# Facilio Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Facilio Software - reviews, pricing plans, popular comparisons to other Facility Management products and more. Source: https://www.capterra.com/p/175300/Facilio --- # Facilio Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Facilio ## What is Facilio? Facilio’s facility management software brings the latest enterprise technology - workflow automation, API-based integration, IoT tech, & powerful analytics to the facility management industry. Facilio empowers the backed team to cut operational costs, improve asset maintenance, manage vendors & more. Facilio also improves staff efficiency exponentially by offering native mobile interfaces for every stakeholder— from technicians, vendors, & managers to customers & occupants. ## What is Facilio used for? [Facility Management](https://www.capterra.com/facility-management-software/)[Energy Management](https://www.capterra.com/energy-management-software/)[Maintenance Management](https://www.capterra.com/maintenance-management-software/) Top alternative Featured Overall rating Based on 25 user reviews Reviews sentiment Positive 80% Neutral 16% Negative 4% Starting price $10000 Other, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Facilio?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://facilio.com/&name=Facilio) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Facilio 4.0 (25) VS. [4.8 (1,024)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price $10000 Other, Per Year Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (25) Ease Of Use 4.8 (1,024) Value For Money 4.0 (21) Value For Money 4.7 (942) Customer Service 4.3 (23) Customer Service 4.8 (962) ## Facilio alternatives [4.8 (742)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing [4.4 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/) Starting price Contact vendor for pricing [4.6 (85)](https://www.capterra.com/p/191385/AkitaBox/reviews/) Starting price Contact vendor for pricing [4.5 (384)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/) Starting price Contact vendor for pricing [View all alternatives](https://www.capterra.com/p/175300/Facilio/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Preventive Maintenance 3.9 (11) 63.64% of 11 reviewers that rated this feature as important or highly important Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Work Order Management 3.8 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Maintenance Management 3.6 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Manage, maintain and track the performance of assets and equipment Maintenance Scheduling 4.0 (7) 28.57% of 7 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests Facility Scheduling 3.5 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Mobile Access 2.5 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Facilio 99 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Organize assets into folders and subfolders or tag assets based on a custom file hierarchy Manage assets throughout their lifecycle to optimize profit Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Compare key metrics for the business against prominent players in the industry Create, manage, and send invoices or bills to customers Create budgets based on historical data and future projections Track and manage schedules and meetings via an integrated calendar Track the status of assets and whether they're checked in or out Designed to serve commercial properties Track and manage adherence to policies for any service, product, process, or supplier Track, store, and access client contracts or licenses Investigate and take action at root cause or error in processes to prevent recurring issues Analyze and calculate business costs Process to track, record, and analyze expenses that occurred over the entire duration of a given project A collection of customer information such as contact details, demographics, previous interactions, etc. Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Import and export data to and from software applications Graphical representation of data Manage sending personnel and resources to a site as needed Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Receive and/or send email notifications for urgent updates, requests, or other information Monitor emissions and environmental data trends and measure the impact on climate and community health Track energy consumption and/or manage energy-saving measures. Manage procedures that ensure organizational equipment remains in working condition Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Track the location of specific equipment at all times Manage and track high-value assets including office equipment, furniture & more Manage the maintenance of building facilities Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Designed to be used by kindergarten, primary, middle, and senior secondary schools. Form predictions based on past and present data/trends Track, calculate, and report on greenhouse gas (GHG) emissions Information, data and reports that are being tracked over time Manage and track all disruptions and incidents Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Monitor product stock levels Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Organize, monitor, and remotely manage IoT devices Manage and track all job information and associated tasks Track and visualize the status of an ongoing job and the time spent on tasks or projects Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Estimate or forecast of a future scenario based on the study of present trends Create, send, and track purchase orders and their statuses Generate quotes or estimates for customers Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Schedule repeating appointments based on a duration of time Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Track work performed and resources used for past customers, sites, or assets Manage occupancy and space utilization in facilities and buildings Keep stakeholders engaged via communications, reports, surveys, etc. Track the status over time for a request, process, asset, or