Details Flowers Software

Details Flowers Software

5 / 5 37 reviews

Who Uses This Software?

Details Flowers Software targets the entire floral supply chain, with a specific niche to help event florists producing the 2.5 million weddings that are happening annually.


Average Ratings

37 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $125.00/month/user
  • Pricing Details
    Details pricing starts at $125/monthly for 2 florist users.
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Details Flowers Software
  • detailsflowers.com
  • Founded 2015
  • United States

About Details Flowers Software

Easy-to-use software built for florists and designers to do more and earn more. Details streamlines proposals, ensures product availability and profitability down to individual arrangements and simplifies the payment process, helping florists get paid. Customized proposals Speedy event generation Increased revenue Design gallery & Portfolio Empowers floral designers to know immediate pricing Excellent Customer Service Unifies supply chain for flowers and supplies


Details Flowers Software Features

  • Automated Card Printing
  • Customer Account Profiles
  • Delivery Tracking
  • Order Management
  • Production Tracking
  • Stem Counting

Details Flowers Software Reviews Recently Reviewed!


Capterra-loader

Fantastic Software that has helped the development of our profits

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy use and continued branding. From start to finish everything we present the client is well polished and beautifully presented. On the back of house side. No more guessing on pricing, no more missed stem count, no more under charging, inventory is monitored, recipes for each items means staff will get the designers design right. The beautiful images in every proposal really "wows" the clients. Think a client is a "looksey" vet them first with the estimate portion. If they are pushy give them the executive proposal and keep your design under lock and key.

Cons: Making my old recipes find-a-ble. BUT it is only because I have used this for so long turning off and on was an option. Now it is an upgraded enhancement. . When creating a new recipe you have the option of turning this on or off. I just need to take time to find my favs and do it.

Overall: I am saving time, money and no longer stress about ordering enough product. My clients receive a very clear and understandable proposal and contract. Communication is key to success and when working on a persons wedding or event I love they can see images of each bloom, pictures from their or your inspiration. This creates a beautiful working relationship where expectation are clear and what they will receive even clearer.

Vendor Response

by Details Flowers Software on May 31, 2018

Dear Geona,

You were one of the first people to start using Details and we love that you are still enjoying the software and that it is maximizing the time spent on your proposals. We agree that our proposals create such a "WOW" experience to the brides that you are working with. We love that you can sleeping easy at night and not stressing about all of the particulars because you know it is safely stored in our online platform. Thank you for the review-- and we look forward to watching your business continue to bloom!! Thank you for being a valued customer.

-Corrine Heck, CEO/Founder

This is my first year using a CRM program and it really keeps me organized with less work.

Jun 05, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I appreciate that they are constantly updating the software based on feedback. The new dashboard is so helpful!!!!

The ability to create recipes and have them translate into an easy stem count order form has saved me a lot of time.

I love that the system tracks payments (I used to use a spreadsheet) and has an integrated cc processing system. It also ensures all your items are correctly added. (I used to use a spreadsheet and had issues with formulas not integrating newly added items. No more mistakes now that I use this system.)

The template gives a professional product to share with my clients. I love the ability to hide sections that I don't feel are necessary, customize images, have the contract terms and financials all integrated into 1 document.

Genius to be able to mail clients a link and have them electronically sign it. Also great to be able to expire the proposal to discourage price shoppers.

Great customer service. Whenever I get stuck, they call me back and are friendly and patient.

Cons: Empty pages within the proposal. I would love the ability to hide them. I realize it has to do with automatic page breaks, but it bothers me.

Wish I could adjust contract and payment terms at an individual level. ex: standard terms are great for normal clients, but I have several last minute customers where we need abbreviated payment terms. If I change it at the company level, it changes all my existing and future contracts.

Vendor Response

by Details Flowers Software on June 19, 2018

Hello!

Not quite sure who this is, so I would love to speak with you because some of your con's are available currently! We are always making updates and listening to our user base to make sure to give you the features that you are requesting as fast as we can develop them!!

We love that you are loving the new updates and that the software is supporting and assisting your business. Thank you for the review!

Capterra-loader

This software saved my flower business.

