Capterra Logo
Helping businesses choose better software since 1999
Hive CPQ

Reviews of Hive CPQ

4.9 (10)
Write a Review!
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Hive CPQ Reviews

Showing all 10 reviews
Overall
4.9
Ease of Use
4.7
Customer Service
4.9

About Hive CPQ

Hive CPQ is a powerful and user-friendly Configure, Price Quote solution that simplifies the sales process for manufacturers of complex products. It makes it easy for sales reps, distributors, and end customers to configure products in 3D and generate error-free quotes in one click. Save time and create a unique customer experience with Hive CPQ. Easy to implement and maintain. Automate your sales process by connecting Hive CPQ to your ERP, CRM, or other systems. The platform provides a number of standard connectors so you can start saving time and avoiding errors right away. Boost your sales process with the industry’s most powerful and easy-to-use CPQ. Get started now. Learn more about Hive CPQ

Showing Most Helpful

Showing 10 of 10 reviews

Sort by:
Peter V. avatar
Peter V.
Teamleader Software Development
Building Materials, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 21, 2021

"Hive helps your company grow"

Pros: The fast way you can calculate prices with real time prizes. The hive team does its utmost to keep up with new technologies

Cons: For the time being, I have not found anything that could be improved. An added value would be 3D, but they are already working on that.

Gilles D.
Export Manager
Building Materials, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 27, 2021

"HiveCPQ changed our lives !"

Pros: HiveCPQ is a great tool, very easy to implement (with a good help from the HiveCPQ team), very easy to use, it saved us a lot of time, avoiding tons of papers and administrative work. Quotes are made directly by the dealers, which is more convenient for them, we even saw an increase of quotes by 30% ! Ordering process is very smooth, fast and clear... Available in several languages, which is also very good to sell your products worldwide. It really changed our lives, far less stress in the back office and more time dedicated to customer service !

Cons: nothing to say.... the team is always helpful, the live chat option is really great, for us as for our dealers.

Vendor Response

By Hive CPQ on May 28, 2021
Always a pleasure doing business with you, Gilles! Thank you for the kind words.
Wim V.
Product Manager
Building Materials, 1,001-5,000 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
May 28, 2021

"More than just a software tool"

Pros: To begin with, Hive's online CPQ platform does what it is expected to do: it provides an intuitive and simple but very powerful tool to optimize and boost our sales process. We use the tool for the configuration of radiators, which is complex and requires the necessary expertise. Now this can be done in a fraction of the time and is technically always correct. Also important are the implementation process and -time, plus the good communication and cooperation with the Hive people. The finitial integration was completed in just over two months, and we have been working with it for several months to everyone's satisfaction.

Cons: It is a process. Once you start with it, there are always things that can be improved. Things related to the software and/or to our own needs and customer demands. Everything can be discussed and solutions are presented in mutual consensus.

Sebastien R.
IT Manager
Building Materials, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 27, 2021

"CPQ and much more!"

Pros: With Hive, our distributors can Configure a complex product, personalize the Quote and send it to their customers in a few clicks / minutes. Hive is user friendly, super fast and 99.99% uptime. With the HIVE Team, we were able to integrate it to all our systems. Thanks to their highly responsive support!

Cons: The integration was not the easiest part, our applications were not HIVE ready, but HIVE Specialists are ready for everything.

Reasons for Choosing Hive CPQ: We choose HIVE for one main reason, it's more than a software solution, HIVE team is helping us every day, understanding our needs.
Reasons for Switching to Hive CPQ: Our products and business concept became too complex for our platform built on past years technologies.

Vendor Response

By Hive CPQ on May 28, 2021
Thank you for the kind words, Sebastien!
Jochen S.
Software specialist
Industrial Automation, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 27, 2021

"Review by Jochen Somers (Entrematic HPD)"

Overall: Hive CPQ is an easy to use product, they have a skilled and professional team and offer good support.

Pros: Hive CPQ is very easy to use for the end users. They are using the latest technologies, it's easy to integrate with other systems using their REST API's and it works well on different browsers and platforms. The product configurator offers a lot of flexibility.

