# Page 3 | Mariana Tek Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Mariana Tek the right Fitness solution for you? Explore 62 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/175281/Mariana-Tek/reviews --- Mariana Tek 4.5 (62) [View alternatives](https://www.capterra.com/p/175281/Mariana-Tek/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 28th, 2026 # Page 3 - Reviews of Mariana Tek ## Showing most helpful reviews Showing 51-62 of 62 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BL Brandon L. Administrator Health, Wellness and Fitness Used the software for: 2+ years ### "Absolutely horrendous software " August 3, 2022 1.0 Just the general way the software was written and functions is very limiting - some things that should be simple to do or fix are not able to be done without some extensive, janky workaround. Just very poorly written and designed software. Also just a terrible company to do business with. We’ve had issues with them consistently over the last 3 years and they are just not friendly - in fact they are off-putting and will threaten you if you bring up any of these issues to them or do something they don’t like. When you add up the cost of Mariana Tek and all the additional platforms that you need for your stack to work properly (MT, Brandbot, bitlancer, Mandrill, etc). It comes out to being up to twice of the costs of the alternatives. And it is not twice as good, in fact it is an inferior product to all the others. I would choose any other option over MAriana Tek. Please do not make the mistake of signing up with them, you will be much better off, happier, less stressed, and less annoyed if you choose something else. Pros The only thing good about Mariana Tek is the client app. Cons Support is terrible - its basically email in a chat interface - no live chat or phone support. They take forever to respond and are gone on weekends. Something that would take a 5 minute phone call to fix ends up taking days or even weeks to solve. Support staff doesn’t know what they are talking about - all they do is direct to the help articles. They don’t actually do anything for you or go the extra step to make sure that you problem is fully solved 3 year initial contract, then it renews every year for a year at a time - really scummy practice to lock clients in for a year at a time Requires third party Mailchimp/Mandrill to sent basic transactional emails (reservation confirmed, cancelled, etc) which is insane, no other software requires that and has the basic emails built in Transactional email are required to be built using HTML - which is most likely going to require hiring someone who knows HTML. No simple drag and drop builders like every other platform Doesn’t calculate instructor pay - requires either you to export multiple reports to then plug into their janky excel spreadsheet or a third party platform at additional cost to calculate your instructor pay API is terrible - every other software they integrate with has data issues due to their API. If you need to access it on the mobile, the business app is limited to viewing sales and class schedule information. To make any actual changes you need to use mobile chrome browser and it is unusably glitchy Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mindbody is outdated so we thought this would be better, but it is not. Clubready, Wellness Living, Glofox, anything is better. Review Source Response from Xplor Technologies September 16, 2024 Hi Brandon, thank you for your feedback. We appreciate you taking the time to share your thoughts with us. We would love to help you directly with some of these concerns. You can contact us at support@marianatek.com. We look forward to hearing from you! CE Courtney E. MANAGER Health, Wellness and Fitness Used the software for: 1-2 years ### "Mariana Tek Customer Service is Top Notch." August 8, 2022 5.0 Pros The thing I love most, is not necessarily about the product itself, but how the team at Mariana Tek keeps growing the platform, actively listening to user's feedback, and creating features based on customer feedback. We started with Mariana a little over a year ago, and thought the platform was good for the start, but there were definitely some features that were available on our previous platform that we have loved to have found to make our business run a little smoother. After constant chats with the team at Mariana, over a year later we find ourselves with most of those features now available. Also any time we are experiencing technical issues, the team is quick to reply and even follows up after the issue is resolved to ensure that things are running smoothly again. It's been a pleasure working with their team. Cons There are a few small features that we would love to see the team develop in the future: - a feature that allows you to schedule a specific date for any digital gift cards to be delivered - a feature that allows your to manually adjust the end date of memberships. We find the need to do this a lot with our newer members who aren't yet aware of the ability to freeze memberships, and wanting to make their first experience with us as good as possible. - a feature that allows you to select "debit" when processing a payment on the POS. Review Source Response from Xplor Technologies September 16, 2024 Thank you so much for your review, Courtney! JL Jenna L. Studio Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Scheduling Simplified!" January 27, 2024 5.0 After the initial (and short) learning curve, I have been extremely satisfied with my experience. Even if I ran into an issue, the incredible customer support were readily available to help and find a solution quickly. I would recommend this product to any fitness studio. Pros After switching from a competitor, I can say Mariana Tek is much more user friendly. It is easy to learn, to use, and to implement. For client management, it has incredible features to help with retention. The reports you can pull are thorough and easily customizable (many different options too). My favorite part is the scheduling - adding classes, updating classes, the calendar view. All of it is simpler than competitors and "cleaner". Cons One of the things that is a downfall in Mariana Tek is the inability to split a sale. That was the biggest weak spot I found. But overall, I have been happy with everything else. Switched from [ClubReady](https://www.capterra.com/p/104884/ClubReady/) It was a corporate decision that impacted all franchises, but I believe it had to do with making sure we were up to date in the industry. Review Source Response from Xplor Technologies September 16, 2024 Jenna, thank you so much for sharing your thoughts with us! We're thrilled to hear you love our scheduling features and that you're satisfied with your experience. Thanks for taking the time to share your feedback, we know you're busy and really appreciate it! BS Brandon S. Owner/Director Health, Wellness and Fitness Used the software for: 2+ years ### "A balanced platform for both the user and the studio" October 31, 2023 5.0 Pros Mariana Tek makes life a lot easier for our studio. Our students appreciate the ease of signing in, viewing schedules and purchasing classes/memberships. Our staff appreciates the back end of it for signing in, reporting and overall day