# Page 2 | Details Flowers Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Details Flowers the right Florist solution for you? Explore 223 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/175475/Details-Flowers-Software/reviews

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Details Flowers

4.9 (223)

[View alternatives](https://www.capterra.com/p/175475/Details-Flowers-Software/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Details Flowers

## Showing most helpful reviews

Showing 26-50 of 223 Reviews

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PR

Poonam R.  
Founder  
Events Services  
Used the software for: Less than 6 months

### "A Mixed Bouquet: Reviewing DetailsFlowers' Impact on Event Design and Management"

February 12, 2024

4.0

Our experience with DetailsFlowers has been positive so far. It has served as a competent product for our initial proposal generation needs. We are eager to delve deeper into its offerings, particularly exploring additional templates and features that could enhance our customer relationship management and design capabilities. As we continue to integrate DetailsFlowers into our workflow, we anticipate that it will become a more integral part of our CRM and design platform, offering us greater utility and efficiency in our processes.

Pros

Since implementing this software for proposal generation, we've noted several advantages. It delivers detailed event decor previews, including imagery and clear terms, in a professional layout that reflects our brand. The process is streamlined, with organized and visually appealing proposals. The ability to electronically capture signatures and update payment terms adds to the efficiency. Although the software is primarily designed for floral design, we've successfully adapted its features for our broader event decor services. Exceptional customer support stands out, with every inquiry being handled professionally and swiftly.

Cons

While the software has several strengths, there are areas that need enhancement. The inability to customize the Concept page limits our creative presentation, particularly the 'Floral Design' heading, which we'd prefer to tailor to each event's theme. Adding a Color Palette to this section would significantly benefit the overall visual planning. Another limitation is in client communication; despite the ability to add multiple contacts, we can only send email notifications to the primary contact. This constraint hinders our engagement with all key parties involved in an event like a wedding. Lastly, the cost of integrating payment processing seems prohibitive, potentially affecting the software's overall value proposition

Review Source

Response from Details Flowers Software

May 1, 2024

Thank you for sharing your detailed feedback! We're delighted to hear about the positive impact Details has had on your proposal generation process, and we're thrilled you've found our customer support exceptional. Regarding your suggestions, we appreciate your insights on customizability and client communication. We’re glad to report we do have our color palette feature on Concept pages currently, and we've noted your concerns addressing communication enhancements. We're also continuously evaluating our pricing structure to ensure value. We welcome more details on customizations you'd like to see. Please email support@detailsflowers.com. Thank you for choosing Details Flowers Software! We're committed to supporting your journey toward efficiency and success in event design and management.

DL

Debbie L.  
Manager  
Design  
Used the software for: 1-2 years

### "Love this tool."

February 28, 2024

5.0

At first I was very intimidated by the program but once I was in it everything became faster and easier. That’s the name of the game. How fast can I whip out this proposal but stilll have an end product that sells my ideas for me.

Pros

I love that you are able to create a one of a kind proposal that perfectly fits any size wedding or any style event. So fast and so easy but looks like you spent hours doing it.

Cons

I don’t love saving so often. I would love to be able to pop between the worksheet and resource guide without having to stop and save.

Review Source

Response from Details Flowers Software

February 29, 2024

Hi Debbie, thank you for sharing your experience with Details Flowers Software! We're thrilled to hear that you love Details and find it helpful in seamlessly creating unique proposals for each of your events. We also appreciate your feedback regarding the saving process and your desire to switch between the Worksheet and Resource Galleries more seamlessly. We'd love to connect and learn more about how you'd like this option to function! A member of out team will reach out soon to gain some more insights on what functionality would be the best for you and your company. Thank you again for yourfeedback, and we look forward to speaking with you soon!

HA

Hillary A.  
Owner and Lead Designer  
Design  
Used the software for: 1-2 years

### "Streamlined my business!"

February 19, 2024

4.0

Pros

Adopting Details has made my business run much more smoothly. From tracking events, creating proposal, generating contracts, developing recipes and knowing my inventory and stem count. It has saved me hours of work!

