# Facilio Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Facilio Software - reviews, pricing plans, popular comparisons to other Facility Management products and more.

Source: https://www.capterra.com/p/175300/Facilio/pricing

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# 

 Facilio Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Facilio

## What is Facilio?

Facilio’s facility management software brings the latest enterprise technology - workflow automation, API-based integration, IoT tech, & powerful analytics to the facility management industry. Facilio empowers the backed team to cut operational costs, improve asset maintenance, manage vendors & more. Facilio also improves staff efficiency exponentially by offering native mobile interfaces for every stakeholder— from technicians, vendors, & managers to customers & occupants.

## What is Facilio used for?

[Facility Management](https://www.capterra.com/facility-management-software/)[Energy Management](https://www.capterra.com/energy-management-software/)[Maintenance Management](https://www.capterra.com/maintenance-management-software/)

Overall rating

Based on 25 user reviews

Reviews sentiment

Positive

80%

Neutral

16%

Negative

4%

Starting price

$10000

Other, Per Year

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Facilio

4.0 (25)

VS.

[4.8 (993)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting Price

$10000

Other, Per Year

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (25)

Ease Of Use

4.8 (993)

Value For Money

4.0 (21)

Value For Money

4.7 (911)

Customer Service

4.3 (23)

Customer Service

4.8 (931)

## Facilio alternatives

[4.8 (738)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/)

Starting price

Contact vendor for pricing

[4.4 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/)

Starting price

Contact vendor for pricing

[4.5 (384)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/)

Starting price

Contact vendor for pricing

[4.7 (420)](https://www.capterra.com/p/130563/FMX/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/175300/Facilio/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Preventive Maintenance

3.9 (11)

63.64% of 11 reviewers that rated this feature as important or highly important

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Work Order Management

3.8 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

Maintenance Management

3.6 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Manage, maintain and track the performance of assets and equipment

Maintenance Scheduling

4.0 (7)

28.57% of 7 reviewers that rated this feature as important or highly important

Schedule predetermined or ad hoc maintenance services and labor requests

Facility Scheduling

3.5 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Mobile Access

2.5 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Facilio 99 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Organize assets into folders and subfolders or tag assets based on a custom file hierarchy

Manage assets throughout their lifecycle to optimize profit

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Compare key metrics for the business against prominent players in the industry

Create, manage, and send invoices or bills to customers

Create budgets based on historical data and future projections

Track and manage schedules and meetings via an integrated calendar

Track the status of assets and whether they're checked in or out

Designed to serve commercial properties

Track and manage adherence to policies for any service, product, process, or supplier

Track, store, and access client contracts or licenses

Investigate and take action at root cause or error in processes to prevent recurring issues

Analyze and calculate business costs

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Import and export data to and from software applications

Graphical representation of data

Manage sending personnel and resources to a site as needed

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Receive and/or send email notifications for urgent updates, requests, or other information

Monitor emissions and environmental data trends and measure the impact on climate and community health

Track energy consumption and/or manage energy-saving measures.

Manage procedures that ensure organizational equipment remains in working condition

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Track the location of specific equipment at all times

Manage and track high-value assets including office equipment, furniture & more

Manage the maintenance of building facilities

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Designed to be used by kindergarten, primary, middle, and senior secondary schools.

Form predictions based on past and present data/trends

Track, calculate, and report on greenhouse gas (GHG) emissions

Information, data and reports that are being tracked over time

Manage and track all disruptions and incidents

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Organize, monitor, and remotely manage IoT devices

Manage and track all job information and associated tasks

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Estimate or forecast of a future scenario based on the study of present trends

Create, send, and track purchase orders and their statuses

Generate quotes or estimates for customers

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Schedule repeating appointments based on a duration of time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Track work performed and resources used for past customers, sites, or assets

Manage occupancy and space utilization in facilities and buildings

Keep stakeholders engaged via communications, reports, surveys, etc.

Track the status over time for a request, process, asset, or transaction

Manage and monitor compliance with government regulations on environmental standards

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Oversee technicians and track their assigned work orders

Set up connections to third-party platforms to improve business processes

Track and interpret metrics on the usage of company resources

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Allow organizations to streamline the check-in process for visitors.

Interact with data visualization elements, such as charts and graphs, to drill down into data

Track and measure the impact of weather on energy consumption

Create a new work order

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

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We can help you find the software with the features you need.

