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Leonardo247

Reviews of Leonardo247

4.4 (26)
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Pros

  • More to add as we move forward, but so far, the steps that have been implemented have gone smoothly and the LEO team has been a great help in the process.

  • Great - I have now used Leo for two companies and it has been successful at both companies.

  • How easy it can be to manage pool logs. The fact that Leonardo is paper less is awesome because its helping by reducing paper use.

Cons

  • The capital expense form is repetitive with vendor information and could be simplified to use the first vendor as the first bid.

  • We have found that onsite teams don't like to use their personal devices for data input.

  • We all want to believe in our team but it all comes down to risk management.

Showing Most Helpful

Showing 25 of 26 reviews

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Kelly M. avatar
Kelly M.
regional training manager
Real Estate, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 23, 2023

"Great product"

Pros: Keeps teams organized. Alerts team for upcoming expiring contracts, certificates, licenses, etc. Support team is awesome. Customizable.

Cons: I am satisfied with the performance of the product.

Angela B.
VP of Operations
Real Estate, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 25, 2024

"Game Changer"

Pros: Implementing Leonardo247 has drastically reduced our labor. We no longer need to track our license and permit renewals on Excel spreadsheets manually. We can now quickly track down our monthly and quarterly site inspection reports and have the ability to view all required documents in one platform.

Cons: To date, there is nothing I am unhappy with.

Shannon S.
Special Projects
Real Estate, 51-200 employees
Used the software for: 1-2 years
Overall Rating
3.0
Ease of Use
3.0
Customer Service
4.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
June 22, 2023

"Would like to see more functions and availability to reports"

Overall: I appreciate it. I would like there to be a some sort of verification such as pictures required of pool chemicals being checked. Something to ensure the team members are just clicking the work is completed when it actually is not.

Pros: That it exists without having to create a report in Excel.

Cons: I can't run the reports I want to see myself.

Reasons for Choosing Leonardo247: Renewing: it's already in place, I don't have to recreate the wheel and use a manual system.
Sarah B.
Sr Dir Operations
Real Estate, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 17, 2023

"Task Manager's Answer to getting it done"

Overall: Positive - took a little too long to get going but that could have been our problem.

Pros: Reminds you to do the things you might forget otherwise, not just the daily stuff, but the periodic weekly, monthly, quarterly etc items that if you forget can cause you alot of trouble

Cons: Nothing that wasn't self inflicted by our company's settings. It would be nice for the program to use a little AI Intuition.

Christopher F.
Risk Manager
Real Estate, 201-500 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
2.0
Customer Service
5.0
Features
3.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
June 30, 2023

"Leonardo247 review "

Overall: It's better than using Google Forms.

Pros: It's better than using Google Forms.

Cons: Creating reports isn't as intuitive as other enterprise suites on the market. I spend way too much time clicking on things to find out what it does.

Reasons for Choosing Leonardo247: No idea
Reasons for Switching to Leonardo247: Google Forms
Jeremy M.
Director of Maintenance
Commercial Real Estate, 201-500 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
1.0
Customer Service
5.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
August 25, 2023

"Leo247"

Pros: Ability to customize forms and create inspections.

Cons: User interface for those who are less tech savvy

Verified Reviewer
Community Manager
Real Estate, 10,001+ employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 11, 2023

"Perfect for Risk Management"

Overall: Overall Leonardo is wonderful.

Pros: The daily and monthly tasks keep my team on track. The audits and risk management assessments are an important piece that keep our properties running smoothly at all times. We love leonardo247

Cons: The app functionality is a bit choppy and we run into issues with some work not saving.

Ursula T.
Community Director
Real Estate, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
3.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
June 6, 2023

"Great due diligence software"

Pros: Leonardo's reporting system is easy to use and holds employees accountable and on schedule.

Cons: The capital expense form is repetitive with vendor information and could be simplified to use the first vendor as the first bid.

Morgan S.
Property Manager
Real Estate, 501-1,000 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
May 11, 2023

"The chore chart"

Overall: Overall, I enjoy working in Leonardo. Not a very hard product to use, once you know what you are doing.

Pros: We call it our "chore chart" in my office. It helped us remember tasks that may sometimes fall to the back of our minds, if we are super busy. It also helps keep the team accountable, if used correctly.

Cons: Some tasks reflect multiple times and I cannot remove them without "permission from my manager". Size of some of the reports. Would be helpful if reports were more custom to the property.

Deborah K.
Community Manager
Real Estate, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 22, 2023

"Great database to record day to day tasks, duties, and overall property management"

Overall: Day to day property management

Pros: The daily task reminders are great! We love Leonardo!

Cons: Pulling reports can be a bit cumbersome.

Latoia S.
Manager
Real Estate, 11-50 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
2.0
Customer Service
5.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
3/10
Reviewer Source
Source: Capterra
June 22, 2023

"Decent platform "

Overall: I have used it twice with 2 different companies. The 1st was very poor due to the rollout of the software and was extremally difficult. The 2nd go around was deffently a better experience and I believe it is due to the support you have on the backend.

Pros: I like that the reports can go directly to who should receive them.

Cons: The app is a little hard to use if you are not familiar

Tina S.
President
Real Estate, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 25, 2023

"View from the Top..."

Overall: As the President of our company I feel I am able to better trust the system of the day to day at the sites due to the Leo platform. We all want to believe in our team but it all comes down to risk management!

Pros: We benefit most from being able to add the workflows for our preventative maintenance action items. We manage over 40 properties, and each has its own nuances. We are able to easily track within Leo to make sure nothing is overlooked. This is critical in our industry due to employee turnover or oversite changes as our business changes and grows.