Cons

I would like to see the ability to adjust the margin on hard good vs flowers vs greens. Right now that does not seem to be possible and I'm adjusting the price on things to force the system to generate the price I want to charge the client. I also would like to be able to use any photo in my proposals without trying to figure out the resolution of each image. I end up with blurry photos that do not look professional and its frustrating.

Review Source

Response from Details Flowers Software

February 20, 2024

Hi Hillary, thank you for sharing your experience with us! We're thrilled to hear that our platform has helped to streamline your business operations, saving you hours of work and enhancing your efficiency in tracking events, creating proposals, generating contracts, developing recipes, and managing inventory and stem counts. We also appreciate your feedback about adjusting margins for hard goods, flowers, and greens, and the ability to use any photo in your proposal. I'm happy to share that we have open future feature request tickets for both of these options, and we'll be happy to add your company to them! That way, when these options become available, we can reach back out and let you know. Thank you again for your review, and we hope you have a great day!

TD

Tessa D.  
Florist And Owner  
Events Services  
Used the software for: 2+ years

### "Blossom loves Details!"

February 13, 2024

5.0

Pros

I love the ability to customize our proposals. It helps me in placing orders and to put out a professional proposal. Customer service is absolutely outstanding. I love the online classes and tutorials and the benefits they bring with host designers.

Cons

I feel like details is expensive for my small business. I do not like the one percent add-on charge.

Review Source

Response from Details Flowers Software

February 13, 2024

Hi Tessa, thank you for taking the time to share your feedback with us! We're delighted to hear that you appreciate the customization options in our proposals and find our customer service outstanding. It's fantastic to know that our online classes and tutorials have been beneficial to you, especially with hosting designers. Regarding your concerns about pricing, we understand the importance of affordability for small businesses. Please be on the lookout for an email from our team, as we'll be sending over a Promo code that you can share with your florist friends and get them connected with Details, and you can also receive a $75 credit towards your own subscription with each successful conversion! Plus, we're also providing a $50 coupon to the Details Marketplace. Thank you for your great review, and we look forward to connecting with you!

DM

Domonie M.  
Owner  
Retail  
Used the software for: 2+ years

### "Love this Software"

December 7, 2022

4.0

Mainly I like having all my recipes/events in one area - but I have had that with other software as well - so not alot different as far as solving anything - but I think this company is a better quality company.

Pros

it has the stem counting / costing / ordering features I need with a beautiful proposal and a reasonable price. Customer service is responsive. No surprise up charges like my last software.

Cons

Client relationship management is very limited - I currently use another software in conjunction for this. and Accounting /reporting options are very limited - I also use other software for this as well. Something as simple as a report of where all my leads come from does not work here.

Reason for choosing Details Flowers

Better overall when averaging the features out.

Review Source

Response from Details Flowers Software

December 8, 2022

Hi Domonie! Thank you for your review. We appreciate your feedback and have logged your requests for the future. I did want to mention that you can pull a report for 'Referred By' on the 'Event List' so as long as you are putting where that client came from in that field on the 'Details' page, you will be able to run a report for where your leads are coming from! Thank you for your continued support, and we can't wait to see our relationship grow!

AB

Allison B.  
Owner  
Events Services  
Used the software for: 2+ years

### "Love Details!"

December 30, 2022

5.0

I have seriously been thrilled with Details. In my own personal dream world they could add a CRM and drop the stupid stem counter but I am sure my needs differ a bit from others.

Pros

I love the way the proposals look, It is super straightforward to use, never a glitch or problem and excellent customer support by phone.

Cons

The stem counting feature just gets in my way. It is just not for me.

Reason for choosing Details Flowers

THe absolutely fabulous look of the proposals!!!!

