--- title: "myClubhouse Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is myClubhouse the right Event Booking solution for you? Explore 72 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/175360/myClubhouse/reviews/" page_type: "reviews" language: "en" --- myClubhouse 4.6 (72) [View alternatives](https://www.capterra.com/p/175360/myClubhouse/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 23rd, 2026 # Reviews of myClubhouse Ease of use 4.1 Customer Service 4.8 ## Pros and Cons in Reviews MU Matt U Website ManagerSports, 51 - 200 employeesUsed the software for: 1-2 years. “We've been able to provide a professional looking club website with an integrated event management system and now a mobile app.“ March 9, 2026 MA Mark A myclubhouse supportCivic & Social Organization, 51 - 200 employeesUsed the software for: More than 2 years. “Some management staff at Malden still find it difficult to get to what they see as something that should be simple, for example new members details waiting for approval does not have all the information need on one screen (we dont use automatic approval)“ February 10, 2023 MJ Michael J Commercial managerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “Moving from a home-grown system, we have been delighted by the logical, thoughtful support we have received from myClubhouse with very practical 'How to' Teams sessions, and written instruction documents to cover mass DD transfer from our existing supplier.“ November 18, 2025 IC Ian C TreasurerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “Replacing a legacy honegrown system that has grown up over the years was never going to be easy.“ February 3, 2023 MU Matt U Website ManagerSports, 51 - 200 employeesUsed the software for: 1-2 years. “However, the best thing about MyClubHouse is the incredible support we receive from the team at Simmetrics.“ March 9, 2026 CP Chris P Memebrship secretary Sports, 201 - 500 employeesUsed the software for: 1-2 years. “On the face of it, some of the setup can appear daunting.“ February 7, 2023 MU Matt U Website ManagerSports, 51 - 200 employeesUsed the software for: 1-2 years. “Continues to be developed with frequent new enhancements and features.“ March 9, 2026 NM Nick M Membership Secretary Sports, 2 - 10 employeesUsed the software for: More than 2 years. “Interface isn’t particularly user friendly for a lot of our users.“ February 9, 2023 ## Showing most helpful reviews Showing 1-25 of 72 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use David R. Digital Officer Fund-Raising Used the software for: 1-2 years ### "Best system out there for our unique needs!" November 5, 2020 5.0 We have been delighted with it, and it has helped us save a huge amount of time and money administering the club. It is such a shame the pandemic has limited out activities this year, and as such we have not fully utilised the software to its full potential. Pros The software was easy to deploy as it is fully hosted, and the team were very helpful in doing the intial set and support. We love the features it has, perfect for our club, and most importantly the support has been exceptional. As we are a charitable organisation we were also given a great price. Cons It is quit hard to learn initially as there is not real full user guide. Some of the admin functions are hard to find and manage. Alternatives considered [Pitchero](https://www.capterra.com/p/148390/Pitchero/)[Join It](https://www.capterra.com/p/148692/Join-It/) Reason for choosing myClubhouse Price, features, and design primarily Switched from [membermojo](https://www.capterra.com/p/137608/membermojo/) We specifically need the events functionality, and this software helped us move to a more digital future with other extras like the online shop etc. Review Source Response from Simmetrics November 6, 2020 Hi David, Thank you so much for taking the time to review myClubhouse, we are so glad you are pleased with it. We are now concentrating hard on improving ease of use and adding more user guides. Kind regards, Joanne FM Florian M. Membership Secretary Sports Used the software for: 1-2 years ### "Excellent membership platform for sports club with high level of customisation" August 4, 2026 5.0 Very good Support team, help is usually available within just a few hours! Very open to feedback and new feature requests/improvements. Small bugs are fixed rapidly! Pros Excellent platform to manage membership and beyond of our sports club with 400+ members. Very high level of customisation available within the platform, we were able to tailer it specifically to our needs. Members have generally found the platform easy to use and liked the good overview of their payment status, renewal options and event bookings. We can easily manage a club with separate Adult & Junior sections, provide coaches the exact level of access they need and track any outstanding payments. For what our club needs, myClubhouse is the perfect solution at a reasonable price point. Cons Small learning curve at the beginning but lots of great resources available and very easy to maintain long-term once everything is configured and up and running! Alternatives considered [Spond](https://www.capterra.com/p/181253/Spond/) Reason for choosing myClubhouse Level of customisation options, ease of use, scalable platform, integration with GoCardless which offers low