Cons: Some settings are still missing (like the permission to allow or disallow the user to put an order in step 3/4) - but it's a new product and more functionality is still being added.

Reasons for Switching to Hive CPQ: We were using our own product configurator, it was outdated , not that user friendly anymore, and it became difficult to maintain and keep supporting it.

Vendor Response

By Hive CPQ on May 28, 2021
Thank you for the feedback, Jochen!
Geert R. avatar
Geert R.
Business Develpment manager APAC
Machinery, 10,001+ employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
June 14, 2021

"Een heel goede configurator - met een heel grebruiksvriendelijke interface"

Overall: Al mijn klanten zitten op grote afstand, en in andere tijdszones, dankzij Hive kunnen zij op ieder moment hun offertes aanmaken, en ook bestellingen plaatsen in ons systeem, dit heeft een heel positieve invloed op de "ease of doing business" met onze firma. Ik denk dat wij de eerste gebruiker waren van Hive met ons, merk Dynaco, en nu hebben onze andere 2 merken, Ditec en Nergeco ook deze module, dus hieruit blijkt dat zowel wij als onze klanten heel tevreden zijn met het systeem

Pros: Makkelijk te gebruiken, werkt op ieder platform, jen kan het heel erg goed uitbreiden naar nieuwe producten/productgroepen. Integratie met bestelsysteem

Cons: Soms zijn er wel problemen met updates, de data van de verschillende bronnen moeten heel goed op mekaar worden afgesteld

Diégo C.
Proces Manager
Furniture, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
August 3, 2021

"CPQ en platform om samen te werken met je dealers"

Pros: Het grootste pluspunt van HiveCPQ is de bereidwilligheid en professionaliteit van de "configurator wizards" a.k.a. het Hive team. De implementatie loopt vlot en het team komt zelf met veel voorstellen ivm UX waar we zelf nog niet aan gedacht hadden. Ook voor de integratie van deze software met onze overige productiesoftware lijkt geen probleem te zijn en het team stelt zich heel flexibel op tov de andere partijen waarmee moet geïntegreerd worden. Het platform zelf is zeer gebruiksvriendelijk, zowel voor interne medewerkers alsook externe dealers die er gebruik van maken.

Cons: Momenteel nog geen echte nadelen ondervonden.

Alternatives Considered: Elfsquad and eCon for Dynamics AX NAV & CRM
ignace F.
service manager
Industrial Automation, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
June 29, 2021

"gedaan met onze onderdeel boeken."

Overall: De flow van offerten, opvolging en daadwerkelijk bestellen is in het bedrijfproces opgenomen.

Pros: Naast het configureren van een poort kunnen we bij onze technische mensen de juiste onderdelen laten opzoeken en daadwerkelijk bestellen. Hiermee wint men tijd in de back-office en techniekers kennen het product en weten wat ze willen.

Cons: verbindingen op de werkvloer bij klanten zelf laten soms de wensen over

Reasons for Choosing Hive CPQ: opvolger van de Dynaco online
Ernesto B.
Sales Manager Latin America
Mechanical or Industrial Engineering, 5,001-10,000 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
June 17, 2021

"Hive Usefulness "

Overall: I use it every day for quotes and sales tracking.

Pros: It is a very useful tool for quoting and tracking sales.

Cons: Very versatile and intuitive. I use it every day for quoting and sales tracking. You can use it in your phone and modify and quote on the go.

Switched From: Quote Manager CPQ
Reasons for Switching to Hive CPQ: This is a better tool.
Paul V.
PM Industry 4.0
Building Materials, 1,001-5,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
May 28, 2021

"Window configurator for Installer"

Overall: Collaboration is going very well. Specific key project manager with good communication including monthly follow up meetings.

Pros: Easy to use. Almost no training needed to be able to start using it.

Cons: The challenge with Reynaers was to link 2 configurators. This is not a standard case for this. And the other party didn't have any experience in doing this.

Reasons for Choosing Hive CPQ: There was a fit to be able to link 2 configurators. But naturally extra specific developments had to be made.