, 2025

5.0

Pros

Where to start, between the attention to detail, the quick correspondence from the whole Mariana Tek Team, and the seamless onboarding process - it's been so easy and great to work with this software.

Cons

I just have two pain points: - Create a membership option for employees of the studio to book classes (vs having them use a credit card on file to do so) - Create an android bizz app

Alternatives considered

[Momence](https://www.capterra.com/p/229516/Ribbon/)

Reason for choosing Mariana Tek

The features and ease of this product made me want to use mariana tek.

Review Source

Response from Xplor Technologies

May 7, 2025

Thank you for your fantastic review! We’re thrilled to hear that you’re enjoying the attention to detail and seamless onboarding process with Mariana Tek. Your feedback is invaluable! We’re always looking to improve, and your insights will definitely be taken into consideration. We're glad to have you as part of the Mariana Tek Community!

BE

Brett E.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Everything We Were Looking For And More..."

April 11, 2025

5.0

Extremely positive! I'm a very hands on business owner and Mariana Tek has been such a great addition to our business.

Pros

Mariana Tek is designed to enable us to hit the ground running from Day 1. The on-boarding and support teams are fantastic to teach us the skills needed to run our fitness business.

Cons

We like everything about MT. If there are features that we would like to see added, they have a platform to submit requests for future development.

Alternatives considered

[Momence](https://www.capterra.com/p/229516/Ribbon/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[ClubReady](https://www.capterra.com/p/104884/ClubReady/)[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)

Reason for choosing Mariana Tek

The customization and gamification options were what we were seeking.

Switched from

[ClubReady](https://www.capterra.com/p/104884/ClubReady/)

We re-branded and had the opportunity to choose any platform to run our business and Mariana Tek was clearly the best fit for us.

Review Source

Response from Xplor Technologies

April 28, 2025

Thank you for sharing your feedback! We’re glad to hear that Mariana Tek has been a great fit for your business and that you’ve had a positive experience with our team. We’re excited to be part of your journey!

kW

kenzie W.  
owner, founder  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "best booking platform ever!"

April 1, 2025

5.0

incredible. saves me so much time, energy and makes life/ booking easy for clients x

Pros

all of it! truly the best of the best x1000

Cons

nothing not to love! we have had the best experience with mt!

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

we needed a booking platform that helped make our life easy!

Review Source

Response from Xplor Technologies

April 28, 2025

Thank you for your amazing review! We’re so happy to hear that Mariana Tek has made booking easier for you and your clients. It’s wonderful to know the platform has been such a time-saver for your business!

JM

Jason M.  
CFO COO  
Entertainment  
Used the software for: 6-12 months

### "Impressive Software, Worth the Premium"

October 31, 2024

5.0

I've been very pleased with the software and their team. I plan to move my other studio over to Mariana Tek soon because it is so much better than the other options out there. Definitely a premium in its space but I would rather have it because it allows me to step up far better as an offering. Their app is also my own private app which they build for me. Would normally cost so much to have a custom app built but it's part of onboarding.

Pros

The software is all inclusive. Has everything you could need and they are consistently adding pretty amazing features. It is a CRM, database, PoS, Marketing and Sales tool, class planning tool, payroll tool, all in one. Their service is also amazing. Anything you need they really are quick to respond.

Cons

Their fees are a bit on the high side, but it's well worth it.

Alternatives considered

[Method CRM](https://www.capterra.com/p/130389/Method-CRM/)

Reason for choosing Mariana Tek

Features and support were more built out

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Needed a more comprehensive and easy to use tool. Plus advanced features and custom app.

Review Source

Response from Xplor Technologies

November 14, 2024

Thank you, Jason, for your wonderful review! We're thrilled to learn that you are enjoying the Mariana Tek platform and appreciate the amazing features we continuously add. We’re glad to know that our service has made such a positive impact, and we look forward to supporting your growth in the future!