payment fees Review Source MB Martin B. President Civic & Social Organization Used the software for: 1-2 years ### "Appauling solutuion not fit for purpose" June 12, 2021 1.0 Months of complaints from numerous people about not being able to use the service. Culminating in the resignation of the membership secretary due to the vast increase in workload this system caused him compared with the legacy system built. As President I had also reported extensive issues with the solution and finally I too have resigned as the solution does not appear fixable and makes it impossible to perform my tasks moving to myclubhouse has wasted an enormous amount of time by our IT people to create the solution and members complaining about erratic unreliability, and several board levels seviews. We now have a system that is substantially worse and much slower than the 1993 +updates solution it was supposed to replace. Moving to a new solution should have placed us in a position to be ready for the next 30 years, not back to worse than 30 years ago Pros website for public visitors ticket sales Cons Appalling response times Terrible navigation experience needing lots of screens and clicks - very time inefficient Total inability to track and control access rights to appropriate levels Extremely hard to find things via the search system cumbersome menu system oriented for small solutions with limited features no ability to let applications select the longevity of data retention (eg for a contact who has performed a boiler test - we must know their details for 100 years for insurance reasons, for a contact who has performed a customer facing role for 5 years, or for a share holder in perpetuity as require by law) designed for tablet and mobile phone making business operation on a desktop totally cumbersome presumes that contacts are electronic users willing to log on - we have a large number of retired people who won't use technology and the result is that membership management for them is problematic and very time consuming - such a preparing customised renewal letters on proper artwork for surface mailing no standard statutory reports of share holders no inbuilt ability for the system to assess the changing criteria for classes of membership and choose automatically the one most appropriate for the next renewal problems when the system's post code look up comes up with the wrong result Review Source Response from Simmetrics November 15, 2021 Martin, we understand you wrote the legacy system which your committee has replaced with myClubhouse. To date, you have never contacted us to raise any of these issues and the officials at your org. offer an entirely different viewpoint from yours. Most of the points you make are demonstrably untrue: e.g. data is retained indefinitely until explicitly removed; though responsive, it works very well on desktops; it has extensive reporting, a configurable renewal progression etc. You were probably not aware of these capabilities as you do not have the required level of access. Despite myClubhouse not being a bespoke system, we have added several features in response to your org's requests and they have been very happy with the level of service they have received. We are not entirely sure why you chose to write this review but we view it as entirely unfair and quite malicious. We will continue to work closely with your org. to best meet their requirements. MU Matt U. Website Manager Sports Used the software for: 1-2 years ### "Excellent Product. Amazing Support." March 9, 2026 5.0 Moving our cycling club to MyClubHouse as been great. We've been able to provide a professional looking club website with an integrated event management system and now a mobile app. There's so much configuration available I don't think we sacrificed any flexibility and at the same time simplified our club IT processes. However, the best thing about MyClubHouse is the incredible support we receive from the team at Simmetrics. They often respond within minutes, quickly offering advice, alternative approaches and solutions to questions. They clearly know their product, and their customers, and are a big part of why MyClubHouse is great system for our club. Pros "Out of the box" professional looking website. Great event management. Fantastic support. Useful mobile app for our users. Continues to be developed with frequent new enhancements and features. Cons There is a lot of configurability, so some areas to require a little bit of thought when setting up. Alternatives considered [Coacha](https://www.capterra.com/p/166349/Coacha/)[Meetup Pro](https://www.capterra.com/p/238689/Meetup-Pro/) Reason for choosing myClubhouse Suitability to the club purposes. Configurability. Payment integrations. Mobile App. Review Source Response from Simmetrics March 11, 2026 Dear Matt, Thanks for your detailed review of myClubhouse. It is a pleasure to serve you and your cycling club. Kind regards, Joanne JS Jonathan S. President Higher Education Used the software for: 6-12 months ### "So glad we found MCH!" March 2, 2026 5.0 MCH is excellent, affordable, well-supported and I’d highly recommend it for club & society admin. It has all the features we need and more. The transition from our previous platform was trouble-free. We feared we’d lose members but that did not happen. Pros The software is well thought-through and contains