Jun 04, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Details is visually appealing, the layouts are lovely for clients and help organize visual images for the look of each event. The best part is the backend which makes cost-control and ordering a breeze. I can look and see what my overall purchasing cost will be, where I can make adjustments to avoid overbuying of flowers, inventories for rentals, and it puts out a nice, easy-to-follow recipe sheet for the workroom. Definitely designed by a florist and by having it all there (contract, mood board, payment processing) helps me run my small business and the 100+ events that happen each year.

Cons: The one thing I don't like is that it has just a tad too much customization for weddings that make it awkward for corporate or non-profit clients' events. It also took a great deal of time to input all of the components (flowers, prices, items), but once input, not too hard to keep up.

Vendor Response

by Details Flowers Software on June 18, 2018

Thank you Tracey for such a lovely review. We are so glad that you titled your review "This software saved my flower business!" We are so happy to be a part of your success. We know that you will love our new Worksheet Template Feature that is launching soon. It will allow you the ability to customize the proposals/worksheets even more to give you an upper hand on pricing multiple events of different kinds and styles. We can't wait for you to see it!!

Thank you for being an early adopter of our software. You are the best!

-Corrine

Easy, Flexible, Affordable magic for any Event and Wedding Planners

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to show not only all the flowers available, but also your in house inventory, linens, structures and misc products. It counts my stems, pulls my inventory, reminds me of payments due, stores contracts, coordinates my life as a planner. It basically is my Assistant....I can reach out to clients not only from my studio , but on any device tablet even my phone if I am out in the field. Instead of rummaging through files and trying to decipher my own handwriting, I can pull up every detail of a clients event including other vendors, timing, and wholesalers, swiftly and accurately.

Cons: With Details Flowers' team, there is nothing I don't like about the software. They are always there to listen to their clients (us)about what could work more efficiently and they are constantly implementing new tools.

Overall: Easier to book clients, order product, pull inventories, and make my life as a planner more efficient of time and MONEY!!!

Vendor Response

by Details Flowers Software on May 31, 2018

Hello Peter!

Thank you so much for your wonderful review and we've loved seeing your business bloom as a user of Details!! We love to see the magic that you create each week, and to think that we are helping you have an awesome floral business is the highlight of what we do and why we do it!! We thank you for your continued support and thank you for being the first to write a review on your experience of our software!

Details has changed the way we do business...for the better!

Jul 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software allows us to show our couples what the flowers look like, giving them a great visual and understanding of the overall look. It does all the pricing for us! Although it takes me a bit of time upfront (I'm still a little slow at it...) it saves me SO much time on the back end it's unreal! Plus no more calculation errors. And more profit!!

Our couples love it as well, and I have closed many sales without ever meeting the couples...

Customer service is fantastic! They take note of your suggestions, and even tell you if your ideas are already in the works.

Cons: At first, it seemed a little "buggy" with odd things happening. But as time has gone on, those issues are few and far between.

Overall: Better profits, ease of closing sales, couples love it!

Vendor Response

by Details Flowers Software on July 10, 2018

Hi Kelly!

Thank you so much for taking the time to write such a stellar review for Details!! We are very pleased to hear that our software is helping you be more profitable!! What's the point of being in business if you are not making money!!?? lol. We love providing you with wonderful customer service when and if you need it. We also love to hear any new ideas or issues that your business encounters and are always looking to resolve and or add them to our tools. The more we grow, the more we learn. And of course, we are so happy to have you on this journey with us. Should you need anything in the future- please do let us know! Thank you for your review!!

-Corrine

Capterra-loader

I'm grateful to have found Details Flowers--it's a huge help, saves time & proposals look polished

May 30, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I like the time is saves me when I have to make adjustments to a proposal--it used to take me FOREVER to re-crunch the numbers for entire recipes, now it is seconds. Also my favorite feature is definitely the order sheet that tells me how much I need of everything. and lastly--being able to print up individual recipes has been a total game-changer when it comes to production time. So easy for my team to pull stems and get to work. LOVE IT!