Cons: From the executive level I depend on our team to oversee the software is being properly implemented and utilized at the sites. Since I don't use it day to day it makes it harder to maneuver but this would be a comment for any platform we use.

Reasons for Choosing Leonardo247: The Leo team made me feel like my company and team members would be part of their family which I find most important in our industry. We can all just be a number. Nearly 2 years later I still feel the same way.
Zeke B.
Vice President
Real Estate, 201-500 employees
Used the software for: 6-12 months
Overall Rating
3.0
Ease of Use
2.0
Customer Service
5.0
Features
3.0
Value for Money
1.0
Likelihood to Recommend
4/10
Reviewer Source
Source: Capterra
May 10, 2023

"Needs Improvement"

Overall: The customer side is great but the user experience is underwhelming. It should not require a lot of time to lears.

Pros: The sales pitch. It promised to do great thing but the navigation is not user friendly

Cons: The actual interface in a language foreign to the industry. For us compliance is completing time by the required date, not by the end of the month. Lack of item finding. Lack of reports. Lack of BI

Reasons for Choosing Leonardo247: Wanted a simplified solution to ensure preventative maintenance took place.
Lisa T.
Director of Operations Support
Real Estate, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
March 21, 2023

"Increases Productivity and Time Management"

Pros: Our team has found the maintenence component most impactful, inclusive of work orders, risk management, and inspections.

Cons: Since we had not used a software of this type in the past, it took some time to get our team on board and using the product as intended.

Joseph K.
CIO
Real Estate, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
2.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
June 22, 2023

"Nice product but not integrated"

Overall: Experience was great

Pros: Ease of use is key. Everyon ehad a real easy time

Cons: Integration with our LOB property management software

Carla C.
IT Project Manager
Real Estate, 1,001-5,000 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 16, 2023

"Great experience with Leonardo247"

Pros: Leonardo247 gives us a valuable tool our team members use daily. We are easily able to track usage via dashboards and reports. Our experience with [sensitive content hidden], has been exceptional. We really feel like we have a partner in Leonardo247.

Cons: All of our feedback using the tool has been heard by Leonardo247 and they are glad to help us with optimizations.

Katie R.
Ancillary Performance Manager
Real Estate, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 21, 2023

"Leo - A great way to manage and track property management tasks"

Overall: Great - I have now used Leo for two companies and it has been successful at both companies

Pros: How easily we can update tasks, think through the cadence of the requirement of tasks and have users of all levels have responsibility in the system

Cons: I would like to be able to color code certain items that at workflows, for example turn Incident Reports red to green until the are fully submitted because our teams tend to leave a lot of incomplete IR workflows open

Parchenney D.
Senior Management Coordinator
Real Estate, 10,001+ employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
3.0
Customer Service
5.0
Features
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
May 1, 2023

"Overall great product"

Overall: Overall I like the product, but could use a few tweaks.

Pros: The look of the final product when downloaded into a report.

Cons: It is very difficult to locate and print reports. Instructions are not very clear.

mario S.
Service supervisor
Real Estate, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 21, 2023

"Esteban Park "

Overall: Easy to use, fast , convenient saves trees and organize.

Pros: How easy it can be to manage pool logs. the fact that Leonardo is paper less is awesome because its helping by reducing paper use.

Cons: The need to be entering a code every time you log in.password should be enough.

Robbi G.
Regional Manager
Real Estate, 201-500 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
May 10, 2023

"On our way!"

Overall: This is a great tool to track the onsite team's progress. While we are still working through the bumps, we are now well on our way!

Pros: I like that this product provides one place to gather/store all of the onsite reports. It's like a "one-stop shop".

Cons: We have found that onsite teams don't like to use their personal devices for data input. We are working on a solution but until that is resolved, our teams are not fully utilizing the program.

Stephanie R.
Marketing Director
Real Estate, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
May 11, 2023

"Process Improvement!"

Pros: So far, Leo has helped automate and elevate daily operational procedures. More to add as we move forward, but so far, the steps that have been implemented have gone smoothly and the LEO team has been a great help in the process.

Cons: Right now, the COP process is not where we would like it to be, but still discussing ways to work together on it.

Charlotte W.
CEO
Real Estate, 51-200 employees
Used the software for: 6-12 months
Overall Rating
2.0
Ease of Use
1.0
Customer Service
2.0
Features
2.0
Value for Money
4.0
Reviewer Source
Source: Capterra
March 21, 2023

"Mixed review "

Pros: Inexpensive and pretty basic for daily incident reporting or checklist compliance

Cons: Not dynamic - doesn’t integrate with other software and it’s tough to find data once in the system.

Marcos C.
Operations M
Real Estate, 501-1,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
March 21, 2023

"Leo"

Overall: Overall very good.

Pros: Easy to operate and teach to other how to use it.

Cons: There is a delay at time with reporting.

Reasons for Choosing Leonardo247: none
LeAnn C.
Senior Regional Manager
Real Estate, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
March 21, 2023

"Great solution for preventative maintenance "

Pros: This product has allowed us to streamline and easily track preventative maintenance, risk management and unit inspections. Providing clear transparency to ownership.

Cons: Set up takes a long time and effort. Difficult for smaller groups who may not have dedicated team members for the task.

Crystal W.
Regional MAnager
Real Estate, 501-1,000 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
4.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 6, 2023

"Multi-family must have "

Overall: The "to-do" task list has been a lifesaver when managing multiple sites and teams. This helps to ensure that all sites are completing assigned tasks as needed.

Pros: I like the "to-do" list that can be created and tailored to fit the needs of your company.

Cons: I would love to see the incident reports individually have the capability of being titled.