Review Source

Response from Details Flowers Software

January 5, 2023

Hi Allison! Thank you for leaving us a great review! We love that you are enjoying the proposals and are finding great use for the software. We also are always taking feature requests, so any suggestions you have, we can add them to the feature request queue! We want to do everything we can to cater to our customers and make using the software as enjoyable as possible. We appreciate you being a loyal customer and look forward to a great future with you!

TA

Tami A.  
Owner  
Events Services  
Used the software for: 2+ years

### "Details Is Our Best Salesperson"

February 2, 2024

5.0

Details has streamlined my business and helped with the increased sales. Clients love their proposals and the fact that they can see everything in one document. We also love how easy it is to update a client's order.

Pros

With Details we can easily create proposals and customize them to our clients. Changes to the templates and individual proposal are easy. Creating recipes is easy as well and just as customizable.

Cons

Setting dates and times in the system is clunky. The calendar doesn't come up on the current year so you scroll down for a date if it's in the next year and setting times is a scroll down as well. We also don't like the delivery document as it's hard to read and confirm.

Review Source

Response from Details Flowers Software

February 6, 2024

Hi Tami! Thank you so much for your review. It means a lot to us! We're happy to hear that Details has been seamless for you to use and customize, and that it has helped you to book even more clients. A member of our team will be reaching out for more information on the issues you have experienced with the date and time selection features, and the Delivery PDF document. Thank you, and we look forward to connecting with you!

SW

Shelby W.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Love Details so far and can't wait for more features"

February 7, 2024

5.0

I am happy with Details so far and appreciate their customer service.

Pros

The visual aspects and how beautiful it looks to clients. I also love the financial side and the order / stem count management.

Cons

I am anxious for them to add more correspondence features like emails and follow ups before and after the events.

Review Source

Response from Details Flowers Software

February 12, 2024

Hi Shelby, thank you for your wonderful review! We're happy to hear that you're loving Details so far, especially the visual appeal to clients and our ordering and stem count features. We also appreciate you sharing your desire to see an expansion of our emailing features in Details. We've added your company to our open request tickets for more emailing functionality, and we look forward to connecting with you when these enhancements are available!

SE

Stella E.  
Owner - Lead Designer  
Events Services  
Used the software for: 6-12 months

### "Best product for my business! "

May 16, 2022

5.0

Best ever! I think my above answers can testify to my love for this program!

Pros

I really can't pick one thing. I couldn't do my business without this program and am so thankful for \[SENSITIVE CONTENT\] and the team over there for creating details!

Cons

It would be really nice if I could change the markup on all the saved recipes at the same time.

Review Source

Response from Details Flowers Software

May 20, 2022

Hi Stella! Thank you for providing your feedback to us about Details. Your kind words are so appreciated! I love your feedback about bulk updating your saved recipe markups and will be sure to log this request with the Development Team. Thank you for your continued support and for being a long-time customer.

TG

Tisha G.  
Owner/Designer  
Arts and Crafts  
Used the software for: 2+ years

### "Time saver"

December 13, 2022

5.0

I am able to see the exact of cost of everything I'm using to built my designs. Before using details, I had to do that all by hand and items would be forgotten, mark up not right, etc. I love knowing that what I'm proposing to my clients is exactly what I need to charge. I love having a professionally built proposal to give to my clients with every little detail of their event.

Pros

I have been using Details for 2 years and I love it. I am able to present professional proposals to my clients with so much details. From having the inspiration pictures the client has sent me to showing every single flower being used is so wonderful! My clients love it!

Cons

Would like to be able to add on multiple delivery sites to the delivery documents

Review Source

Response from Details Flowers Software

December 21, 2022

Hi Tisha! Thank you so much for your great review. We are so happy to hear that you are enjoying your time with Details! We are thrilled to have had the pleasure of having you as a part of the Details Community for so long and we appreciate you letting us know what you would like to see next. Thank you for helping us improve the site for everyone. We look forward to many more years together!