Cons: There is a definite learning curve on using the software and I have made many mistakes--usually it involves forgetting to check a box or entering a quantity improperly. This is definitely user error but it has cost me on occasion. (for instance adding an item to a proposal--but putting that I need 0 of them. So the client is expecting this item, but the price does not reflect the costs involved). I don't find that the software is as intuitive as I would like. But the upside is that the customer service is really excellent... Very responsive, friendly, helpful and good at not making you feel stupid. With time I have learned to use the product and really make it work for me.

Overall: Clients pleased, Wedding planners pleased. Looks very professional and polished, saves me time--and therefore money. Provides a back-up verification system for payments to compare with my spreadsheets.

Vendor Response

by Details Flowers Software on June 18, 2018

Hi Suzi!

We are so grateful that you found us too!! Thank you for writing such kind words about our software. It is our intention to continue to grow and add more easy-to-use and intuitive solutions to make sure that you capture every event!! We look forward to working with you and your team.

Keep blooming!

-Corrine

This program has saved me time, made sure I am charging correctly and increased sales.

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Once set up correctly it saves so much time creating quotes allowing me to get on with the hands on aspects of the job. Details creates beautiful proposals that are visual to non visual clients. It keeps all information on each job in one place. I love the recipes section in which you can hand staff and creating order sheets for suppliers.

Cons: I would love a section for Grooms address delivery. A section in which you can enter which staff is working on each jobs and even totalling their hours worked. I would like the costs page to tally how many bunches are needed as well as the stem count as we order per bunch from the growers/ suppliers.

Vendor Response

by Details Flowers Software on June 06, 2018

Lovely Miss Naomi! Thanks so much for your kind review and also for your suggestions!! We definitely will have those requests added in the next few series of updates. As you know, we are continually working to improve our platform, and we find recommendations like this extremely beneficial. Thank you again for your review!! Glad to have you on Team Details!

Details has streamlined our entire process- from inquiry, proposals ,payments, to flower ordering.

Jun 04, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Our favorite features: the beautiful proposals it allows us to create, including either our own portfolio images or images provided by the client. The pipeline management is also becoming a favorite - and of course the efficient costs pages. All of the features are valuable.

Cons: Like any software, it is only as good as the info you provide to it. It was a bit cumbersome to setup, but we are an established company of 20+ years, so we had a lot of inventory to include.

Overall: Time savings, accurate pricing and professional proposals!

Vendor Response

by Details Flowers Software on June 18, 2018

Yay Stephanie!! We appreciate your support and value your comments as an early user of our software. With over 15 employees, you know how cumbersome and tedious a large event can be with so many moving pieces. We are thrilled to offer a solution for you-- that is crafted for your unique flower event design business. We have a ton of new features on the horizon. We appreciate you jumping in feet first to give your business an upper hand when it comes to professionalism and creativity. We are here for you!

-Corrine

Details Flower Software has made a huge difference in our profitability and professionalism.

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the fact that it does the math for me and that I know I will be making money! Also, the professional-looking and beautiful Proposal/Contract is very impressive and our clients love the pictures and details. I also love that the staff is so attentive to our needs, questions and even suggestions for improvement and they are incredibly responsive and timely.

Cons: Honestly I can't think of anything! If anything, it's my own internet speed that causes any problems.

Vendor Response

by Details Flowers Software on June 19, 2018

Hi Angela,

Thank you for being a valued Details customer over the last two years! We love that you have fully integrated our service into your daily operations and that you are profitable and professional! When we set out to design Details, your testimonial was the goal! Thank you for allowing us to serve your business every day. Thank you, thank you!

-Corrine

I love Details Flowers Software

Jun 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I used to do all my proposal on a template I had in my computer, pretty basic, our recipes for every item are in a notebook, but now with Details Flowers Software everything is visual, organized, All our clients love to see the inspiration, blooms, and colors, we are using for their special day, for me keeping images with description, instruction, notes and recipes in one single place is absolutely the best, in case you need to recreate the same Bouquet again, the software is very simple to use, Another thing is you can send to your wholesalers the list of the blooms you require and they send you the prices so it is easy to place your orders too. You also have different templates to create your proposals, every one is different and fun. I totally recommend you to invest in this helpful tool, you won't regret it.

Cons: I need to schedule some time to learn more tips and tricks from Details University, I can't wait to do it.

