--- title: "Chatroll Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Chatroll Software - reviews, pricing plans, popular comparisons to other Live Chat products and more." source_url: "https://www.capterra.com/p/175501/Chatroll/" page_type: "product" language: "en" --- # Chatroll Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Chatroll ## What is Chatroll? It is a live chat and audience engagement platform that helps businesses to conduct webinars, Q&A sessions, presentations, workshops, and broadcasts. ## What is Chatroll used for? [Webinar](https://www.capterra.com/webinar-software/)[Live Chat](https://www.capterra.com/live-chat-software/) Top alternative Featured Overall rating Based on 29 user reviews Reviews sentiment Positive 83% Neutral 17% Negative 0% Starting price $19 Per Feature, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Chatroll?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.chatroll.com&name=Chatroll) ## Chatroll Overview Updated August 2026 AI summary Chatroll enables businesses of all sizes to interact with audiences through live chat and messaging, particularly during webinars and events. It offers features such as customizable branding, reporting and analytics, screen sharing, event scheduling, polls, and an API for integration. Deployable across web, desktop, and mobile platforms, it suits teams seeking live audience engagement and communication tools. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Chatroll 4.3 (29) VS. [4.5 (20)](https://www.capterra.com/p/10017522/Cvent-Webinar/reviews/) Starting Price $19 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (29) Ease Of Use 4.8 (6,053) Value For Money 4.1 (25) Value For Money 4.1 (4,094) Customer Service 4.0 (24) Customer Service 4.5 (3,841) ## Chatroll alternatives [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) [4.6 (6,053)](https://www.capterra.com/p/157062/Zoom-Video-Webinar/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [4.6 (14,661)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,130)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) [4.4 (11,531)](https://www.capterra.com/p/163332/GoToMeeting/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/175501/Chatroll/alternatives/) ## FAQs about Chatroll Overview ### Which roles and teams benefit most from Chatroll? Chatroll is most used by small business owners, content creators, and community-focused teams that need live audience interaction. Bloggers, musicians, and hosts use it to moderate conversations during streams or events, while operations leaders, coaches, and faith-based organizers rely on it to manage engagement, answer questions, and keep discussions organized. Answer based on 29 reviews Overview ### What company size and specific industries is Chatroll built for? Chatroll is designed for businesses of all sizes, including small businesses, mid-market companies, and enterprises, across financial services, marketing, entertainment, news organizations, non-profit groups, and corporations. It also suits other organizations that need a chat solution for audience engagement and communication. Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of Chatroll? Chatroll offers live chat and chat/messaging for audience interaction, plus Q&A management, polls/voting, and audience engagement tools for events and webinars. It also includes presentation streaming, screen sharing, event scheduling, reporting/analytics, customizable branding, social media integration, and an API for connecting with other systems. Integrations ### Which third-party tools and platforms does Chatroll integrate with? Chatroll integrates with Brightcove, Joomla, LiveStream, and WordPress. These catalog integrations cover video hosting, content management, and publishing platforms, giving Chatroll connections to widely used tools for embedding chat and managing audience interactions across websites and live video environments. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Chatroll offer? Chatroll provides live online sessions, webinars, and videos to help teams get started. Live online sessions support guided setup and direct instruction, webinars cover product topics in a group format, and videos offer self-paced viewing for learning features and reviewing steps as needed. Answer based on 2 reviews Getting Started and Support ### What customer support options does Chatroll offer? Chatroll provides email/help desk support, an FAQ/forum, a knowledge base, and chat. Users say the setup guidance is helpful and that support tips make the product easier for beginners, though some want more direct help during live use and would prefer faster, real-time access to support. Answer based on 3 reviews ## Features AI summary Based on 6,901 Live Chat reviews Capterra reviewers highlight these features as the top priorities when choosing live chat software: - **Chat/Messaging** (**54%** of reviewers rated this feature as critical) - **Real-Time Notifications** (**51%**) - **Multi-Channel Communication** (**43%**) Chatroll supports **Chat/Messaging** but does not offer **Real-Time Notifications** or **Multi-Channel Communication**. Its **Chat/Messaging** feature gives teams a direct way to communicate with customers in the moment, helping businesses respond to questions quickly, keep conversations organized, and provide timely support during live interactions. Customizable Branding 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Event Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings Live Chat 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Ability to chat online in real time On-Demand Webinars 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Allow users to schedule a webinar with registration and record the webinar automatically in the cloud. Q&A Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Allow users to collaborate and ask questions regarding folders and/or documents within the system Screen Sharing 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Digitally share screen view with others Chatroll 18 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Audience Engagement: Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) - Chat/Messaging: Communicate using direct chat or messages within the system - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Live Chat: Ability to chat online in real time - On-Demand Webinars: Allow users to schedule a webinar with registration and record the webinar automatically in the cloud. - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet - Q&A Management: Allow users to collaborate and ask questions regarding