Who Uses This Software?

Tourist businesses in Latin America, Africa and Asia.


Average Ratings

10 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • Tab Labs
  • business.tab.travel
  • Founded 2014
  • United Kingdom

About Tab

Tab helps tourist businesses take bookings and get paid. Hotels, hostels and tour companies around the world use Tab for online payments and in-person payments.


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Tab Features

  • ACH Check Transactions
  • Debit Card Support
  • Gift Card Management
  • Online Payments
  • POS Transactions
  • Receipt Printing
  • Recurring Billing
  • Signature Capture

Tab Reviews Recently Reviewed!


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TAB has been great for my small business in Ecuador!

Jun 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: TAB was very easy to install on my tablet and my phone. The provider's support was very helpful from the beginning. It is very user-friendly, so my employees, with no previous technical knowledge, were able to learn how to use it with no problems. The cost of accepting credit cards in Ecuador is very high, so this low-cost service was the best option for us! In addition, there are no hidden costs and No hassles with the banks. The customers love the selfie feature!

Cons: There is nothing I do not like about TAB! This software has met all our expectations. We haven't had any complaints from customers.

Charge your clients in a easy and fast way

Jun 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's easy to handle, no basic fees, they don't charge as much percentage as other companies and have an outstanding customer support.

Cons: Customers sometimes bother because their commission percentage seams high. Tab.business only make payout whenever you earn. For small companies that can be a problem. The fact that you scan the card makes some customers a bit suspicious.

Tab has made it so easy for our small hotel to accept all credit cards and with very low fees!!

Jun 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's user friendly , fast and can charge credit cards from my phone. I'm also thankful for the feature where I can take deposits upfront and avoid having no shows.

Cons: I only have positive things to say about Tab. I've worked with Tab for the past 3 years and have not encountered any problems with it.

It's been so easy from the start, very efficient and easy to use!

Jul 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: That we can accept payments directly from our phone from anywhere. We like how it is all set up with the selfie as a signature, we get very positive response about that from our clients, as they feel it is very secure to pay with their card that way. The customer service has been fantastic since day one, which makes us feel this service is very reliable to use.

Cons: The rates.. They are quite high and that makes us use it less, it would definitely make our usage go up A LOT if the rates where lower. We would also like it if we could process payments without having the guest present, when they want to give us their details over the phone (it is still a fact that not all clients are experienced with using Internet and do not have Smart phones).

Great experience! Simple to use!

Jun 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like how simple is to use it and the customer service is very helpful! I will recommend it to other customers!

Cons: Nothing! Everything is working well! The customer service is very helpful and they help us with all the questions that we have!

It is a great app to have it helps me a lot when charging my guests as well as having future guests,

Jun 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: What I like the most of this software is the facility of accesibility to our guests and us when charging them.

Cons: The 3% charge to us since I believe it could be a bit lower since our guests are paying 4% as well.

Easy set up; friendly; helpful

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: It do the job in an easy, friendly and efficient way.
It doesn't need special hardware, it's stable and reliable.
Great customer support: fast replies and with solutions.

Cons: That is not the best option for received payments from customers cards of the same nationally of our company (they can save fees using other payments options).

Practical, easy and functional app

Jun 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to manage, efficient for customers, cheaper than a physical POS, charges in local currency, easy to collect for bookings

Cons: No availability to do online payments, sometimes it gets stuck, i don´t have any other cons about this app

It's been great!

Jun 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We love it because it's really easy to use, any of our staff members can do easy payments to our guests. Also guests love the low rate fee!

Cons: Sometimes I get a little confused about my balance and how much is the commission, but seriously I feel very safe with them and they are really on time with payments!

Great app for small tourism companies. Serious provider ready to help if needed

May 22, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Prevents not show-ups, money arrives in time, improves the "image" of our company since the customer can pay easily, the owners are THERE! just ready to help, the answer the questions almost immediately

Cons: The alternative of paying using the mobile instead of the link is somehow slow. I would not recommend this feature

Overall: A reliable way to be paid from abroad, where almost 100% of our customer buy from