---
title: "myClubhouse Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about myClubhouse Software - reviews, pricing plans, popular comparisons to other Event Booking products and more."
source_url: "https://www.capterra.com/p/175360/myClubhouse/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 myClubhouse Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

myClubhouse

## What is myClubhouse?

myClubhouse is an easy to use and highly flexible, all-in-one online event bookings, CMS website builder + club management system + app to let you run your club the way you want. Save time with online event management: registration forms, sign-ups, online payments, flexi-pricing, token payments, waiting lists, on-site check-ins etc. With us you'll get a premium experience, no adverts, no hidden fees and exceptional quality client-driven features. Support includes free site set-up & data import.

## What is myClubhouse used for?

[Membership Management](https://www.capterra.com/membership-management-software/)[Event Booking](https://www.capterra.com/event-booking-software/)[Club Management](https://www.capterra.com/club-management-software/)

Top alternative

Featured

Overall rating

Based on 72 user reviews

Reviews sentiment

Positive

96%

Neutral

3%

Negative

1%

Starting price

£1.6

Per User, Per Year

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for myClubhouse?[Manage this product listing](https://www.g2.com/products/myclubhouse/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### myClubhouse

4.6 (72)

VS.

[4.2 (656)](https://www.capterra.com/p/57588/StarChapter/reviews/)

Starting Price

£1.6

Per User, Per Year

Starting Price

$119

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (72)

Ease Of Use

3.7 (182)

Value For Money

4.7 (62)

Value For Money

4.0 (144)

Customer Service

4.8 (67)

Customer Service

4.3 (168)

## myClubhouse alternatives

[4.4 (614)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (805)](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/)

Starting price

$1450.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.6 (206)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/)

Starting price

$780.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (297)](https://www.capterra.com/p/124449/GrowthZone/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/175360/myClubhouse/alternatives/)

## FAQs about myClubhouse

Overview

### What problems does myClubhouse solve?

myClubhouse solves scattered club administration by centralizing member records, self-service registrations, renewals, subscription payments, event bookings, facility scheduling, and targeted GDPR-compliant communications. It reduces manual reconciliation, paper records, and duplicate cross-platform work while giving membership secretaries, treasurers, event organizers, coaches, and volunteer committees current membership and payment visibility.

Answer based on 58 reviews

Overview

### Which roles and teams benefit most from myClubhouse?

myClubhouse is most used by treasurers, membership secretaries, and club officers who manage subscriptions, member records, registrations, and committee communications. Chairs, presidents, and club captains use it to coordinate activities and oversee club administration, while webmasters and membership development staff maintain online information and support member recruitment.

Answer based on 72 reviews

Overview

### What company size and industries is myClubhouse built for?

myClubhouse is built primarily for small sports organizations, which account for 78% of reviewers, and supports clubs and associations managing memberships, events, teams, bookings, shops, and payments. It also serves midsize businesses (21%) and nonprofits, with Sports representing 61% of reviewers, followed by Non-Profit Organization Management (8%) and Leisure, Travel & Tourism (4%).

Answer based on 72 reviews

Features and Usability

### What are the key features of myClubhouse?

myClubhouse includes membership management with automated membership renewals, online registration, and a member database and directory for maintaining current member details. Its payment processing, electronic payments, and dues management support subscriptions, payment status tracking, and financial records. Event calendar tools support scheduling and managing club events.

Answer based on 26 reviews

Pricing

### How much does it cost and what fees or limitations are included?

myClubhouse offers the Not-for-profit plan from £1.60 per user annually, excluding VAT, for up to 2,000 members and unlimited admins. The Commercial plan costs 3.20 per user annually, also excluding VAT, with add-ons charged separately. A free trial is available. Reviewers describe pricing as reasonable, though subscription setup can be complex.

Answer based on 24 reviews

Integrations

### Which third-party tools and platforms does myClubhouse integrate with?

myClubhouse integrates with Stripe and PayPal for payment processing. These third-party payment platforms support membership fees, match fees, card payments, refunds, and multiple payment methods, giving administrators options for collecting and reconciling transactions through two widely used billing services.

Answer based on 13 reviews

Getting Started and Support

### How easy is it to onboard and train a team on myClubhouse?

myClubhouse offers live online training, webinars, videos, and documentation for team onboarding. Coaches and members can handle routine updates with limited technical skill, while administrators configuring pages, club sections, and extensive features often face a steeper initial learning curve. Reviewers note that video tuition and responsive support help teams work through setup challenges.

Answer based on 10 reviews

Getting Started and Support

### What customer support options does myClubhouse offer, and how do users rate the experience?

myClubhouse offers email/help desk, FAQ/forum, a knowledge base, and chat. Users generally report prompt, helpful support during onboarding, configuration, and issue resolution. However, some find setup complex and say documentation or help resources can fall short, requiring repeated support requests.