Vendor Response

by Details Flowers Software on June 19, 2018

Hi Yazmin!

Thanks so much for your kind and thoughtful review of our software. Details was built for florists just like you-- and we are so glad that you appreciate all of the tools currently in the system and that you are using all of them!!

Setting some time on Details University will definitely be of a benefit and you will pick up some handy TIPS and TRICKS from our team. We are always here to help you, so do not hesitate to ask for help if you EVER need it!!

Thank you!

Corrine

Excellent! I've been with the company almost from its beginning and have watched its growth.

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The features are there and they are ever improving on the design a it and working with the users to incorporate the many needs of different designers.

Cons: Waiting for the new updates. I enjoy when we get updates so I'm impatient to see what is next. Other than my impatience I can think of no other "Con".

Overall: It makes it easy for me to provide professional proposals for clients while assisting with housing my inventory.

Vendor Response

by Details Flowers Software on May 31, 2018

Hi Tonga-

You are a wonderful supporter and we are only sorry to make you wait between UPDATES!! lol. We love working with designers. You guys are each so talented-- and we are super delighted that you are using our software to run your daily operations and proposals. Thank you for taking the time to write such a nice review. We appreciate your support!

-Details

I can't live without this software!

Aug 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Two things: 1. It 'dumbs down' as much as possible to help communicate to our entire staff what client's need. It's easy to read so even if a staff member hasn't had any interaction with the client, it's so detailed that they can pick up the proposal and know everything about the wedding. 2. Clients LOVE it!! Clients are more and more detailed and visual these days. We get rave reviews!

Cons: It can sometimes be a little slow, but it normally fixes itself out. Support is so responsive we've found it's slower when they are working on something new.

Overall: Amazing!! Customer service and the product are impeccable!

Details has been a great addition to our overall process with out wedding clients

Jul 20, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The pretty proposals (always get compliments/praise), accuracy with pricing when building bouquet recipes, the cost feature when ordering (HUGE TIME SAVER), and the customer service when I have a problem/question had been top notch.

Cons: The only thing I can say is there are few areas that I feel can be "simplified" or better constructed for ease of use in the future. However, overall it has all the tools I need :)

Vendor Response

by Details Flowers Software on July 27, 2018

Hi Chanel,

Thanks for taking the time to give us your review. We are so pleased that Details is meeting the demands of your job. We are constantly monitoring and evaluating the features needed to give them to our users in a timely and fresh manner. We appreciate all the support, encouragement and constructive criticism. It really aids us in building a solid and wonderful program.

We are thankful for your support!

-Corrine

Capterra-loader

I've been using Details for a year and I've seen an increase in prospects converting to clients

May 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The proposal is so professional looking, so much better than the excel spreadsheet I was using before I discovered Details. The costs sheet counts all the stems making it easy to order the correct amount and the recipe sheets can be printed out for any designer to follow. It's a real time/labor saver!

Cons: The inspiration photos don't upload onto the proposal, so they have to be uploaded once more. Hope that's one of the updates in the new version.

Vendor Response

by Details Flowers Software on June 06, 2018

Hi Mary!

Thank you for the review and we are so happy to have you as part of our wonderful florists!! We are so glad that you find our tools professional and good looking! Everyone our team agrees that a florist should be sending out a pretty proposal!! As far as the inspiration photos, we remedied that feature so that now you can only upload images once! Please check with our customer support team at support@detailsflowers.com and we can walk you thru how to do that!! :) . Thanks so much for being a valued customer.

Time saving estimates with professional proposal

Jun 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: I love how it saves me time and puts together beautiful proposals for my clients. I have cut my estimating and ordering time in half.

Cons: I wish I was able to work on proposals while offline. I would also like to see auto population of the inspiration resources.

Vendor Response

by Details Flowers Software on June 19, 2018

Hi there!! We love that you are saving time with creating beautiful proposals and ordering products in our system. We will definitely add to work on things when you are online-- but that is also one of the beautiful things about the cloud-- work nearly anywhere-- as long as there is wi-fi! I can see the struggle if you were working from a mountain escape or deserted caribbean island. But wait! If you are there, why would you be working!!? We'll make a note as a feature in the future. We love to think about the possibilities!

