Junction6
by Adventium Technology
Who Uses This Software?
Junction6 is the first reservations and booking management system built specifically for the tourism industry by the tourism industry.
Average Ratings
4 Reviews-
Overall
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Ease of Use
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Customer Service
Product Details
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Starting PriceNot provided by vendor
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Free DemoYes
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DeploymentCloud, SaaS, Web
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TrainingDocumentation
Live Online
In Person
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SupportOnline
Business Hours
Vendor Details
- Adventium Technology
- www.junction6travel.com
- Founded 2005
- Australia
About Junction6
Junction6 is the first reservations and booking management system built specifically for the tourism industry. Junction6 does everything that operators need and provides client-specific functionality which results in detailed application packages customised for industry verticals. The innovative cloud-based system was built to streamline operations, reduce costs and grow tour, activity and transportation sales.
Junction6 Features
- Activities Booking
- Booking Notes
- CRM
- Customer Support
- Group Reservations
- Promotions Management
- Rate Management
- Room Booking Management
- Third Party Booking
Junction6 in the tourism activity sector
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Incredible for time-saving, with increased efficiency for all staff procedures
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Pros: - Drivers can now group departure groups based on travel partners, dietary requirements, nationalities and gender ratio.
- The J6 API facilitates real-time reservations for travel agents, meaning less requirement for availability monitoring
- Capacity updates alleviate human error and tour over-booking
Cons: - Quite a lot of features, it is difficult to narrow down to which are most suited to our business but the BDM's were helpful
Overall: Our migration to Junction6 reservations has not only been efficient, but surprisingly economical. The streamlined staffing procedures have really allowed us to maintain wages.
Great features for managing large tour groups with ease
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Pros: The process for confirming bookings and managing capacity is now super easy , Simple capacity management and little to no chance of over booking , Completely customized manifests , appropriated to our business
Cons: Email template manager is slightly complicated but was explained well by a BDM
Overall: All of the hard unnecessary work has been taken out of departure scheduling , it is all centralized now , accessible on different levels to different members of staff and very easy to manage
Increase in productivity immediately!!
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Pros: Having used various systems over the past few years the ease of operation was great. So easy to train new staff and get them up to speed quickly
Cons: Wish I found it years ago... Has great functionality some of the others brands could use
Overall: Support is easy to access and always happy to assist. Very professional product
Pros: It's extremely accessible from any device and relatively fast to display the information that I need at a glance. It's API's help us save time on the phone by allowing agents to see availability, book and have the product confirmed. Adjusting products and availability is relatively painless. The design team are quick to implement changes and keep us updated regularly on new features.
Cons: It can be a bit slow at times to respond to input when trying to adjust availability or add notes to a departure.
Overall: Overall, very good. We've used J6 for many years and the continued development of the system has been impressive.