# STARFACE Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about STARFACE Software - reviews, pricing plans, popular comparisons to other Telephony products and more. Source: https://www.capterra.com/p/175466/STARFACE --- # STARFACE Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) STARFACE ## What is STARFACE? STARFACE is a IP telephony solution for business needs that provides perfect communication management. With our platforms, we have the perfect product for every size of company. You can choose between five different hardware appliances, our cloud-based telephony system, or you can even host a virtual edition of the system yourself. Over the UCC client you can make your phone calls or chat. With the new tool STARFACE NEON you can even start video conferences with colleagues or third party users. STARFACE NEON enables video conferences with up to 24 members. External participants are invited by the meeting organizer and only need a common web browser in addition to the sending of a shared link. Meetings can be held spontaneously, planned as individual events, or as a series of appointments. Within the meeting, individual screens can be shared and controlled by the moderator. It is also possible for guests to dial in via a country-specific landline number. ## What is STARFACE used for? [Remote Work](https://www.capterra.com/remote-work-software/)[Internal Communications](https://www.capterra.com/internal-communications-software/)[VoIP](https://www.capterra.com/voip-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for STARFACE?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.starface.com/en/&name=STARFACE) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### STARFACE 3.0 (1) VS. [4.7 (876)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting Price Contact vendor Starting Price $29 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (1) Ease Of Use 4.8 (876) Value For Money 0.0 (0) Value For Money 4.5 (787) Customer Service 4.0 (1) Customer Service 4.6 (807) ## STARFACE alternatives [4.7 (1,787)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (269)](https://www.capterra.com/p/182004/CloudTalk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.8 (325)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (98)](https://www.capterra.com/p/96628/InfoFlo/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars ## FAQs about STARFACE Overview ### What company size and specific industries is STARFACE built for? STARFACE is designed for companies of all sizes that need an IP telephony system, including small businesses, mid-market organizations, and larger enterprises across many industries. Its audience is broad rather than industry-specific, making it suitable for businesses that want a company-wide phone system. Features and Usability ### What are the key features of STARFACE? STARFACE offers CRM, communication management, conferencing, and video conferencing for handling customer interactions and team calls. Core calling features include VoIP, auto-dialer, call monitoring, contact management, and support for multiple parties in conversations and meetings. Integrations ### Which third-party tools and platforms does STARFACE integrate with? STARFACE connects natively to Microsoft Teams. Getting Started and Support ### What training and onboarding options does STARFACE offer? STARFACE provides in person training, webinars, and documentation to help teams get started. In person sessions support guided instruction, webinars offer live online learning, and documentation gives written reference material for self-paced review of setup steps and product features. Getting Started and Support ### What customer support options does STARFACE offer? STARFACE provides Email/Help Desk support for customer questions and issue tracking. No reviewer feedback about support experience is available here, so support quality, response times, and helpfulness cannot be assessed from user reports. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Auto-Dialer System that automatically dials calls Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Contact Management Manage, organize, and store contact information CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Video Conferencing Connect with meeting participants remotely over video STARFACE 6 features System that automatically dials calls Listen to live phone conversations for the purpose of training and assessing agent performance Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Connect with meeting participants remotely over video Get Advice We can help you find the software with the features you need. Features 2.0 (1) 2.0 Based on 1 reviews ## Pricing ### Starting price Free trial available ## Integrations [ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 3.0 Based on 1 reviews Filter by rating 5(0) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent JR Jana R. Steuerfachangestellte Accounting ### "Anfangs Problematisch" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 November 8, 2023 Insgesamt ist meine Meinung über Starface nicht gut aber auch nicht schlecht. Da ich es noch nicht so lange benutze kann ich mir noch keine eindeutige Meinung bilden. Pros Am besten hat mir die einfache Installierung von Starface gefallen und das es so übersichtlich aufgebaut ist. Cons Eher weniger gut ist, dass Starface manchmal Aussetzer hat oder sich nicht öffnen lässt. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.