Thanks for your review!

-Corrine

Details has not only saved me time, the amount of money I saved by preventing errors, has been great

Jun 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The proposals templates have been a game changer in providing my clients with a great, visual experience.

Cons: I'm looking forward to Details to continue to roll out software updates to become a fully integrated CRM system. In the few years we've been working with them, they continue to improve tremendously.

Vendor Response

by Details Flowers Software on June 18, 2018

Thank you Kat!! We are so thankful to you for taking the time to write a review. As event designers ourselves, we were in desperate need to have a solution that would save us time and money. Details is the result. We are so thankful to florists like you that took the time and investment early on as supporters of this software! We thank you for your continued support as we create the best floral software available for florists like you! Thank you, thank you!

-Corrine

Capterra-loader

Exceeds all expectations

Jul 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The beautiful proposals I am able to present to my prospective clients and the features that help streamline my ordering process of both flowers and hard goods.

Cons: Can't think of anything. My experience has been amazing. Any problem I have is always addressed immediately either through customer support or an update to the software based on the problem I experienced. Details is constantly updating the software based on customer experience.

Vendor Response

by Details Flowers Software on July 16, 2018

Thank you Candice for your review!! We are so appreciative to have your business and glad that you find our service to fit your needs. We love to help you with any of your requests-- so always let us know if there is anything that we can assist you with! Cheers to a great year of events!!

-Corrine

Details gives you the professional upper hand and visual creativity that clients crave.

May 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: I love being able to give my clients a quote(that's accurate) on the spot without having to pick up a calculator. They get every detail and there is no discrepancies due to the contract being attached directly to the proposal.

Cons: It's hard to dislike anything about details software but one thing I would like to see in the future is having an app for the software.

Vendor Response

by Details Flowers Software on June 06, 2018

Hello Heather!!

Isn't it wonderful to no longer have to pick up a calculator?!! We agree!! There is nothing better than having a professional upper hand that your clients crave!! That's worth its weight in gold!! We DO have plans to have an APP-- Yippee!! But you will have to wait a few more months, and a few other exciting features before we can add that! We are continually working to improve our product and the tools that we can offer professional floral designers like you! Thanks for the review! We love and appreciate you!!

Capterra-loader

Details keeps my weddings organized and presents my services so professionally.

May 31, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The professional image it sends to my clients. Keeps my weddings organized. Allows me to know costs. Absolutely love it!

Cons: Would love an actual manual. At the least, a site map. Sometimes, navigation is a little difficult.

Overall: I partner with a large event facility and there would be no way I could keep track of all the different details without this software. Also love the costs function. I can easily see what and how much I need to purchase. Great customer support.

Vendor Response

by Details Flowers Software on June 18, 2018

Thank you Cherrie for writing such a great review about our software and our customer service. Those are some of the most important services that we offer-- being there for our users when questions arise. We actually added a great users manual to the version 3.0 that is located in the "support" section of the site. Almost every questions we could think of is listed in that. Please check it out or always feel free to give us a ring M-F 9-5 EDT. Thank you!

-Corrine

It only gets better with time!

Aug 16, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The customer support and the time it saves me! Oh and not having to do math anymore! This does all of that for me and gives me peace of mind that I'm not under/over pricing or ordering. I'm having fun putting the proposal together and I could never say that before!

Cons: Anything I would say here is already being addressed in near future updates, more customization and integration with quick books.

Overall: Stick with it! There is a learning curve and setting it all up takes time. Once you get through loading all your settings and photo's, and tweaking the content to your personal preferences, this tool is a dream come true! The customer service is outstanding! She has basically held my hand as I learn the ropes, and could not be nicer if she tried. I caught a small wording on an email that was a bit confusing and they fixed it in 24 hours. The responsiveness is really just terrific.

The investment is very reasonable and once you see all the features and all the future updates they plan, it's really a high-value tool. I could not see myself continuing to run my business piecemeal with MS Office and a calculator, this software will allow me to stay on top of proposals that used to take me hours, ordering, and even track rentals and act as a CRM as well!

This software is a game-changer. Increase creativity and productivity with time to spare.

