---
title: "VM-Series Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about VM-Series Software - reviews, pricing plans, popular comparisons to other Cloud Security products and more."
source_url: "https://www.capterra.com/p/175509/VM-Series/"
page_type: "product"
language: "en"
---

# 

 VM-Series Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 17, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

VM-Series

## What is VM-Series?

VM-Series Virtual Next-Generation Firewall is network security software from Palo Alto Networks that provides advanced threat prevention for virtualized and cloud environments. This virtual firewall inspects all traffic, including encrypted traffic, to identify and block known and unknown threats. It also enforces consistent security policies across hybrid cloud environments. As an industry-leading virtual firewall, VM-Series brings powerful threat prevention to virtual and cloud networks.

## What is VM-Series used for?

[Cloud Security](https://www.capterra.com/cloud-security-software/)[Firewall](https://www.capterra.com/firewall-software/)

Top alternative

Featured

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for VM-Series?[Manage this product listing](https://www.g2.com/products/palo-alto-networks-vm-series-virtual-firewall/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### VM-Series

4.4 (8)

VS.

[4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting Price

Contact vendor

Starting Price

$8

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (8)

Ease Of Use

4.9 (4,880)

Value For Money

4.3 (7)

Value For Money

4.8 (3,726)

Customer Service

4.2 (6)

Customer Service

4.7 (4,013)

## VM-Series alternatives

[4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.8 (48)](https://www.capterra.com/p/10023754/JoinNow-Cloud-RADIUS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.0 (3)](https://www.capterra.com/p/159195/CloudAware/#reviews)

Starting price

$0.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

67%

of reviewers

rated it above 4 stars

[4.6 (1,865)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/)

Starting price

$104.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

## FAQs about VM-Series

Overview

### What company size and specific industries is VM-Series built for?

VM-Series is designed for small to midsize businesses and for IT professionals, network security teams, DevOps teams, and cloud users. It also fits organizations working in public cloud, private cloud, hybrid cloud, and container environments.

Features and Usability

### What are the key features of VM-Series?

VM-Series offers API access, antivirus, behavioral analytics, encryption, endpoint management, incident management, intrusion detection system capabilities, threat intelligence, and vulnerability protection. These features cover threat detection, data protection, endpoint oversight, and response workflows across security operations.

Getting Started and Support

### What training and onboarding options does VM-Series offer?

VM-Series provides in-person training and live online sessions to help teams get started. In-person training supports direct instruction in a physical setting, while live online sessions allow guided learning remotely through scheduled virtual sessions.

Getting Started and Support

### What customer support options does VM-Series offer?

VM-Series provides chat support for customer assistance. No reviewer feedback about support quality is available, so no claims can be made about response times, helpfulness, or common support frustrations.

## Features

AI summary

Based on 652 Cloud Security reviews

According to Capterra reviewers, these are the features buyers prioritize most when evaluating cloud security software:

-   **Monitoring** (**48%** of reviewers rated this feature as critical)
-   **Cloud Application Security** (**67%**)
-   **Security Auditing** (**54%**)

VM-Series focuses on other cloud security capabilities in its feature set. The product provides tools designed to support core security operations and policy enforcement across cloud environments, giving teams a way to manage protection requirements consistently and maintain visibility across deployed resources. These capabilities help businesses oversee cloud infrastructure, apply security controls, and support day-to-day risk management.

Encryption

4.3 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Convert data into a code for security

Threat Intelligence

3.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Information to prevent, understand and identify cyber threats

Vulnerability Protection

4.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Safeguards to protect network vulnerabilities

Behavioral Analytics

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Track and analyse user behavior within a system or network

Incident Management

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Manage and track all disruptions and incidents

Intrusion Detection System

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Identify and alert about security breaches by third parties

VM-Series 9 features

### All Features
- Anti Virus: Prevents, detects and removes malware
- API: Application programming interface that allows for integration with other systems/databases
- Behavioral Analytics: Track and analyse user behavior within a system or network
- Encryption: Convert data into a code for security
- Endpoint Management: Track status, assign actions, and control access to systems for devices within the organization
- Incident Management: Manage and track all disruptions and incidents
- Intrusion Detection System: Identify and alert about security breaches by third parties
- Threat Intelligence: Information to prevent, understand and identify cyber threats
- Vulnerability Protection: Safeguards to protect network vulnerabilities

