# Multiorders Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Multiorders the right Inventory Control solution for you? Explore 41 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/175368/Multiorders/reviews

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Multiorders

4.7 (41)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Multiorders

Ease of use

4.8

Customer Service

4.8

## Pros and Cons in Reviews

Kristin M

CEOArts and Crafts, 11 - 50 employeesUsed the software for: Less than 6 months.

“Even though this is inventory and shipping software, I was able to adapt it to work perfectly for also our Customer Support, Print, Design, and Post-Print Teams.“

July 1, 2021

AS

Ann S

MemberRetail, 2 - 10 employeesUsed the software for: I used a free trial.

“Takes a while to fully understand the integration between selling sites and why an item may not update properly.“

March 19, 2024

MR

Michael R

Owner Design, 2 - 10 employeesUsed the software for: 6-12 months.

“Also, tech support via chat is very responsive and a huge help.“

December 14, 2020

MR

Michael R

Owner Design, 2 - 10 employeesUsed the software for: 6-12 months.

“So far for the price, tech support, and usage it's indispensable.“

December 14, 2020

## Showing most helpful reviews

Showing 1-25 of 41 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Paul D.  
Managing Director  
Retail  
Used the software for: Less than 6 months

### "Excellent Service"

March 20, 2020

5.0

We have found the Multiorders team (special mention to \[SENSITIVE CONTENT HIDDEN\]) have been very much focused on us as a customer. They have tried to be extremely flexible to meet our needs. They have been courteous, professional and friendly and they are a great team to communicate with. I would highly recommend working with the Multiorders team.

Pros

The software allows you to easily manage your stock and fulfil orders across multiple channel integrations meaning that your business can quickly expand onto new marketplaces.

Cons

The listing functionality needs some work but we know that Multiorders have some amazing plans around this that will be launched in the summer anyway :)

Alternatives considered

[Selro](https://www.capterra.com/p/170206/Multi-channel-Inventory-and-Order-Management/)[StoreFeeder](https://www.capterra.com/p/161193/StoreFeeder/)[Linnworks](https://www.capterra.com/p/116088/Linnworks/)

Review Source

Response from Multiorders

July 13, 2020

Thank you for your positive feedback! Our support team is more than happy to read such reviews!

VR

Verified Reviewer  
Director  
Retail  
Used the software for: 6-12 months

### "Works fantastic, Great Customer Service, Few Visual Glitches But Active Developers"

February 28, 2023

5.0

Overall I only use Multiorders for syncing Inventory Quantities and Prices between sales channels which works perfectly and once set up I can just leave it to work which it does fantastically, so features like their label creation and shipping I don't have any experience with. In conclusion it does well at what it can do for an affordable price compared to competitors charging 3 figures, however at the end of the day it is a shame to be paying for features that aren't being used, although once their Royal Mail Click & Drop integration gets out of Beta I'm sure to be able to use it for the fullest extent.

Pros

We use MultiOrders to manage inventory quantities between Shopify, Etsy, Amazon, and eBay as well as pricing. The most beneficial feature is the bundling, which lets me bundle multiple SKUs with one SKU to share between them e.g. one Chain that can be attached to many SKUs allowing customers to purchase their product with the Chain, and thus that Chain's quantity instantly syncs across every other SKU offering the same Chain option.Updating pricing and quantities has never been easier practically updating on the sales channels instantly, and I have never had any problems with overselling.The customer support is fantastic, they respond quickly and always understand what you're asking.It gives me confidence that the people working on it evidently are going for perfectionism which is great to rely on.

Cons

The platform has its glitches but only visually, however they just recently upgraded their interface so it's understandable to have a few issues on launch. Products deleted from sales channels do not get deleted from Multiorders which can lead to 'ghosts' in their interface but these do not affect anything.The integration with Etsy is a doozy however this isn't Multiorders fault since the way Etsy handles variations is completely different to how every other sales channel does but Etsy refused to budge.My biggest issues would be that you can only schedule full reimports of a sales channel once a day, which was frustrating on setup but once done it just works.

