# Alert Logic MDR Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Alert Logic MDR Software - reviews, pricing plans, popular comparisons to other Cybersecurity products and more. Source: https://www.capterra.com/p/175493/Alert-Logic-Cybersecurity --- # Alert Logic MDR Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Alert Logic MDR ## What is Alert Logic MDR? Alert Logic MDR is ideally suited for companies of 50-5,000 employees in any industry located in the US, Canada, and the UK. Alert Logic is the industry's first SaaS-enabled managed detection and response (MDR) provider, delivering unrivaled security value. Our purpose-built technology and team of MDR security experts protect your organization and empower you to resolve whatever threats may come. Founded in 2002, we are headquartered in Houston, Texas. ## What is Alert Logic MDR used for? [Vulnerability Management](https://www.capterra.com/vulnerability-management-software/)[Network Security](https://www.capterra.com/network-security-software/)[Cybersecurity](https://www.capterra.com/cybersecurity-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $550 Per Feature, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Alert Logic MDR?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.levelblue.com&name=Alert Logic MDR) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Alert Logic MDR 4.5 (14) VS. [5.0 (1)](https://www.capterra.com/p/212808/CloudJacketX/#reviews) Starting Price $550 Per Feature, Per Month Starting Price $10 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.6 (14) Ease Of Use 5.0 (259) Value For Money 4.2 (12) Value For Money 5.0 (190) Customer Service 4.1 (13) Customer Service 5.0 (194) ## Alert Logic MDR alternatives [4.9 (22)](https://www.capterra.com/p/201047/vRx/reviews/) Starting price $499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (6)](https://www.capterra.com/p/10015770/Aikido/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (344)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/) [4.6 (259)](https://www.capterra.com/p/94317/Splunk/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/94317/Splunk/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Monitoring 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and report on everything that happens within the system or network Compliance Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Firewalls 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats Reporting/Analytics 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Risk Assessment 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Initiate collection and analysis of known risks Threat Response 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm Alert Logic MDR 52 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and report on everything that happens within the system or network Track and document all activities across devices, networks, and other systems Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Tools for the systematic analysis of various types of data or statistics Automatically identify unusual behavior Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Track visitors'/audience's responses across web pages and other optimized content Track and analyse user behavior within a system or network Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Assembly of graphs and charts for visualizing and tracking statistics/metrics Graphical representation of data Track status, assign actions, and control access to systems for devices within the organization Protect users working remotely and provide secure environments for personal devices to access company programs A chronological record of actions or occurrences within a network, software, or process Validating the integrity of an operating system, application, and files by monitoring for probable changes, tempering, or fraud. Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats Compliant with HIPAA, which sets standards for sensitive patient data protection Manage and track all disruptions and incidents Identify and alert about security breaches by third parties Record and follow the progress of every issue Analyzing computer-generated records called logs to identify the root cause of errors, bugs, security threats, or other risks Collects and aggregates data from various systems within the IT environment Collects and aggregates data from various systems within the IT environment Observe and track the demand, usage, progress or quality of a system, product, or user Filtering incoming messages/alerts and detecting patterns to spot anomalies. Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) Arrange tasks based on the level of priority or urgency Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Identify and orchestrate execution of actions needed to restore systems to optimal conditions Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Analyze potential risks across the organization Initiate collection and analysis of known risks Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Log files automatically created for all activities performed by servers, such as a history of web page requests Track the status over time for a request, process, asset, or transaction Set up connections to third-party platforms to improve business processes Information to prevent, understand and identify cyber threats Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings Interact with data visualization elements, such as charts and graphs, to drill down into data The process of identifying, quantifying, and prioritizing the vulnerabilities in a system. Detect (and block) vulnerabilities and threats in your applications based on vulnerability information Safeguards to protect network vulnerabilities Discover patch statuses and vulnerabilities Control system access and/or deliverability for applications and email addresses Features 4.2 (14) 4.2 Based on 14 reviews ## Pricing Value for money 4.2 (12) Basic $550.00 Per Feature,Per Month Value for money 4.2 (12) 4.2 Based on 12 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Webex Suite](https://www.capterra.com/p/237272/Webex/)[ Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/)[ MySQL](https://www.capterra.com/p/11482/MySQL/) ## Support, customer service and training options Customer Service 4.1 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (13) 4.1 Based on 13 reviews ## User reviews Overall rating 4.5 Based on 14 reviews Filter by rating 5(7) 4(7) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KB Kalee B. IT Support Analyst Information Technology and Services ### "Alert Logic has been great for monitoring vulnerabilities within our network." 