--- title: "OperatorHub Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about OperatorHub Software - reviews, pricing plans, popular comparisons to other Reservations products and more." source_url: "https://www.capterra.com/p/175383/OperatorHub/" page_type: "product" language: "en" --- # OperatorHub Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) OperatorHub ## What is OperatorHub? OperatorHub is an innovative reservations and operations management system to streamline all aspects of complex tour and activity reservations, operations, sales and marketing. OperatorHub will enable you to grow your business, automate operations, improve customer service and give you better visibility and control. ## What is OperatorHub used for? [Reservations](https://www.capterra.com/reservations-software/)[Tour Operator](https://www.capterra.com/tour-operator-software/) Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## OperatorHub Overview Updated August 2026 AI summary OperatorHub offers a cloud-based solution for businesses of all sizes seeking to manage reservations and tour operations efficiently. It supports booking management, availability tracking, CRM, and payment processing, while also providing tools for group reservations, dynamic pricing, and multi-location coordination. Additional features include real-time updates, customizable templates, API access, and third-party integrations, enabling flexible deployment and operations. ## OperatorHub alternatives Highest Rated [4.8 (46)](https://www.capterra.com/p/205144/TripWorks/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (470)](https://www.capterra.com/p/178518/Bokun/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (237)](https://www.capterra.com/p/122690/Rezdy/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (1,132)](https://www.capterra.com/p/135106/FareHarbor/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/175383/OperatorHub/alternatives/) ## FAQs about OperatorHub Overview ### What company size and specific industries is OperatorHub built for? OperatorHub is designed for tourism businesses of all sizes, especially operators that manage reservations and bookings in the travel and tourism sector. It targets companies working in tourism-related services, making it a fit for organizations that need a booking management system built specifically for that industry. Features and Usability ### What are the key features of OperatorHub? OperatorHub offers reservations management, online booking, availability management, and calendar management for scheduling and booking operations. It also includes CRM, customer database, access controls/permissions, reporting/analytics, billing and invoicing, payment processing, channel management, and third-party integrations for handling sales, records, and distribution. Integrations ### Which third-party tools and platforms does OperatorHub integrate with? OperatorHub integrates with 3 third-party tools: Google Analytics 360 for analytics, Rezdy for booking management, and Xero for accounting. These catalog integrations connect OperatorHub to reporting, reservations, and finance workflows. Getting Started and Support ### What training and onboarding options does OperatorHub offer? OperatorHub provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars can cover shared topics for teams, documentation offers written reference material, and videos provide self-paced learning resources. Getting Started and Support ### What customer support options does OperatorHub offer? OperatorHub provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback about support is available here, so support quality, response times, and common issues are not described. ## Features AI summary Based on 5,388 Reservations reviews Capterra data shows that buyers of reservations software rank the following features as their top priorities: - **Online Booking** (**65%** of reviewers rated this feature as critical) - **Booking Management** (**60%**) - **Calendar Management** (**56%**) OperatorHub supports all three features that reviewers rate as most important: **Online Booking**, **Booking Management**, and **Calendar Management**. Together, these capabilities help businesses accept reservations more easily, keep bookings organized, and maintain accurate scheduling, allowing teams to reduce manual work and deliver a smoother customer experience. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activities Booking Allows businesses to offer customers reservations for a variety of activities. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Availability Management Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients OperatorHub 61 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Central Reservation System: Update and maintain information on inventory and rates to manage guest reservations in real time - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Client Management: Manage contact details and communication with clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Email Templates: Pre-made examples and templates for emails - Event Scheduling: Plan an event's time and location - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Group Reservations: The ability to reserve times in groups. - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Itinerary Creation: Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project - Mobile Access: Access software remotely via mobile devices - Multi-Currency: Manage and handle various international currencies - Multi-Day Booking: Bookings that last more than one day - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Package Creation: Sell multiple products or services together, as a set - Payment Processing: Accept, record, and reconcile financial transactions - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Quotes/Estimates: Generate quotes or estimates for customers - Rate Management: Track/optimize rates in relation to usage - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Supplier Management: Manage all supplier data and operations - Third Party Booking: Allows bookings to be made through a third party service - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Waiver Management: Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.6 (7) 4.6 Based on 7 reviews ## Pricing Value for money 4.6 (7) Value for money 4.6 (7) 4.6 Based on 7 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Rezdy](https://www.capterra.com/p/122690/Rezdy/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (6) 4.8 Based on 6 reviews ## User reviews Overall rating 4.9 Based on 7 reviews Filter by rating 5(6) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CO Conor O. Finance and Reservations Manager Leisure, Travel & Tourism ### "The system that can do it all! