# ALIGN Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ALIGN the right Chiropractic solution for you? Explore 33 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/175492/Chiropractic-Practice-Management-System/reviews --- ALIGN 5 (33) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 28th, 2026 # Reviews of ALIGN Ease of use 5.0 Customer Service 5.0 ## Pros and Cons in Reviews SW Shannon W Office ManagerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: Less than 6 months. “Programs are easy to navigate through, move patients and edit information.“ July 26, 2022 TR Theresa R Office ManagerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “Customization is a bit harder than I would like.“ December 17, 2021 Catherine W DoctorMedical Practice, 2 - 10 employeesUsed the software for: Less than 6 months. “I don't often enjoy learning a new software but onboarding was so easy because of the training sessions and usability of the software.“ December 1, 2022 VD Victoria D BCBAMental Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “I love all of the trainings and the time spent helping me along the way. “ July 21, 2022 SM Shinnea M CSR Customer Service ManagerMedical Practice, 501 - 1,000 employeesUsed the software for: Less than 6 months. “I has been a great experience starting with the thorough training I received to ensure understanding of how to effectively manage patients in the tool.“ January 24, 2022 ## Showing most helpful reviews Showing 1-25 of 33 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RR Roxeanna R. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "User Friendly" December 2, 2021 5.0 Easy to use Pros Easy to find patient files and use for scheduling . Cons I want to be able to create repeat visits easier. Review Source Response from Billing Dynamix December 20, 2021 Hello Roxanna, Thanks for taking the time to review ALIGN by Billing Dynamix. We are thrilled to hear that your experience using our practice management software and working with our teams has been a positive one. We genuinely value and appreciate the feedback you provide. RD Rosha D. Nurse Practitione r Medical Practice Used the software for: 1-2 years ### "Great Experience " March 1, 2022 5.0 Pros I have used Billing Dynamix in multiple jobs I had been and have thoroughly enjoyed all the services provided. The team is very attentive, and I have always received prompt response for my queries. The trainers are amazing, super clear and detailed with their instructions. The follow ups for continued assistance are excellent. Cons I have had very good experience using the software, there is not much of cons that i can point out at this time. Review Source AS Alexis S. Patient Concierge Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great Experience " October 11, 2022 5.0 Pros That is easy to access and to understand. Cons I did not have a con about this program. Review Source JC Jacklyn C. Assistant Manager Hospital & Health Care Used the software for: 2+ years ### "Great review" February 25, 2022 5.0 Great all around. Pros easy to use. can always ask for help when needed. Cons There are Some Pop up messages when signing in. Review Source VD Victoria D. BCBA Mental Health Care Used the software for: Less than 6 months ### "Amazing help with billing" July 21, 2022 5.0 Affinity Billing has been very easy to learn. I love all of the trainings and the time spent helping me along the way. The team has been very flexible and responsive to all my questions. I love all the features and the patient portal is awesome. Pros Affinity Billing has been very easy to learn. I love all of the trainings and the time spent helping me along the way. The team has been very flexible and responsive to all my questions. I love all the features and the patient portal is awesome. Cons Learning new software is always a change. Because I am new it will take time for me to learn everything it can do. Review Source AG Ashley G. Chiropractor Medical Practice Used the software for: Less than 6 months ### "Excellent software" September 22, 2022 5.0 Align is an excellent software and all of the people I spoke with are very helpful and solve all my problems especially my lack of knowledge with insurance. Pros This software is very Easy to use. I like the layout and how it looks plus it integrates well with Review Wave. Cons nothing. All my questions were answered and resolved. Reason for choosing ALIGN Love the software and how it looks. Review Source JT John T. Patient Experience Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Dynamix System and Training First Rate" March 17, 2022 5.0 Pros The system is very easy to use and practical for our daily operation. The trainer \[SENSITIVE CONTENT\] is very thorough and does an excellent job making sure you have everything