to day functioning. Cons We had issues with brandbot during our migration which made it difficult for the team and the students during the transition. Review Source Response from Xplor Technologies September 16, 2024 Hey Brandon! Thanks so much for taking the time to leave us a 5-star review. We're so glad to hear Mariana Tek makes life a lot easier for your studio. DD Dane D. Owner Operator Health, Wellness and Fitness Used the software for: 2+ years ### "ABSOLUTELY LOVE MARIANA TEK! (been a user of Zingfit and Mindbody for 7 years in the past)" September 29, 2020 5.0 Everything has been easy peasy. And their customer service has been OVER THE TOP, before and through COVID. Especially \[SENSITIVE CONTENT HIDDEN\] ! THANKKK YOU! Everyone else has also been amazing, huge shout out to \[SENSITIVE CONTENT HIDDEN\] you guys are THE BEST and we could not be happier. I am a customer for LIFE, and have referred all of my friends who own or operate boutique fitness studios and will continue to be a raving fan. Mariana Tek is not simply "our preferred vendor of choice," they are our FAMILY and we do not know what we would do without them =) Pros EVERYTHING. Literally. The aesthetic right from the start allows you brand to have an IMPACT. It is sleek, modern, clean, and easy to navigate. Not only does it look great, but it is easy to use as well, and offers a ton of extra features and reports that I did not have with other platforms. And then the obvious customer service that comes with everything. ANDDD it is more affordable than the other options. Cons I will let you know when I have something... So far, not a single thing. Alternatives considered [ZingFit](https://www.capterra.com/p/159451/zingFit/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Mariana Tek Customer service. Price. Support. Education and training. Aesthetic. Usability. Simple to use yet has every little feature to customize all of your needs. Review Source LL Liz L. General Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "General Gym Manager Experience with Mariana Tek" August 8, 2022 5.0 I would use this for my own personal business if I facilitated group classes in a gym setting. I love it! Pros The simplicity of the program makes it easier to train employees quickly, which is helpful when your business is short staffed. It's also customizable in certain areas that help me run this business more smoothly than other systems I've used. Cons My least favorite is not being able to adjust class times easily. I have a lot of classes running 7 days a week, and if I want to change something up on the classes, it can be a challenge to do. Review Source Response from Xplor Technologies September 16, 2024 Liz, thank you so much for your 5-star review! We are so happy to be a part of your journey. Thank you for your continued partnership! HL Haider L. CEO/Co-Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Would recommend Mtek to anyone!" November 6, 2022 5.0 Pros Mtek is fantastic for fitness studios that are classes based. It's super easy to use and their team is constantly making updates and releasing new features showing that they are focused on improving the product. It's also extremely user friendly compared to their competitors making training a breeze for employees. Cons The mobile app leaves a little to be desired, however it is newer so the expectation is they will release more features on it as time goes on. There also isn't a great place to manage personal training for studios like ours that do both Personal Training and Classes. A dedicated place to manage PT would be a gamechanger and easily make this the best fitness management software Review Source Response from Xplor Technologies September 16, 2024 Haider, thank you so much for your 5-star review! We're glad you find it easy to use. We are focused on delivering new features that continue to drive ease for studio owners and their employees. Thank you for your continued partnership! MH Megan H. CEO + Co-Founder Health, Wellness and Fitness Used the software for: 6-12 months ### "Love Mariana Tek!" October 8, 2020 5.0 I love working with the Mariana Tek team. Since they are a smaller company, their focus is on customer service and you can tell. Pros Mariana Tek is very user friendly for our staff and customers! Cons I wish they had sub request and reminder emails for instructors, text message notifications for customers, you could extend a membership without contacting support, and you can grace cancel someone after they have already cancelled themselves. There's a few things that MindBody has the capability to do that Mariana Tek does not. Overall, Mariana Tek is a lot easier to use with better features. There are just a few things I'd love changed. Alternatives considered [Zingit](https://www.capterra.com/p/186304/Zingit/) Reason for choosing Mariana Tek Better reviews from peers. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) I liked some of the functions Mariana Tek had instead of MindBody. Review Source LR Lena R. CEO Health, Wellness and Fitness Used the software for: 1-2 years ### "MT Review" September 29, 2020 4.0 Best thing about MT is their direct customer service. I can email people and get an answer right away. It feels like there is a team that actually supports you. Pros Easy to use and train people to use it, it's intuitive. The app is my favorite feature. Cons Reports. Still difficult to find reports and we have to pay for other software for CRM. Wish there was built in emailing and built in texting to clients in MT. We're having to outsource these services which increases our software costs and MT is already expensive. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Mariana Tek It's a better customer experience and easier to use internally. Better branded and doesn't stick out on the website. The app again is a big sell. Review Source JH Jenna H. Marketing Sports Used the software for: Less than 6 months ### "Beautiful and easy to use product--not worth the onboarding" July 20, 2021 4.0 If you're starting from scratch it's good. If you're moving from another platform DO NOT switch to this. Pros The software is beautiful, easy to use, self-explanatory, and super robust. Cons There is zero--and I mean zero--tech support while setting up. We also were not aware that none of our membership data would be ported over. We ended up having to solve most issues on our own and manually entering in member data Review Source HT Heather T. Senior Yoga Instructor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Do not buy this software " October 7, 2022 1.0 Disappointing Pros I don’t like anything about this software. Cons The software and company tech support is not reliable. Review Source Response from Xplor Technologies October 13, 2022 Hi Heather, we are sorry to hear about your experience with the software. We would love to discuss your feedback further, could you please reach out to our support team so we can find out how to help you? SK Stephanie K. CEC Lead Health, Wellness and Fitness Used the software for: Less than 6 months ### "An adjustment but it’s pretty " October 10, 2021 4.0 Pros The interface is pretty and much better client app Cons It’s got less reporting than MBO and not even swap on metrics Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.