Sara A.  
Owner  
Retail  
Used the software for: 2+ years

### "Game changer for my business"

December 3, 2018

5.0

A software has definitely helped improve my overage cost for supplies and perishables as well as under selling myself

Pros

I absolutely love that the software I was able to streamline my business in so many ways. The stem counter is priceless and helps me save so much money when I order flowers. I love being able to see average cost of each stem it helps me price designs accurately maximizing my profit. The invoicing feature makes everything so convenient and easy for my clients to make payments. I can't wait to see all the future features they will be implementing over the next few months and looking forward to being able to sync my calendar with my booked events.

Cons

The cost has significantly increased since I started using the software when it was first released.

Review Source

Response from Details Flowers Software

December 14, 2018

Hi Sara, We love that you proclaim Details as a "Game Changer" for your business! We know that you have been with us for quite awhile, so you've definitely seen some of the changes and goals that we've had for the software. We love that you are finding so many priceless and valuable features. Pricing is definitely our strong point, so we are so happy that you are finding the benefits and streamlining your workflows. Although we strive to maintain fair pricing, we have not increased pricing for our actual clients. Some of our earliest adopters still have their initial rates. We definitely recommend locking in your annual rate. Our goal is to keep pricing at a minimum, but as we all know, development and storage are costly features. We appreciate your feedback, and look forward to working with you over the years to come. Thank you for your review! Sincerely, Corrine Heck CEO/Founder

JB

JoAnn B.  
Floral Designer and wedding consultant  
Retail  
Used the software for: 2+ years

### "Love writing proposals because of Details!"

February 23, 2024

5.0

I have been using Details software since 2018 and have really not had a problem. The little hiccups that I have had the support staff has been on top of the problem.

Pros

I like the setting up my own recipes. The look and being able to change templates for different Brides. All the info that the Bride sees when they get their proposal.

Cons

I would love to be able to see the address where the flowers will be delivered to, not just the venue location. My Brides really get confused by that little tid bit.

Reason for choosing Details Flowers

Functionality was out number one reason for choosing Details.

Review Source

Response from Details Flowers Software

February 26, 2024

JoAnn, it has been such a pleasure having you as a part of our community, and look forward to many, many more. Thank you for your kind words and feedback. We have logged your request for additional delivery location spots, and thank you for helping us to improve the platform for everyone!

KB

Kim B.  
Co Owner  
Retail  
Used the software for: 2+ years

### "Love This Product!!!"

February 2, 2024

5.0

Absolutely PERFECT! The entire team is always there to help! Always great with suggestions and always pleasant (even when I am sure they are explaining something for the third time LOL). I have ABSOLUTELY enjoyed our professional relationship! THANK YOU!

Pros

HONTESTLY, the Proposal Generator part of this product line -- is how a PROFESSIONAL florist needs to present themselves to the brides & grooms to be! It is how I keep the design integrity of our conversations, the pricing and quantities of every sign item and how we sign off and professional schedule payments. It makes us look good to prospective customers!

Cons

I wish the amount payment portion of the program would integrate into our Point of Sake System.

Review Source

Response from Details Flowers Software

February 12, 2024

Hi Kim, thank you for your glowing review! We're thrilled the Proposal Creation in Details helps you present professionally to clients, and we're glad our team's support has been valuable. Also, thank you for sharing with us your desire to be able to integrate a POS with Details! We currently have an open future feature request ticket for this option, and we have added you to it as well. Thank you again for your amazing review, and we look forward to connecting with you when POS integration becomes available!

EH

Emily H.  
Lead Design Owner  
Design  
Used the software for: 2+ years

### "I LOVE Details!"

January 31, 2024

4.0

100% Wonderful in every way! My team loves it, and my clients love it!

Pros

Easy to use. Fast to learn. Visual. Intuitive. Fun!

Cons

I wish I could include more inspiration images than one per item. I wish I could move images to fit the home page better.