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 26, 2020 Excellent - they system can do it all! Pros Lots of features/functions Ability to sell products as an operator (i.e. own product) or as an agent (i.e. 3rd party products) Route Management capabilities Flexible reporting and good invoicing functions Supplier reconciliations made easy! Excellent support Cons Speed - The more products you load, the slower the system (similar to other systems) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 26, 2020 Thanks for the feedback Conor, we really appreciate it. It's great to hear that the system has so many features that help run your business. We are constantly working on improvements such as speed and new features. This feedback really helps. JB Jerlyn B. Accountant Entertainment ### "It needs to improve for some features that will make it more friendly-user" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 May 20, 2020 There are some inconsistencies on the setup which has to improve. Probably a glitch or bug that affects the whole performance. Pros Though I have no detailed training on this software and just used it for quite some time, I managed to understand how the software works in terms of navigation. It's very flexible and complex especially in creating products. Cons However, having a lot of features makes it difficult sometimes. Especially when analyzing a transaction for past months. The setup of quite complicated and could not easily understand especially if you don't have any idea about the software. Reasons for choosing OperatorHub It's a Group Management decision. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TL Tim L. General Manager Leisure, Travel & Tourism ### "Great for our business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 26, 2019 Overall OperatorHub has significantly improved our reservations and operational management. Pros OperatorHub is very user friendly and has made training staff significantly quicker and easier. The cloud base for mobile access and the ability to share with operators has increased transparency and reduced friction. There are also some great features for communicating with customers. Cons The financial reporting can be slow for large data sets Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JK James K. General Manager Leisure, Travel & Tourism ### "Fleet management is so much easier now" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2019 Our overall distribution to agencies and resellers has noticeably increased with the WebsiteTravel connection, which comes with the software. Other than that, staff have noted that check-ins are generally smoother and there are less complaints nad errors. Pros I can oversee routes, manage drivers vehicles, bus routes, customers and even follow up's without even being on the job. My drivers log in to the system and upsell customers from on Fraser Island. Capitalising on pax has seen an all-time high in our operations and our customer's service has improved greatly due to the centralisation of all customer details and availability. Cons Occasionally glitches. Have had a few instances of losing data entries in the past though I believe there was a recent development to amend this. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IC Ian C. CEO Aviation & Aerospace ### "Junction6 in the tourism activity sector" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 20, 2019 Overall, very good. We've used J6 for many years and the continued development of the system has been impressive. Pros It's extremely accessible from any device and relatively fast to display the information that I need at a glance. It's API's help us save time on the phone by allowing agents to see availability, book and have the product confirmed. Adjusting products and availability is relatively painless. The design team are quick to implement changes and keep us updated regularly on new features. Cons It can be a bit slow at times to respond to input when trying to adjust availability or add notes to a departure. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RS Rachael S. GM Hospitality ### "Incredible for time-saving, with increased efficiency for all staff procedures" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2019 Our migration to Junction6 reservations has not only been efficient, but surprisingly economical. The streamlined staffing procedures have really allowed us to maintain wages. Pros \- Drivers can now group departure groups based on travel partners, dietary requirements, nationalities and gender ratio. - The J6 API facilitates real-time reservations for travel agents, meaning less requirement for availability monitoring - Capacity updates alleviate human error and tour over-booking Cons \- Quite a lot of features, it is difficult to narrow down to which are most suited to our business but the BDM’s were helpful Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MO Merv O. Operations Manager Automotive ### "Great features for managing large tour groups with ease" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2019 All of the hard unnecessary work has been taken out of departure scheduling , it is all centralized now , accessible on different levels to different members of staff and very easy to manage Pros The process for confirming bookings and managing capacity is now super easy , Simple capacity management and little to no chance of over booking , Completely customized manifests , appropriated to our business Cons Email template manager is slightly complicated but was explained well by a BDM Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 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