May 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: It takes me 75% less time to create a quote for a prospective Bride, while creating a beautiful portfolio that wows the customer. I love the feeling of knowing that my quote is spot on in price and value, and the costs tab allows me to see exactly what I need to purchase to fulfill the order- no more guessing games! The recipes gallery allows me to pull designs quickly and add them to a quote, which is very helpful with a Bride that lacks vision and needs inspiration.

Cons: Nothing so far. It's hard to find something wrong with this software- they listen to their customers and the updates make the product better every time!

Overall: Saved time, saved money, produce a portfolio that wows the customer!

Vendor Response

by Details Flowers Software on June 06, 2018

Thanks Brandy!! We agree that the "guessing game" is no way to properly run a business!! We love that YOU love that your proposal is spot on and that you can utilize our technology to design your events with SO much time saved!! We appreciate that you took the time to write such a lovely review-- and we are very pleased to have you amongst our talented floral designers depending on our software to help you DO MORE and EARN MORE with every single job! Bravo!!

I love the tools and the ease of using this program for my floral business.

May 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like how easy it is to build recipes, enter clients, send beautiful proposals and edit proposals.

Cons: I don't like that there is already pricing built in for certain florals because the pricing everywhere is different and unless I go in and look at each floral I use and check the pricing it can be missed and sometimes affect my bottom line.

Vendor Response

by Details Flowers Software on June 18, 2018

Hi Amanda-

Thanks for writing your review. In response to the issue with pre-loaded pricing, you can and might want to take a moment to set any of those pre-labeled values with your own. It's easy to do, and will make sure that you can adjust that based on your region. If you need any assistance, please feel free to reach out to our team at 386-255-9594. We are here to help you DO MORE and EARN MORE-- and we'd love to help you!

Thanks so much!

-Corrine

beautiful proposals, pricing spot on

May 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: love the way it gives clients the visuals they need to make a decision on a proposal and takes the guess work out of pricing on my end

Cons: software doesn't create a good cover sheet with the most important info for day of, and I wish the recipe page included the costs of item for designers to see.

Overall: Makes my job easier, and helps my clients understand what they are getting flower wise and for their money. Provides a very professional proposal and there is no other way to create this look without spending hours on a proposal.

Vendor Response

by Details Flowers Software on May 31, 2018

Hi Derith-

Although you didn't give us 5 out of 5, we appreciate your comments and feedback nonetheless!! We love that Details has helped you get your pricing spot on and that our proposals create beautiful presentations to help you close every single sale.

We are working to make our Recipe PDF have the same dynamic functionality that our Proposal Editor currently has-- so soon you will be able to customize how your Recipe PDF's display, instead of our standard version. As you know, we are always making updates to make our software the best on the market for Special Event & Floral Designers! Thank you for taking the time to write a review. We appreciate your help!

Great customer service

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: I like how detailed the invoices are. When designing a Vance you need all the details for execution. It also delivers beautiful proposals to our clients.

Cons: There is nothing that I don't like about this software. They are always making changes to innovate the process which is nice.

Vendor Response

by Details Flowers Software on May 31, 2018

Thank you Elizabeth!! We <3 you!! We are constantly working to improve the product, and we value your feedback to make it better!! Thank you for taking the time to write a review. We appreciate it!

Gorgeous Proposals!

Sep 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I absolutely love the proposal layout and design! It is exactly how I always wanted my proposal to look but was never able to actually do myself. Being able to show colors and show pictures of each of the flowers I am proposing is huge. I am a visual person and so are my clients so having pictures and a beautiful presentation like this has definitely set me apart from all the other proposals that potential clients receive.

Cons: Sometimes I wish there was a "Live Chat" option for customer service. Emailing a request and waiting for a response takes more time, but the team at Details is very quick to respond. You just have to be a little bit more patient! ;)

Overall: Details has given me one of the greatest tools an event florist like me could have and that is a very clean, professional and BEAUTIFUL proposal template. The proposals created in Details set me apart from other florists and I know that they have made all the difference when my potential clients are making their vendor choices.

Next Level

Aug 23, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I am able to keep all of my documents in one place. Especially as my business grows, this has become increasingly important.

Cons: I wish that I had more options for editing my documents.