Alternatives considered

[HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[Curate](https://www.capterra.com/p/174139/Curate/)

Reason for choosing Details Flowers

Details worked most intuitively for me immediately. I was able to jump on and start using it from day one and it has forever made my client experience better, proposal writing process smoother and easier to communicate, and takes less time to produce proposals than ever before. I love the way it counts stems and all the documents created are all so useful!

Review Source

Response from Details Flowers Software

February 6, 2024

Thank you for such an amazing review, Emily! We are happy to hear how much value you are finding in Details, and appreciate your feedback.

NC

Nicole C.  
Owner  
Design  
Used the software for: 6-12 months

### "La Luna Florals "

February 23, 2024

5.0

It’s been okay, we are however, thinking about going back to HoneyBook to have finances and client proposals and information all in one place.

Pros

I like the organization on the events list, being able to manage financial on individual accounts, and the proposal set up.

Cons

The cost per proposal template and the software is pretty high, especially when seeing other higher end florists use canva for their proposals.

Switched from

[HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)

At the time, HoneyBook didn’t have a good proposal set up. Details was more customizable.

Review Source

Response from Details Flowers Software

February 27, 2024

Hi Nicole, Thank you for providing us with your feedback. We would love to know more about your needs and how we can assist you in ensuring everything is in one location. In Details, you can absolutely have your financials, Proposals, and client information all in one place! Our team will be reaching out via email to gather more information on how we can better assist you. We appreciate your kind words, and look forward to our future together!

CS

Crystal S.  
Owner  
Retail  
Used the software for: 2+ years

### "Details Review"

April 24, 2020

5.0

I love working with the team they are so helpful and take pride in their product and they have amazing customer service!!

Pros

I love the way the end product looks. My brides love that it very visual

Cons

The whole program could be more user friendly. I feel the customer should be able to e-sign the contact AND pay their retainer on the contract page. I believe we could get that customer to book faster if that was an option. Its difficult selecting items and finding items, this part seems to take a very long time looking up items. I HATE that the program will automatically delete what you did if you change your screen without saving, you can't go back and forth easy, drives me crazy and waist so much time. The Event page, the layout. It would be great if it could notify you when a customers is overdue so we can contact them. Its great that we can set the payment reminder in financial but it let say the name appeared in RED if a payment wasn't made, we could take care of it faster.

Alternatives considered

[HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)

Reason for choosing Details Flowers

I choose Details because you can track stem count and my cost are very accurate

Review Source

Response from Details Flowers Software

April 28, 2020

Hi Crystal! We are glad to see that your brides are loving the visual proposals and that our customer support has been so helpful! Our customers are our top priority. I would also like to let you know that we put out a new autosave feature today which will save your worksheet for you eliminating some of the save reminders and the need to save each time you leave the page! Keep a lookout in your email for more information about this new feature! Thank you for such a great review. I will be sure to log your requests and let you know if we implement them in the future!

PH

Polly H.  
President  
Design  
Used the software for: 1-2 years

### "Fast to make recipes, Lovely proposals"

May 14, 2022

5.0

I have so enjoyed working with Details. The tutorials are really relevant and there's a good energy throughout the company.

Pros

My favorite this about this software is the support team. They are friendly and fast, always willing to help. The proposal templates are very adaptable and very pretty. I love the drag and drop on the recipes -- it's really easy to choose the types of flowers, etc and use them on multiple recipes, and it's very fast to see if you are at or near full bunches.

Cons

I wish there was a way to keep the counts and change the flower types out quickly, it's not too bad, but multiple steps. I also would like more reporting options, and a bit more customizing. But it's overall a great product.

Reason for choosing Details Flowers

It's really visual, and so am I!

Switched from

[Curate](https://www.capterra.com/p/174139/Curate/)

I used to use Curate, but I find this product prettier, better on the support end, and much more geared to event floristry.

