Expert Peripheral Designs (United Kingdom)

OmniPost


5 / 5
4 reviews

Who Uses This Software?

Universities, Law firms, Councils, Boarding schools, manufacturers, etc.


Average Ratings

4 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Expert Peripheral Designs (United Kingdom)
  • expd.co.uk
  • Founded 1992
  • United Kingdom

About OmniPost

The OmniPost solution is a post room system designed to provide accurate real-time proof of receipt and proof of delivery for virtually any item type being delivered to and from your mailroom (internal track and trace). The process substantially increases the speed and accuracy of inbound package management, as a web-based system it is accessible and intuitive to use.


OmniPost Features

  • Barcode Scanning
  • CASS Certified
  • Duplicate Management
  • Graphical Mail Piece Designer
  • Intelligent Mail Support
  • Job Management
  • Package Tracking
  • PAVE Certified Presorting
  • Signature Capture

OmniPost Reviews Recently Reviewed!


Does exactly what we need it to do without fuss although sometimes has the odd glitch

Jul 17, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: Very easy to use once you have been shown, although not what you can call intuitive by any means. As we only use a simple scan onto system then allocate to handheld and deliver (with signature) it does exactly what you would expect it to. Setting up new delivery addresses, changing options and getting details of delivered items are all pretty simple too, and if you are after a no frills "does what it says on the tin" solution i can wholeheartedly recommend it. We have trialled a newer updated version of the hand held too, although this had far more features than what we would require i can see how it would benefit other organisations.

Cons: Glitches with the software will occasionally put an item that has been delivered back onto system as still "outstanding". This happens even when items have been delivered weeks ago! We always make sure there are no outstanding items each day so these glitches literally come out of thin air.

Vendor Response

by Expert Peripheral Designs (United Kingdom) on July 19, 2018

Thank for taking the time to put a review on this site, and thanks for many positive comments.

The issue you describe of items re-appearing even after delivery hasn¿t been reported to ExPD, albeit we do have 100¿s of users none of which report the same. We will be pleased to investigate this with you should you wish, please call or email support@expd.co.uk.

With regards to value for money, it¿s a shame we don¿t appear to meet your expectation here, you have been a valuable user for over 5 years, please contact ExPD to discuss where you think you do not get value.

Product meets requirements exactly. What separates this company from others is the team behind it.

Jul 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, expandability, flexible, specific, tailored for our use with more functionality available for future expansion.

Cons: Nothing I can honestly think of. Product more than meets requirements and company personnel are excellent. Pricing reasonable and updates recommended.

Overall: Software initially used for track and trace of incoming and outgoing deliveries across several sites. Was later utilised when we closed and relocated our archive depot for transferring boxes and tracking over 25,000 items to ensure all records were relocated accurately.

From the time I started working with EXPD it was all positive.

Jul 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The system is easy to use and is very flexible. It has great functionality and the support that is available gives you a high level of confidence in the software.

Cons: To my knowledge we have no issues that could be termed a s negatives. We had an issue some time ago with labels, but that has now been overcome by moving to thermal labels.

This system has revolutionised how we deal with mail on site, allowing my team to become much more.

Jul 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: The simple functionality and automation are really good. Allowing the use of csv to drop into the system each year rather than adding in groups individually is a real time saver. The automatic e-mail send it very helpful.

Cons: After changing the layout on some Inbound pages to delete some fields, they do not save and revert back once you leave that page.

Overall: A real time saver

Vendor Response

by Expert Peripheral Designs (United Kingdom) on July 19, 2018

Hi, thanks for positive review, the `Con¿ you mention of not saving columns/fields is due to the monitor not being at 100% zoom. Please free to call us for further clarification