--- title: "Email Archiving Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Email Archiving Software - reviews, pricing plans, popular comparisons to other Email Archiving products and more." source_url: "https://www.capterra.com/p/175285/Aeternum/" page_type: "product" language: "en" --- # Email Archiving Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Email Archiving ## What is Email Archiving? No compromises fully automated, 100% archiving at affordable costs. Legally compliant and audit-proof archiving of emails without administration effort but easy access to the data - thanks to Hornetsecurity Aeternum. ## What is Email Archiving used for? [Email Archiving](https://www.capterra.com/email-archiving-software/)[Email Security](https://www.capterra.com/email-security-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Email Archiving Overview Updated August 2026 AI summary Email Archiving enables organizations of all sizes to securely store, manage, and retrieve email communications for compliance, backup, and eDiscovery purposes. It offers features such as data retention management, encryption, audit trails, and Microsoft Outlook integration, and supports policy management and access controls. The software is deployed via cloud, SaaS, or web-based platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Email Archiving 5.0 (2) VS. [4.6 (9)](https://www.capterra.com/p/10010615/BackAgain/#reviews) Starting Price $1 Per Year Starting Price $4 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.7 (20) Value For Money 4.5 (2) Value For Money 4.9 (19) Customer Service 5.0 (1) Customer Service 4.8 (17) ## Email Archiving alternatives [4.9 (14)](https://www.capterra.com/p/275747/Libraesva-Email-Archiver/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.9 (12)](https://www.capterra.com/p/178083/CLEARNETWORK/#reviews) Starting price $1.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [Trustifi](https://www.capterra.com/p/218859/Trustifi/) [5.0 (20)](https://www.capterra.com/p/218859/Trustifi/#reviews) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/218859/Trustifi/) [Vaultastic](https://www.capterra.com/p/155144/Vaultastic/) [4.5 (22)](https://www.capterra.com/p/155144/Vaultastic/#reviews) Starting price $329.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155144/Vaultastic/) ## FAQs about Email Archiving Overview ### What company size and specific industries is Email Archiving built for? Email Archiving is designed for companies with more than five employees, making it suitable for small businesses, growing organizations, mid-market firms, and larger enterprises. No specific industries are named, so the product appears to target general business use across sectors that need email retention and archiving. Features and Usability ### What are the key features of Email Archiving? Email Archiving offers encryption, secure data storage, and backup and recovery for storing messages, plus access controls/permissions and policy management for governing retention. It also includes audit trail and audit management, full-text search and indexing, data import/export, Microsoft Outlook integration, compliance management, and eDiscovery. Integrations ### Which third-party tools and platforms does Email Archiving integrate with? Email Archiving integrates with Microsoft Outlook. Getting Started and Support ### What training and onboarding options does Email Archiving offer? Email Archiving provides in-person training and documentation to help teams get started. In-person training supports guided setup and direct instruction, while documentation offers written reference material for self-paced review and step-by-step guidance when needed. Getting Started and Support ### What customer support options does Email Archiving offer? Email Archiving provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and 24/7 Live Rep support. Support coverage is listed across multiple channels, but no reviewer feedback is available here to describe response times, helpfulness, or common frustrations with the support experience. ## Features AI summary Based on 121 Email Archiving reviews Capterra reviewers highlight these as the features buyers care about most when choosing email archiving software: - **Backup and Recovery** (**68%** of reviewers rated this feature as critical) - **Archiving & Retention** (**60%**) - **Automatic Backup** (**55%**) Email Archiving supports **Backup and Recovery**, which gives teams a way to restore important messages and reduce the risk of data loss. However, it does not include **Archiving & Retention** or **Automatic Backup**. Instead, it offers other highly rated capabilities, including **Secure Data Storage** (**59%**) and **Access Controls/Permissions** (**47%**). These features help businesses protect sensitive email records and manage who can view archived information, providing teams with better oversight and more secure data handling. Access Controls/Permissions Define levels of authorization for access to specific files or systems Audit Trail A record of all activities within the system, including user access, changes made, etc. Backup and Recovery Create backups and provide methods to recover deleted/lost data Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Data Import/Export Import and export data to and from software applications Data Retention Management Manage/customize policies to organize data and determine where data should be stored or archived and for how long. Email Archiving 13 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Data Import/Export: Import and export data to and from software applications - Data Retention Management: Manage/customize policies to organize data and determine where data should be stored or archived and for how long. - eDiscovery: Finding, identifying and collecting information for legal proceedings - Encryption: Convert data into a code for security - Full Text Search: Search for specific words or phrases within a document or database - Indexing: Compile and organize data into specific metrics - Policy Management: Create, manage, and track policies and procedures within an organization - Secure Data Storage: Securely stores data to prevent data loss or breaches - Storage Management: Store items for a designated period of time --- Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 4.5 (2) Free Trial Basic $1.00 Per Year Value for money 4.5 (2) 4.5 Based on 2 reviews ## Integrations [ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent WE Warda E. Barrister Legal Services ### "Totally worth a try " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 11, 2021 Pros This is the most value-for-money software of this kind. It is so user-friendly that you will get used to it in a matter of seconds. Its very practical and it feels like, it was tailored-made to make like easier. Cons I am still waiting to see what can go wrong.Have not yet. Pretty much a good sign. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KB Kenny B. Owner Financial Services ### "Hornet Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 15, 2020 Very Happy Pros Software is easy to use and archive emails. Cons Sometimes it takes a day or two to process archives. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.