TS

Tala S.  
Customer Engagement Coordinator  
Entertainment  
Used the software for: Less than 6 months

### "Easy to Use, But Needs Performance Improvements"

July 2, 2025

4.0

Overall, Mariana Tek has been a helpful platform for managing studio operations and improving client experience. While it’s easy to learn and use, performance issues do affect workflow efficiency at times. If the lag were resolved, it would be a much stronger product.

Pros

beginner-friendly and visually intuitive. It's easy for staff and clients to navigate. It also integrates well with our studio’s operations.

Cons

The system tends to lag quite a bit, especially during peak hours. There are also moments when loading times or syncing between the app and desktop version feel slow or glitchy, which can be frustrating when trying to manage time-sensitive tasks.

Review Source

Response from Xplor Technologies

July 9, 2025

Thank you so much for your thoughtful feedback, Tala! We really appreciate you highlighting the ease of use and integration, and we’re excited to keep improving so your experience becomes even better and more seamless.

HW

Henry W.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "What a Game Changer! "

February 28, 2025

5.0

It's been a game-changer for our studio! To be honest with you, we've tried other services and we've always ended up falling short with them because they haven't been able to give us all of our needs. Thanks MT!

Pros

How customizable it is to my business. Whatever new features I want to add for my clientele, I know MT is there to support me.

Cons

Like any membership-facing software, there was a learning curve, but the onboarding/implementation team really helped me and my team get familiar with the software.

Review Source

Response from Xplor Technologies

March 10, 2025

Thank you so much for your kind words and thoughtful feedback! We’re thrilled to hear that Mariana Tek has been a game-changer for your studio and that our customization options and support have made a difference. We’re grateful to have you as part of our community!

Amy Taylor S.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Take a look at what Mariana Tek is offering. "

October 15, 2024

4.0

If Mariana Tek was more affordable I would have stayed with the company. I was very happy with the overall experience.

Pros

The onboarding team was fantastic. I felt confident using the software and teaching it to my staff. I loved having an APP for my studio without sharing it with my competitors.

Cons

It was expensive. The software was a little complicated on some settings. A few staff members needed extra time and support to use it.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

The Mindbody APP was filled with my competitors' offerings. There were too many large franchises that could offer promos on the APP. Mindybody wanted my business to pay for adds and promos in addition to my months fees.

Review Source

Response from Xplor Technologies

November 14, 2024

We're pleased to learn that you enjoyed the onboarding process and felt supported throughout your journey with our software. Thank you, Amy, for sharing your experience with Mariana Tek!

MM

Maggie M.  
Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Best Fitness Software Out There!"

March 12, 2025

5.0

It’s been very positive! The entire system is very easy to use and the layout is clear and concise.

Pros

Sales reports system, easy to view scheduling, and POS system

Cons

Mobile app sometimes crashes or needs to be restarted to reflect changes

Review Source

Response from Xplor Technologies

April 28, 2025

Thank you for your review! We’re glad to hear you’re enjoying the ease of use and clear layout of the system. We appreciate your feedback and are always working to improve!

JS

Jessica S.  
Yoga Instructor  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Easy, fun interface"

July 4, 2025

5.0

Pros

Ease of use, love the dashboard feature that tallies how many classes taught and minutes spent teaching. Great for sharing stats on social media!

Cons

Sometimes I get logged out of the app automatically and it makes clocking in and clocking out confusing.

Review Source

Response from Xplor Technologies

July 9, 2025

Thank you for sharing your experience! We're glad you find the dashboard feature helpful for tracking your teaching stats and sharing them. We appreciate your feedback about the app logout issue and are continuously working to improve the user experience

EC

Erin C.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Paradise Pilates TI LOVES Mariana Tek!!"

November 14, 2024

5.0

Pros

We’re thrilled with the responsive and efficient onboarding experience provided by Mariana Tek, as well as the outstanding ongoing support. The customer service deserves 5 stars! Our clients have given us nothing but positive feedback, and we couldn’t be happier with Mariana Tek!

Cons

We have not found anything we do not like about Mariana Tek!