Overall: After switching to Details Flowers I have been able to take on more clients and not worry about whether I am missing something. I know that Details Flowers is only going to continue to grow and find ways to personalize the experience for my individual business. They are always extremely helpful when I have a question and if I have learned anything from my business it is that things will always come up and I feel confident that if Details Flowers can find a way to help that they will.

Great software !

Aug 15, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the look of the proposals that I send to my clients. When they receive them,they say WOW! what a beautiful presentation full of images. They love how they can see how all the blooms and linens and rentals look together.

Cons: I really need to keep working on it to get faster at producing the proposals. A few glitches when adding items to the company template.

Overall: I love the staff at Details. They are amazing when answering the phone and helping with every question. They Never make me feel stupid when I don't know how to do something. I'm a former teacher and this is critical to ongoing learning. Great job Ladies !

Easy to use software with great proffetional results. Saves time and human error.

Jun 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The background reports are the best. Great looking proposals. Easy to use. We are in love with Details Software

Cons: That I didn't discovered earlier. So many years doing all this process by myself. This software saves me time and money.

Vendor Response

by Details Flowers Software on June 19, 2018

Haha WIlliam! We are sad you didn't find us sooner too!! That's always the best review, and we are so happy to have partnered with your business to help you with EVERYTHING that you need to do. If you ever need anything, please do not hesitate to reach out to us. We are always a phone call or an email away. :)

-Corrine

Details software review

Aug 20, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I feel so much more professional and organized with the presentation for my clients. The papers are crisp and clean looking and easy to read!

Cons: The cost page when ordering flowers is difficult to estimate the true cost of my floral supplies. When gathering quotes, I receive the costs of how many stems I need. Not the true cost of per the bunch my wholesaler bills me. So I never have a true quote from my wholesaler when using Details.

Overall: My papers are all together now when I present to my client. Previously, I had the flower order on one download (google docs), an agreement download, and then a receipt. So three items to attach and for the client to download. This is much more cleaner looking and less work!

Capterra-loader

Details Software has been the best decision we have made for our bridal floral proposals

Jun 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is so easy to use and if you ever have a problem, you call and within two rings they answer and have the best customer service I have ever experienced!

Cons: There is hardly a con on this software but if I had to think of one thing to improve, it would be when I want to change the price of an item it takes me a couple of tries before it "locks in"

Overall: It makes it so easy to send proposals and not only is it easy, the presentation of it to the bride is fabulous!

Vendor Response

by Details Flowers Software on July 10, 2018

Thank you for your review Christina! We are so thankful to have Tipton & Hurst as part of the Details family. We are so happy that you are pleased with the overall presentation of your proposals and that your brides and clients are loving it! We look forward to growing with you-- and should you need anything-- please do not hesitate to reach out to our team. Thank you!

-Corrine

I love Details! It is very easy to use and if you do get stuck on something they have great support

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The system is easy to use. When you do hit a snag the support is readily available and helpful. Clients are very impressed by the results

Cons: No multiple delivery address options.

Would be nice if you could email out a receipt. Sometimes you have to click on a lot of options to get where you want to go

Vendor Response

by Details Flowers Software on May 31, 2018

Hi Dana,

We love giving AMAZING customer support! It is one of the most important aspects to our business-- because we truly believe that listening to our customers needs will set us apart from our competition! We love that your clients are impressed by your presentations. We are striving to meet every expectation and request-- so be on the look out for some NEW updates. They should make you very, very happy!! Can't wait to share.

Keep shining and keep blooming!

-Corrine

EDEN Review for Details

Aug 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that once the proposal is done, your order form and other documents are complete as well! Not as many documents to keep track of. Love that it's online too, never lose a document again and can access from anywhere.

Cons: I don't like that you have to upload inspiration photos one at a time. Wonder if there is a way to delete a client off the list if a client has been entered multiple times. Is there also a way where the proposals could be automatically moved when signed online?

Overall: Overall, I think the software saves me a lot of time and produces professional and detailed proposals. I love the option to keep track of payments as well!

It's saved me so much money already!

May 30, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I can't fudge the numbers anymore and lie to myself so I am no longer robbing myself of the money my skill and time is actual worth.

