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CRAFTS was primarily made for Canadian programs with 50 or more children. Streamline Operations: Simplify CWELCC management, staff coordination, child information, parent communication, and financial administration. Efficiency at Your Fingertips: Enjoy features like integrated online registration, detailed attendance tracking, easy billing, EFT payments and subsidy management. Enhanced Communication: Connect staff, parents, and children effortlessly through a user-friendly platform. Empower Parents: Provide a dedicated portal for parents to monitor their child's progress and manage their accounts. Support Educators: Tools for documenting observations and daily logs to enhance focus on children's needs. Centralized Administration: Gain a comprehensive view of all tasks from registration to financial management. Join Leading Childcare Providers in Transforming Your Program with CRAFTS. Improve Efficiency, Communication, and Excellence in Your Canadian Childcare Programs Today!
Provider
Infostructure Technology
Located In
Canada
Foundation
2002
Open API
No
Deployment
Cloud, SaaS, Web-Based
Training
Documentation, Webinars, Videos, Live Online
Support
Phone Support, Chat, Email/Help Desk
CRAFTS best helps Canadian Childcare Programs that: · Have multiple locations · Want to simplify Record Management · Manage subsidies easier · Want simplified fee payment · Offers Online Registration
Content Source: CRAFTS
Green rating bars show the winning product based on the average rating and number of reviews.
CRAFTS Reviews
Pros
Overall, we are very pleased with Crafts, and although we have only been using it for a short period of time, we really like it's design and flexibility.
The offsite access to information has assisted in management decision making. The support to staff and management for our many questions, training and requests has been outstanding.
It helps us execute transactions with students' parents seamlessly. The customer service and support have been instrumental in helping us understand and take full advantage of the benefits of CRAFTS.
The ability to interface with Bambora to accept EFT payments has been a big help which will certainly cut down on the need for collections.
Cons
Although CRAFTS does have an email option, there is no current option to have a sort of inbox (or see past sent emails).
Transitioning online was a challenge and needed some adaptation but the team was there to guide through which made it way less intimidating.
Haven't found anything that I don't like about Crafts yet.
The staff login in has been difficult to implement at this time.
"Initial use and overall impression of Crafts and their client support"
Overall: Overall, we are very pleased with Crafts, and although we have only been using it for a short period of time, we really like it's design and flexibility.
Pros: The process for billing, tracking and processing payments, and the underlying encryption and security of the information in our portfolio . Additionally, the process in managing our families and enrolments is intuitive and robust. There are still many new things I am discovering daily, but overall I am very happy with the software. It is stressful when switching over to new management software, but the support we received from [sensitive content hidden] and his team during our set up phase (we actually just starting using Crafts March 1st 2024 after initial training and rollout) was above and beyond my expectations. They are very responsive to any queries, and their support training videos are great reference resources during the initial start up phase. I would recommend their product without reservation!
Cons: None so far, meets our needs, has flexibility, and great support
"A Game Changer!"
Pros: CRAFTS stands out for its user-friendly interface, comprehensive features, efficiency, and emphasis on communication and data security. It’s a robust system that significantly enhances the management and operation of our organization.
Cons: For new users, there might be a learning curve to understand and navigate through the various features of CRAFTS. More intuitive onboarding and user guides could help alleviate this. User experience can vary based on individual needs and expectations.
"CRAFTS is Just what we were Looking for "
Pros: We were looking for a way to move our daycare reporting and attendance and communication with parents online as well as making billing a simpler process and CRAFTS is just what we were looking for.
Cons: Some of the features have taken some time to get used to and doing so much online takes some adjustments
"Great software!"
Overall: Overall I really like CRAFTS, and how easy it is to use. As an Admin, I need to be familiar will all current aspects of our software package, and CRAFTS is great to answer all questions, and apply tweaks when possible. Our facility has never used a software for childcare management, so we of course had a lot of questions, however CRAFTS was able to develop something for us that suits a lot of our needs.
Pros: Looked at a few different platforms, but CRAFTS made the most sense for our needs and specifications! The customer service team is very responsive, knowledgeable and helpful. The team was able to fulfill a lot of our specific requests and tweaks, and they are very quick to respond to questions.
Cons: Although CRAFTS does have an email option, there is no current option to have a sort of inbox (or see past sent emails). You send off an email, and that's it; parents and staff must respond to YOUR work email, so it takes the communication off crafts and onto another platform. We are still working out our messaging/communication functions and seeing what works best for our team!
"CRFTS is great. "
Pros: User-Friendly Interface: One of CRAFTS's many standout features is its intuitive user interface. Navigating the platform is easy.
Cons: I like using CRAFT; I like everything about CRAFTS, but I don't know if there is anything I like least about CRAFTS.
