--- title: "STARFACE Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about STARFACE Software - reviews, pricing plans, popular comparisons to other Telephony products and more." source_url: "https://www.capterra.com/p/175466/STARFACE/" page_type: "product" language: "en" --- # STARFACE Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) STARFACE ## What is STARFACE? STARFACE is a IP telephony solution for business needs that provides perfect communication management. With our platforms, we have the perfect product for every size of company. You can choose between five different hardware appliances, our cloud-based telephony system, or you can even host a virtual edition of the system yourself. Over the UCC client you can make your phone calls or chat. With the new tool STARFACE NEON you can even start video conferences with colleagues or third party users. STARFACE NEON enables video conferences with up to 24 members. External participants are invited by the meeting organizer and only need a common web browser in addition to the sending of a shared link. Meetings can be held spontaneously, planned as individual events, or as a series of appointments. Within the meeting, individual screens can be shared and controlled by the moderator. It is also possible for guests to dial in via a country-specific landline number. ## What is STARFACE used for? [Remote Work](https://www.capterra.com/remote-work-software/)[Internal Communications](https://www.capterra.com/internal-communications-software/)[VoIP](https://www.capterra.com/voip-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for STARFACE?[Manage this product listing](https://www.g2.com/products/starface/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### STARFACE 3.0 (1) VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price Contact vendor Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (1) Ease Of Use 4.6 (888) Value For Money 0.0 (0) Value For Money 4.6 (798) Customer Service 4.0 (1) Customer Service 4.7 (819) ## STARFACE alternatives Highest Rated [4.8 (335)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.5 (101)](https://www.capterra.com/p/96628/InfoFlo/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (18)](https://www.capterra.com/p/162295/Cytracom/reviews/) Starting price $29.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about STARFACE Overview ### What company size and specific industries is STARFACE built for? STARFACE is designed for companies of many sizes that need IP telephony for business use, from small businesses to larger organizations. It is not limited to a specific industry and suits any company looking for a business phone system that supports office communication and calling needs. Features and Usability ### What are the key features of STARFACE? STARFACE offers CRM, communication management, and contact management for organizing customer interactions. It also includes conferencing and video conferencing for group calls, plus VoIP, call monitoring, auto-dialer, and multiple parties support for handling voice communications and multiuser conversations. Integrations ### Which third-party tools and platforms does STARFACE integrate with? STARFACE connects natively to Microsoft Teams. Getting Started and Support ### What training and onboarding options does STARFACE offer? STARFACE provides in-person training, webinars, and documentation to help teams get started. In-person training supports guided instruction, webinars offer live remote sessions, and documentation gives written reference material for self-paced learning and feature lookup. Getting Started and Support ### What customer support options does STARFACE offer? STARFACE provides Email/Help Desk support. No reviewer feedback about support is available here, so support quality, response speed, and helpfulness cannot be assessed from the catalog data alone. ## Features AI summary Based on 2,215 Telephony reviews Capterra data shows that buyers of telephony software rank the following features as their top priorities: - **VoIP Connection** (**54%** of reviewers rated this feature as critical) - **Call Routing** (**44%**) - **Call Monitoring** (**39%**) STARFACE includes **Call Monitoring**, which gives teams visibility into live and recorded calls for quality control, training, and performance review. However, it does not offer **VoIP Connection** or **Call Routing**. By providing **Call Monitoring**, the system helps businesses review agent interactions, improve service consistency, and support better call handling across teams. Auto-Dialer System that automatically dials calls Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Contact Management Manage, organize, and store contact information CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Video Conferencing Connect with meeting participants remotely over video STARFACE 6 features ### All Features - Auto-Dialer: System that automatically dials calls - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Video Conferencing: Connect with meeting participants remotely over video --- Get Advice We can help you find the software with the features you need. Features 2.0 (1) 2.0 Based on 1 reviews ## Pricing ### Starting price Free trial available ## Integrations [ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 3.0 Based on 1 reviews Filter by rating 5(0) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent JR Jana R. Steuerfachangestellte Accounting ### "Anfangs Problematisch" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 November 8, 2023 Insgesamt ist meine Meinung über Starface nicht gut aber auch nicht schlecht. Da ich es noch nicht so lange benutze kann ich mir noch keine eindeutige Meinung bilden. Pros Am besten hat mir die einfache Installierung von Starface gefallen und das es so übersichtlich aufgebaut ist. Cons Eher weniger gut ist, dass Starface manchmal Aussetzer hat oder sich nicht öffnen lässt. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.