everything a membership organisation like ours with 300 members might need. Cons Like any new software, it takes time to get the hang of it, but \[sensitive content hidden\] gave us hours of support which was invaluable with our on-boarding. Switched from [WebConnect](https://www.capterra.com/p/265863/WebConnect/) No longer fit for purpose. Hard to use, especially when inducting new users. Many idiosyncrasies. Lacking in features. Review Source Response from Simmetrics March 9, 2026 Dear Jonathan, Thank you for your review, we are delighted you are so happy with our system and support. Kind regards, Joanne AG Andy G. Comms Officer Non-Profit Organization Management Used the software for: 1-2 years ### "Excellent platform for managing Membership and Events" February 7, 2023 5.0 Simply excellent, the support from the team has been fantastic and we are seeing new features being added on a regular basis. Where we have identified issues with the software the team have been very responsive in correcting these. Pros As an integrated Membership and Event Management solution MyClubHouse has made a bif impact on our club. We now have the ability to ensure only current members can book onto events, as well as managing ability levels and integrated payment processing. The ability to filter data and save it as a view is also very powerful. Cons The subscription area of the system is highly flexible but can also be quite complex. This maybe an area that could be simplified, especially for smaller clubs that don't have such complex membership models. Reason for choosing myClubhouse Cost is competitive. The modular approach allows you to extend the system in the future, such as the shop, booking system for resources etc. Switched from [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) Integration of Membership management and Event Management. Review Source Response from Simmetrics February 8, 2023 Dear Andy, Thank you very much for reviewing myClubhouse for your canoe club. We are glad you like it and will take on board your comments regarding simplifying subscriptions. All the best. Kind regards, Joanne RG Richard G. Club Captain Sports Used the software for: 2+ years ### "Easy, time-saving, and comprehensive" February 6, 2023 5.0 It has transformed the management of all aspects of club life for the better - so much easier and efficient, which is invaluable to volunteer club administrators. Pros The membership and subscriptions management features are the most important, but the fact that we administrators, and club members, can manage all aspects of club life in one user-friendly site is invaluable. Cons Some of the explanations in the help boxes can be a bit wordy, but even this has improved recently. Alternatives considered [ClubSpark](https://www.capterra.com/p/184024/ClubSpark/) Reason for choosing myClubhouse MyCLubhouse has many more and better features, is easier to use, and works out cheaper in the end once member payment processing fees are taken into account. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) MyClubhouse is so much more efficient and powerful. Review Source Response from Simmetrics February 7, 2023 Dear Richard, Thank you for reviewing myClubhouse for your tennis club. I am delighted the system is working out so well for you. If you ever have any suggestions for improvements, please let us know. Kind regards, Joanne RH Rachael H. Membership Secretary Sports Used the software for: 2+ years ### "So many options to adapt and use" February 5, 2023 5.0 Overall, really positive experience with myClubhouse. Quick responses to queries, few running issues (if ever) and massive functionality. We have looked at other options but on testing some of them, none really stacked up. Pros The best thing about myClubhouse is that everything is in one place for our day to day club management with regards membership and training sessions. The is a lot of functionality and add on options that we probably are not making the most of what is actually available. Any issues are quickly dealt with and any queries too. \[sensitive content hidden\] are quick to reply and open to ideas/suggestions. I've even had Zoom meetings with \[sensitive content hidden\] to show me how to do various things and talk me through features. Keeping members signed in for up to 14 days has made the mobile version of the site easier to use too.Equally, there are regular feature updates and changes, usually for the better too. Cons As much as I love myClubhouse, it isn't always the most intuitive to use and I have learnt things through trial and error. I suspect this has more to do with the sheer amount of functionality available. I would love an app version for membership with regards them managing their own membership and ability to sign in to sessions and make payments - thats all an app version would need really (our members have mentioned this). I know the website works ok on mobiles, especially as screens get bigger but such is life! Alternatives considered [ClubSpark](https://www.capterra.com/p/184024/ClubSpark/) Reason for choosing myClubhouse Ease of general use and day to day use as well as functionality. Review Source Response from Simmetrics February 6, 2023 Hi Rachael, Thank you so much for taking the time to review myClubhouse for your triathlon club. We are delighted that you love it. We definitely