Switched from

[Sellbrite](https://www.capterra.com/p/149384/Sellbrite/)

Sellbrite kept causing sold-out stock to sell out which was very frustrating. The ability to bundle items on Multiorders is a literal god-send.

Review Source

VR

Verified Reviewer  
Owner  
Arts and Crafts  
Used the software for: Less than 6 months

### "Some killer features, but some inexplicable gaps"

March 2, 2023

3.0

The ability to manage lots of products across multiple stores is golden, but the lack of mature order/shipping management features compared to some best in class industry solutions will really let Multiorders down in the long run.

Pros

Kitting & bundling, multichannel syncing, cost.

Cons

Order management, Royal Mail integration, Parcel2Go integration, erratic support (sometimes good, sometimes inexperienced and poor)

Alternatives considered

[Base](https://www.capterra.com/p/245981/Base/)[Veeqo](https://www.capterra.com/p/150907/Veeqo/)[Linnworks](https://www.capterra.com/p/116088/Linnworks/)

Reason for choosing Multiorders

Veeqo is even more simplistic than Multiorders. Linnworks is expensive, and their sales people were ultra aggressive at upselling from the base plan (which I had to ask about 5 times to get them to admit there was a chaper option) that I didn't continue. Baselinker is promising but is so ebay-centric that Etsy/Shopify/Amazon/other channels feel like afterthoughts.

Switched from

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)

Shipstation didn't support kitting and bundling, but tbh we now run both in parrallell. Multiorders for inventory, shipstation for labelling and order management, btu this is now buggy as well, so probably going back to just Shipstation.

Review Source

JA

Jodi A.  
COO  
Consumer Goods  
Used the software for: 1-2 years

### "Cannot run our business with out it. "

March 9, 2023

5.0

After trying several other dashboards and shipping platforms, Multiorders was the only one that had everything we were looking for. It is even better than I hoped for. Highly recommend

Pros

The best part of Mulitorders is the shipping management. Even though it has so many other features, we mainly only use it for that. We used to lose money weekly from the wrong items being shipped or issues with orders but thanks to the ability to add notes, tag orders, and pictures, it rarely happens. It also saves shipping profiles so we are not wasting time typing in weight and dimensions. The customer service team goes above and beyond any time we have had an issue

Cons

My only wish is that there were separate packages for shipping instead of including inventory.

Alternatives considered

[Sellbrite](https://www.capterra.com/p/149384/Sellbrite/)

Reason for choosing Multiorders

it had all the features and the customer service when I reached out with questions

Switched from

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/)

The previous company did not allow me to see personalization for Amazon Handmade, allow multiple integrations for the same sales channel, and show the item being shipped

Review Source

kM

ken M.  
dirtector  
Consumer Services  
Used the software for: 2+ years

### "best multichannel software "

February 23, 2024

5.0

very easy to use and good backup if just starting

Pros

I have been a multi-order customer for a long time after trying others , i would both recommend multi-orders for both price and service the service is excellent

Reason for choosing Multiorders

cost I have been a multi-order customer for a long time after trying others, i would recommend multi-orders for both price and service the service is excellent

Switched from

[Linnworks](https://www.capterra.com/p/116088/Linnworks/)

cost I have been a multi-order customer for a long time after trying others, i would recommend multi-orders for both price and service the service is excellent

Review Source

IP

Ignas P.  
Operations Manager  
Retail  
Used the software for: 1-2 years

### "Perfect software for our needs"

March 3, 2020

4.0

What is best about Multiorders - is customer service and support. Very quick response, and guys go the extra mile to sort your issues out and even add functionality that you request. Software is improving in a very fast pace.

Pros

It just does what we need it to do. We have 100-150 daily orders and we need products to be scanned out for each individual order and it does the job just right. Having a scanner connected to the PC, makes creating orders and scanning process smooth and easy.

