Who Uses This Software?

Commercial Real Estate, Corporate Real Estate, Facilities of Retail, Hospitality, Institutions, Malls.


Average Ratings

7 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Facilio
  • facilio.com/
  • Founded 2017
  • United States

About Facilio

Facilio is an enterprise platform solution for real-time facilities operations & maintenance (O&M). Facilio harnesses IoT and AI to hardware-agnostically connect building systems and automation data across portfolio, onto the cloud. It offers software applications and modules for property owners and operators to effectively manage and control portfolio-wide O&M activities in real-time, organise maintenance, compliance & vendor workflows, improve asset lifecycle and sustainability performance.


Facilio Features

  • Commercial Properties
  • Equipment Management
  • Facility Scheduling
  • Fixed Asset Management
  • For Schools
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Preventive Maintenance
  • Residential Properties
  • Room Scheduling
  • Space Management
  • Vendor Management
  • Visitor Management
  • Work Order Management
  • Asset Tracking
  • Commercial Properties
  • Customer Database
  • Dispatch Management
  • Equipment Management
  • Job Costing
  • Job Management
  • Maintenance Scheduling
  • Residential Properties
  • Routing
  • Scheduling
  • Work Order Management
  • Asset Tracking
  • Calibration Management
  • Inventory Control
  • Key & Lock Management
  • Mobile Access
  • Preventive Maintenance
  • Purchasing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Asset Management
  • Lease Management
  • Maintenance Management
  • Project Management
  • Room Scheduling
  • Space Planning
  • Sustainability Management

Facilio Reviews Recently Reviewed!


A Focus on the Important Aspects

Jun 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Clean look, fast and user-friendly. Provides an efficient means to display the real-time data that is important to the situation. Ability for all users to contribute and collaborate easily, really sets this apart.

Cons: Looking forward to seeing this product grow in features to include enhanced capital planning capabilities.

Overall: Outstanding support! Technical expertise, and resources to provide solutions fast!

Great software that needs to be lapdated like a diamond.

May 31, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: What did you like most about this software?

Innovative Software for contemplating various features that we only found if we had 2 or 3 different software.

Cons: Bug, unstable functionality in some cases, lack of translation and lack of a smarter spreadsheet for the equipment of those that are managed by the software.

Overall: A good experience.

I am learning and taking a new vision of management software.

But as the title says, there are only a few improvements to make this experience even better.

Autopilot

May 30, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Facilio have a great graphics and easy to apply

Cons: Alarms and Energy fields not ready to aplly

Overall: is a powerful tool, we need to make it effective and scaleable.

Facilio Review

Jun 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly..more accessible..like android

Cons: Graphics and background

No more cons on the platform.

Overall: Its a nice platform to use.

It would be more helpful of the platform is fully automated.

Need to be have more 3d graphics and transitions instead of white background.

Since this has been viewed by clients with no technical knowledge expecting more fancy on graphics. Like how they are using smartphones.

Might be the first predictive FM Software out there

Apr 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: You can create workflows that helps you detect equipment problems before they happen. That's helped us have huge energy savings.

Cons: So far we haven't had any issues with their tech stack.

Overall: Overall, we've had a really smooth experience. The notifications and email flow has dropped considerably which has eased a lot of my colleagues and my time.

Growing up together

May 31, 2019
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The possibility to use the platform as a central point of information for end users and also form services providers.

As we are working on it, the possibility to integrate iot information and utilities and facilities metrics should provide to our customer important operational savings

The support team from Facilio makes the difference too.

Cons: The maintenance management area.

We are stil facing some problems to introduce the data into the system.

We also face some problems to work with the iot sensor information

Overall: We are growing up together and we really need to make it real for the customers because we are introducing something new for the market.

overall end user

Jun 21, 2019
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: easy of usage, understanding, Options are specific, easy to attached files. reports are customized,

Cons: PPM we cannot schedule in our priority, Reports generating option not good, Search and filter option need improvements, Monthly work order reports very difficult generate, unique task ID for each task and ppm not displayed in work order as well as report. scroll option very difficult for usage.