take on board your comments regarding how intuitive it is and also hear your request for an app. We hope to bring this in soon. Kind regards, Joanne CB Caroline B. Director Marketing and Advertising Used the software for: 6-12 months ### "Has been truly transformational" February 3, 2023 5.0 Excellent onboarding, configuration and ongoing support. We trialled another system before myClubhouse and myClubhouse was in a different league entirely. Pros I was on the verge of resigning as Membership Secretary of Ely Runners as our old clerical process was so tedious and time consuming. This software has not only streamlined my processes and cut the time I spend on admin by about 80%, the rest of the club loves it too. Members can now see training sessions, who else is signed-up, and manage their own sign ups and withdrawals. Run leaders can take the register and have instant access to in case of emergency contact details. I no longer have to log into paypal and reconcile payments. Cons Nothing really. It's quite complicated to get your head around at the start, but there's lots of support and once we all got into the new habits we flew with it. Alternatives considered [Coacha](https://www.capterra.com/p/166349/Coacha/) Reason for choosing myClubhouse Coacha couldn't synch with the way we run our memberships with grace periodsConnectmyclub didn't manage new member registration well Review Source Response from Simmetrics February 6, 2023 Dear Caroline, Thank you so much for taking the time to write this detailed review. All the team here are delighted you are so happy with the system. Kind regards, Joanne GP Gavin P. Treasurer Sports Used the software for: 6-12 months ### "myClubhouse - our first year" February 16, 2023 5.0 We have been very impressed with myClubhouse, right from initial contact, product demo, first time set up from our exisiting database, then the huge range of features and fantastic customer support from \[sensitive content hidden\] and the team. We have reduced or eliminated most of the most onerous admin tasks, removed errors through previous cross-platform use and made it much easier for both our members and administrators to interact with the club. It might seem expensive at first, but is worth every penny - as treasurer I wouldn't want to do the job without it again. Pros myClubhouse has brought together our membership list, joinging & renewals, events booking, finances and website. For the first time we have one place to administer everything. Hours and hours of admin have been saved across the committee, freeing us up to spend our time developing for our membership.The features are extensive and customisable, allowing us to make everything fit our structures. Cons The only downside is the website has so many features it can be a bit of a steep learning curve to get started and learn how to implement what you want. The customer support is fantastic to help you though. Reason for choosing myClubhouse Range of features not found anywhere else Switched from [Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/) Previous products were getting obsolete & did not offer the features we wanted Review Source Response from Simmetrics February 20, 2023 Dear Gavin, Wow - what an terrific review - thank you! Great news that myClubhouse has had such a positive impact on your canoe club in its first year of use. We are aware that the number of features can be daunting in places, and are always grateful for any suggestions on how this can be managed (we have a few ideas up our sleeves). In the meantime, if you ever need help with anything, you know where we are. Kind regards, Joanne PH Philip H. IT Manager Recreational Facilities and Services Used the software for: 2+ years ### "myClubhouse at Yealm Yacht Club" December 1, 2021 5.0 We have massively improved the Club's Member and Subscription administration with this software. We now have an elegant, attractive system where the members update their own details, we have an up-to-date view of their subscription status and can communicate with either the entire membership or very flexible subsets easily and effectively. The support has been outstanding, with rapid answers to our questions from the UK developers, several new features added within the base product and very professional support for the original implementation and data migration from our previous in-house system. Pros The system is flexible, comprehensive and very well thought through. The platform performance is excellent, with good response times and (to my knowledge) no downtime in our three years of use. Presentation is excellent, with a fully responsive design across all reasonable device / screen sizes. Cons The system is very, very flexible and configurable - although this is a benefit there's quite a learning curve to get the system into a state where it's easy to use for the (sometimes computer-phobic) membership. Reason for choosing myClubhouse The best fit for our requirements, together with a responsive and professional vendor. Happily this responsiveness has continued from pre-sales through to live use for the past three years. Review Source Response from Simmetrics December 6, 2021 Dear Philip, Many thanks for your positive review. It is always a pleasure to work with you and your yacht club and so we are delighted you are so happy. Kind regards, Joanne NH Neil