Cons

Reporting is a bit poor, more various statistical reports would be a very useful function. So we mainly do our statics by downloading the orders/products and analysing them from a CSV file. But we used to do that before we got on Multiorders, so it's not a problem for us.

Alternatives considered

[Khaos Control Cloud](https://www.capterra.com/p/154091/Khaos-Control-Cloud/)[Veeqo](https://www.capterra.com/p/150907/Veeqo/)[Zoho Inventory](https://www.capterra.com/p/146241/Zoho-Inventory/)

Reason for choosing Multiorders

It just offered the functionality that we needed at a much better price.

Switched from

[Wasp Inventory](https://www.capterra.com/p/232310/InventoryCloud/)

WASP wasn't doing what we needed it to do, scanning was very lengthy and difficult process.

Review Source

Response from Multiorders

July 14, 2020

Thank you for your positive feedback! We are glad that you enjoy using Multiorders. We are constantly working to offer our customers the best possible experience. This includes new functionality and improving existing features. Thank you for your insights, if you will have any further concerns please do not hesitate to contact us.

SE

Shannon E.  
E-Commerce Specialist  
Consumer Goods  
Used the software for: Less than 6 months

### "Great product, support team & tech team are highly attentive and continue to invest in their product"

September 16, 2020

5.0

Very positive. I use tons of cloud apps in my day to day work. This is one of the best teams I have worked with. It's just what we needed.

Pros

The integration with Shopify was so simple. We finished it in about 45 minutes. The main reason I like Multiorders is that it works for shipping and inventory and bundling of products. The software does not require a lot of babysitting; it runs well on its own. Anytime I have had an issue, a question, or a recommendation to improve the product, the support team has listened to me and addressed it right away. We are located in the U.S., and they updated their product to work with some U.S.-specific options like FedEx SmartPost. They are really wanting to make the software product to be the best out there.

Cons

Some of the views could use some additional Sort options, but I know the tech teams are working on this. Keep in mind that when you implement this for inventory control, then Multiorders needs to be the source for the inventory count. You'll see this message many times during the implementation process, and make sure you understand that part and consider it in any other inventory integrations you may have to ERP's, etc.

Switched from

[Zentail](https://www.capterra.com/p/126064/Zentail-Commerce/)

We only used Zentail for bundling products from the consumer item into its component SKU's. Multiorders does this for us at a fraction of the cost. We didn't need all of the publishing from Zentail anymore, so it did not make sense to keep paying for it.

Review Source

Response from Multiorders

September 17, 2020

Thank You for your kind words and continous feedback

PB

Paul B.  
Manager  
Retail  
Used the software for: Less than 6 months

### "Potential "

March 22, 2024

3.0

Pros

Nice UI, some great ideas and features and very affordable

Cons

I used Multiorders for around 6 months. It's nice software and I was very happy to be using it daily for my business. The problem is I think this company was lacking resources and expertise. The first issue occurred early on when they told me they needed to make an update to their code but it would break all my bundles. I had spent hours creating those and I was not best pleased to be told I'd have to do it all again. After that I did use it for a good while, it's really nice to use and yes there were a few glitches but we worked around them and support wasn't bad. It was not uncommon for the system to go down sometimes which was a concern. But the deal breaker for me was when I discovered that my inventory sync with Bigcommerce had stopped working properly and I started to get orders for stock I didn't have. This was a disaster for my business and reputation and I had to pull the plug on multiorders, it just wasn't reliable and up to the task. This was a few years ago so I hope they have improved and solved these issues, I liked the company and staff and I really didn't want to stop using it. In the end, I moved to Veeqo which was a lot more expensive and I think that's part of the problem with the management of Multiorders, they lacked the staff, expertise and ability to offer a reliable solution perhaps because they were under-resourced. I hope they've got on top of things, it had great potential.

Review Source

DM

Dominik M.  
CEO  
Warehousing  
Used the software for: 2+ years

### "Nice Tool "

February 17, 2024

5.0

Pros

All in All Multi Orders is an fantastic tool

Cons

There are small details that needs to be fixed and Optimized. like The Billing system and some missing Carriers to unlash the 100% Potential of this Software fore EU Costumers.

