Details Flowers Software

Details Flowers Software


5 / 5
75 reviews

Who Uses This Software?

Details Flowers Software targets the entire floral supply chain, with a specific niche to help event florists producing the 2.5 million weddings that are happening annually.


Average Ratings

75 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $75.00/month/user
  • Pricing Details
    Details pricing starts at $75/monthly for 2 florist users.
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Details Flowers Software
  • detailsflowers.com
  • Founded 2015
  • United States

About Details Flowers Software

Easy-to-use software built for florists and designers to do more and earn more. Details streamlines proposals, ensures product availability and profitability down to individual arrangements and simplifies the payment process, helping florists get paid. Customized proposals Speedy event generation Increased revenue Design gallery & Portfolio Empowers floral designers to know immediate pricing Excellent Customer Service Unifies supply chain for flowers and supplies


Details Flowers Software Features

  • Automated Card Printing
  • Customer Account Profiles
  • Delivery Tracking
  • Order Management
  • Production Tracking
  • Stem Counting

Details Flowers Software Reviews Recently Reviewed!


Game Changing Software!

Dec 03, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the overall beauty of the finished proposal and my brides love it too. I love not having to do math in my head anymore, on the fly, with a bride sitting next to me and the pressures on. I can work on the proposals on my time and the software tallies as I go. This keeps my profits up and I can set my prices higher if I'm not sure what I will be charged by my suppliers. It takes the guess work out of everything! There really is no need to meet in person anymore unless the brides choose to.

Cons: One update I don't like at all is having to save all the time. This never used to be. It gets old and takes time. If you don't save you lose your changes and you can't leave a page without a save. The software is prompting you to save, even after a save, just when you want to go to another page. This is something they really need to fix. Also no customer support on weekends. I'm busy working 7 days a week so to be down for 2 and a half days is annoying sometimes.

Overall: Customer support is stellar and everyone is always so friendly and helpful. They have to be rolling their eyes when I call because I feel like I call all the time but they never make you feel like you have a dumb question or you're wasting their time. If they don't have an answer, which is rare, they will get you one within a day.

Vendor Response

by Details Flowers Software on December 05, 2018

Hi Amy,

Thank you for taking the time for the review and we appreciate your feedback. First, we love that your clients and brides love the finished look of the proposal. We know how important presentation is for an event designer, and take the utmost care to make sure you are always looking your best. We also know how tedious it can be to do "math in your head" and we also love how the software tallies as you go. Such a lifesaver.

To address your request about the Save button, we are working to resolve this new addition. As you know, sometime things take refining before they are perfect, and this update gets us one step closer to a more uniform system. Changing user behavior can be a challenge for us too! Good things coming.

As you know, we do our best to answer all requests in a timely manner, and typically, you don't have to wait too long. Definitely something we will add in the next few months, extended evening customer support!

Thank you!

Corrine & Details

Capterra loader

It's Bloomin Perfect!

Dec 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My Favorite things about Details list:

TIME MANAGEMENT- For 17 years, I used an excel spreadsheet to develop each quote. I was not efficient, and quite time consuming. Details software allows you to create a "recipe" by simply dragging and dropping the stems that you would like in each recipe. It's not only great for building the visual quote but you have the capability of pricing each individual stem, so once the recipe is done, your cost and retail price has already been calculated and entered into the stem counter document. It is simply revolutionary. It has saved me many hours through the years that I have been using this program.

Costs Awareness- As I mentioned above, each stem is already priced by you. So once the recipe has been put together, it not only shows you what your cost is, but in a separate column, it shows you what you should be charging based on your mark up. This has FORCED me to see how I was unvalueing my work FOR YEARS. I showed a 12.5% increase in profits in my first year of using DETAILS. That is a HUGE amount of my blood, sweat, and tears that I was simply giving away without even realizing.

Increased sales- This one is very simple. I am constantly being told by my brides that they were so impressed with the professional, detailed quote that they received from me. It makes them feel more confident with my quotes over my fellow competitors that are still doing hand written quotes with no images, and very little detail.

Cons: I have been with Details for approx 3.5 years. I started with them in the beginning and have gone through many painful updates, but I would do it all over again because then end result has seriously IMPROVED THE QUALITY OF MY LIFE! I have been a wedding floral designer for 21 years and this has been wonderful. They have integrated so many functions into this program that I love.

1. You can request quotes directly through the program

2. Stem Counter

3. Presentation

4. Costs Page is wonderful to see where you are at budget wise.

Overall: I think I covered most of this above, but to wrap it up, by using Details, it has allowed me to use my time more wisely. As a business owner, you wear many hats. I think that Details is a great asset to my company and plan to use it for many years to come.

Vendor Response

by Details Flowers Software on December 17, 2018

Hi Heather!

Thank you so much for your wonderful review of our software. I can remember when you started with us-- and we were just getting off the ground. It's probably FUN to see the dramatic changes that have taken place since you began!

We have always loved the visual components of the software, and we are glad that it is enhancing the sales experience for your clients. The Cost Awareness is also so amazing. We never want you to undervalue your work-- and with Details-- you won't ever do that again!!

We know that brides are impressed with the professional, detailed quote. We are so happy that they are confident with your pricing.

Thank you for being a valued Details customer for 3.5 years. We are so happy that you are using your time more wisely-- and focusing on the things that need your attention most-- your clients!!

Thanks so much,

Corrine Heck
CEO/Founder

Details Has Saved Me So Much Time!!!

Nov 01, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Using this software has saved me so much time, and the more that I use it the more time I am able to save since my past "floral recipes" are saved for future use.

The software produces gorgeous imagery, that makes selling our products and designs easy!

Cons: From time to time there are a few tech issues to work out (mainly during "updates"), but to be honest this is the way all businesses seem to operate in today's marketplace. The time saved and the beautiful estimates that you are able to produce make the few tech issues easily tolerated. I'd rather work with software that occasionally updates and attempts to make things easier for their users then one who doesn't try at all.

Overall: I really am saving more time that ever and I am much more confident when sending out my proposals. Before Details I was often worried that I was leaving out a page, or a cost sheet. With this software everything is always there! I also love having the ability to have clients sign their contracts and pay online, avoiding the "check is in the mail" excuse.

Vendor Response

by Details Flowers Software on December 03, 2018

Hi Heather,

We are so glad to have your testimonial and feedback for using our software over the last few years. It was designed to save you time, and the longer you use it, the more time it will definitely save you. Past floral recipes are a dream! We love that you can save your beautiful imagery into the software to reference later. Our newest functionality of saving entire events, will make future jobs come together in a snap. Like MAGIC!!

We appreciate that you understand that although we do try to make it absolutely perfect, from time to time we encounter a few hiccups. Hopefully, you see that we remedy them quickly and do our best to make improvements quickly and as needed. It's all part of the process to perfection.

We love that you are more confident in your pricing and accuracy. It definitely is helpful to have a place to refer too. Everything is always there.

Thank you for business a valued customer!

Corrine Heck, CEO/Founder
Details Flowers

This has made all the difference!

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its so easy to use, its beautiful (Brides are always telling me how pretty their quotes are), they are constantly evolving to better serve their clients.

Cons: I was scared of change at first and it takes some practice to get used to creating the right quote for your client but once you get the hang of it it couldn't be any easier.

Overall: We used to do our wedding quotes in a word document and create an order in an excel spreadsheet. I had been referred to Details for a few months but kept balking at changing how we did things until I talked to Customer support! I can not explain how much this program has changed how we do things. Quotes used to take me hours to craft which now only take a half and hour and they look even better than I could imagine. Ordering couldn't be easier, its essentially two to three clicks on my computer and the order is sent directly to my wholesaler. I never have to worry about accidentally leaving an item off of an order again. Details even keeps track of our rental inventory and allows me to see how many of a container or decor item we need each weekend. To be completely frank, Details is so easy to use that I whipped up 2 wedding quotes less than 4 hours after my youngest son was born, while I was still in the hospital!

Vendor Response

by Details Flowers Software on December 03, 2018

Hi Dee & Meaghan!

We are so glad that you overcame your fear to get started and jumped into Details full force. You are now a DETAILS expert! Our goal at Details is to make it functional and pretty! We love that Brides are always complimenting your proposals. Best compliment to us!

We love that you are using the advanced feature of sending orders directly to your wholesalers! It is one of the features that we find SO valuable, and love that you have adopted it into your processes.

Perhaps the best testimonial is that you were using Details from your hospital bed after giving birth to your baby! We love that! Details is on-the-go with you nearly everywhere. Well, EVERYWHERE!!

All the best,

Corrine Heck
CEO/Founder

Capterra loader

Game changer for my business

Dec 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I absolutely love that the software I was able to streamline my business in so many ways.