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 15, 2022 Pros Alert Logic has made it easier to view and manage new vulnerabilities as they arise. Cons I do wish the layout of the website was more user friendly but it is manageable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CK Clay K. Network Manager Education Management ### "Alert Logic MDR Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 December 3, 2021 Overall my experience has been just okay. The product itself is good, but I think there are better programs available for the price we pay. Pros Once Alert Logic is set up and in production, there is a nice sense of security. It has caught many threats and we are very pleased with the product. Cons Dealing with the technical support team has been challenging at times. On several occasions, we had an open ticket and couldn't get an update for days. I understand an issue that takes days to fix, but when we ask for an update we expect a prompt response at the very least. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BW Brian W. Network Systems Administrator Financial Services ### "Great for our needs" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 29, 2019 Pros Really gives us peace of mind knowing that we have another layer of security. Helped us meet our audit requirement for log correlation and SIEM. Since this is a hosted solution we were able to free up our internal resources. We are contacted very quickly with any issues and the customization that can be done is also great. Support is knowledgeable and vast. Cons Log review is hard to understand unless you know much about the software or have a lot of time to dedicate to it. Normally I just open a ticket to have support do the legwork for me as I am not versed / do not have the time do work on it. I do wish that assistance with customization was something that was done during implementation / random reachouts from support or little how-to's once a month for custom reports or alerts that would be beneficial or help increase security posture would be great. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CJ Crismely J. InfoSec Manager Financial Services ### "Alert Logic's Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 3, 2019 Pros It is very user friendly and the technical support is very good Cons For us it took a while to deploy but the support was very helpful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JF Joshua F. Manager, Technology Operations Information Technology and Services ### "A great tool for security professionals" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 19, 2018 We are a small shop with only six team members, and we need to support a rapidly growing environment of over 250 VMs in Azure. ALertLogic has enabled us to meet PCI requirements for auditing and log review without dedicating multiple staff members to doing nothing but log review and other security related tasks. It's a godsend. Pros The ease of onboarding, customer service, and the ability to leverage their resources for reviewing a large amount of data and logs. Cons The UI, especially the search function, is rather clunky. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Ali N. IT Manager Electrical/Electronic Manufacturing ### "Alertlogic SaaS" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 December 18, 2018 Pros It gives an insight to my environment in-terms of overall security, and I have a peace of mind that I have a team of experts looking at the events in real-time. Cons The support can be improved, it seems like the initial call is sometimes sent to a person who is not familiar with the request, and then handed to another analyst. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User AWS Environment Manager Management Consulting ### "Overall a good product, but still lacking in some areas" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 18, 2018 Pros The reason we chose Alert Logic over other vendors was for the managed services offering. This has been good for us most of the time, but with some challenges. The UI was well explained upon installation and was laid out in a logical fashion. Cons The UI has changed since we deployed this solution, and with no warning. It lacks the intuitive function that you would expect in a product at an enterprise level. This has been the biggest hurdle for us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Vmware Engineer Financial Services ### "Alert Logic ahead of the curve" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 18, 2018 Our overall experience is good. We set it up fairly easily, and it works. It's also cost effective for what it delivers on a daily basis. Pros We like that there is multiple levels of support built into Alert Logic. Not only do we get threat monitoring, but we also get an analysis including threat risk index, remediation, and email and phone support. Cons The UI is not very well made and at times makes things very difficult to use and assess potential issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Senior Systems Engineer Oil & Energy ### "Hacking BLOCKED!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 18, 2018 Pros We get a lot of brute force attempts and AlertLogic Threat Manager is on top of them all. The shunning works great and is very configurable to our desired thresholds. Cons At this point I do not have any cons that I can speak of. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NK Nick K. Head of Security Health, Wellness and Fitness ### "AlertLogic is pretty solid, with some UX issues" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 18, 2018 General compliance through technical controls. Pros Comprehensive tool set. Solid coverage of technical security controls. Cons Multiple user interfaces, some pretty poor legacy UI still required to be used. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/175493/Alert-Logic-Cybersecurity/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)