you need to be effective and efficient with using the system. Cons No Cons just wish I has been exposed to this system sooner! Review Source TM Tammie M. Office Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Software Review" March 8, 2022 5.0 Pros The support team is very good! It's always nice to have someone backing you up. Cons Nothing I don't like at this time. I haven't had any problems. Review Source CT Cynthia T. Office Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Helpful training" January 14, 2022 5.0 Great Pros Ease of use, help links if necessary. Great system Cons There is nothing I like least about this system Review Source Response from Billing Dynamix February 8, 2022 Thank you for sharing your experience using ALIGN by Billing Dynamix in your clinic, Cynthia. We are very proud of our training team and the personal support we provide to each practice we work with. Thank you for recognizing them. SM Shinnea M. CSR Customer Service Manager Medical Practice Used the software for: Less than 6 months ### "Great Tool with ease of use" January 24, 2022 5.0 I has been a great experience starting with the thorough training I received to ensure understanding of how to effectively manage patients in the tool. Pros I like the the ease with navigating the system. The patient information is easy to access and manage. Cons I do not have any cons to mention at the current time. Review Source lM laura M. CRNP Hospital & Health Care Used the software for: Less than 6 months ### "helpful customer service" July 6, 2022 5.0 Pros very helpful customer service! really appreciative Review Source VR Verified Reviewer Dr Hospital & Health Care Used the software for: 6-12 months ### "Align Review" December 22, 2024 5.0 Cstomer service is main thing to mention. Pros its easy to use. All patient information are well stored and organized. Follow up appointments are easy Cons Still there is nothing to like least.All features are good. Review Source Response from Billing Dynamix January 21, 2026 thank you for the review. We’re glad ALIGN makes it easy to stay organized and manage follow-up appointments, and we appreciate the kind words about our customer service. ME Michelle E. Manager Medical Practice Used the software for: 2+ years ### "Billing Dynamix" September 26, 2022 5.0 I have been using Billing Dynamix for a few years now. We used the system back in 2017-2020 and left due to new management within our company. After only a few months that decision was a major regret and we are now back with them! They have come so far in their advances from how we started with them to now. Charting and working throughout the system is easier than ever and we couldn't be more pleased. Trainings for our entire team were done in a timely manner and \[SENSITIVE CONTENT\] was just the best and most patient associate we have worked with. Highly recommend. Pros The scheduling feature is probably my favorite however the billing and EHR tab for taking notes and billing out claims is also really great. Cons I can not say there are a lot of things I do not like about the software. Review Source Johnny B. Office Manager Hospital & Health Care Used the software for: 6-12 months ### "Second to none. " June 17, 2022 5.0 If I could give more than 5 starts, I would! \[SENSITIVE CONTENT\] is an unbelievable trainer and has been super helpful for our practice. Cristyn is also a guru with helping solve any AR questions. The entire team is super responsive and communicative with timely issues. I don't know where we would be at as a practice without this team. We had been through several other competitors and will never look for another company again! Thank you Billing Dynamix! Pros Customer service and functionality of the program Cons Nothing at all. There aren't any holes I can poke. Switched from [Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/) Much better product. Much better customer service. Review Source TR Theresa R. Office Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Software Review" December 17, 2021 5.0 Pros Training is great. They always help you figure out things even after you've gone live. Unlike others that leave you hanging once you're "setup", all you have to do is send them a task message and they are there. Cons Customization is a bit harder than I would like. Certain things that need to be on specific documents aren't able to be added. Review Source Response from Billing Dynamix March 2, 2022 Hello Theresa, Thanks for sharing your experience with ALIGN Practice Management Software by Billing Dynamix on Capterra. Our commitment to the clinics we work with doesn't end with the onboarding process. We are here to help make your clinic, and your team, a success. We work closely with the entire office and are making perpetual improvements