Pros: It's fairly straightforward for really simple pages
Cons: Continuously reverts a paid version back to Trial Mode. Re-activating works sometimes but not always. Times out even when you set the delay to its max. getting it to scrape and download files is near impossible. As mentioned above, support is non-existent.
Overall: From the start, this software is full of bugs and support is virtually non-existent. if you praise it, they will respond. If you ask for ways around the bugs, you won't hear a word from them.
Recommendations to other buyers: Find something else!
This product is complete, simple to use and very helpful in data analysis and crawling