--- title: "TicketSocket Enterprise Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TicketSocket Enterprise Software - reviews, pricing plans, popular comparisons to other Ticketing products and more." source_url: "https://www.capterra.com/p/175385/TicketSocket-Enterprise/" page_type: "product" language: "en" --- # TicketSocket Enterprise Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TicketSocket Enterprise ## What is TicketSocket Enterprise? TicketSocket offers the only true white label enterprise ticketing and registration framework built to allow event organizers and venues the ability to control all aspects of their brand, money, data and of course functionality. With full web-based box office and mobile-first checkout flows, TicketSocket makes it easy to have the best of both worlds as if you built your own platform, with none of the upfront costs, or internet connection required to scan tickets. ## What is TicketSocket Enterprise used for? [Ticketing](https://www.capterra.com/ticketing-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1.5 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TicketSocket Enterprise?[Manage this product listing](https://www.g2.com/products/ticketsocket-enterprise/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TicketSocket Enterprise 5.0 (3) VS. [4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting Price $1.5 Flat Rate Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 4.8 (5,821) Value For Money 5.0 (3) Value For Money 4.9 (3,595) Customer Service 5.0 (3) Customer Service 4.9 (3,324) ## TicketSocket Enterprise alternatives [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) [4.6 (5,827)](https://www.capterra.com/p/114949/Eventbrite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/114949/Eventbrite/) [Fienta](https://www.capterra.com/p/171132/Fienta/) [4.8 (199)](https://www.capterra.com/p/171132/Fienta/reviews/) Starting price $0.40 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171132/Fienta/) [TicketSource](https://www.capterra.com/p/134828/TicketSource/) [4.8 (552)](https://www.capterra.com/p/134828/TicketSource/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/134828/TicketSource/) ## FAQs about TicketSocket Enterprise Overview ### What company size and specific industries is TicketSocket Enterprise built for? TicketSocket Enterprise is designed for event-focused organizations such as festivals, marathons, 5K and fun races, event management companies, reserved seated venues and theaters, sports teams, and ticketing platforms or companies that want to control their own ticketing. Features and Usability ### What are the key features of TicketSocket Enterprise? TicketSocket Enterprise offers event management features for online, mobile, onsite, and kiosk ticketing, plus print-at-home tickets and ticket reservations. It also includes barcode and ticket scanning, seating maps, POS, concessions management, customer data management, email marketing, promotions management, reporting and analytics, and website management. Getting Started and Support ### What training and onboarding options does TicketSocket Enterprise offer? TicketSocket Enterprise provides in person training, live online sessions, webinars, and documentation. In person training supports face-to-face guidance, live online sessions allow remote instruction, webinars provide group learning presentations, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does TicketSocket Enterprise offer? TicketSocket Enterprise provides 24/7 live rep support and chat. These channels give users direct access to help at any hour, with chat suited to quick questions and live reps available for more detailed issues. No reviewer feedback is available to describe support response times or satisfaction. ## Features AI summary Based on 3,861 Ticketing reviews Capterra reviewers point to the following as the features buyers value most when comparing ticketing software: - **Event Ticketing** (**69%** of reviewers rated this feature as critical) - **Online Registration** (**61%**) - **Online Registration** (**61%**) TicketSocket Enterprise includes other ticketing capabilities that reviewers also consider important, particularly **Ticket Reservations** (**59%**). This feature gives teams a practical way to hold inventory for specific customers, manage booking demand more effectively, and support more controlled sales workflows, helping businesses handle reservations with greater accuracy and improve the buyer experience. Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Customer Data Management Searchable repository of information about clients Email Marketing Create and send email blasts/campaigns Employee Management Track employee schedules, availability, and performance across projects and tasks Event Management Schedule and manage the logistics of activities and other gatherings Kiosk Ticketing Obtain tickets via Kiosk upon arrival at event TicketSocket Enterprise 20 features ### All Features - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Customer Data Management: Searchable repository of information about clients - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Management: Schedule and manage the logistics of activities and other gatherings - Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event - Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Print-at-Home: The ability to print tickets before arriving - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Season Tickets: Grants the users access to all events for one season - Seating Map: For selection of seat at booking or check-in - Social Promotion: Market event via social media tools - Ticket Brokering: The resale of tickets based on demand and availability - Ticket Reservations: Create and manage ticket reservations for various events - Website Management: Built-in website builder or integration with third-party site --- Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 5.0 (3) Free Trial Basic $1.50 Flat Rate, Value for money 5.0 (3) 5.0 Based on 3 reviews ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Michael S. Vice President Partnerships Entertainment ### "Ticketsocket Review for Global Tours" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 10, 2018 Pros Ticketsocket is an incredibly powerful and user friendly software that has made it possible for my company to manage several world tours simultaneously. It’s back end functionality is straight forward, easy to learn, and supplies us with all of the data and analytics we need to properly service our customers and conduct business across several currencies, countries, and time zones. The end-user experience is seamless and helps us drive sales in an organic, traceable, and simple manner. I would recommend Capterra to anyone who is looking to have more transparency and control over their venue or event and who are sick of big ticketing companies keeping all of the data, and money! Cons I don't have many negative things to say about this software and any small bugs/fixes I've needed, the TS team have turned them around quickly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TG TR G. Manager Events Services ### "Very Happy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 6, 2018 I have tried many ticketing platforms, I've sold millions of tickets worldwide and by far the best platform I have found is TicketSocket. The TicketSocket team has been on call on the weekends for my events making sure everything is running smooth. The price is more than competitive. Pros I most like the ease of use, the adaptability of the product to my changing business, and the cost is the best in my industry. Cons Im trying to think of Cons about the software. I created 4 different events, each with different needs on the backend. If TicketSocket didn't have something I needed they developed what I needed and added it to their platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HR Holly R. Founder Events Services ### "My customer support experience was great. They helped me asap with all my questions." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 17, 2018 Links to our front end software. Pros I like that it is white label software and we were able to connect it to our Website and also links to our Instagram. Cons For the most part it's easy to work with and intuitive to adapt. It took us a while to learn it and we are still learning so we can add events and changes ourselves. We still need to learn how to adapt the analytics to learn where are ticket sales are coming from. We also need to learn how to export the email database. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.