# ITBoost Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ITBoost Software - reviews, pricing plans, popular comparisons to other Document Management products and more. Source: https://www.capterra.com/p/175394/ITBOOST --- # ITBoost Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) ITBoost ## What is ITBoost? SaaS platform that offers IT service providers with documentation, password management, customer feedback and BI. Get your free trial! ## What is ITBoost used for? [IT Documentation](https://www.capterra.com/it-documentation-software/)[Document Management](https://www.capterra.com/document-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $85 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ITBoost?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.connectwise.com&name=ITBoost) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ITBoost 0.0 VS. [4.7 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting Price $85 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (294) Value For Money 0.0 (0) Value For Money 4.6 (279) Customer Service 0.0 (0) Customer Service 4.7 (284) ## ITBoost alternatives [4.5 (1,254)](https://www.capterra.com/p/131735/PandaDoc/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.5 (753)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.9 (15)](https://www.capterra.com/p/143452/Optix/reviews/) Starting price $276.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (184)](https://www.capterra.com/p/153712/ContractSafe/reviews/) Starting price $450.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## FAQs about ITBoost Overview ### What company size and specific industries is ITBoost built for? ITBoost is designed for managed service providers, particularly MSP owners and service technicians, across small to mid-sized IT service businesses. It fits organizations that need IT documentation, customer feedback, and business intelligence in one system, rather than companies in unrelated industries. Features and Usability ### What are the key features of ITBoost? ITBoost offers document management, document storage, document capture, and document generation, along with knowledge management and documentation management for IT teams. It also includes access controls and role-based permissions, audit trail, version control, workflow automation, reporting and analytics, asset discovery, password management, and third-party integrations. Talk to an expert ### More questions? Ask our experts Integrations ### Which third-party tools and platforms does ITBoost integrate with? ITBoost integrates with 11 third-party tools, including PSA and remote support platforms such as Autotask PSA, ConnectWise PSA, Atera, and ScreenConnect, plus networking and communications tools like Auvik, MxToolbox Delivery Center, 3CX, and GoTo Connect. It also connects with Addigy, CrashPlan, and Lucidchart. Getting Started and Support ### What training and onboarding options does ITBoost offer? ITBoost provides documentation and videos for training and onboarding. Documentation offers written reference material for setup steps and feature guidance, while videos provide visual walkthroughs that users can review at their own pace. Getting Started and Support ### What customer support options does ITBoost offer? ITBoost provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Without reviewer feedback on support experiences, no claims can be made about response times, helpfulness, or common frustrations, so the available channels are the only support details that can be stated. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Audit Trail A record of all activities within the system, including user access, changes made, etc. Compliance Tracking Track and report regulatory data to either internal management or external stakeholders Customizable Branding Add customized logos and colors to align with company branding ITBoost 22 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes A record of all activities within the system, including user access, changes made, etc. Track and report regulatory data to either internal management or external stakeholders Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Scan, move or upload electronic files within the software's repository Assign categories, labels, tags, or attributes to documents for organization, search and storage Custom forms to streamline repetitious aspects of a document Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Manage product specific documents in a categorized order Specifically developed for the IT sector Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords View and track pertinent metrics to find patterns and gain insights from data Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Track revisions and updates made to files and navigate between different versions Streamlining repetitive tasks and activities through automated and predefined workflows Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic $85.00 Per User,Per Month ## Integrations [ Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[ ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[ GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/)[ 3CX](https://www.capterra.com/p/158704/3CX/)[ Atera](https://www.capterra.com/p/144309/Atera/)[ ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[ CrashPlan](https://www.capterra.com/p/145112/CrashPlan/)[ Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.