H. Membership Secretary Sports Used the software for: 2+ years ### "MyClubhouse has saved hours and hours and pounds" February 9, 2023 5.0 Pros It is a highly integrated platform which offers many features that make the back-end administration of a sports club very easy indeed. From managing team selection to creating bookable resources to collecting match fees - all sewn together very nicely Cons Nothing to actually dislike - perhaps there is such a feature-rich environment that you can feel a little overwhelmed at times by all it can do. Review Source Response from Simmetrics February 10, 2023 Thank you Neil, it is a pleasure to work with you and your cricket club! Kind regards, Joanne KH Kevin H. Club Web Administrator Sports Used the software for: Less than 6 months ### "A potentially powerful membership tool but some of our members are baffled by it" February 10, 2019 4.0 We selected MyClubhouse on the basis of a personal recommendation from an officer of another club, who have used the product successfully for several years. The support team were very helpful with migrating membership data and have been very responsive to any problems I've logged. We've only been using the system for a couple of months now, and at the moment are still wondering whether or not the benefits of the system were worth the cost we've paid - mainly because of the number of members still opting to apply for membership renewals manually rather than via the system. After the effort we've already put in to get the system up and running we will persevere, but we may need to give serious consideration whether or not to renew for a second year. I recognise that in a month or two, once most members have renewed, I may be feeling a lot more positive about MyClubhouse. Pros Allowing our members to manage their own registrations, then use MyClubhouse for us to mail individual or bulk emails to them in a way which complies with GDPR requirements. We also like the fact that different officers of the club, such as a membership secretary and a treasurer, can both access the system to handle both the logistical and the financial aspects of taking on a new member or renewing a membership. It also allows all our member emails to be logged in one place, accessible to all committee members with the appropriate level of Admin authority. Cons The layout is very standardised, with each MyClubhouse home page for different organisations looking similar, with photos occupying a large part of the screen on some displays. It means that it is harder to put simple shortcuts on a convenient part of the home page. Although about two thirds of our existing and new membership applications have come through the site, about a third seem to have struggled with it and have reverted to sending us hard copy membership forms through the post. It's our first year, and it's still too early to tell whether this is just teething problems, or will settle down. As our membership cards are emailed to most members as a PDF it would have been very helpful to have this functionality automated within MyClubhouse, but at the moment I have to edit the card in Word, do a Save as PDF, with MyClubhouse only being used as the vehicle for sending the PDF via email. Review Source Response from Simmetrics February 11, 2019 Hi Kevin, Thank you for taking the time to review myClubhouse. I am obviously quite concerned to hear that some of your members have found the site confusing and would love to discuss this with you in more detail. We are always looking for ways to improve the system and make it easier to use. Regarding the front page, there are several customisation options available which I can demo to you whenever you have time, and there will be many more options coming in future releases. I would also like to discuss your membership card requirements as we may be able to improve things there as well. Thanks again for the review and I will follow up with you directly regarding the issues above. Kind regards, Matthew AF Anthony F. Treasurer Sports Used the software for: 2+ years ### "Tennis Club Review" May 3, 2022 5.0 Pros It makes the administration of the club so much easier because there are routines in place for all the main tasks that need to be carried out. Cons The product has been improved over the time we have been using it. At the moment there is nothing significant that we dislike about it. Review Source Response from Simmetrics May 9, 2022 Dear Tony, Thank you for taking the time to review myClubhouse. We are delighted your tennis club is so happy with the system and the improvements over the years. Kind regards, Joanne DM David M. VICE-PRESIDENT Sports Used the software for: 2+ years ### "MYC helped us increase cash flow & reduce admin" February 10, 2023 5.0 It used to take us weeks of often stressful admin time (& money) to run our annual membership round but with MYC we have achieved record revenue income in a much shorter timeframe. Their customer help desk is first class. Pros It offers great flexibility that feels as if the software was designed specifically for my Club. Suggestions for additional functionality are gladly received by the developers. Cons Nothing really to add here. For a cricket club like ours all the core functionality is present and new versions and improved productivity tools and approaches are released frequently. Integration