The stem counter is priceless and helps me save so much money when I order flowers.

I love being able to see average cost of each stem it helps me price designs accurately maximizing my profit. The invoicing feature makes everything so convenient and easy for my clients to make payments. I can't wait to see all the future features they will be implementing over the next few months and looking forward to being able to sync my calendar with my booked events.

Cons: The cost has significantly increased since I started using the software when it was first released.

Overall: A software has definitely helped improve my overage cost for supplies and perishables as well as under selling myself

Vendor Response

by Details Flowers Software on December 14, 2018

Hi Sara,

We love that you proclaim Details as a "Game Changer" for your business! We know that you have been with us for quite awhile, so you've definitely seen some of the changes and goals that we've had for the software.

We love that you are finding so many priceless and valuable features. Pricing is definitely our strong point, so we are so happy that you are finding the benefits and streamlining your workflows.

Although we strive to maintain fair pricing, we have not increased pricing for our actual clients. Some of our earliest adopters still have their initial rates. We definitely recommend locking in your annual rate. Our goal is to keep pricing at a minimum, but as we all know, development and storage are costly features.

We appreciate your feedback, and look forward to working with you over the years to come. Thank you for your review!

Sincerely,

Corrine Heck
CEO/Founder

Capterra loader

Fantastic Software that has helped the development of our profits

May 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy use and continued branding. From start to finish everything we present the client is well polished and beautifully presented. On the back of house side. No more guessing on pricing, no more missed stem count, no more under charging, inventory is monitored, recipes for each items means staff will get the designers design right. The beautiful images in every proposal really "wows" the clients. Think a client is a "looksey" vet them first with the estimate portion. If they are pushy give them the executive proposal and keep your design under lock and key.

Cons: Making my old recipes find-a-ble. BUT it is only because I have used this for so long turning off and on was an option. Now it is an upgraded enhancement. . When creating a new recipe you have the option of turning this on or off. I just need to take time to find my favs and do it.

Overall: I am saving time, money and no longer stress about ordering enough product. My clients receive a very clear and understandable proposal and contract. Communication is key to success and when working on a persons wedding or event I love they can see images of each bloom, pictures from their or your inspiration. This creates a beautiful working relationship where expectation are clear and what they will receive even clearer.

Vendor Response

by Details Flowers Software on May 31, 2018

Dear Geona,

You were one of the first people to start using Details and we love that you are still enjoying the software and that it is maximizing the time spent on your proposals. We agree that our proposals create such a "WOW" experience to the brides that you are working with. We love that you can sleeping easy at night and not stressing about all of the particulars because you know it is safely stored in our online platform. Thank you for the review-- and we look forward to watching your business continue to bloom!! Thank you for being a valued customer.

-Corrine Heck, CEO/Founder

For florists by florists

Oct 01, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The proposals are beautiful and the selection of flowers and containers during the consultation presentation is impressive when working with clients. We get positive feedback regarding the proposals which present well with our high end client's expectations. We definitely have a strong conversion rate with the beauty of the proposals and the ease of the contract signing process. The software is easy to use and has great features for recipes, checklists and organization. My staff love the recipe worksheets.

Cons: Getting the initial templates and recipes loaded is time consuming. We wish our local/favorite wholesale company was signed on. We don't like the extra credit card fees with Stripe. We wish the financials and invoicing would work with QuickBooks.

Overall: We love the customer care and rapid response to our questions. Details is definitely tailored to florist's needs.

Vendor Response

by Details Flowers Software on December 03, 2018

Hi Justine,

Thank you for taking the time to write a review about your experience with Details and your enjoyment of using the software during consultations and for your proposal preparations. We are definitely geared towards a florists, and although a lot the same, the flexibility to add whatever you want is a bonus, but can be tedious to add your entire inventory. We are always looking for ways to make this easier and more complete.

Our integration with some of the financial institutions is coming soon, which will give you a few options with your merchant processing. We have our limitations, but are always looking for ways to improve the customer experience and savings to our florists.

Our team will continue to do our best to meet the demands of any questions with rapid response. We appreciate and value your business and look forward to watching your business grow!

Thank you!

Corrine Heck, CEO/Founder
Details Flowers Software

Wonderful!

Sep 21, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how each client's proposal is so personal and is so easy for them to understand. I love how detailed the proposals are for the client and how easy they are to understand.

Cons: The update is a little confusing at times. I wish that the current page would move the booked clients completely over, instead of having them all potential clients in a catch all area.

Overall: Details has been a life changer when it come to proposals. It has helped increase how closing ratios and bookings. It so easy for the client to understand and they love the creative design it has to offer. Almost every bride mentions how excited they are after seeing their proposal because it helps them see their vision coming to life.

Vendor Response

by Details Flowers Software on December 03, 2018

Hi Rochelle,

We also love that you can show off the unique personality of your clients in our designer proposals!! We know that it is super important for your client to understand exactly what they are getting.

We are constantly looking at the easiest way to add new and improved features. And will also make additions to our pipeline as we progress.

We are so happy to have you as a customer and like that you have found Details to be a life changer when it comes to your proposals. We are always happy to hear that your bookings have increased. We love to keep brides happy- and love that they are excited in the moment they received their proposal from you!! Thank you for your business.

We look forward to watching you bloom & grow!

Sincerely,

Corrine Heck, Founder & CEO

This is my first year using a CRM program and it really keeps me organized with less work.

Jun 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: I appreciate that they are constantly updating the software based on feedback. The new dashboard is so helpful!!!!

The ability to create recipes and have them translate into an easy stem count order form has saved me a lot of time.

I love that the system tracks payments (I used to use a spreadsheet) and has an integrated cc processing system. It also ensures all your items are correctly added. (I used to use a spreadsheet and had issues with formulas not integrating newly added items. No more mistakes now that I use this system.)

The template gives a professional product to share with my clients. I love the ability to hide sections that I don't feel are necessary, customize images, have the contract terms and financials all integrated into 1 document.

Genius to be able to mail clients a link and have them electronically sign it. Also great to be able to expire the proposal to discourage price shoppers.

Great customer service. Whenever I get stuck, they call me back and are friendly and patient.

Cons: Empty pages within the proposal. I would love the ability to hide them. I realize it has to do with automatic page breaks, but it bothers me.

Wish I could adjust contract and payment terms at an individual level. ex: standard terms are great for normal clients, but I have several last minute customers where we need abbreviated payment terms. If I change it at the company level, it changes all my existing and future contracts.

Vendor Response

by Details Flowers Software on June 19, 2018

Hello!

Not quite sure who this is, so I would love to speak with you because some of your con's are available currently! We are always making updates and listening to our user base to make sure to give you the features that you are requesting as fast as we can develop them!!

We love that you are loving the new updates and that the software is supporting and assisting your business. Thank you for the review!

Capterra loader

This software saved my flower business.

Jun 04, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Details is visually appealing, the layouts are lovely for clients and help organize visual images for the look of each event. The best part is the backend which makes cost-control and ordering a breeze. I can look and see what my overall purchasing cost will be, where I can make adjustments to avoid overbuying of flowers, inventories for rentals, and it puts out a nice, easy-to-follow recipe sheet for the workroom. Definitely designed by a florist and by having it all there (contract, mood board, payment processing) helps me run my small business and the 100+ events that happen each year.

Cons: The one thing I don't like is that it has just a tad too much customization for weddings that make it awkward for corporate or non-profit clients' events. It also took a great deal of time to input all of the components (flowers, prices, items), but once input, not too hard to keep up.

Vendor Response

by Details Flowers Software on June 18, 2018

Thank you Tracey for such a lovely review. We are so glad that you titled your review "This software saved my flower business!" We are so happy to be a part of your success. We know that you will love our new Worksheet Template Feature that is launching soon. It will allow you the ability to customize the proposals/worksheets even more to give you an upper hand on pricing multiple events of different kinds and styles. We can't wait for you to see it!!

Thank you for being an early adopter of our software. You are the best!

-Corrine

LUX Florist Review of Details

Oct 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We love how it helps us stay on track with how to price our product accurately! We also love the way it presents the proposal to our clients in a very visual and organized way. It has cut our closing time down significantly which helps pay for the software 10 fold!

Cons: We currently have no complaints when it comes to using details!

Overall: Details has helped increase our sales, communicate with our team and have a more transparent view of our margins. We are so grateful to have something that allows us to be more efficient and is easy to use! Can not say enough amazing things about this software!!

Vendor Response

by Details Flowers Software on December 03, 2018

Hi Cynthia,

We all know that florists are not the best mathematicians!! lol. Details was really created to help you do multiple math problems in a few steps-- while magically importing all of the data of ANYTHING into a proposal.

We love that the software is paying for itself 10X over for you! That's a great testimonial. We love that you have no complaints-- we work really hard to make it a solution you can rely and depend on.