Answer based on 45 reviews

Event management

### How well does myClubhouse manage club events?

myClubhouse helps clubs create, promote, and administer events with online booking, payments, attendance records, pricing rules, capacity limits, and participant updates. Sports and membership clubs value the ability to manage training, matches, and social events in one place, although some administrators and members need initial guidance to navigate event setup and booking.

Answer based on 14 reviews

## Features

AI summary

Based on 1,360 Event Booking reviews

Capterra data shows that buyers of event booking software rank the following features as their top priorities:

-   **Online Registration** (**60%** of reviewers rated this feature as critical)
-   **Event Management** (**50%**)
-   **Event Scheduling** (**50%**)

myClubhouse supports all three of the features reviewers rate highest: **Online Registration**, **Event Management**, and **Event Scheduling**. Together, these capabilities help businesses handle sign-ups, coordinate event details, and plan schedules more efficiently, allowing teams to keep events organized from registration through execution.

Event Management

4.8 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Schedule and manage the logistics of activities and other gatherings

Event Scheduling

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Plan an event's time and location

Event Calendar

4.5 (15)

86.67% of 15 reviewers that rated this feature as important or highly important

A list of events with their respective dates

Payment Processing

4.8 (28)

85.71% of 28 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Member Database

4.7 (25)

80.00% of 25 reviewers that rated this feature as important or highly important

Add, store and access information pertaining to members

Membership Renewals

4.7 (25)

80.00% of 25 reviewers that rated this feature as important or highly important

Conveniently automatically renew memberships at the end of subscriptions

myClubhouse 135 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event
- Attendee Tracking: A list of registered participants
- Audio File Management: Supports audio files
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Badge Management: Create, manage, and print wearable badges
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Calendar/Reminder System: Notifications/alerts for upcoming events or tasks
- Chat/Messaging: Communicate using direct chat or messages within the system
- Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc.
- Class Registration: Online registration for classes
- Class Scheduling: Schedule in-person or online classes
- Client Database: Electronic storage of stakeholder contact information
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Content Library: Centralized repository to store content and assets
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Content Publishing Options: Facilitates online authoring and publishing of the content
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Accounts: Record customer information, purchase history, and other notes
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Customization: Create labels for products that contain required information such as colors, sizes, dates, etc.
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc.
- Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Dues Management: Track and collect membership dues
- Electronic Forms: Digital forms that are shared and accessed online
- Electronic Payments: Electronically collect payments for goods or services
- Email: Offers the ability to send unlimited emails directly from the server without incurring any additional cost.
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Email Templates: Pre-made examples and templates for emails
- Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications
- Event Calendar: A list of events with their respective dates
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Registration: Online registration for events
- Event Scheduling: Plan an event's time and location
- Event Ticketing: Manage tickets for specific events
- Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
- Filtering: Find & retrieve relevant data or documents
- For Music Schools: Software to be used by music institutions
- Forms Management: Store, manage and track all forms in a centralized location
- Full Text Search: Search for specific words or phrases within a document or database
- Group Management: Organize and edit a group of people's policy and members
- Group Registration: Register a group/batch of attendees
- Horse Database: A repository of information about horses in an organization's care
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Medical Records: Records of patients' medical history
- Member Accounts: Accounts held by members of an organization
- Member Communication: Contact members listed in the database through email, SMS, social, phone, etc.
- Member Database: Add, store and access information pertaining to members
- Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group
- Member Portal: Online gateway through which members can access/update personal information
- Member Types: Handle various types of membership based on groupings
- Membership Management: Database of members to track personal information of individuals and families
- Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions
- Membership Signup: Registration process to become members by providing relevant information and agreeing to terms
- Metadata Management: Collect and maintain structured information that describes data or content
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Mobile App: Access the system via a mobile application
- Moderation: Controls/tools to moderate the session
- Multi-Location: Manage and support multiple locations
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Payments: Accept and process online payment transactions
- Online Registration: Real-time registration over the web
- Parent/Student Portal: Online gateway through which parents and students can view material and communicate with teachers
- Payment Processing: Accept, record, and reconcile financial transactions
- Personalization: Adjust communications based on previous interactions or personal preferences
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Refund Management: Oversee the process of issuing refunds
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content
- SMS Messaging: Send messages via SMS
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Student Management: Database of students to track personal information of individuals and families
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Team Management: Organizing a group of people to accomplish a task
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Text Editing: Edit text as needed
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Version Control: Track revisions and updates made to files and navigate between different versions
- Video Support: Supports various video file formats
- Visitor Management: Allow organizations to streamline the check-in process for visitors.
- Visitor Registration: Make a list and register visitors
- Volunteer Management: Manage volunteer information and direct volunteer resources
- Wait List Management: Record, update and manage waiting lists
- Website Builder: Tools to build a website specifically for the community where residents can pay fees, create maintenance requests, and more.
- Website Integration: Seamlessly integrates with 3rd party websites
- Website Management: Built-in website builder or integration with third-party site
- WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

---

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We can help you find the software with the features you need.