Switched from

[ABC Glofox](https://www.capterra.com/p/136861/Glofox/)

We were having constant issues with many things, the most frustrating being our studio schedule and receiving little to no support.

Review Source

Response from Xplor Technologies

March 10, 2025

Thank you for such a thoughtful review! We’re so happy to hear that your onboarding experience was smooth and that our support has made a difference for both you and your clients. It’s amazing to know that Mariana Tek has been able to meet your studio’s needs, and we’re grateful to have you as part of our community. Thank you for your trust and recommendation!

LH

Lem H.  
Studio Manager  
Hospitality  
Used the software for: 2+ years

### "MT is 10/10!"

October 29, 2024

5.0

I've been using Mariana Tek since 2018 and it continues to get better with time!

Pros

Mariana Tek is easy to navigate. If there's ever an issue, customer service is always quick to help.

Cons

After the recent updates, I currently don't have any cons.

Review Source

Response from Xplor Technologies

November 14, 2024

Thank you so much, Lem! It's great to know that you find our platform easy to navigate and that our customer service is always quick to help. We appreciate your support since 2018 and are glad you're enjoying the improvements!

JR

Jason R.  
Owner  
Individual & Family Services  
Used the software for: 6-12 months

### "Very challenging software to get set up properly, support is tough"

September 9, 2024

3.0

I tried to hold off on writing a bad review for MT but this past weekend where I was given bad information again by support prompted me to give others a warning of caution. We were a new studio and chose MT over Mind Body as it seemed more modern and a better user experience. From the start we had issues, our implementation manager was just condescending and frustrated because we did not completely understand what she was often phrasing in a way that was confusing and just flat-out mislead us on the waiver functionality of the product. Since then it has just been issue after issue that takes months to resolve. I could not edit my transactional messages for 6 months due to a bug and I am currently 30 days into a bug that prevents waitlist messaging. The Growth add-on is overpriced to start and should not be an add-on because MT is incomplete without it and any new feature they come out with is an overpriced upsell that is still beta quality with limitations and bugs. I went 3 stars because I can run my business on this software and do like some features and see the potential to be better. The cost of change for a new business will likely keep me fighting with it because we just don't have the time to go through that process again. My ask to MT is to just do better, stop forcing your customers to self-diagnose problems, and point at your sister company when it is an internal problem. You have some very capable people working for you but they seem hamstrung to help and your cohort system often exposes the weakness in your software and your staff.

Pros

The app is pretty good but generic and limited in customization. Essentials of the software works once you finally get implemented properly

Cons

Bugs that go unfixed. Terrible implementation(ie setup) process. The customer Success team is a cohort system that is chat only, it takes forever to resolve almost anything. Upcharge for any new features. MT and Growth (former Brandbot) are run like two different companies and often send you in between them for support

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing Mariana Tek

Mind body seemed old and overly complex, others had told me their CS was even worse, no app

Review Source

Response from Xplor Technologies

September 16, 2024

Hi Jason, thank you for your feedback. We appreciate you taking the time to share your thoughts with us. We would love to help you directly with some of these concerns. You can contact us at support@marianatek.com. We look forward to hearing from you!

JR

John R.  
General Manager  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Mariana Tek Review"

October 31, 2024

5.0

Pros

I like the streamlined back-end experience - specifically around checking in classes.

Cons

Honestly, I love Mariana Tek but Xplor Growth is clunky and ineffective.

Alternatives considered

[Arketa](https://www.capterra.com/p/212718/Sutra-Fitness/)

Reason for choosing Mariana Tek

Mariana Tek seemed to be the most streamlined.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Mindbody is outdated and difficult to use.

Review Source

Response from Xplor Technologies

November 14, 2024

Thank you for your feedback John! We're delighted that you appreciate how Mariana Tek streamlines everyday studio tasks, especially for checking in classes. We understand your concerns about Xplor Growth and are committed to improving its functionality. Your insights are invaluable to us!

SL

Shelby L.  
Head Coach  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "DO NOT SWITCH. Not worth it. TERRIBLE experience."

October 9, 2023

1.0

Overall, its been terrible.

