ArtVault Software

ArtVault Pro


4.5 / 5
3 reviews

Who Uses This Software?

Art galleries, art dealers, artists


Average Ratings

3 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $1,690.00/one-time/user
  • Pricing Details
    Single user license for up to 2 computers. FileMaker 16 License included.
  • Free Trial
    Yes
  • Deployment
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Live Online
  • Support
    Business Hours

Vendor Details

  • ArtVault Software
  • www.artvaultsoftware.com/
  • Founded 2010
  • Switzerland

About ArtVault Pro

With ArtVault Pro you can centralize all the information about your art collection and make it available in a snap. Store an unlimited number of artworks, contacts, images, invoices, references, purchases, sales, consignments, insurance information, and much more. Not only can you store all this pertinent information, you can also link it all together and easily track the history of any given item.


ArtVault Pro Features

  • Accounting
  • Billing & Invoicing
  • Commission Management
  • Consignments
  • Contact Management
  • eCommerce
  • Inventory Management
  • Marketing Management
  • Online Gallery
  • Point of Sale (POS)
  • Pricing Management

ArtVault Pro Reviews Recently Reviewed!


Good Product, Great Features, OK Customer Service

Mar 22, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Has a lot of sophisticated and useful features for work-flowing purchases, loans, exhibitions, and inventory.

Cons: Can be a lot of clicks to navigate between portals, and some features are not intuitive to find. Also had unsolvable issues trying to access the system remotely via a network.

Overall: Great database overall in terms of software and features for private art galleries and artist studios. The most frustrating part was getting customer support for technical issues we were having trying to network the database and access it remotely. Had several direct emails and message sent via the help portal go unanswered, and ultimately was not able to solve the problem.

Vendor Response

by ArtVault Software on March 26, 2019

Thank you for your review Adele! We are pleased to hear that ArtVault Pro includes many useful features. We are currently reviewing the navigational structure and assessing options to make it less clicks to navigate around.

I'm sorry to hear you had such a negative experience with our customer service! According to our records there was one unanswered email from you, not counting the attempts through the help portal, which we worked with you to resolve after learning of the problem. I apologize for the unanswered email and that you still have unresolved issues. This is certainly not the level of customer care we strive for. If you would like to discuss the unresolved issues, we would be more than happy to set up a call. Please contact support@artvaultsoftware.com and we will promptly respond.

Multi-user collection's management without breaking the bank : ArtVault Software is your answer

Mar 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Best all-round collection's management and workflows in support of artwork images, references, transactions, appraisals, loans and gifting.

Cons: My one complaint about ArtVault Software was not having found it earlier, so as to have avoided 10 years of management confusion due to the proliferation of spreadsheets employed to manage the collection.

Overall: For the management of an estate art collection in the thousands of art works, ArtVault Software is a delightful discovery, having replaced a tedious spreadsheet management system that proved to be a significant and reoccurring constraint to timely and accurate communications among family members. Also, having gone through two version upgrades over 4 years, ArtVault Software's upgrades were easy because ArtVault Software's core design principle and underlying technologies assures your collection data will be secure and accessible for decades to come.

Vendor Response

by ArtVault Software on March 26, 2019

Thanks so much for the stellar review Chase! It's great to hear that we have made collection management so much easier for you. That's exactly what we're going for with ArtVault Pro.

Great for selling and storing art!

Jan 21, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to maneuver the web page and provides an easy to understand display of a verity of subjects. Helps keep track of transactions and the entirety of what you store.

Cons: Not much can be said as a downside of using this software. It's easy to use, efficient, and professional. My only concern is that at first it may seem overwhelming, but after using it for a bit you really start to get the hang of managing everything.

Overall: Overall experience has been positive. It's great to use for all of your needs when it comes to your artwork. Tracking, transactions, storage, contacts, and references are all just a small bit of what you can professionally use and keep track of.

Vendor Response

by ArtVault Software on January 22, 2019

Thanks so much for the positive review Caleb! We are working on making tutorial videos for the website that will show how to use the program and minimize the initial learning curve.