Review Source

Response from Details Flowers Software

May 16, 2022

Hi Polly! You are so sweet. We thank you so much for your kind words and are happy to have you as part of the Details community. I will be sure to log your requests for future development and thank you for helping us to improve the platform for everyone!

Geona R.  
Special Event Floral Design Firm  
  
Used the software for: 2+ years

### "Fantastic Software that has helped the development of our profits"

May 7, 2018

5.0

I am saving time, money and no longer stress about ordering enough product. My clients receive a very clear and understandable proposal and contract. Communication is key to success and when working on a persons wedding or event I love they can see images of each bloom, pictures from their or your inspiration. This creates a beautiful working relationship where expectation are clear and what they will receive even clearer.

Pros

Easy use and continued branding. From start to finish everything we present the client is well polished and beautifully presented. On the back of house side. No more guessing on pricing, no more missed stem count, no more under charging, inventory is monitored, recipes for each items means staff will get the designers design right. The beautiful images in every proposal really "wows" the clients. Think a client is a "looksey" vet them first with the estimate portion. If they are pushy give them the executive proposal and keep your design under lock and key.

Cons

Making my old recipes find-a-ble. BUT it is only because I have used this for so long turning off and on was an option. Now it is an upgraded enhancement. . When creating a new recipe you have the option of turning this on or off. I just need to take time to find my favs and do it.

Review Source

Response from Details Flowers Software

May 31, 2018

Dear Geona, You were one of the first people to start using Details and we love that you are still enjoying the software and that it is maximizing the time spent on your proposals. We agree that our proposals create such a "WOW" experience to the brides that you are working with. We love that you can sleeping easy at night and not stressing about all of the particulars because you know it is safely stored in our online platform. Thank you for the review-- and we look forward to watching your business continue to bloom!! Thank you for being a valued customer. -Corrine Heck, CEO/Founder

AR

Allyson R.  
CoOwner/Designer  
Design  
Used the software for: Less than 6 months

### "Beautiful Proposals"

April 26, 2020

5.0

I feel much more confident submitting proposals to my clients!

Pros

The finished product is absolutely gorgeous and certainly helps clients commit to booking due to it's eye catching proposal package! I also love being able to add our rental inventory and additional items in the item gallery. I do wish it took fewer steps to add items but it's nice to have such a high level of customization.

Cons

Integration with invoicing has been difficult. It also takes many steps to finalize the proposal. On average it takes me three to four hours from start to finish, which can be daunting. I'm sure there are ways to streamline the process. My next step is to search for tutorials to help make this a faster process. Something that would be helpful would be an integrated inquiry format that transferred the inquiry form on our website into a client profile. It seems like many things that could be a one or two click fill in when finalizing the proposal takes many repeated steps. I'm sure I'm not running the software as efficiently as I could be. I'll be looking into that in the future.

Alternatives considered

[HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[Curate](https://www.capterra.com/p/174139/Curate/)

Reason for choosing Details Flowers

I loved the look of the Details proposals. It felt like the most professional end product and I wanted potential clients to feel like they're in good hands when they book their wedding with us.

Switched from

[Curate](https://www.capterra.com/p/174139/Curate/)

I wasn't happy with the look of the finished proposal. There were many updates promised and never delivered.

Review Source

Response from Details Flowers Software

April 28, 2020

Hi Allyson! We are so happy to see that you are loving our beautiful software! I would love to let you know that we are currently working on an intake form that you will be able to integrate into your website and the information will then be input into the Details software! This will be out soon after we have properly tested it to make sure it is the best it can be for our clients. I would also like to extend an invitation to schedule a one-on-one training course with a member of our support team. Please reach out to our team so that we can get this set up! Thank you for your wonderful review and we look forward to growing together!