We think that communication is KEY to any business, and to say that Details helps you communicate better is a huge compliment to what we do and why we do it!

Thank you for your outstanding review! We appreciate it!

Corrine Heck, CEO & Founder
Details Flowers Software

Easy, Flexible, Affordable magic for any Event and Wedding Planners

May 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to show not only all the flowers available, but also your in house inventory, linens, structures and misc products. It counts my stems, pulls my inventory, reminds me of payments due, stores contracts, coordinates my life as a planner. It basically is my Assistant....I can reach out to clients not only from my studio , but on any device tablet even my phone if I am out in the field. Instead of rummaging through files and trying to decipher my own handwriting, I can pull up every detail of a clients event including other vendors, timing, and wholesalers, swiftly and accurately.

Cons: With Details Flowers' team, there is nothing I don't like about the software. They are always there to listen to their clients (us)about what could work more efficiently and they are constantly implementing new tools.

Overall: Easier to book clients, order product, pull inventories, and make my life as a planner more efficient of time and MONEY!!!

Vendor Response

by Details Flowers Software on May 31, 2018

Hello Peter!

Thank you so much for your wonderful review and we've loved seeing your business bloom as a user of Details!! We love to see the magic that you create each week, and to think that we are helping you have an awesome floral business is the highlight of what we do and why we do it!! We thank you for your continued support and thank you for being the first to write a review on your experience of our software!

I can't live without this software!

Aug 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Two things: 1. It 'dumbs down' as much as possible to help communicate to our entire staff what client's need. It's easy to read so even if a staff member hasn't had any interaction with the client, it's so detailed that they can pick up the proposal and know everything about the wedding. 2. Clients LOVE it!! Clients are more and more detailed and visual these days. We get rave reviews!

Cons: It can sometimes be a little slow, but it normally fixes itself out. Support is so responsive we've found it's slower when they are working on something new.

Overall: Amazing!! Customer service and the product are impeccable!

Vendor Response

by Details Flowers Software on November 16, 2018

Dearest Zoe,

Thank you for taking the time to write a review about your experience with Details!! We love that you are able to communicate with your entire team and clients about their events. It's easy to read and we love that your clients LOVE it!!

When it comes to giving superior service, our team is here to help you every step of the way. Thank you for allowing our team to help you in the management of your busy event schedule. We love working with you!!

Thanks so much for your review,
Sincerely-

Corrine

Details has changed the way we do business...for the better!

Jul 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software allows us to show our couples what the flowers look like, giving them a great visual and understanding of the overall look. It does all the pricing for us! Although it takes me a bit of time upfront (I'm still a little slow at it...) it saves me SO much time on the back end it's unreal! Plus no more calculation errors. And more profit!!

Our couples love it as well, and I have closed many sales without ever meeting the couples...

Customer service is fantastic! They take note of your suggestions, and even tell you if your ideas are already in the works.

Cons: At first, it seemed a little "buggy" with odd things happening. But as time has gone on, those issues are few and far between.

Overall: Better profits, ease of closing sales, couples love it!

Vendor Response

by Details Flowers Software on July 10, 2018

Hi Kelly!

Thank you so much for taking the time to write such a stellar review for Details!! We are very pleased to hear that our software is helping you be more profitable!! What's the point of being in business if you are not making money!!?? lol. We love providing you with wonderful customer service when and if you need it. We also love to hear any new ideas or issues that your business encounters and are always looking to resolve and or add them to our tools. The more we grow, the more we learn. And of course, we are so happy to have you on this journey with us. Should you need anything in the future- please do let us know! Thank you for your review!!

-Corrine

It only gets better with time!

Aug 16, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customer support and the time it saves me! Oh and not having to do math anymore! This does all of that for me and gives me peace of mind that I'm not under/over pricing or ordering. I'm having fun putting the proposal together and I could never say that before!

Cons: Anything I would say here is already being addressed in near future updates, more customization and integration with quick books.

Overall: Stick with it! There is a learning curve and setting it all up takes time. Once you get through loading all your settings and photo's, and tweaking the content to your personal preferences, this tool is a dream come true! The customer service is outstanding! She has basically held my hand as I learn the ropes, and could not be nicer if she tried. I caught a small wording on an email that was a bit confusing and they fixed it in 24 hours. The responsiveness is really just terrific.

The investment is very reasonable and once you see all the features and all the future updates they plan, it's really a high-value tool. I could not see myself continuing to run my business piecemeal with MS Office and a calculator, this software will allow me to stay on top of proposals that used to take me hours, ordering, and even track rentals and act as a CRM as well!

Vendor Response

by Details Flowers Software on November 16, 2018

Hi Kristen,

We agree that we are getting better with time! When we first launched our software, we only had a few good features. Now, we have 100's of awesome features!!

At Details, we love to give that one on one time to help our customers learn more-- and do more. We are so happy that you are finding our software helpful to properly pricing and making profits on every single event. We think that peace of mind is so important to running a successful business.

As with everything, there is a learning curve. But we have made our system simple, intuitive and easy to use. We love to work with you to make sure that you are and will be a Details PRO! Thank you for your review.

Sincerely,
Corrine Heck, CEO

I now have the tools to be more independent.

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: After writing the recipes I found myself stuck in a place where i was dependent on my team to complete the proposal process. I wasn't proficient in excell and other softwares we were using to develop the create proposals. I felt like I wasn't pulling my weight on the back the house side of things. Details gave me independence and confidence and I am now able to completed the entire proposal process by myself. My team can now focus on other responsibilities to keep our operation running smoothly.

Cons: With anything new there will always be a learning curve. However, the team at Details is on it. Their customer service and attention to "detail".....no pun intended, took all of the worry away and supported me through any questions i had.

Overall: For a person who struggles with technology and avoided the proposal side of my operation, Details has given me the tools to complete the proposal process from start to finish. I am now able to task my team members with other vital jobs. Details has increased my workflow, confidence and has given my business new tools to stay ahead of the game.

Vendor Response

by Details Flowers Software on December 03, 2018

Hi Bron,

We know how difficult and overwhelming it may seem to implement a new system into your business. We are so excited that you took the plunge and made the decision to be a customer. Everything takes time, and our team will always be here to support you throughout the learning curves. That's part of what we do best.

We love that you and your team are working more independently and that you are getting your systems refined. We love watching the most talented designers become software ninja's too-- and you are definitely that!!

We look forward to seeing you soon! Thank you for being a valued customer, Bron!

Sincerely,
Corrine & the Details Team

Capterra loader

I'm grateful to have found Details Flowers--it's a huge help, saves time & proposals look polished

May 30, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the time is saves me when I have to make adjustments to a proposal--it used to take me FOREVER to re-crunch the numbers for entire recipes, now it is seconds. Also my favorite feature is definitely the order sheet that tells me how much I need of everything. and lastly--being able to print up individual recipes has been a total game-changer when it comes to production time. So easy for my team to pull stems and get to work. LOVE IT!

Cons: There is a definite learning curve on using the software and I have made many mistakes--usually it involves forgetting to check a box or entering a quantity improperly. This is definitely user error but it has cost me on occasion. (for instance adding an item to a proposal--but putting that I need 0 of them. So the client is expecting this item, but the price does not reflect the costs involved). I don't find that the software is as intuitive as I would like. But the upside is that the customer service is really excellent... Very responsive, friendly, helpful and good at not making you feel stupid. With time I have learned to use the product and really make it work for me.

Overall: Clients pleased, Wedding planners pleased. Looks very professional and polished, saves me time--and therefore money. Provides a back-up verification system for payments to compare with my spreadsheets.

Vendor Response

by Details Flowers Software on June 18, 2018

Hi Suzi!

We are so grateful that you found us too!! Thank you for writing such kind words about our software. It is our intention to continue to grow and add more easy-to-use and intuitive solutions to make sure that you capture every event!! We look forward to working with you and your team.

Keep blooming!

-Corrine

With love from Wild North Flowers

Dec 03, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The thing I love most about this software is how professional my proposals look in the end. They are put together and organized, and the way it's laid out makes it easy to put everything together in a complete package!

Cons: There are moments the software will have a bit of a bug after updating, but the Details team is quick to respond and extremely helpful and friendly and they fix things in minutes! With their new Save system, your data can't be lost!

Overall: I have been able to save time in the long run when putting together quotes for my clients, which leaves me more time for more clients and other areas of the business.

Vendor Response

by Details Flowers Software on December 13, 2018

HI Mackenzie!

Thanks so much for the review of Details. We love that you are more organized and that your proposals are making everything look more put together! We are so glad that you are saving time-- and giving you the chance to spend more time on other areas of your business!

Corrine

This program has saved me time, made sure I am charging correctly and increased sales.