folders and/or documents within the system - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Screen Sharing: Digitally share screen view with others - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools --- Get Advice We can help you find the software with the features you need. Features 4.5 (29) 4.5 Based on 29 reviews ## Pricing Value for money 4.1 (25) Free Version Basic $19.00 Per Feature,Per Month Value for money 4.1 (25) 4.1 Based on 25 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Joomla](https://www.capterra.com/p/161648/Joomla/)[ Brightcove](https://www.capterra.com/p/182078/Video-Marketing-Suite/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (24) 4.0 Based on 24 reviews ## User reviews Overall rating 4.3 Based on 29 reviews Filter by rating 5(15) 4(9) 3(5) 2(0) 1(0) Mentioned topic Sorted by most recent AR Alejandro R. Technician Chemicals ### "Great for webinars but expensive" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 July 23, 2021 It made our webinars more easy to manage during the pandemic. Pros It is better than the free meeting apps and have a better inmersion for a webinar. The live chat management is really useful and having the choice of filtering comments for a webinar is amazing and it have a limited free option so you can try it to see if it is the software that you need. Cons It is way too expensive for the features that it have. The really only reason for us to not change back to the free meeting apps is that the payments are covered for the university. So, have that in mind if you are looking for a webinar app. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Alexander B. Desarrollador Program Development ### "Excellent customer interaction tool for companies" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 July 12, 2021 Pros It's an excellent option to interact with the public, the use is very simple and it looks great on any platform that the client uses. You can also customize how it will look and make it like your company, which will show more professionalism. Another very good point is that you can connect to social networks and increase interactivity even more. Cons The payment plan is a bit expensive, also sometimes it has bugs when I move between comments, otherwise I am very satisfied, it's just learning how it works and using it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Co-Owner Computer Software ### "Amazing program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 30, 2019 Amazing, fantastic, wonderful Pros Chatwing is an amazing chat service that fulfilled all my needs Cons I can't use it enough! I love everything about it Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Brynna H. Health Wellness Coach Health, Wellness and Fitness ### "Easy, free chat box! " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 January 29, 2019 Love that it was easy and free. Pros Just create an account, do a little customizing, install the WP plug in and you’re set. Easy to use for a WP-based webinar! Cons I didn’t realize at first that you need to install a plug in. Once I figured that out, we were good. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BL Belair L. Employee Sports ### "ChatWing, Good?" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 January 29, 2019 I am learning how to make certain things and how to design a user-friendly way of chatting. Pros I liked that mainly it was a good way to design your own. And could change corresponding to what you want. Cons Mainly due to the pricing and such, I found that a bit much, but then again its a very well made app. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CT Carl T. Pastor Religious Institutions ### "over priced" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 January 27, 2019 At first it was pretty good, then you went to charging and the chat had to be re - signed in. But mostly that you just stopped the free version with no warning at all. Not a good way to do business. I would be tempted to pay $5.00 a month but your cost are way over rated. I will find another chat alternative. Pros that it was free and I used it for my live stream podcast. I can use my YouTube chat just as easy. Cons That I had to back scroll to read comments Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Freelance Graphic Designer Writing and Editing ### "it meets what I need." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 26, 2019 We use it for live interaction of users on our website. Pros All the features are great and enough for us. Cons sometimes I can't enter the site.Servers are not working and are giving errors. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Katie A. Assistant Host E-Learning ### "Fits My IT Easy Requirement!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 25, 2019 I’m getting ready to do more webinars and it’s great to know that Chatwing takes care of an item on my to do list! Pros Chatting was my choice after reviewing and testing a few choices. I use it for my webinars. I love the ability to size it and the patterns that I can use to create the look and feel that I want for my presentation. My goal is to focus on my expertise and interacting with my audience. Chatting is easy to add to my webpage and I know I everyone can use it easily. Using it easily means they focus on my content! Cons It wasn’t the software, it was ME in the beginning getting used to it! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JV Jersson V. Student Sports ### " A great service that was very helpful for my website." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 January 25, 2019 A great service I have been using it for 4 years and I have the best opinions towards them. I have used similar chat services and none compare to what they offered. Pros Its good style and easy way to understand the chat to my audience. Cons Personally, it bothered me when it stops being free. I think that if the service were a little more accessible, I would contract it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RJ Rahul J. Motivation E-Learning ### "Chatwing for my personal services " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 January 25, 2019 Pros I liked the tools of this, it would be better if my clients can voice chat with me. Cons It's very easy to use and embed anywhere. If we talk about the speed of the tool that's cool. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/175501/Chatroll/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Zoom Events and Webinars vs Chatroll](https://www.capterra.com/compare/157062-175501/Zoom-Video-Webinar-vs-Chatroll)