HL

Heather L.  
CEO  
Events Services  
Used the software for: 1-2 years

### "Details Has Saved Me So Much Time!!!"

November 1, 2018

5.0

I really am saving more time that ever and I am much more confident when sending out my proposals. Before Details I was often worried that I was leaving out a page, or a cost sheet. With this software everything is always there! I also love having the ability to have clients sign their contracts and pay online, avoiding the "check is in the mail" excuse.

Pros

Using this software has saved me so much time, and the more that I use it the more time I am able to save since my past "floral recipes" are saved for future use. The software produces gorgeous imagery, that makes selling our products and designs easy!

Cons

From time to time there are a few tech issues to work out (mainly during "updates"), but to be honest this is the way all businesses seem to operate in today's marketplace. The time saved and the beautiful estimates that you are able to produce make the few tech issues easily tolerated. I'd rather work with software that occasionally updates and attempts to make things easier for their users then one who doesn't try at all.

Review Source

Response from Details Flowers Software

December 3, 2018

Hi Heather, We are so glad to have your testimonial and feedback for using our software over the last few years. It was designed to save you time, and the longer you use it, the more time it will definitely save you. Past floral recipes are a dream! We love that you can save your beautiful imagery into the software to reference later. Our newest functionality of saving entire events, will make future jobs come together in a snap. Like MAGIC!! We appreciate that you understand that although we do try to make it absolutely perfect, from time to time we encounter a few hiccups. Hopefully, you see that we remedy them quickly and do our best to make improvements quickly and as needed. It's all part of the process to perfection. We love that you are more confident in your pricing and accuracy. It definitely is helpful to have a place to refer too. Everything is always there. Thank you for business a valued customer! Corrine Heck, CEO/Founder Details Flowers

Tracey M.  
owner/designer  
  
Used the software for: 1-2 years

### "This software saved my flower business. "

June 4, 2018

5.0

Pros

Details is visually appealing, the layouts are lovely for clients and help organize visual images for the look of each event. The best part is the backend which makes cost-control and ordering a breeze. I can look and see what my overall purchasing cost will be, where I can make adjustments to avoid overbuying of flowers, inventories for rentals, and it puts out a nice, easy-to-follow recipe sheet for the workroom. Definitely designed by a florist and by having it all there (contract, mood board, payment processing) helps me run my small business and the 100+ events that happen each year.

Cons

The one thing I don't like is that it has just a tad too much customization for weddings that make it awkward for corporate or non-profit clients' events. It also took a great deal of time to input all of the components (flowers, prices, items), but once input, not too hard to keep up.

Review Source

Response from Details Flowers Software

June 18, 2018

Thank you Tracey for such a lovely review. We are so glad that you titled your review "This software saved my flower business!" We are so happy to be a part of your success. We know that you will love our new Worksheet Template Feature that is launching soon. It will allow you the ability to customize the proposals/worksheets even more to give you an upper hand on pricing multiple events of different kinds and styles. We can't wait for you to see it!! Thank you for being an early adopter of our software. You are the best! -Corrine

VR

Verified Reviewer  
owner, floral designer  
  
Used the software for: 6-12 months

### "This is my first year using a CRM program and it really keeps me organized with less work."

June 5, 2018

4.0

Pros

I appreciate that they are constantly updating the software based on feedback. The new dashboard is so helpful!!!! The ability to create recipes and have them translate into an easy stem count order form has saved me a lot of time. I love that the system tracks payments (I used to use a spreadsheet) and has an integrated cc processing system. It also ensures all your items are correctly added. (I used to use a spreadsheet and had issues with formulas not integrating newly added items. No more mistakes now that I use this system.) The template gives a professional product to share with my clients. I love the ability to hide sections that I don't feel are necessary, customize images, have the contract terms and financials all integrated into 1 document. Genius to be able to mail clients a link and have them electronically sign it. Also great to be able to expire the proposal to discourage price shoppers. Great customer service. Whenever I get stuck, they call me back and are friendly and patient.