May 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Once set up correctly it saves so much time creating quotes allowing me to get on with the hands on aspects of the job. Details creates beautiful proposals that are visual to non visual clients. It keeps all information on each job in one place. I love the recipes section in which you can hand staff and creating order sheets for suppliers.

Cons: I would love a section for Grooms address delivery. A section in which you can enter which staff is working on each jobs and even totalling their hours worked. I would like the costs page to tally how many bunches are needed as well as the stem count as we order per bunch from the growers/ suppliers.

Vendor Response

by Details Flowers Software on June 06, 2018

Lovely Miss Naomi! Thanks so much for your kind review and also for your suggestions!! We definitely will have those requests added in the next few series of updates. As you know, we are continually working to improve our platform, and we find recommendations like this extremely beneficial. Thank you again for your review!! Glad to have you on Team Details!

Details has streamlined our entire process- from inquiry, proposals ,payments, to flower ordering.

Jun 04, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Our favorite features: the beautiful proposals it allows us to create, including either our own portfolio images or images provided by the client. The pipeline management is also becoming a favorite - and of course the efficient costs pages. All of the features are valuable.

Cons: Like any software, it is only as good as the info you provide to it. It was a bit cumbersome to setup, but we are an established company of 20+ years, so we had a lot of inventory to include.

Overall: Time savings, accurate pricing and professional proposals!

Vendor Response

by Details Flowers Software on June 18, 2018

Yay Stephanie!! We appreciate your support and value your comments as an early user of our software. With over 15 employees, you know how cumbersome and tedious a large event can be with so many moving pieces. We are thrilled to offer a solution for you-- that is crafted for your unique flower event design business. We have a ton of new features on the horizon. We appreciate you jumping in feet first to give your business an upper hand when it comes to professionalism and creativity. We are here for you!

-Corrine

Details Flower Software has made a huge difference in our profitability and professionalism.

Jun 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love the fact that it does the math for me and that I know I will be making money! Also, the professional-looking and beautiful Proposal/Contract is very impressive and our clients love the pictures and details. I also love that the staff is so attentive to our needs, questions and even suggestions for improvement and they are incredibly responsive and timely.

Cons: Honestly I can't think of anything! If anything, it's my own internet speed that causes any problems.

Vendor Response

by Details Flowers Software on June 19, 2018

Hi Angela,

Thank you for being a valued Details customer over the last two years! We love that you have fully integrated our service into your daily operations and that you are profitable and professional! When we set out to design Details, your testimonial was the goal! Thank you for allowing us to serve your business every day. Thank you, thank you!

-Corrine

Love Details Flowers!

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We love how Details helps us to understand and adjust the profitability of our events.

Cons: Whatever issues we have had with the program, Details is already on top of the issues and making changes.

Overall: The customer service and responsiveness of the Details Team is exceptional. They are available to answer questions no matter how basic or complicated. They listen and understand what is needed to make our business profitable. The program is easy to use and make our presentations look good.

Vendor Response

by Details Flowers Software on November 16, 2018

Dear Laura,

Thank you for your review. We are so happy that you are loving Details-- as you have been using us for over 2 years now. Our team loves to help you anytime that you are needing assistance. Our goal is to teach you best practices, and watch you flourish! We love to see your business profitable and standing out! Congratulations. Thank you for being an outstanding customers.

Sincerely,
The Team at Details

Great software !

Aug 15, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the look of the proposals that I send to my clients. When they receive them,they say WOW! what a beautiful presentation full of images. They love how they can see how all the blooms and linens and rentals look together.

Cons: I really need to keep working on it to get faster at producing the proposals. A few glitches when adding items to the company template.

Overall: I love the staff at Details. They are amazing when answering the phone and helping with every question. They Never make me feel stupid when I don't know how to do something. I'm a former teacher and this is critical to ongoing learning. Great job Ladies !

Vendor Response

by Details Flowers Software on November 16, 2018

Hi Mary!

We love that your clients say WOW when they receive your proposals thru Details! When creating the software, we knew that clients/brides needed something that makes your stand out! We believe that Details gives you that upper hand approach.

We are so glad that you have had the chance to work with our team. We make every effort to give the one on one time to each and every one of our floral clients. We love to teach you and think that education is crucial to being an outstanding customer and user! Mary, you get a GOLD STAR!! Thank you for being a valued customer.

Sincerely,
Corrine Heck, CEO

Capterra loader

User friendly!

Dec 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: 1. Visuals that I can send my clients. It's a guaranteed booking

2. Ability to give a quote super fast to clients

3. Creation of recipes and invoice templates can be saved.

4. Help desk is quickly available. Even the owner will contact you.

5. Open to suggestions to make the software more user friendly and usually implement a change soon.

Cons: Doesn't connect to Quickbooks, but they are working on it

Overall: Details has helped me increase sales and profit!

Vendor Response

by Details Flowers Software on December 14, 2018

Angie!!

Thank you for your review and the time to post here! We love our users, and when you are receiving great feedback from YOUR clients, well that's a homerun.

We are always making improvements, and one of our upcoming releases is an integration with QB! It is going to knock your socks off!!

If you are ever needing anything, please do not hesitate to reach out to us. You know that we love to hear from you and look to make your user experience a great one!

Thanks for your post!

Sincerely,

Corrine Heck
CEO/Founder

Details software review

Aug 20, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I feel so much more professional and organized with the presentation for my clients. The papers are crisp and clean looking and easy to read!

Cons: The cost page when ordering flowers is difficult to estimate the true cost of my floral supplies. When gathering quotes, I receive the costs of how many stems I need. Not the true cost of per the bunch my wholesaler bills me. So I never have a true quote from my wholesaler when using Details.

Overall: My papers are all together now when I present to my client. Previously, I had the flower order on one download (google docs), an agreement download, and then a receipt. So three items to attach and for the client to download. This is much more cleaner looking and less work!

Vendor Response

by Details Flowers Software on November 16, 2018

Hi Fawn,

We are so happy that you are finding the software easy to use and that your clients are enjoying the presentation.

We are currently working with suppliers to see that items are priced appropriately and also with the appropriate stem count/bunch size. We find that sometimes you should use the system to estimate on anticipated costs or budgets, when it comes to items that are not sold in stems/bunches, but by weight.

This is super helpful when communicating with your wholesalers, and we are working on different ways to help make this task easier for you.

Thank you for your feedback! We appreciate your business and glad that you are a valued member of our community.

Sincerely,
Corrine Heck, CEO

I love Details Flowers Software

Jun 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I used to do all my proposal on a template I had in my computer, pretty basic, our recipes for every item are in a notebook, but now with Details Flowers Software everything is visual, organized, All our clients love to see the inspiration, blooms, and colors, we are using for their special day, for me keeping images with description, instruction, notes and recipes in one single place is absolutely the best, in case you need to recreate the same Bouquet again, the software is very simple to use, Another thing is you can send to your wholesalers the list of the blooms you require and they send you the prices so it is easy to place your orders too. You also have different templates to create your proposals, every one is different and fun. I totally recommend you to invest in this helpful tool, you won't regret it.

Cons: I need to schedule some time to learn more tips and tricks from Details University, I can't wait to do it.

Vendor Response

by Details Flowers Software on June 19, 2018

Hi Yazmin!

Thanks so much for your kind and thoughtful review of our software. Details was built for florists just like you-- and we are so glad that you appreciate all of the tools currently in the system and that you are using all of them!!

Setting some time on Details University will definitely be of a benefit and you will pick up some handy TIPS and TRICKS from our team. We are always here to help you, so do not hesitate to ask for help if you EVER need it!!

Thank you!

Corrine

Next Level

Aug 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I am able to keep all of my documents in one place. Especially as my business grows, this has become increasingly important.

Cons: I wish that I had more options for editing my documents.

Overall: After switching to Details Flowers I have been able to take on more clients and not worry about whether I am missing something. I know that Details Flowers is only going to continue to grow and find ways to personalize the experience for my individual business. They are always extremely helpful when I have a question and if I have learned anything from my business it is that things will always come up and I feel confident that if Details Flowers can find a way to help that they will.

Vendor Response

by Details Flowers Software on November 16, 2018

To whom it may concern:

Yay! We are so happy to hear that you are taking on MORE business since you moved into Details. We love that our systems are helping our florists to be more organized and more profitable.

We also love to personalize the experience for every customer-- because we know that all events are not one size fits all. Every event can be tailored to that clients specific needs.

As always, if you should ever need anything, our team is here to lend a hand, an ear or a delightful voice to get you thru the day!

-The Team at Details

Excellent! I've been with the company almost from its beginning and have watched its growth.

May 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The features are there and they are ever improving on the design a it and working with the users to incorporate the many needs of different designers.