Alternatives considered

[billbee](https://www.capterra.com/p/187321/billbee/)

Review Source

VR

Verified Reviewer  
CEO  
Arts and Crafts  
Used the software for: Less than 6 months

### "The best support you'll ever get"

July 1, 2021

5.0

Can't imagine how I've managed my business before Multiorders.

Pros

Where to start from? I know that I am supposed to write a review for the software, however, let me first tell you about the team. Because even the greatest software is nothing without the people behind it. A highly dedicated team of professionalists that knows the answer to every question and have the patience to explain, show, teach you, lead you through every step. Anything you need to be further developed for your business needs - it is already on their list or they put it there and make it happen in a while. Nothing gives me more confidence that I have made the right choice than these people's perfectionism and desire to help. The software itself is like a mirrored image to the people behind it. Easy to set up, super friendly interface. I have over 10 people in different departments working with the software and it took them 2-3 days to completely understand the features and start using the app. Multiorders save you time, eliminates human errors, automate processes and cut the useless communication between the staff members. Even though this is inventory and shipping software, I was able to adapt it to work perfectly for also our Customer Support, Print, Design, and Post-Print Teams. As a manufacturer, I needed something to track down the in-house production steps prior to shipping and we are perfectly doing it with Multiorders now.

Cons

That the price is bound to the Inventory ;)

Review Source

ZS

Zion S.  
e-commerce operation manager  
Internet  
Used the software for: 6-12 months

### "Must have - for multi channel ecommerce managment"

January 4, 2022

5.0

Great customer service. very helping and great service

Pros

The best feature is keeping the multi selling channels inventory update

Cons

in the beginning they had some bugs with Amazon FBM updates but the support was very helpful and did much to solve it

Review Source

VP

Vikram P.  
IT  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Very happy with Multiorders support and services. "

December 8, 2021

5.0

Since we have moved to Multiorders we have had no problems with inventory management

Pros

Easy to set up and integrate with multiple e-commerce platforms

Cons

Mobile Application is not available at the time writing this review but i was told that its under development

Review Source

LF

Liz F.  
Managing Director  
Publishing  
Used the software for: 6-12 months

### "Fantastic customer service, well thought out system"

March 9, 2020

5.0

Pros

Clever integration between Etsy and Woocommerce. Quick, friendly, and helpful service from customer service team by chat, email, and phone.

Cons

For us would be useful to also add Izettle and the ability to process email orders etc to keep stock levels relevant.

Review Source

Response from Multiorders

July 14, 2020

Thank you for your positive feedback! Every day we work to improve our software and offer our customers more features and integrations. Please do not hesitate to contact our support team, if you have any questions.

KB

Kristina B.  
Owner  
Photography  
Used the software for: Less than 6 months

### "Multiorders helped my ecommerce business"

April 16, 2020

5.0

Pros

custommer support, interface, price What i liked the most was the customer support

Cons

do not have accounting, but they said xero and quick books will be available until summer

Reason for choosing Multiorders

the price was way better

Review Source

Response from Multiorders

July 13, 2020

Thank you for your positive feedback! We are constantly working to offer our customers the best possible experience. This includes new integrations and features. Multiple accounting integrations are planned and will be available in the future, but were postponed to give us time to optimise and improve our core functionality. Please do not hesitate to contact our support team, if you have any questions.

TJ

Tracy J.  
Owner  
Retail  
Used the software for: 2+ years

### "Fits our business perfectly!"

February 3, 2023

5.0

I LOVE Multiorders and would recommend it to anyone looking for a multi-channel e-commerce solution.

Pros

We use Multiorders to control inventory quantities and pricing between all of our sales channels (eBay, Amazon, Etsy, Shopify). For reference, we process 1000+ orders per week and have tens of thousands of SKU's.Our experience has been extremely positive. The program simply works better than others we've tried. The customer service has always been legitimately world class.