Cons: I do wish you could remove line items that I don't need on a proposal by proposal basis. They don't show up in the actual proposal but they gum up the worksheet a bit. I also do a lot of bespoke, unique stuff for each event that doesn't necessarily fit neatly into the predetermined line items, so I wish I could add in line items that are exclusive to just that one worksheet instead of having a million line items called "other".

Vendor Response

by Details Flowers Software on June 18, 2018

Hi Alex,

We are so glad to here that Details has already saved you money!! That's super important to your growth. We are working on an update that will address your "wish"-- so we are excited to share it with you and meet all of your demands. We love to help achieve all of the goals that our users demand in a software. Please never hesitate to reach out if you have any other wants or needs!! Thank you so much for writing a review of our software.

Thanks!

Corrine

We have had a great response to our proposals, bookings are way up and we look more professional!

Jul 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Makes us look professional, wedding design team gets a picture and floral recipe print out so they can work independently more easily, love that they pay directly through the site, so easy for our out of state brides

Cons: I'm sure I will find something eventually....but no cons that i can think of. I just wish i would have taken the university course offered by Amanda sooner than I did. SOOOO helpful

Vendor Response

by Details Flowers Software on August 06, 2018

Thank you Linda for your wonderful review. We appreciate the time you took to write it. We are so elated to hear that your bookings are WAY up and that you are looking more professional. We are specially designed for florists like you, and we are so pleased that your entire design team is enjoying the features of Details as well. We are happy to assist in collecting payments for those out of state brides. Sign up for our university classes. You will be so happy that you took the time for additional education with our team.

Thanks so much!

-Corrine

Amazing

Jun 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to use, clean and very organized.

Looks very professional and high-end

Received compliments from clients on how professional and elegant the proposal looked

Cons: When you send the proposal link- it should come up as your business name and the clients name. Example proposal from Exquisite Occasions for John and Cathy wedding...

Vendor Response

by Details Flowers Software on June 19, 2018

Hi Suzzette! We love that you find our software simply "amazing!" We knew that when we were designing a software for those specific to the floral industry that we would need something very clean, easy-to-use, and organized. Most of our clients work with very discerning clientele, and these are simple must-have's! We love a professional, and pretty proposal. So glad that our solution delivers this to you.

As we adapt our system to include full email capabilities and tracking, we will change the invoicing email for you too!

Thank you for the feedback! We appreciate you!

-Corrine

Just amazing software! Love it!

May 31, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The attention to details and the variety of options you have is limitless. The staff are friendly and beyond helpful. If you have a question they get right back to you.

Cons: There is a learning curve to it. That is the only reason there is a 4 star on ease of use, but once you get it, you will love it.

Overall: Getting quotes out so fast and having the recipe available to all the designers is great. Also it creates a list of stem counts to buy flowers.

Vendor Response

by Details Flowers Software on June 18, 2018

Hi Tony-

Thank you for writing us a review. We agree that there is somewhat of a learning curve, but there is SO much happening when you are an event designer. With so many components to the business, our goal is to make it as simple as possible!! We are so glad that you've take the time to invest in your business and yourself to make Details the absolutely best solution for you. If there is anything that we can assist you with, please let us know! We are here for you!!

-Corrine

This has been amazing! I love everything about the software. The presentation alone is amazing!

Jul 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love this software from it's ease of use to, the presentation you give to the client and let's not forget how awesome the Details crew is with their communication and attention to customer service.

Cons: There are a few things I would like to see improved, however, I don't have my list with me at this time so I can't expand on this at the moment.

Overall: Amazing presentations and awesome customer service resulting in more bookings.

Vendor Response

by Details Flowers Software on July 27, 2018

Hi Stacey-

Thanks for taking the time to let us know your thoughts on the software and how it is helping your grow your wedding floral business. We are pleased to offer a tool specific to the floral industry that is helping the world's best florists achieve more, and provide amazing presentations to your discerning clientele. We do our best to go above and beyond in customer service to make sure that we are meeting your needs, and addressing any concerns that you have or desire. Thanks for joining our network and we appreciate your business!!

All the best,

Corrine Heck, CEO/Founder