Cons: Waiting for the new updates. I enjoy when we get updates so I'm impatient to see what is next. Other than my impatience I can think of no other "Con".

Overall: It makes it easy for me to provide professional proposals for clients while assisting with housing my inventory.

Vendor Response

by Details Flowers Software on May 31, 2018

Hi Tonga-

You are a wonderful supporter and we are only sorry to make you wait between UPDATES!! lol. We love working with designers. You guys are each so talented-- and we are super delighted that you are using our software to run your daily operations and proposals. Thank you for taking the time to write such a nice review. We appreciate your support!

-Details

Gorgeous Proposals!

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I absolutely love the proposal layout and design! It is exactly how I always wanted my proposal to look but was never able to actually do myself. Being able to show colors and show pictures of each of the flowers I am proposing is huge. I am a visual person and so are my clients so having pictures and a beautiful presentation like this has definitely set me apart from all the other proposals that potential clients receive.

Cons: Sometimes I wish there was a "Live Chat" option for customer service. Emailing a request and waiting for a response takes more time, but the team at Details is very quick to respond. You just have to be a little bit more patient! ;)

Overall: Details has given me one of the greatest tools an event florist like me could have and that is a very clean, professional and BEAUTIFUL proposal template. The proposals created in Details set me apart from other florists and I know that they have made all the difference when my potential clients are making their vendor choices.

Vendor Response

by Details Flowers Software on November 16, 2018

This is perhaps the best compliment!! "It is exactly how I always wanted my proposal to look but was never able to actually do myself." We always dreamed of a proposal system that was beautiful and functional. Details does both and we are so happy you are pleased!!

We recognize how important the visual component of Event Design is. Having a presentation that reflects your idea, style and budgets will make your clients decisions easy.

Thank you for this lovely review!

Sincerely,
Corrine Heck, CEO

So excited to use this "all in one" Floral software!

Dec 11, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use - and fun to "play" in! The proposal is already 90% formatted and only requires quick tweaks and image uploads to personalize for each client. Can work to generate quick proposals or very detailed ones with floral recipes, markups, etc. depending on what you need.

The training and the availability of support personnel to answer questions or schedule one on one sessions is fantastic. It also seems like Details' staff continuously works to make improvements and updates to the software. Excited to see where things are headed and what other features will be added in the new year.

Cons: This is all internet based so must have a stable connection in order to perform work (sometimes seems to "Freeze" or get stuck for me, but may be my Internet). Intended for use on a laptop or desktop - not easy to navigate on mobile. Hoping that in the future, orders for same weekends/delivery dates can be automatically combined into a single quote request to the wholesaler.

Overall: All inquiries, leads, proposals and payment records are in one single platform. We were previously using Excel, Google Docs, other online accounting software and payment tools. We can easily predict floral costs, markups and profitability. This has been KEY for us in running our business better than we ever have before. We are relatively new users and absolutely loving it!

I don't have to work until midnight anymore!!!

Dec 04, 2018
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the visual aspect and the ease of use.

Cons: Some of the recipes don't save or the flowers that you put into a bouquet don't show up when you try to create the proposal.

Overall: I have LOVED using Details. There are still a few kinks (that might actually just be me not knowing everything yet) to work out but it has saved me SO much time! I used to work on weddings AFTER a full day in the flower shop and work easily until midnight. With Details I can get my work done (mostly) during the work day and I don't have to use up my down time!

Vendor Response

by Details Flowers Software on December 05, 2018

Hi Samantha,

We are so happy that you aren't working into the WEE hours of the morning now!! lol. Details does give you the visual upper hand, and we are so happy that you agree!

We will need to look into your saving issue-- and it might have to do with the size of the file or the type of file. If you could send over your issue to support@detailsflowers.com-- we will look into this right away or let you know what to do to resolve. Interesting.

Thank you so much for the review and we look forward to seeing more of your beautiful events in 2019!!

Thanks so much-

Corrine & the Details Team

Details has been a great addition to our overall process with out wedding clients

Jul 20, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The pretty proposals (always get compliments/praise), accuracy with pricing when building bouquet recipes, the cost feature when ordering (HUGE TIME SAVER), and the customer service when I have a problem/question had been top notch.

Cons: The only thing I can say is there are few areas that I feel can be "simplified" or better constructed for ease of use in the future. However, overall it has all the tools I need :)

Vendor Response

by Details Flowers Software on July 27, 2018

Hi Chanel,

Thanks for taking the time to give us your review. We are so pleased that Details is meeting the demands of your job. We are constantly monitoring and evaluating the features needed to give them to our users in a timely and fresh manner. We appreciate all the support, encouragement and constructive criticism. It really aids us in building a solid and wonderful program.

We are thankful for your support!

-Corrine

Great, but room for improvement

Dec 03, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Create a beautiful and professional proposal for clients. I've already increased avg sales by using the software. New program with lots of room for growth. Price is great. Combines all of our steps into program. Amanda provides GREAT customer service! She is quick to respond and very thorough in helping you fix an issue.

Cons: Very difficult to use efficiently. Takes a lot of time to get around and get set up for a proposal. Saves every version which seems unnecessary. Wish it would auto save like other software programs we use.

Vendor Response

by Details Flowers Software on December 14, 2018

Hello!

Thanks for taking the time to review Details Software and we appreciate your comments. We know that in life, everything has ROOM FOR IMPROVEMENT! If it didn't, I'm not sure what would be left to do!! lol.

When I first started Details, it was a huge undertaking with ton of information and ideas of what the florist industry needed-- and we built from my initial desires. We've grown up a lot since then; staying true to our unyielding desire to offer the best tools for florists-- and listening to their needs.

We are so glad that you've already created beautiful and professional proposals for your clients with Details and that the software has increased your average sales-- that's AMAZING!

We appreciate your feedback and we will always take user feedback into consideration as we build out the next components of the site.

Thank you so much!!

Corrine Heck
Founder/CEO

EDEN Review for Details

Aug 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that once the proposal is done, your order form and other documents are complete as well! Not as many documents to keep track of. Love that it's online too, never lose a document again and can access from anywhere.

Cons: I don't like that you have to upload inspiration photos one at a time. Wonder if there is a way to delete a client off the list if a client has been entered multiple times. Is there also a way where the proposals could be automatically moved when signed online?

Overall: Overall, I think the software saves me a lot of time and produces professional and detailed proposals. I love the option to keep track of payments as well!

Vendor Response

by Details Flowers Software on November 16, 2018

Dear Jordan,

Thanks so much for taking the time to write a review about your recent experience with Details and that you are really enjoying our software! Thank you! We also love that when you complete a proposal, all of the necessary order forms and delivery documents are completed too! It's really great to have all of these features online to access at any time, and this is one thing that our users enjoy most. We are always adding new features and updates to make your life easier. In fact, you can now add multiple inspiration photos at one time. So check it out!

We are so glad that the service is saving your tons of time and is producing documents that show off your brand and style! Glad you are a happy client and thank you for your review!

Sincerely,
Corrine Heck, CEO

Capterra loader

I've been using Details for a year and I've seen an increase in prospects converting to clients

May 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The proposal is so professional looking, so much better than the excel spreadsheet I was using before I discovered Details. The costs sheet counts all the stems making it easy to order the correct amount and the recipe sheets can be printed out for any designer to follow. It's a real time/labor saver!

Cons: The inspiration photos don't upload onto the proposal, so they have to be uploaded once more. Hope that's one of the updates in the new version.

Vendor Response

by Details Flowers Software on June 06, 2018

Hi Mary!

Thank you for the review and we are so happy to have you as part of our wonderful florists!! We are so glad that you find our tools professional and good looking! Everyone our team agrees that a florist should be sending out a pretty proposal!! As far as the inspiration photos, we remedied that feature so that now you can only upload images once! Please check with our customer support team at support@detailsflowers.com and we can walk you thru how to do that!! :) . Thanks so much for being a valued customer.

LOVE THIS SOFTWARE!!!

Nov 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is really logical, robust with abilities. I think it has the prettiest customer proposal. I checked out 2 other companies before going with Details. My florist has very little computer office skills so it's been a learning curve for her to get proficient with the software, but she isn't feeling overwhelmed or intimiated. The amount of support is fantastic and you just feel so comfortable asking questions (again!). I found it easy to get started.

Cons: I don't think there are any negatives that I've come across.

Overall: I think this company goes above and beyond for giving assistance and they are so fast at responding - it's like they are right beside you. Really glad we decided to use Details.

Vendor Response

by Details Flowers Software on December 03, 2018

Hi Anne,

We are so happy that you decided to use Details too! We've been working really hard over the past 5+ years to develop a software fit for a busy event florists busy. We are so happy that you did the due diligence and landed here with us. Our goal is to make you a confident, savvy and professional florist earning top dollar for your gorgeous designs while saving time and money. We are hopeful to do all that and more as we work together.