Cons

I wish sales data was provided line-item, as of now you need to actually click into each product/variation to see sales data. When ordering hundreds of items at a time, it would be extremely helpful to have line-item data right in your face as I move down the list of low-stock-alerts.As the program adds features and improves, the price has gone up fairly and accordingly. Since we only use the inventory management and pricing features I worry that the price will keep rising to a level that exceeds the value we receive for the limited features we actually use. This concern could be alleviated by adding an inventory management only tier. This is a future concern only, as of this writing Multiorders is an outstanding value for the money.

Review Source

CG

Claudia G.  
COO  
Cosmetics  
Used the software for: 2+ years

### "Great app for inventory management in a multi-channel environment"

March 9, 2023

5.0

It's been a good and overall reliable experience.

Pros

I am a small business which handles approx 100 SKUs and has less than 100 orders per month. However, inventory management is mega important for us since we sell through different channels, and keeping track of 100 SKUs manually is not possible to maintain without error.It is true that this app is designed for bigger business price-wise, however, I really think the investment is worth it if it can be kept.

Cons

The orders you create manually cannot be edited. If you make a mistake, though, you can copy that order, create a new one with that information, correct the data you need to correct, and delete the previous one.

Review Source

rY

roy Y.  
owner  
Retail  
Used the software for: 2+ years

### "Best inventory app"

May 7, 2023

5.0

Pretty good for small to medium businesses with online or offline retail management

Pros

Easy of use and control inventory with near real-time data

Cons

A bit slower than other apps to response online

Review Source

AS

Anna S.  
Managing Director  
Wholesale  
Used the software for: 6-12 months

### "Great product with great support"

June 23, 2021

5.0

Absolutely brilliant product and great support when I can't find exactly what I'm looking for

Pros

The most important feature for us is the product merge/bundling functions. This has enabled us to control our complicated inventory across many market places. Integration and setup was easy.

Cons

Would be nice to have the option to completely customise documents

Reason for choosing Multiorders

Price and features. We are a small business that cannot afford expensive subscriptions but at the same time we have some complicated products for inventory management etc that requires good management features

Review Source

JP

Jessica P.  
owner  
Retail  
Used the software for: 6-12 months

### "Great if you need to sync Wix and Etsy"

February 9, 2023

5.0

Great

Pros

Very hard to find a place that would sync the inventory of Etsy and Wix and I finally found one! The other two I was going to try before this were quite expensive compared to multiorders, and seemingly hard to navigate. And they have super excellent customer service, when there is a question or something, they are great to work with and responsive and helpful.

Cons

The thing that I liked least was not really their fault, Etsy I guess was not working with them to help integrate when some of the new "programming" behind the scenes etsy changed came about. Mulitiorders worked with me to help with the change, but it took awhile, but then again, like I said, not Multiorders fault and very hard to find integrations with wix and etsy, the two places I use the most.

Review Source

CC

Christina C.  
Director  
Retail  
Used the software for: 2+ years

### "Best Inventory Software"

May 10, 2023

5.0

Pros

It is very to use, and has a lot of features that are useful. The team also actively hears what the customers are saying and would implement changes.

Cons

I would like it to integrate with Royalmail Click and Drop, but I know this isn't something up to Multiorders.

Review Source

JM

James M.  
Managing Director  
Arts and Crafts  
Used the software for: 6-12 months

### "Minimal, responsive and clean!"

July 6, 2022

5.0

Seamless and the staff are always very friendly and happy to help/

Pros

How gorgeous it looks, how well it functions and how simple it is to use.

Cons

Waiting for shipping integrations to go live but that's the case for any solution.

Reason for choosing Multiorders

Because it has a very easy-to-understand and familiar format.

Switched from

[Zenstores](https://www.capterra.com/p/157746/Zenstores-Insights/)

So we could control stock.