transaction Manage and monitor compliance with government regulations on environmental standards Create, manage and track all task activities and progression Track and manage the scheduling of tasks Oversee technicians and track their assigned work orders Set up connections to third-party platforms to improve business processes Track and interpret metrics on the usage of company resources Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Allow organizations to streamline the check-in process for visitors. Interact with data visualization elements, such as charts and graphs, to drill down into data Track and measure the impact of weather on energy consumption Create a new work order Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 3.8 (25) 3.8 Based on 25 reviews ## Pricing Value for money 4.0 (21) Free Trial Basic $10,000 Other,Per Year Value for money 4.0 (21) 4.0 Based on 21 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Tableau](https://www.capterra.com/p/208764/Tableau/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (23) 4.3 Based on 23 reviews ## User reviews Overall rating 4.0 Based on 25 reviews Filter by rating 5(6) 4(14) 3(4) 2(1) 1(0) Mentioned topic Sorted by most recent DB David B. General Manager Safety and Facilities NSW Real Estate ### "General Manager Safety and Facilities (NSW) " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2025 Very positive and a great team that support their customers, even with our differing time zones they are very responsive. Pros Single application for the management of Facilities Operations, from TSR to work order, Planned Maintenace, Compliance and Safety to Invoicing Cons Unable to bulk download documents, this can cause some delays in the preparation of reports where copies of service reports may be required Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 28, 2025 Thank you so much for the kind words and for sharing your experience! We're thrilled to hear that Facilio is helping streamline your facilities operations end-to-end—from TSRs to invoicing. We also appreciate you pointing out the challenge with bulk document downloads. That's a valuable insight, and we hear you loud and clear. It's already on our radar, and we'll keep pushing to remove any friction that slows you down, especially when it comes to reporting. And yes, big shoutout to our support team for showing up across time zones! Always here when you need us! Thanks again for being a part of the Facilio community! AA Alwaleed A. Assistant Facilities Manager Commercial Real Estate ### "Easiness of access " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 16, 2024 Good experience so far , expected more to come in future Pros User Friendly and easy to use, management supportive and responsive to DWTC remarks Cons Multiple breakdown and loss of data due to IT Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MA Mohamed A. Facilities Engineer Logistics and Supply Chain ### "Amazing!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 4, 2023 Amazing Pros All features and easy to use and amazed by the product Cons Design of the software which can be improved in a presentation way Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JA Joe A. Procurement and Facilities Manager Logistics and Supply Chain ### "Facilio CAFM is highly recommended" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 2, 2023 Highly recommended for FM people Pros The Ease of Use and Dashboards + it covers all the our functionalities and requests for FM Services Cons Sometimes the App doesn't open, it gets crashed Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SP Sanket P. CMO Utilities ### "Good Predictive Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 September 1, 2023 Pros Great experience with the UI and UX. Easy to use and setup Cons So far I have not found any cons for facilio Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SH supreet H. HEAD OF FM Hospital & Health Care ### "Facilio CAFM Solution" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 16, 2022 Value for money, easy to use Pros User friendly interface, graphical display of process and can be customized by the user very easily. Cons Appointment scheduling feature is not available Reasons for choosing Facilio Value for money and easy to use, easily configurable Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IP Ian P. Senior Product Manager Real Estate ### "Great product and team!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 December 14, 2022 Pros It is flexible and completely customisable meaning you can tailor it to your requirements. Cons UX/UI is functional but isn't best in class. Need more in-built asset relationships too. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Anas T. QHSE Executive Facilities Services ### "Facilio Review" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 December 13, 2022 Pros I noticed it's dashboard while opening my account. We can get a general all information from the dasboard. Cons The application must be user friendly. It's very difficult and very long-time process to create and closeout work orders. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Ashich M. QHSE officer Hospital & Health Care ### "Facilio user review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 December 13, 2022 easy to use if the mobile application worked properly Pros It is covering all the area and giving the approximate data. Cons Most of the time facilio mobile application is not working with my android phone. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AK Anil K. CAFM Administrator Hospital & Health Care ### "cafm review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 13, 2022 FM business level monitoring issues solved Pros All available features are good but need more advanced. Cons PPM features are required more improve. Integration with facilio is recently started Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/175300/Facilio/reviews/) Popular comparisons [MaintainX vs Facilio](https://www.capterra.com/compare/175300-179296/Facilio-vs-GetMaintainx)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)