If you ever need anything, as always, reach out to our friendly customer success team. We are here to help!

Thanks so much,

Corrine Heck, CEO/Founder
Details Flowers Software

Capterra loader

looking forward to working smarter not harder

Dec 03, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: So I am still learning the software but I am looking forward to a more attractive proposal/presentation, simplifying my ordering , avoiding errors in counts ordered, and having all the recipes at my finger tips

Cons: Right now the loading of photos & recipes seems daunting but I know it will make my life so much easier next season & going forward / Looking forward to the ability to combine orders for multiple events on a weekend or day.

Overall: Ease of ordering , combining stem counts , lowering cost of goods by lowering instances over ordering.

Vendor Response

by Details Flowers Software on December 14, 2018

Hi Valarie,

We are so happy that you made the decision to join Details and that you are in the early stages of learning the software. Before too much longer, you will be a certified Details PRO! We have to say that our florists are the most profitable and professional in the industry, and they are using some of our advanced features to correctly price and order ALL of their events. We are continuously improving our software and adding features especially made for event florists, so please let us know if there is anything else that you are longing for! We always enjoy hearing from our florists, and we find that the most successful clients are the ones that call in from time to time to ask their most burning questions-- so don't be a stranger!!

Thanks for your review! We appreciate it!

Sincerely,

Corrine Heck
CEO/Founder

Details has not only saved me time, the amount of money I saved by preventing errors, has been great

Jun 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The proposals templates have been a game changer in providing my clients with a great, visual experience.

Cons: I'm looking forward to Details to continue to roll out software updates to become a fully integrated CRM system. In the few years we've been working with them, they continue to improve tremendously.

Vendor Response

by Details Flowers Software on June 18, 2018

Thank you Kat!! We are so thankful to you for taking the time to write a review. As event designers ourselves, we were in desperate need to have a solution that would save us time and money. Details is the result. We are so thankful to florists like you that took the time and investment early on as supporters of this software! We thank you for your continued support as we create the best floral software available for florists like you! Thank you, thank you!

-Corrine

Capterra loader

Exceeds all expectations

Jul 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The beautiful proposals I am able to present to my prospective clients and the features that help streamline my ordering process of both flowers and hard goods.

Cons: Can't think of anything. My experience has been amazing. Any problem I have is always addressed immediately either through customer support or an update to the software based on the problem I experienced. Details is constantly updating the software based on customer experience.

Vendor Response

by Details Flowers Software on July 16, 2018

Thank you Candice for your review!! We are so appreciative to have your business and glad that you find our service to fit your needs. We love to help you with any of your requests-- so always let us know if there is anything that we can assist you with! Cheers to a great year of events!!

-Corrine

Details gives you the professional upper hand and visual creativity that clients crave.

May 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money

Pros: I love being able to give my clients a quote(that's accurate) on the spot without having to pick up a calculator. They get every detail and there is no discrepancies due to the contract being attached directly to the proposal.

Cons: It's hard to dislike anything about details software but one thing I would like to see in the future is having an app for the software.

Vendor Response

by Details Flowers Software on June 06, 2018

Hello Heather!!

Isn't it wonderful to no longer have to pick up a calculator?!! We agree!! There is nothing better than having a professional upper hand that your clients crave!! That's worth its weight in gold!! We DO have plans to have an APP-- Yippee!! But you will have to wait a few more months, and a few other exciting features before we can add that! We are continually working to improve our product and the tools that we can offer professional floral designers like you! Thanks for the review! We love and appreciate you!!

Capterra loader

Details keeps my weddings organized and presents my services so professionally.

May 31, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The professional image it sends to my clients. Keeps my weddings organized. Allows me to know costs. Absolutely love it!

Cons: Would love an actual manual. At the least, a site map. Sometimes, navigation is a little difficult.

Overall: I partner with a large event facility and there would be no way I could keep track of all the different details without this software. Also love the costs function. I can easily see what and how much I need to purchase. Great customer support.

Vendor Response

by Details Flowers Software on June 18, 2018

Thank you Cherrie for writing such a great review about our software and our customer service. Those are some of the most important services that we offer-- being there for our users when questions arise. We actually added a great users manual to the version 3.0 that is located in the "support" section of the site. Almost every questions we could think of is listed in that. Please check it out or always feel free to give us a ring M-F 9-5 EDT. Thank you!

-Corrine

Capterra loader

The best Wedding floral event software on the market - Hands Down!!!

Dec 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love a ton of features with this software but what i love most is you can customize photos and recipes anytime and as time goes along. The more you add and save - the easier it is each time you create a new proposal.

Cons: It still takes me time to put an estimate together - however that is not Details fault. I am just very careful in putting a proposal together for a client.

Overall: Astilbe White, Brazzilea Brunia Silver, Eucalyptus Gunni, Eucalyptus Seeded, Garden Roses Yellow Patience, Italien Pittosporum, Jasmine Vine, Lisianthus White, Ranunculus White, Roses Cappuccino, Oasis Grande Bouquet Holder

This software is a game-changer. Increase creativity and productivity with time to spare.

May 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It takes me 75% less time to create a quote for a prospective Bride, while creating a beautiful portfolio that wows the customer. I love the feeling of knowing that my quote is spot on in price and value, and the costs tab allows me to see exactly what I need to purchase to fulfill the order- no more guessing games! The recipes gallery allows me to pull designs quickly and add them to a quote, which is very helpful with a Bride that lacks vision and needs inspiration.

Cons: Nothing so far. It's hard to find something wrong with this software- they listen to their customers and the updates make the product better every time!

Overall: Saved time, saved money, produce a portfolio that wows the customer!

Vendor Response

by Details Flowers Software on June 06, 2018

Thanks Brandy!! We agree that the "guessing game" is no way to properly run a business!! We love that YOU love that your proposal is spot on and that you can utilize our technology to design your events with SO much time saved!! We appreciate that you took the time to write such a lovely review-- and we are very pleased to have you amongst our talented floral designers depending on our software to help you DO MORE and EARN MORE with every single job! Bravo!!

I love the tools and the ease of using this program for my floral business.

May 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how easy it is to build recipes, enter clients, send beautiful proposals and edit proposals.

Cons: I don't like that there is already pricing built in for certain florals because the pricing everywhere is different and unless I go in and look at each floral I use and check the pricing it can be missed and sometimes affect my bottom line.

Vendor Response

by Details Flowers Software on June 18, 2018

Hi Amanda-

Thanks for writing your review. In response to the issue with pre-loaded pricing, you can and might want to take a moment to set any of those pre-labeled values with your own. It's easy to do, and will make sure that you can adjust that based on your region. If you need any assistance, please feel free to reach out to our team at 386-255-9594. We are here to help you DO MORE and EARN MORE-- and we'd love to help you!

Thanks so much!

-Corrine

Speechless

Dec 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That is how your couples will feel after reviewing their proposal. You'll get tears and squeals of excitement, because FINALLY someone has captured their "vision".

Details has allowed me to express in visual form, where my words fall short.

Cons: I wish it offered Scheduling integration

Overall: Now, thanks to details. My bookings are through the roof and their is no need for couples to look at a competitor, and if they did. Their quote would fall short of what details can offer them. There is NO question that I am going to provide my clients with excellent experience from beginning to end.

Annnnddd....it organizes my ordering so I keep margins slim and more profitable.

Vendor Response

by Details Flowers Software on December 14, 2018

LOL. We love that you are SPEECHLESS! That's a good feeling when your clients are squealing in delight and excitement over their beautiful wedding proposal. We knew early on how important first impressions are. We are glad to see that you are loving our proposal templates and that your clients are too!

We are so glad that you are now more profitable. We look forward to hearing more rave reviews the longer you are a customer of ours!! :)

Thank you for the stellar review. We appreciate your business.

Sincerely,

Corrine Heck
CEO/Founder

beautiful proposals, pricing spot on

May 08, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: love the way it gives clients the visuals they need to make a decision on a proposal and takes the guess work out of pricing on my end

Cons: software doesn't create a good cover sheet with the most important info for day of, and I wish the recipe page included the costs of item for designers to see.

Overall: Makes my job easier, and helps my clients understand what they are getting flower wise and for their money. Provides a very professional proposal and there is no other way to create this look without spending hours on a proposal.

Vendor Response

by Details Flowers Software on May 31, 2018

Hi Derith-

Although you didn't give us 5 out of 5, we appreciate your comments and feedback nonetheless!! We love that Details has helped you get your pricing spot on and that our proposals create beautiful presentations to help you close every single sale.

We are working to make our Recipe PDF have the same dynamic functionality that our Proposal Editor currently has-- so soon you will be able to customize how your Recipe PDF's display, instead of our standard version. As you know, we are always making updates to make our software the best on the market for Special Event & Floral Designers! Thank you for taking the time to write a review. We appreciate your help!