Cons

Empty pages within the proposal. I would love the ability to hide them. I realize it has to do with automatic page breaks, but it bothers me. Wish I could adjust contract and payment terms at an individual level. ex: standard terms are great for normal clients, but I have several last minute customers where we need abbreviated payment terms. If I change it at the company level, it changes all my existing and future contracts.

Review Source

Response from Details Flowers Software

June 19, 2018

Hello! Not quite sure who this is, so I would love to speak with you because some of your con's are available currently! We are always making updates and listening to our user base to make sure to give you the features that you are requesting as fast as we can develop them!! We love that you are loving the new updates and that the software is supporting and assisting your business. Thank you for the review!

ML

Michelle L.  
Florist  
Events Services  
Used the software for: Less than 6 months

### "Big Learning Curve, but has Potential"

February 10, 2024

4.0

Customer service is 5star. It's the only thing that has kept me using it. But it's been hard, I can't lie, switching to this system. I hope it gets easier, but I'm not there yet and we have been using it about 2 months.

Pros

Ease in recipe building and receipe retainment

Cons

How hard it has been to transition over to it from Honeybook, the loading of initial product and lack of catalogue from suppliers we use.

Switched from

[HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)

I thought it would turn using five programs into one.

Review Source

Response from Details Flowers Software

February 13, 2024

Hi Michelle, thank you for taking the time to share your experience with us. We're glad to hear that you've found our customer service to be 5-star; providing exceptional support is a top priority for us! We understand that transitioning to a new software can be challenging, and we appreciate you sharing your experience with us. We'd love to connect and learn more about the issues you've faced, and to learn more about which suppliers and product you'd like to see in Details next! Your feedback is invaluable to us as we strive to improve our platform. Thank you, and we look forward to connecting and helping you become a Details super-user!

KM

Katy M.  
Owner and Lead Floral Designer  
Events Services  
Used the software for: 2+ years

### "Can’t work without it! "

February 6, 2024

5.0

This is a pricy monthly bill but worth every penny. I can stay up to date with each event and feel confident my client and I are on the same page as the proposal generating is clear and to the point. Using photos of each flower to be placed in each arrangement helps my client and I visualize the final product. Then, the system generates a back end recipe book for my freelancers and I to use in the studio. I mean it’s everything a florist could want!

Pros

It’s my One stop shop. I can access my workbook, colander of events and proposals from anywhere at any time. It’s also adds up stem counts and add us my costs for me.

Cons

Some of the usability makes it a bit too clicky. I wish there was more drag and drop from one section to another.

Review Source

Response from Details Flowers Software

February 12, 2024

Hi Katy, thank you for your feedback! We're glad Details Flowers serves as your one-stop solution for accessing workbooks, calendars, and proposals. It's also great to hear our platform's visuals help you to generate proposals for your clients easily and that the Recipe Gallery is valuable to your team in the studio. We also appreciate your feedback on a desire for more drag-and-drop functionality, and we look forward to connecting with you and exploring this option further. Thank you again for your wonderful review!

AB

Amanda B.  
owner  
Events Services  
Used the software for: 2+ years

### "You Must Have This Software"

May 11, 2022

5.0

They've ALWAYS had fantastic customer service and tech support. They continue to grow and expand and make the software better.

Pros

This software has taken my business from a one woman show to now 12 employees in the matter of just a couple of years. It helps us stand out amongst the competition, minimizes human error, makes ordering a breeze, and helps us organize our team throughout the entire event pipeline.

Cons

I wish the photos for the individual products were bigger for the client. And have the option to add more than one photo per line item.

Alternatives considered

[Curate](https://www.capterra.com/p/174139/Curate/)

Reason for choosing Details Flowers

at the time there was a special and I jumped on board.

Review Source

Response from Details Flowers Software

May 13, 2022

Hi Amanda! Wow! Thank you for your kind words. We are so thrilled to hear how your business has grown over the last few years as a part of the Details Flowers community. We can't wait to continue growing with you!

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