Features

4.5 (72)

4.5

Based on 72 reviews

## Pricing

Value for money

4.7 (62)

Free Trial

[View pricing plan details](https://www.capterra.com/p/175360/myClubhouse/pricing/)

Not-for-profit

£1.60

Per User,Per Year

It includes:

-   Unlimited admins

Commercial

£3.20

Per User,Per Year

It includes:

-   Unlimited admins

Value for money

4.7 (62)

4.7

Based on 62 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.8 (67)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (67)

4.8

Based on 67 reviews

## User reviews

Overall rating

4.6

Based on 72 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(49)

4(20)

3(2)

2(0)

1(1)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

Membership Secretary

Used the software for: 1-3 years

### "Excellent membership platform for sports club with high level of customisation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 5, 2026

Very good Support team, help is usually available within just a few hours! Very open to feedback and new feature requests/improvements. Small bugs are fixed rapidly!

Pros

Excellent platform to manage membership and beyond of our sports club with 400+ members. Very high level of customisation available within the platform, we were able to tailer it specifically to our needs. Members have generally found the platform easy to use and liked the good overview of their payment status, renewal options and event bookings. We can easily manage a club with separate Adult & Junior sections, provide coaches the exact level of access they need and track any outstanding payments. For what our club needs, myClubhouse is the perfect solution at a reasonable price point.

Cons

Small learning curve at the beginning but lots of great resources available and very easy to maintain long-term once everything is configured and up and running!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Website Manager

Used the software for: 1-3 years

### "Excellent Product. Amazing Support."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 11, 2026

Moving our cycling club to MyClubHouse as been great. We've been able to provide a professional looking club website with an integrated event management system and now a mobile app. There's so much configuration available I don't think we sacrificed any flexibility and at the same time simplified our club IT processes. However, the best thing about MyClubHouse is the incredible support we receive from the team at Simmetrics. They often respond within minutes, quickly offering advice, alternative approaches and solutions to questions. They clearly know their product, and their customers, and are a big part of why MyClubHouse is great system for our club.

Pros

"Out of the box" professional looking website. Great event management. Fantastic support. Useful mobile app for our users. Continues to be developed with frequent new enhancements and features.

Cons

There is a lot of configurability, so some areas to require a little bit of thought when setting up.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

President

Used the software for: Less than 1 year

### "So glad we found MCH!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 9, 2026

MCH is excellent, affordable, well-supported and I’d highly recommend it for club & society admin. It has all the features we need and more. The transition from our previous platform was trouble-free. We feared we’d lose members but that did not happen.

Pros

The software is well thought-through and contains everything a membership organisation like ours with 300 members might need.

Cons

Like any new software, it takes time to get the hang of it, but \[sensitive content hidden\] gave us hours of support which was invaluable with our on-boarding.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Commercial manager

Used the software for: 1-3 years

### "Great membership system with fabulous support"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 19, 2025

We are a multi-sport club (1500 members) with complicated family and group membership requirements. We have a fairly complex sports membership 'mix and match' capability that operates over different seasonal periods each year. Using myClubhouse we have implemented all of these requirements accepting payment be Card, DD and cheque/cash. Moving from a home-grown system, we have been delighted by the logical, thoughtful support we have received from myClubhouse with very practical 'How to' Teams sessions, and written instruction documents to cover mass DD transfer from our existing supplier. We're now entering our second year of use, planning to extend the users to our sport section leaders to give them contact and event management capabilities they simply didn't have before. I suspect we will be using this service for many years to come.

Pros

The service is impeccable. Whilst we were moving from a home grown system, we were helped through a number of calls to get our data transferred, our DDs working, and general 'how to' help.

Cons

I have too admit that the breadth of functionality was a little intimidating at first. But once we got the hang of how the parameterisation worked, we were able to implement all the functionality we needed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Digital Officer

Used the software for: 1-3 years

### "Best system out there for our unique needs!"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 6, 2020

We have been delighted with it, and it has helped us save a huge amount of time and money administering the club. It is such a shame the pandemic has limited out activities this year, and as such we have not fully utilised the software to its full potential.

Pros

The software was easy to deploy as it is fully hosted, and the team were very helpful in doing the intial set and support. We love the features it has, perfect for our club, and most importantly the support has been exceptional. As we are a charitable organisation we were also given a great price.