We have had a great response to our proposals, bookings are way up and we look more professional!

Jul 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Makes us look professional, wedding design team gets a picture and floral recipe print out so they can work independently more easily, love that they pay directly through the site, so easy for our out of state brides

Cons: I'm sure I will find something eventually....but no cons that i can think of. I just wish i would have taken the university course offered by Amanda sooner than I did. SOOOO helpful

Vendor Response

by Details Flowers Software on August 06, 2018

Thank you Linda for your wonderful review. We appreciate the time you took to write it. We are so elated to hear that your bookings are WAY up and that you are looking more professional. We are specially designed for florists like you, and we are so pleased that your entire design team is enjoying the features of Details as well. We are happy to assist in collecting payments for those out of state brides. Sign up for our university classes. You will be so happy that you took the time for additional education with our team.

Thanks so much!

-Corrine

HUGE time saver

Sep 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Details is very user friendly. It is easy to navigate and the proposals are gorgeous. Our clients love them. It has saved me many hours from stem selection and count to sending client proposals.

Cons: I would really like to see a "hide price" option on proposals. I often send a parent the pricing and wedding couple an itemized list. Parents often are giving the florals as a gift and don't want to share the pricing

Overall: I have really enjoyed using Details. I was really "testing" it when I initially joined. I can't imagine not using it now! It has been a game changer for my company.

Vendor Response

by Details Flowers Software on November 16, 2018

Dear Samantha,

I remember when you came by to check out the software, and it's nice to see that it has made such a difference in your business. We love the word "Game Changer" and think that Details is truly just that.

We are glad that you are finding the system user-friendly and that your clients love them. We have added many features at the request of our users. Soon you will be able to turn off the pricing portion you mention, and you can also hide those individual pages now.

We're happy to show you more!

Thanks for your review!

-The Team at Details

Making this floral designer's life simpler!

Dec 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that this software is a full solution from it's ability to create beautiful proposals on the front-end with the customer and it's ability to help me manage costs and pricing on the back-end. I love how the templates are pre-formatted. My previous process of creating proposals in Excel (I was so fed up with trying to format anything in MS Office!) - this was such a headache compared to the few easy clicks of a button it takes with Details.

Cons: The software only comes with a few different templates, and I guess it would be nice to have a few more included in the subscription.

Overall: I am managing my costs and pricing structure. Biggest pro. Even better, the proposals are stunning and include everything the customer would want to see so that they know I've thought of everything and that I'm the right choice. The customer support for Details has been awesome. They dedicate 2.5 hours to training / onboarding the client and even after that, my most recent support ticket was resolved in 10 minutes or less. They are awesome.

Great customer service

May 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Pros: I like how detailed the invoices are. When designing a Vance you need all the details for execution. It also delivers beautiful proposals to our clients.

Cons: There is nothing that I don't like about this software. They are always making changes to innovate the process which is nice.

Vendor Response

by Details Flowers Software on May 31, 2018

Thank you Elizabeth!! We <3 you!! We are constantly working to improve the product, and we value your feedback to make it better!! Thank you for taking the time to write a review. We appreciate it!

Changed my business for the better!

Sep 20, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Makes beautiful, professional proposals that really give my business a leg-up over my competitors. Customer service is excellent...they respond to my questions (by email) within a couple hours at the most!

Cons: Sometimes I feel like there is some unnecessary "clicking". But this is always improving as they develop new features that are more user-friendly.

Overall: I'm able to generate custom, beautiful proposals that enhances my business and frees up my time in the long term.

Vendor Response

by Details Flowers Software on November 16, 2018

Erica!!

We are so happy to hear that Details has changed your business for the better!! We think that having a Leg-up over your competitors is something to boast about! Not only are you making more money, but spending way less time doing it! Hip, hip, hooray!!

We are always looking at quicker, faster ways of doing things and hate to click around unnecessarily. As we improve our product and continue to listen to our members, it will certainly get better and easier. Rest assured.

Always send us a jingle if you need help or assistance with anything. We are here for you!

-The Team at Details

Loving this new Software!

Oct 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I like the ease of use and the ability to track the design recipes I'm using from event to event.

Cons: It took a little bit to learn the ins and outs, but once I did it's been amazing!

Overall: This has been a great way to keep my business more organized and I love their templates and the beautiful proposals I can create for clients using the software!

Vendor Response

by Details Flowers Software on December 03, 2018

Hi Kirbey-

We are so happy to have earned your business this year and are so glad that you are enjoying using Details for your events. The recipe gallery is a lifesaver! We are glad that you love it. It's one of the many features that were created for designers, and searching through to find the perfect bouquet with the perfect combination of flowers has never been easier.

Like anything new, it can seem a bit cumbersome at the beginning, but we always say, the hardest part is getting started. Once you do, it's a piece of cake!

We are glad that you are getting your business more organized and that you are loving the templates. We look forward to watching your business bloom & grow!

Thanks so much-

Corrine Heck, CEO/Founder
Details Flowers Software

So beautiful, clients book immediately!

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Love how stunningly beautiful and detailed this software is .... our clients have such an ease of understanding when review the proposal .... they can see their entire vision together!

Cons: Would really like some comprehensive end of the year reports!

Overall: We are able to provide proposal in less than 48 hours and they are STUNNING! Details also allows us to create recipes and price our products appropriately instead of guessing.

Capterra loader

Great investment and time saver

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The beautiful proposals I can send my clients.

Cons: I don't like how you have to pull each item for the design board, they should automatically be added when added to recipes.

Overall: It has been a serious time saver and they have amazing customer support.

This has been amazing! I love everything about the software. The presentation alone is amazing!

Jul 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love this software from it's ease of use to, the presentation you give to the client and let's not forget how awesome the Details crew is with their communication and attention to customer service.

Cons: There are a few things I would like to see improved, however, I don't have my list with me at this time so I can't expand on this at the moment.

Overall: Amazing presentations and awesome customer service resulting in more bookings.

Vendor Response

by Details Flowers Software on July 27, 2018

Hi Stacey-

Thanks for taking the time to let us know your thoughts on the software and how it is helping your grow your wedding floral business. We are pleased to offer a tool specific to the floral industry that is helping the world's best florists achieve more, and provide amazing presentations to your discerning clientele. We do our best to go above and beyond in customer service to make sure that we are meeting your needs, and addressing any concerns that you have or desire. Thanks for joining our network and we appreciate your business!!

All the best,

Corrine Heck, CEO/Founder

Wedding Florist Review

Dec 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Stem counter, beautiful detailed proposal, customer service, easy to use, training, need I say more?

Cons: Would like to see direct communication to my clients

Overall: Less time doing propsals

Vendor Response

by Details Flowers Software on December 05, 2018

Hi Wanda,

We know how important it is to be speedy and detailed, and are glad to see that our software is doing just that for your floral business! We are always looking for new enhancements to make things even easier-- and we'd love to add a communication link. We will be sure to add it to our pipeline of enhancement and feature requests.

Thank you for the feedback!

Sincerely,

Corrine & the Details Team

Such a time saver

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I used to do all of these things separately. With the software, all of my separate proposals, flower/inspiration photos, contracts are all under one file.

Cons: I would love if my clients could pay using their checking account vs paying credit card fees.

Overall: Their customer support is quick to respond to any issues or questions especially when there is a new rollout of features.

Easy to use software with great proffetional results. Saves time and human error.

Jun 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The background reports are the best. Great looking proposals. Easy to use. We are in love with Details Software

Cons: That I didn't discovered earlier. So many years doing all this process by myself. This software saves me time and money.

Vendor Response

by Details Flowers Software on June 19, 2018

Haha WIlliam! We are sad you didn't find us sooner too!! That's always the best review, and we are so happy to have partnered with your business to help you with EVERYTHING that you need to do. If you ever need anything, please do not hesitate to reach out to us. We are always a phone call or an email away. :)

-Corrine

LOVE Details!

Nov 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SOOOO easy to use and makes the proposal process a breeze. I am so thankful for this software. It's already transformed that way I am pricing my items and creating proposals.

Cons: There is a little learning curve but 20 mins playing with the software and you will be hooked!

Overall: I feel like I am such a better feel for pricing and how I should be billing clients. Love it and would highly recommend!

Vendor Response

by Details Flowers Software on December 03, 2018

Hi Hannah--

We love your review!! We agree that Details makes the proposal writing a breeze! We dreamed of doing that years ago, and so happy that you discovered us and are able to benefit from our amazing tools!!

We love that you are a quick study, and find the tools helpful in making sure that you are pricing appropriately. That is the hardest part about being in business-- and now you can rest assured.

