--- title: "ITBoost Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ITBoost Software - reviews, pricing plans, popular comparisons to other Other IT & Software Development Solutions products and more." source_url: "https://www.capterra.com/p/175394/ITBOOST/" page_type: "product" language: "en" --- # ITBoost Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) ITBoost ## What is ITBoost? SaaS platform that offers IT service providers with documentation, password management, customer feedback and BI. Get your free trial! ## What is ITBoost used for? [Other IT & Software Development Solutions](https://www.capterra.com/other-it-development-solutions-software/)[IT Documentation](https://www.capterra.com/it-documentation-software/)[Document Management](https://www.capterra.com/document-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $85 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ITBoost?[Manage this product listing](https://www.g2.com/products/itboost/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ITBoost 0.0 VS. [4.5 (1,260)](https://www.capterra.com/p/131735/PandaDoc/reviews/) Starting Price $85 Per User, Per Month Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (3,691) Value For Money 0.0 (0) Value For Money 4.3 (2,283) Customer Service 0.0 (0) Customer Service 4.3 (2,177) ## ITBoost alternatives [4.8 (186)](https://www.capterra.com/p/153712/ContractSafe/reviews/) Starting price $450.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Confluence](https://www.capterra.com/p/136446/Confluence/) [4.5 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/) Starting price $5.42 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136446/Confluence/) Highest Rated [Bit](https://www.capterra.com/p/173364/Bit/) [5.0 (8)](https://www.capterra.com/p/173364/Bit/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/173364/Bit/) [Passportal](https://www.capterra.com/p/187345/Passportal/) [4.4 (89)](https://www.capterra.com/p/187345/Passportal/reviews/) Starting price $18.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/187345/Passportal/) ## FAQs about ITBoost Overview ### What company size and specific industries is ITBoost built for? ITBoost is designed for managed service providers, especially MSP owners and service technicians, across small to mid-sized IT service businesses that need IT documentation, customer feedback, and business intelligence in one system. Features and Usability ### What are the key features of ITBoost? ITBoost offers document management, document storage, document generation, and document capture, along with knowledge management for organizing IT documentation. It also includes asset discovery, password management, workflow automation, reporting and analytics, audit trail, role-based permissions, compliance tracking, version control, and third-party integrations. Integrations ### Which third-party tools and platforms does ITBoost integrate with? ITBoost connects natively to 3CX, Addigy, Autotask PSA, Auvik, ConnectWise PSA, CrashPlan, GoTo Connect, Lucidchart, MxToolbox Delivery Center, Remote Monitoring and Management, and ScreenConnect. These integrations span PSA, monitoring, backup, communications, diagramming, and remote access tools. Getting Started and Support ### What training and onboarding options does ITBoost offer? ITBoost provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos provide visual walkthroughs that users can review on demand for training and onboarding support. Getting Started and Support ### What customer support options does ITBoost offer? ITBoost provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Support appears to be available through multiple channels, giving users several ways to get help with setup, account issues, and product questions. ## Features AI summary Based on 32,025 Other IT & Software Development Solutions reviews Capterra data shows that buyers of document management software rank the following features as their top priorities: - **Secure Data Storage** (**56%** of reviewers rated this feature as critical) - **Document Storage** (**51%**) - **File Sharing** (**49%**) ITBoost includes **Document Storage**. However, it does not offer **Secure Data Storage** or **File Sharing**. Its **Document Storage** capability gives teams a central place to keep files organized and accessible, helping businesses maintain clearer records, find information faster, and support day-to-day document management work. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Audit Trail A record of all activities within the system, including user access, changes made, etc. Compliance Tracking Track and report regulatory data to either internal management or external stakeholders Customizable Branding Add customized logos and colors to align with company branding ITBoost 22 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Document Capture: Scan, move or upload electronic files within the software's repository - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Generation: Custom forms to streamline repetitious aspects of a document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Documentation Management: Manage product specific documents in a categorized order - For the IT sector: Specifically developed for the IT sector - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic $85.00 Per User,Per Month ## Integrations [ Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[ ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[ GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/)[ 3CX](https://www.capterra.com/p/158704/3CX/)[ Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[ ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[ CrashPlan](https://www.capterra.com/p/145112/CrashPlan/)[ Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.