---

Features

4.5 (8)

4.5

Based on 8 reviews

## Pricing

Value for money

4.3 (7)

Value for money

4.3 (7)

4.3

Based on 7 reviews

## Support, customer service and training options

Customer Service

4.2 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (6)

4.2

Based on 6 reviews

## User reviews

Overall rating

4.4

Based on 8 reviews

Filter by rating

5(5)

4(1)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Nitin D.

Infra Architect

Information Technology and Services

### "Palo Alto deployment"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

February 5, 2023

Pros

1\. Easy to deploy, configure and manage. 2. Comes with automation framework to automate routine activities.3. Good value proposition to address the critical requirements of enterprises business.4. Enhanced capacity management by integrating it with Cloud Platform 5. In depth monitoring in place to get early alerts to act on it. 6. Highly available solution improves the IT availability to business.

Cons

1\. Performance is the key criteria to run any business application in Cloud. It struggles to process heavy workload (transactions) during business hrs which in turns impact application performance. 2. Integration with standard tools such as monitoring, capacity management etc..3. Requires improvement in dedicated support during large deployments.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Azure Architect

Information Technology and Services

### "Best features and management"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

January 14, 2023

Overall faire as of now.

Pros

Palo Alto firewall has much more features than other firewall i used. You can have lot of options to configure routes and fine tune. Also encryption security is great.

Cons

Interface can be more user friendly. Troubleshooting options can be more.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PP

Pankaj P.

Senior Security Analyst

Information Technology and Services

### "Palo alto VM series firewalls are robust and secure to be used for perimeter security ."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 8, 2022

My overall experience with VM Series is great

Pros

The traffic analysis and IDS IPS Features

Cons

support can be better and apart from this i don't think there is any drawback in palo alto

Alternatives considered

[FortiGate Next-Generation Firewall](https://www.capterra.com/p/231835/FortiGate-Next-Generation-Firewalls/)

Reasons for choosing VM-Series

Better NGFW capabilities

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JR

Jon R.

Vice President, Technology Security, Risk & Compliance

Information Technology and Services

### "Prisma is ok, but pricey"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

February 19, 2021

Easy setup.

Pros

The way it covers alot of stuff quickly and easily

Cons

The cost was out of this world. Could not believe it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AB

Alex B.

trainer

Sports

### "Just have good time"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

December 25, 2020

Prisma is moving toward serving more professional users and I believe it is the way to go for such powerful software.

Pros

When I started to use it I was amused the seems to be an endless possibility to create, re-create and modify, and improve the projects I was working on. Now it looks like the minimum to expect from the software like that. For me, Prisma was a standard setter.

Cons

I have not been using the soft for a bit and what I have understood from the info and updates almost all that was anointed me at the start are now fixed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Director of IT Infrastructure

Banking

### "Best VM Firewall ever!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 18, 2019

Pros

Allows firewall integration into VMWare NSX technology. It's robust, scalable, and easy to use and setup.

Cons

licensing can be a bit of a pain, but once you've licensed it based on the VM-ID on the host, you're good to go.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Jake B.

Information Technology Professional

Staffing and Recruiting

### "You get what you pay for"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 8, 2018

Overall the sales process was very straightforward. No pressuring and very knowledgable sales staff. Like I stated earlier, there is every feature you could ask for in this suite. In terms of pricing structure, Palo Alto is willing to work with you to make what features you need work for you.

Pros

Every single feature you could ask for in a security suite can be provided by Palo Alto.

Cons

Cost. This was the most expensive option.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MK

Mikhail K.

Security Architect

Information Technology and Services

### "PA Customer"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 25, 2018

Great security products.

Pros

Stable firewall throughput with almost all next-generation features on the market. Web interface is easy to use. Application Control, URL filtering and UserID provide strong security control.

Cons

I didn't experienced any issues with PA, which we were not able to fix with technical support.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/175509/VM-Series/reviews/)

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