Thank you for being a valued customer. Thank you for recommending us to your flower friends!

Sincerely,

Corrine Heck, CEO/Founder
Details Flowers Software

Capterra loader

Details Software has been the best decision we have made for our bridal floral proposals

Jun 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The software is so easy to use and if you ever have a problem, you call and within two rings they answer and have the best customer service I have ever experienced!

Cons: There is hardly a con on this software but if I had to think of one thing to improve, it would be when I want to change the price of an item it takes me a couple of tries before it "locks in"

Overall: It makes it so easy to send proposals and not only is it easy, the presentation of it to the bride is fabulous!

Vendor Response

by Details Flowers Software on July 10, 2018

Thank you for your review Christina! We are so thankful to have Tipton & Hurst as part of the Details family. We are so happy that you are pleased with the overall presentation of your proposals and that your brides and clients are loving it! We look forward to growing with you-- and should you need anything-- please do not hesitate to reach out to our team. Thank you!

-Corrine

Great software

Dec 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the decor / design possibilities of Details Flowers software. It has lots of templates, themes, photos, etc. I also like flower ordering system that Details software provides.

Cons: The software is being updated every day and most of the thing we notice improve, problems get resolved.

Vendor Response

by Details Flowers Software on December 05, 2018

Hello Ekaterina,

We are so happy to see that you are enjoying the software and the possibilities it can add to your business. We have created many unique features that are individual for the special event florist.

It is true, we are constantly making improvements and added features to the software based on the requests of our designers. We are so happy that you have started using us, and we know that you will be a Details PRO in NO time!!

Thanks so much-

Corrine & the Details Team

I love Details! It is very easy to use and if you do get stuck on something they have great support

May 07, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The system is easy to use. When you do hit a snag the support is readily available and helpful. Clients are very impressed by the results

Cons: No multiple delivery address options.

Would be nice if you could email out a receipt. Sometimes you have to click on a lot of options to get where you want to go

Vendor Response

by Details Flowers Software on May 31, 2018

Hi Dana,

We love giving AMAZING customer support! It is one of the most important aspects to our business-- because we truly believe that listening to our customers needs will set us apart from our competition! We love that your clients are impressed by your presentations. We are striving to meet every expectation and request-- so be on the look out for some NEW updates. They should make you very, very happy!! Can't wait to share.

Keep shining and keep blooming!

-Corrine

Time Saver

Nov 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that this software has saved me so much time creating proposals, stem counts and orders all in one place.

Cons: I wish that there was bookkeeping integrated

Vendor Response

by Details Flowers Software on December 03, 2018

Hi Jessica,

We love that the software has saved you so much time when creating your proposals and orders. That's what it was designed to do! Be sure to check out our invoicing and easy-ordering solutions as well.

We are currently working on the integration with a few accounting softwares, email integration softwares, amongst others. Be sure to check out Details University and our Knowledge base for more information or learn what is new! We are always making improvements based on user feedback and desires.

Thank you for your review. We appreciate it!

Sincerely,

Corrine Heck, CEO/Founder
Details Flowers Software

Love it!

Dec 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the nice proposal lay out, I like the item gallery, the contract form with auto sign and the ease of use.

Cons: I am not set on using the recipe feature.

Overall: I know I am booking more because of the this system. It's easy to use and my clients really like it.

New Customer Review

Dec 03, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
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Pros: Streamline, easy and straightforward. We love everything about this software so far. So excited

Cons: Nothing so far! Technology is not my strong suit, but so far I see nothing I can't figure out!

Overall: So far, we love it. We are uploading new recipes and growing the gallery daily!

Vendor Response

by Details Flowers Software on December 05, 2018

Hello Zena!

Thanks for stopping in to leave a few words about Details as a new customer. We know learning new things is fun and exciting. Technology can be a challenge, but we think you are off to a stellar start and we look forward to seeing some of the amazing things you create this year and the wonderful recipes you will create. Have a great season!

Thanks so much for the love!

Corrine & the Details Team

It's saved me so much money already!

May 30, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I can't fudge the numbers anymore and lie to myself so I am no longer robbing myself of the money my skill and time is actual worth.

Cons: I do wish you could remove line items that I don't need on a proposal by proposal basis. They don't show up in the actual proposal but they gum up the worksheet a bit. I also do a lot of bespoke, unique stuff for each event that doesn't necessarily fit neatly into the predetermined line items, so I wish I could add in line items that are exclusive to just that one worksheet instead of having a million line items called "other".

Vendor Response

by Details Flowers Software on June 18, 2018

Hi Alex,

We are so glad to here that Details has already saved you money!! That's super important to your growth. We are working on an update that will address your "wish"-- so we are excited to share it with you and meet all of your demands. We love to help achieve all of the goals that our users demand in a software. Please never hesitate to reach out if you have any other wants or needs!! Thank you so much for writing a review of our software.

Thanks!

Corrine

Professional-Looking Proposals

Dec 05, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Reasonable subscription fees and enthusiastic team behind the software.

Cons: Earlier version not very flexible or easy to use but this has been improved dramatically. May not have as many features as the most robust packages, but the Details team seems to add new features regularly.

Overall: Our wedding/evetns team studied reviews on various packages and tried several, and Details was the unanimous choice as best value for what it can do.

Capterra loader

Amazing Wedding Software for Florists!

Dec 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The stunning and professional designed proposals for brides give them a sense of comfort that they are dealing with expert professionals that make their dream wedding come to life. With detail descriptions and beautiful photos the bride with know exactly what to expect.

Cons: There can be a steep learning curve, but with some practice and quick response from support either by phone or email one can quickly learn the software.

Overall: No detail is to small that isn't included in this amazing software to help florists gain more wedding and event business.

Amazing

Jun 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Very easy to use, clean and very organized.

Looks very professional and high-end

Received compliments from clients on how professional and elegant the proposal looked

Cons: When you send the proposal link- it should come up as your business name and the clients name. Example proposal from Exquisite Occasions for John and Cathy wedding...

Vendor Response

by Details Flowers Software on June 19, 2018

Hi Suzzette! We love that you find our software simply "amazing!" We knew that when we were designing a software for those specific to the floral industry that we would need something very clean, easy-to-use, and organized. Most of our clients work with very discerning clientele, and these are simple must-have's! We love a professional, and pretty proposal. So glad that our solution delivers this to you.

As we adapt our system to include full email capabilities and tracking, we will change the invoicing email for you too!

Thank you for the feedback! We appreciate you!

-Corrine

Just amazing software! Love it!

May 31, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The attention to details and the variety of options you have is limitless. The staff are friendly and beyond helpful. If you have a question they get right back to you.

Cons: There is a learning curve to it. That is the only reason there is a 4 star on ease of use, but once you get it, you will love it.

Overall: Getting quotes out so fast and having the recipe available to all the designers is great. Also it creates a list of stem counts to buy flowers.

Vendor Response

by Details Flowers Software on June 18, 2018

Hi Tony-

Thank you for writing us a review. We agree that there is somewhat of a learning curve, but there is SO much happening when you are an event designer. With so many components to the business, our goal is to make it as simple as possible!! We are so glad that you've take the time to invest in your business and yourself to make Details the absolutely best solution for you. If there is anything that we can assist you with, please let us know! We are here for you!!

-Corrine

Perfect for us

Dec 28, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software not only allows us to present a beautiful proposal to our clients but it gives us a much more confidence that we are pricing correctly

Cons: It has a learning curve and still needs a few more customization features

Overall: We use this software in our Planning/floral/ rental business. It's been a life saver as we have branched out into flowers to help price correctly and forces to look at all the costs involved with an event. It is a little pricy but it's top on our must-have software lists.

Great Software for Florists

Dec 29, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the recipe creations! It makes it easy when it's time to order flowers. I also love the presentation to clients.

Cons: There is nothing that I "don't" like about it. I think it's a matter of learning all of the functions.

Overall: The very first client that received my presentation LOVED it and immediately booked! It definitely raised the bar on how I present designs.

Cut my time in half!

Dec 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that it is so user friendly. Once you get the hang of it it is super fast.

Cons: I have not found yet! (A few little keyboard things but found they are currently working to integrating them into the software)

Overall: The customer service is top notch! Not only do they answer the phone right away but they answer your questions too! Amazing this day in age.

Capterra loader

finally a great floral software!

Dec 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Gives my proposals a very professional look. Easy to use. Easy to take payments from clients. Fun to use.

Cons: The time it took to get familiar with it, but that is typical for learning a new software.

Overall: Potential clients who receive my Details proposal are always so impressed and 95% have booked our services.

Great Software

Dec 14, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use; My proposals look professional when sending to clients. Saves me a lot of time. My training has been superb.

Cons: I don't have any cons at this time as I am new to using the software. So far, I like it a lot.