Review Source

DM

Dionne M.  
MD  
Wholesale  
Used the software for: 2+ years

### "Value for money"

April 14, 2023

5.0

Been using Multiorders for since 2018 and never really had an issue

Pros

Good value for money compared with other similar products

Cons

Support can be slow at times and Live chat often not available

Review Source

DV

Darius V.  
Property manager  
Commercial Real Estate  
Used the software for: Less than 6 months

### "exciting product! Highly recommended for eCommerce sellers"

January 21, 2020

5.0

Started using them about 4 months ago, when I first registered I found a system bug that was not fixed, they where very apologetic and extended my trial until it was resolved, that was a very great sign for me from the beginning. Whenever i needed their help I was able to reach them without a problem. At the moment i run 4 stores on Multiorders and overall i’m very pleased, they have saved a lot of time for me, all my stock syncs between those stores and orders go into a single dashboard, whenever I ship through them my tracking number automatically gets updated into the store (THIS I LOVE!). So from my experience they are still pretty fresh and I do run into one or another silly problem, but this didn't affect my business too much so I don’t worry about this. They seem very dedicated and I believe that growing into the product sooner, then later, is to my advantage.

Pros

That I can manage almost everything related to my ecommerce on their software. They have a very easy to use GUI and I was pleased when I ran into a problem, they have been very responsive in helping me out. \[SENSITIVE CONTENT HIDDEN\] from their customer support was a great guy, taught me some tricks in relation to the way I was running my operations. Their allowed stock function was very useful, as I also run a brick and mortar shop and I must have at least one product on a shelf. Also very pleased that they are also working on the shipping label side, does need a little more work, but overall very useful and time efficient to have this in a single software.

Cons

e’ll this might be selfish, however I want to see more from them, they are promising to have XERO or Quickbooks integrations soon, which would be very useful for me, also barcode scanning function is really necessary for me, but this was also promised to come in time. So apart from the obvious that they don’t yet cover everything that I personally need. Not that many cons.

Reason for choosing Multiorders

Price

Review Source

Response from Multiorders

July 14, 2020

Thank you for your positive feedback! It is really flattering to read reviews like this. Although we want to achieve more, that is why we are constantly working for new integrations. Multiple accounting integrations are planned and will be available in the future.

JR

Jonathon R.  
Owner  
Sporting Goods  
Used the software for: Less than 6 months

### "All-in-one solution for your e-commerce business"

February 19, 2020

5.0

Overall I am happy that I started using this software because, in the end, it saves me a lot of time and money. Also, they are quite new in this field, so new integrations are still showing up. A big bonus for responsive customer service! In the beginning, I contacted the support team, which works really well and answered all my questions. They also directed me to their Youtube channel where they have a lot of short tutorials.

Pros

The best thing for me is that I don’t have to pay for multiple different solutions. For instance - one for shipping, another one for inventory, and one more for order documentation. Instead of that, now I am paying a relatively small amount of money for the solution that has it all - shipping, inventory and order management. Of course, I checked some other software that offers similar functionality but the fact is that they cost way more money, so I was very happy when I found out about Multiorders.

Cons

Well, it took me a while to understand how all that functionality works. At first sight it looks a little bit overwhelming.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Multiorders

Mainly because it was the cheaper option.

Review Source

Response from Multiorders

July 14, 2020

Thank you for your positive feedback! We always recommend our customers to watch live Demonstration before starting to use Multiorders. Also, we have our Youtube channel where you can find video tutorials on how to use it. To make the set up easier we have Integration Guides on our website and guides about our features, which you can find at support.multiorders.com. If you ever have any questions please contact our customer support.

AK

Artem K.  
Owner  
Wholesale  
Used the software for: 1-2 years

### "Great app. Sometimes there are problems with synchronizing orders between trading platforms. The sup"

April 6, 2023

4.0

This is a great application that allows you to save a lot of time. Easy to use. Good support service

Pros

Synchronization of goods and orders between trading platforms

Cons

Sometimes synchronization stops working, orders remain undelivered, the delivery time of the order increases. which affects the rating of my store.

Review Source

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