to our system based on your feed back and suggestions. Thank you for your review. SM Shawna M. Director of Operations Health, Wellness and Fitness Used the software for: 2+ years ### "Best EHR ever!!!!" February 24, 2022 5.0 i have taken this platform from clinic to clinic to clinic, simply because of it's effectiveness. The collections team is worth their weight in gold. yes, it is a little more expensive then other EHR's, HOWEVER, you get what you pay for. Their collection rate is worth it every time. Pros I love how it does absolutely everything I could need to effectively run and operate my business. Cons Nothing. I have used this at every clinic I have directed and I love it. I have zero complaints. Review Source KB Kesney B. Office Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Software Review" December 16, 2021 5.0 Pros Easy to use and extremely intuitive. The training is so in depth that I am always confident in my day to day efforts. If I ever have a question or concern, the team is always ready to help within minutes. Cons I wouldn't change anything about the software. Review Source Response from Billing Dynamix March 2, 2022 Hello Kesney, Thank you for taking the time to review ALIGN by Billing Dynamix. We take great pride in relationships we have with every member of a clinic, making sure they are well supported and trained long after the initial onboarding process has ended. We're always here to help you and your team. Thanks for sharing your experience. tC tonya C. Phlebotomist Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy to use " June 29, 2022 5.0 Overall experience was satisfied with the layout and the training. I learned a lot and feel confident in doing my job properly. great teaching and guiding. Pros it was very easy to use! the experience was good. all y questions where answered diligently. Cons cons are never used before. maybe will take time to grasp. Review Source Catherine W. Doctor Medical Practice Used the software for: Less than 6 months ### "A great experience" December 1, 2022 5.0 Pros I don't often enjoy learning a new software but onboarding was so easy because of the training sessions and usability of the software. Very intuitive for those familiar with computers and other EMRs, enjoy the customizability of note templates. Cons I have no complaints so far regarding the onboarding process and initial uses of this software. Review Source Response from Billing Dynamix January 21, 2026 Hi Catherine — thank you for the review. We’re glad onboarding and training made the transition smooth, and that you’re enjoying ALIGN’s intuitive workflow and customizable note templates. Veronica D. APRN Health, Wellness and Fitness Used the software for: Less than 6 months ### "Training and ease of software management" September 15, 2022 5.0 Pros Ease of using software and the accessibility of EHR staff for thorough training with program. Cons None so far! It is a very resourceful program for all our needs in our practice. Review Source VR Verified Reviewer Case/Front desk Manager Medical Practice Used the software for: Less than 6 months ### "Amazing!!!" April 14, 2022 5.0 Pros The system is straightforward and easy to manage. I love the capabilities of making it personal for our clinic. Cons I haven't found any negatives or things that I dislike. Review Source TD Tabi D. Patient Concierge Medical Practice Used the software for: Less than 6 months ### "Great!" February 11, 2022 5.0 On a daily basis the system works great and is easy to navigate! 10-10. Pros The software is very easy to understand and use. The training is thorough and goes into detail about what exactly every section has to offer the user. Cons Some of the options are unnecessary but only for my specific needs. Review Source KC Kelly C. APN Health, Wellness and Fitness Used the software for: Less than 6 months ### "The Vertical system is extremely easy to navigate and the support team is knowledgeable and helpful." February 10, 2022 5.0 It has been a pleasure, the training is very professional! Pros Easy to access and navigate through!!!!!! Cons Cannot think of any!!!!!!!!!!!!!!!!!!!!! Review Source KV Kristy V. Family Nurse Practitioner Medical Practice Used the software for: Less than 6 months ### "Niva" November 3, 2022 5.0 Pros Very simple and easy to follow instructions and tutorial sessions. Thank you for all your help. Cons None in particular with the software, but more so with trying to find time Review Source SW Shannon W. Office Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Easy to use programs" July 26, 2022 5.0 So far so good Pros Programs are easy to navigate through, move patients and edit information. Cons Actually nothing. System is great I would recommend it to anyone Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.