Pros

Nothing. Honestly there has been nothing good about switching to this member management system. I genuinely can not give one positive quality.

Cons

Costumer support, never easy to get immediate help with anything. reliability of software is awful it glitches all of the time. Not flexibility to adjust booking and check in windows past the start time of a class.scheduling session is atrociously inefficient and eats up so much employee time.

Review Source

Response from Xplor Technologies

November 29, 2023

Thank you for taking the time to share your experience. We appreciate you sharing your feedback. A member of our Customer Success team will be reaching out so we can learn more and improve your experience moving forward.

CW

Carolyn W.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Best software for wellness company management"

August 7, 2023

5.0

For the most part, I love Mariana Tek and would never dream of switching.

Pros

We switched Mariana Tek from MindBody over four years ago and I often say it's one of the best decisions I've made as a business owner. The ease with which managing every aspect of the in-studio experience occurs is bar none, and I appreciate how MT is always looking for ways to innovate and improve its offering.

Cons

While incredibly responsive and helpful and heads and shoulders above any other customer support team I've worked with, I do sometimes feel as though the support arm of Mariana Tek has evolved from what it was a few years ago. I miss having a dedicated account manager, and I also sometimes feel hounded/as though I am something the support team is trying to check off their list because of the constant check ups from the team when I haven't even had a chance to check my email yet (especially during the weekends). Additionally, when a query or issue requires deeper work (e.g. privacy policy compliancy with Google), sometimes the question is kicked back to me with a quick answer and link to other resources, rather than a willingness to collaborate and work with me to find a solution. Usually when I push back, more help is provided, but it would be so helpful if the team could proactively help find solutions rather than passing it back to me.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

MindBody's inability to provide the services and support I needed.

Review Source

Response from Xplor Technologies

September 16, 2024

Hey Carolyn! Thanks so much for your honest review. It helps other studio owners who are evaluating software get insight into what options are out there. We're so glad to hear that switching to Mariana Tek was such a great business decision for you. Thank you for your continued partnership!

Matt J.  
Business Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Thoughts from a Studio Owner & Integration Partner"

January 29, 2024

5.0

Pros

The interface is beautiful and everything is built on top of a solid API. This allows for a consistent experience across web, mobile, backend, etc. Additionally, it's easier to add functionality and for partners to also build integrations. Great customer service.

Cons

Might be considered a little expensive by some studios.

Review Source

Response from Xplor Technologies

September 16, 2024

Matt, thank you so much for your 5-star review. We're so glad to hear you love our interface and API. Thank you for taking the time to share your thoughts with us and being a valued partner!

CY

Caz Y.  
Co-Founder  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "POPCYCLE Cycle Studio Review"

December 1, 2022

5.0

Overall, I have been please with Mariana Teck. The usage is simple, the graphics are nice and I have been pleased with using the various platforms across Macs, Windows and iPhones.

Pros

I like most that features most required to run the studio are self explanatory right "out of the box." Setting up new classes and packages required very little training and any questions were easy to figure out via the support portal. The mobile app was an instant upgrade over our old app and has a much higher usage

Cons

There is not an account field to store measurements or information critical to setting up for a customer before arrival. I would prefer a free form field (e.g. the Pronouns field) that would persist onto the sign in sheet. We are currently using the pronoun field for this purpose but that field does not persist on the printer sign in sheet.Also, I find lag happens often on Mariana Tek portal. Maybe every tenth navigation/click has a 2 to 10 second lag. The longer lags lead to double clicking and awkward waiting.

Reason for choosing Mariana Tek

recommendation from other fitness business owners

Switched from

[ZingFit](https://www.capterra.com/p/159451/zingFit/)

Opportunity to gain more monetization from the platform and more readily see performance metrics. Also to get tie in with Brandbot and improved mobile app.

Review Source

Response from Xplor Technologies

September 16, 2024

Caz, thank you for taking the time to leave a review. We're thrilled to hear you loved the intuitiveness of our platform and that you recommend it for other studio owners.

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