with our other processes was fairly seamless. Review Source Response from Simmetrics February 13, 2023 Dear David, Thank you very much for taking the time to review myClubhouse for your cricket club. It is great to hear that it has helped you achieve record income! We are very proud of our reputation in customer support, it really is important to us. Kind regards, Joanne DJ David J. Treasurer Airlines/Aviation Used the software for: 1-2 years ### "Reconciliation Heaven" September 3, 2020 5.0 Very easy to use. Reports have very flexible filtering and column inclusion capability and can be exported to excel. The membership coordinator reported the set-up of the membership offerings was straightforward. My main satisfaction is "is just works" - I don't have to waste my volunteer time to figure out a solution for a problem. Its a good fit for our sporting club. We evaluated 6 possible vendors. We selected Myclubhouse and have operated it for 14 months. We have tweaked our setup several times as we got familiar with the product and our requirements changed. Pros Maintaining a member register is very important to us. Our previous web site had no way to tie together the member registration details on the web site with the annual payment in the bank and accounting software. The subscription process with the payment allows us to tie registration and payment together. Reconciliation of current members to bank account via the account software was straight forward. The subscription and payment history is also very usual. The software has allowed us to focus on some of the members that fly "under the radar" and not pay the annual subscription. Cons One thing that would be useful would be a capability to run a membership report as of a certain date. The would make running reports retrospectively, for auditors for example, very easy. Review Source Response from Simmetrics September 25, 2020 Dear David, Many thanks for taking the time to review myClubhouse. It is great to hear from our first Australian client! I am so pleased that you can now keep track of all your members and I'm sure we can help you with your membership report - the data is all there so anything is possible! Please raise a ticket and we'll got onto it. Kind regards, Joanne CS Chris S. Community Youth Co-Ordinator Non-Profit Organization Management Used the software for: 2+ years ### "The Rock" February 10, 2023 5.0 Its been fantastic the support specifically from \[sensitive content hidden\] has been top-class. It's changed our organisation massively and brought us into the digital age. Pros The ease of use, and the management of both events and members that it has. Cons Some of the back end setting up can be confusing, but the support is great and i understand this gives it lots of adaptability for some many different clubs. Review Source Response from Simmetrics February 14, 2023 Dear Chris, Thank you for your review of myClubhouse for your youth club, we really appreciate you taking the time to do this. We will be working on simplifying the set-up for future new clients but it is reassuring to hear that our support is so good. Kind regards, Joanne jS julian S. Chair Sports Used the software for: 2+ years ### "User Experience" August 24, 2020 5.0 The team have been very helpful and implemented some ideas such that i have recommended it to others. Pros It offered a professional looking approach to addressing an issue (memberships) we had uncovered and helped address another (communicatiopn. Cons the Lexicon was a challenge at the beginning , which resulted in setting things up like we already did thingfs rather than how we needed to. Reason for choosing myClubhouse it appeared to professional, it offered more than just Membership management, member emailing and event registration, we have now merged our website with my clubhouse to reduce administration. Review Source Response from Simmetrics August 25, 2020 Dear Julian, Many thanks for taking the time to review myClubhouse. We are delighted you have now moved all your content to myClubhouse and are using your own domain to point to the site. We look forward to helping your athletic club reach new heights! Kind regards, Joanne and Matthew NS Neil S. Chair Automotive Used the software for: 1-2 years ### "NSX Club " February 3, 2023 5.0 Excellent Pros Managing subscription renewals, payments and events are much easier than our previous solution Cons Ease of bespoke reporting , I am not an IT expert Reason for choosing myClubhouse Best introduction and explanation plus help with transfer of data Review Source Response from Simmetrics February 6, 2023 Dear Neil, Thank you very much for your review. We are so glad that you are so pleased with myClubhouse. We will work to improve the bespoke reporting process. Kind regards, Joanne RC Richard C. Web support Sports Used the software for: 1-2 years ### "Triathlon club management" February 16, 2023 5.0 Overall I think it has been a great success. It has made us look a lot more 'professional'. We're able to keep the website up to date much more easily without asking too much technical skill of the coaches. Support has been very timely. Pros Our management of club training events has been transformed. We can manage and record attendance on the spot, and we no longer deal with cash at any event. We are also much slicker in how we manage the