Features

3.8 (25)

3.8

Based on 25 reviews

## Pricing

Value for money

4.0 (21)

Free Trial

Basic

$10,000

Other,Per Year

Value for money

4.0 (21)

4.0

Based on 21 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Tableau](https://www.capterra.com/p/208764/Tableau/)[

Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[

Okta](https://www.capterra.com/p/119653/Okta/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (23)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (23)

4.3

Based on 23 reviews

## User reviews

Overall rating

4.0

Based on 25 reviews

Filter by rating

5(6)

4(14)

3(4)

2(1)

1(0)

Mentioned topic

Sorted by most recent

DB

David B.

General Manager Safety and Facilities NSW

Real Estate

### "General Manager Safety and Facilities (NSW) "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 24, 2025

Very positive and a great team that support their customers, even with our differing time zones they are very responsive.

Pros

Single application for the management of Facilities Operations, from TSR to work order, Planned Maintenace, Compliance and Safety to Invoicing

Cons

Unable to bulk download documents, this can cause some delays in the preparation of reports where copies of service reports may be required

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 28, 2025

Thank you so much for the kind words and for sharing your experience! We're thrilled to hear that Facilio is helping streamline your facilities operations end-to-end—from TSRs to invoicing. We also appreciate you pointing out the challenge with bulk document downloads. That's a valuable insight, and we hear you loud and clear. It's already on our radar, and we'll keep pushing to remove any friction that slows you down, especially when it comes to reporting. And yes, big shoutout to our support team for showing up across time zones! Always here when you need us! Thanks again for being a part of the Facilio community!

AA

Alwaleed A.

Assistant Facilities Manager

Commercial Real Estate

### "Easiness of access "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 16, 2024

Good experience so far , expected more to come in future

Pros

User Friendly and easy to use, management supportive and responsive to DWTC remarks

Cons

Multiple breakdown and loss of data due to IT

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MA

Mohamed A.

Facilities Engineer

Logistics and Supply Chain

### "Amazing!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 4, 2023

Amazing

Pros

All features and easy to use and amazed by the product

Cons

Design of the software which can be improved in a presentation way

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JA

Joe A.

Procurement and Facilities Manager

Logistics and Supply Chain

### "Facilio CAFM is highly recommended"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 2, 2023

Highly recommended for FM people

Pros

The Ease of Use and Dashboards + it covers all the our functionalities and requests for FM Services

Cons

Sometimes the App doesn't open, it gets crashed

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SP

Sanket P.

CMO

Utilities

### "Good Predictive Tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

September 1, 2023

Pros

Great experience with the UI and UX. Easy to use and setup

Cons

So far I have not found any cons for facilio

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SH

supreet H.

HEAD OF FM

Hospital & Health Care

### "Facilio CAFM Solution"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

December 16, 2022

Value for money, easy to use

Pros

User friendly interface, graphical display of process and can be customized by the user very easily.

Cons

Appointment scheduling feature is not available

Reasons for choosing Facilio

Value for money and easy to use, easily configurable

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IP

Ian P.

Senior Product Manager

Real Estate

### "Great product and team!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

December 14, 2022

Pros

It is flexible and completely customisable meaning you can tailor it to your requirements.

Cons

UX/UI is functional but isn't best in class. Need more in-built asset relationships too.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Anas T.

QHSE Executive

Facilities Services

### "Facilio Review"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

3/10

December 13, 2022

Pros

I noticed it's dashboard while opening my account. We can get a general all information from the dasboard.

Cons

The application must be user friendly. It's very difficult and very long-time process to create and closeout work orders.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Ashich M.

QHSE officer

Hospital & Health Care

### "Facilio user review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

December 13, 2022

easy to use if the mobile application worked properly

Pros

It is covering all the area and giving the approximate data.

Cons

Most of the time facilio mobile application is not working with my android phone.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AK

Anil K.

CAFM Administrator

Hospital & Health Care

### "cafm review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 13, 2022

FM business level monitoring issues solved

Pros

All available features are good but need more advanced.

Cons

PPM features are required more improve. Integration with facilio is recently started

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/175300/Facilio/reviews/)

Popular comparisons

[MaintainX vs Facilio](https://www.capterra.com/compare/175300-179296/Facilio-vs-GetMaintainx) 

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