Cons

It is quit hard to learn initially as there is not real full user guide. Some of the admin functions are hard to find and manage.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

President

Used the software for: 1-3 years

### "Appauling solutuion not fit for purpose"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

3.0

3.0

Likelihood to Recommend

1/10

June 15, 2021

Months of complaints from numerous people about not being able to use the service. Culminating in the resignation of the membership secretary due to the vast increase in workload this system caused him compared with the legacy system built. As President I had also reported extensive issues with the solution and finally I too have resigned as the solution does not appear fixable and makes it impossible to perform my tasks moving to myclubhouse has wasted an enormous amount of time by our IT people to create the solution and members complaining about erratic unreliability, and several board levels seviews. We now have a system that is substantially worse and much slower than the 1993 +updates solution it was supposed to replace. Moving to a new solution should have placed us in a position to be ready for the next 30 years, not back to worse than 30 years ago

Pros

website for public visitors ticket sales

Cons

Appalling response times Terrible navigation experience needing lots of screens and clicks - very time inefficient Total inability to track and control access rights to appropriate levels Extremely hard to find things via the search system cumbersome menu system oriented for small solutions with limited features no ability to let applications select the longevity of data retention (eg for a contact who has performed a boiler test - we must know their details for 100 years for insurance reasons, for a contact who has performed a customer facing role for 5 years, or for a share holder in perpetuity as require by law) designed for tablet and mobile phone making business operation on a desktop totally cumbersome presumes that contacts are electronic users willing to log on - we have a large number of retired people who won't use technology and the result is that membership management for them is problematic and very time consuming - such a preparing customised renewal letters on proper artwork for surface mailing no standard statutory reports of share holders no inbuilt ability for the system to assess the changing criteria for classes of membership and choose automatically the one most appropriate for the next renewal problems when the system's post code look up comes up with the wrong result

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Comms Officer

Used the software for: 1-3 years

### "Excellent platform for managing Membership and Events"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 8, 2023

Simply excellent, the support from the team has been fantastic and we are seeing new features being added on a regular basis. Where we have identified issues with the software the team have been very responsive in correcting these.

Pros

As an integrated Membership and Event Management solution MyClubHouse has made a bif impact on our club. We now have the ability to ensure only current members can book onto events, as well as managing ability levels and integrated payment processing. The ability to filter data and save it as a view is also very powerful.

Cons

The subscription area of the system is highly flexible but can also be quite complex. This maybe an area that could be simplified, especially for smaller clubs that don't have such complex membership models.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Club Captain

Used the software for: 3-5 years

### "Easy, time-saving, and comprehensive"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 7, 2023

It has transformed the management of all aspects of club life for the better - so much easier and efficient, which is invaluable to volunteer club administrators.

Pros

The membership and subscriptions management features are the most important, but the fact that we administrators, and club members, can manage all aspects of club life in one user-friendly site is invaluable.

Cons

Some of the explanations in the help boxes can be a bit wordy, but even this has improved recently.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Membership Secretary

Used the software for: 3-5 years

### "So many options to adapt and use"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 6, 2023

Overall, really positive experience with myClubhouse. Quick responses to queries, few running issues (if ever) and massive functionality. We have looked at other options but on testing some of them, none really stacked up.

Pros

The best thing about myClubhouse is that everything is in one place for our day to day club management with regards membership and training sessions. The is a lot of functionality and add on options that we probably are not making the most of what is actually available. Any issues are quickly dealt with and any queries too. \[sensitive content hidden\] are quick to reply and open to ideas/suggestions. I've even had Zoom meetings with \[sensitive content hidden\] to show me how to do various things and talk me through features. Keeping members signed in for up to 14 days has made the mobile version of the site easier to use too.Equally, there are regular feature updates and changes, usually for the better too.

Cons

As much as I love myClubhouse, it isn't always the most intuitive to use and I have learnt things through trial and error. I suspect this has more to do with the sheer amount of functionality available. I would love an app version for membership with regards them managing their own membership and ability to sign in to sessions and make payments - thats all an app version would need really (our members have mentioned this). I know the website works ok on mobiles, especially as screens get bigger but such is life!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Director

Used the software for: Less than 1 year

### "Has been truly transformational"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 6, 2023

Excellent onboarding, configuration and ongoing support. We trialled another system before myClubhouse and myClubhouse was in a different league entirely.

Pros

I was on the verge of resigning as Membership Secretary of Ely Runners as our old clerical process was so tedious and time consuming. This software has not only streamlined my processes and cut the time I spend on admin by about 80%, the rest of the club loves it too. Members can now see training sessions, who else is signed-up, and manage their own sign ups and withdrawals. Run leaders can take the register and have instant access to in case of emergency contact details. I no longer have to log into paypal and reconcile payments.

Cons

Nothing really. It's quite complicated to get your head around at the start, but there's lots of support and once we all got into the new habits we flew with it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/175360/myClubhouse/reviews/)

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