membership including subscriptions etc. Cons Just a personal thing, but I find a few of the pages a bit too fussy. There are features we don't really use , but there's no way to fully 'turn them off'. Review Source Response from Simmetrics February 20, 2023 Dear Richard, Thank you for taking the time to write this review. We always love to hear of the positive impact our system has had on clients. We totally accept there are places where the system can be fussy, please raise a support issue to let us know which parts you find could be more streamlined and we will do our best to implement. We are glad you have found our support to be timely, our repuation for great customer support is highly important to us. Kind regards, Joanne MP Mark P. Chair Sports Used the software for: 6-12 months ### "Review of club management software" August 17, 2020 5.0 We were after a cost effective portal to enable self-service provisioning for a cycling club of around 400 members. This did present unique questions and issues which the developers were really helpful in resolving. It has been a great move forward for us as a cycling club and we look forward to deploying existing features like the shop in the next year. Pros Events management and emailing membership Cons Not having access to the back end database is an issue as we have to ask for support, which is always provided, but would be nice to be able to sort out our own issues Review Source Response from Simmetrics August 25, 2020 Dear Mark, Many thanks for your review, we are glad you are finding myClubhouse so useful and looking forward to helping you implement the shop feature soon! We are always developing the system so will keep working on developing the tools to help you resolve issues yourselves. Kind regards, Joanne and Matthew NT Nicole T. Treasurer Sports Used the software for: 2+ years ### "Great value and comprehensive product" September 24, 2020 5.0 Really pleased with the site and our overall experience. Pros I liked how easy it is to set up and deploy and the brilliant levels of personalised support. Cons Some of the screens are a little clunky but they do The job. Review Source Response from Simmetrics November 6, 2020 Hi Nicole, Thank you for taking the time to review myClubhouse. We are delighted you are so pleased with it. We always take on board your feeback and use it to improve our product. Any specific suggestions can be raised via the Service Desk. We look forward to hearing from you soon. Kind regards, Joanne AF Annabel F. club secretary Sports Used the software for: 2+ years ### "Club review" February 5, 2019 4.0 A really important asset to a sports club, making it easier for club members to organise events, as well as sharing and communicating with the members. Pros Easy to use and the support has been great, willing to change or edit as well as train us. Cons Our site is developing so any aspects that we are not happy with we look to improve. Review Source Response from Simmetrics February 9, 2019 Dear Annabel, Thank you very much for your review. We are so pleased that myClubhouse has had such a positive impact on SCTC and look forward to working with you for many years to come! Kind regards, Joanne TM Terry M. Chairman Sports Used the software for: 6-12 months ### "Review of My Clubhouse " August 24, 2020 5.0 Excellent. Pros ease of use and how neatly it fitted with the functions required of a Golf Society. Cons Getting used to the features of the software, but with excellent support quickly found our feet. Reason for choosing myClubhouse UK based company speaking in simple terms and met our full expectations. Review Source Response from Simmetrics August 28, 2020 Dear Terry, Thank you very much for your excellent review. It is a pleasure to work with you. Kind regards, Joanne and Matthew MJ Michael J. Commercial manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Great membership system with fabulous support" November 18, 2025 5.0 We are a multi-sport club (1500 members) with complicated family and group membership requirements. We have a fairly complex sports membership 'mix and match' capability that operates over different seasonal periods each year. Using myClubhouse we have implemented all of these requirements accepting payment be Card, DD and cheque/cash. Moving from a home-grown system, we have been delighted by the logical, thoughtful support we have received from myClubhouse with very practical 'How to' Teams sessions, and written instruction documents to cover mass DD transfer from our existing supplier. We're now entering our second year of use, planning to extend the users to our sport section leaders to give them contact and event management capabilities they simply didn't have before. I suspect we will be using this service for many years to come. Pros The service is impeccable. Whilst we were moving from a home grown system, we were helped through a number of calls to get our data transferred, our DDs working, and general 'how to' help. Cons I have too admit that the breadth of functionality was a little intimidating at first. But once we got the hang of how the parameterisation worked, we were able to implement all the functionality we needed. Review Source Response from Simmetrics November 19, 2025 Hi Michael, Thank you for your great review! Joanne Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.