5 / 5 1 review

Who Uses This Software?

USA and UK

Average Ratings

1 Review
  • 5 / 5
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
  • Pricing Details
    Free plan for up to 5Mn rows of data.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Business Hours

Vendor Details

  • Richpanel
  • Founded 2016
  • United States

About Richpanel

All-in-one help desk software with real time integration with Ecommerce. Track everything from website visits to orders. Manage customer conversations across channels - email, chat and social in one simple, easy to use dashboard. Unlike other expensive softwares, Richpanel is affordable and is free for up to 10K monthly tracked customers and 3 agent seats.

Richpanel Features

Vendor has not completed this information.

  • A/B Testing
  • Abandoned Cart Saver
  • Account Based Marketing
  • Behavioral Targeting
  • Campaign Segmentation
  • Content Analytics
  • Contextual Targeting
  • Customer Profiles
  • Experience Management
  • Recommendation Engine
  • Website Personalization

Richpanel Reviews Recently Reviewed!

Love the way the tool organizes our customer profiles! Beautiful!

Jun 06, 2018
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not

Pros: We have been working with the team for over a year now. Richpanel is a new product. The setup takes a couple of minutes. We use Magento and Woocommerce on our two websites, goldmine CRM and payment gateway. We connected all data sources in half a day. I love the way it was able to link customer across these platforms together. We have a small team of customer support executives. The call and email volume can get out of hands at times. We are now able to automate common scenarios and bring down our response times.

Cons: Nothing so far. Although I'd love to see a mobile app. I have already asked the team and said they will include it in their roadmap.