# VM-Series Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is VM-Series the right Cloud Security solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/175509/VM-Series/reviews

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VM-Series

4.4 (8)

[View alternatives](https://www.capterra.com/p/175509/VM-Series/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated December 14th, 2025

# Reviews of VM-Series

Ease of use

4.4

Customer Service

4.2

## Showing most helpful reviews

Showing 1-8 of 8 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Nitin D.  
Infra Architect  
Information Technology and Services  
Used the software for: 1-2 years

### "Palo Alto deployment"

February 5, 2023

4.0

Pros

1\. Easy to deploy, configure and manage. 2. Comes with automation framework to automate routine activities.3. Good value proposition to address the critical requirements of enterprises business.4. Enhanced capacity management by integrating it with Cloud Platform 5. In depth monitoring in place to get early alerts to act on it. 6. Highly available solution improves the IT availability to business.

Cons

1\. Performance is the key criteria to run any business application in Cloud. It struggles to process heavy workload (transactions) during business hrs which in turns impact application performance. 2. Integration with standard tools such as monitoring, capacity management etc..3. Requires improvement in dedicated support during large deployments.

Review Source

PP

Pankaj P.  
Senior Security Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Palo alto VM series firewalls are robust and secure to be used for perimeter security ."

November 8, 2022

5.0

My overall experience with VM Series is great

Pros

The traffic analysis and IDS IPS Features

Cons

support can be better and apart from this i don't think there is any drawback in palo alto

Alternatives considered

[FortiGate Next-Generation Firewall](https://www.capterra.com/p/231835/FortiGate-Next-Generation-Firewalls/)

Reason for choosing VM-Series

Better NGFW capabilities

Review Source

VR

Verified Reviewer  
Azure Architect  
Information Technology and Services  
Used the software for: Less than 6 months

### "Best features and management"

January 14, 2023

3.0

Overall faire as of now.

Pros

Palo Alto firewall has much more features than other firewall i used. You can have lot of options to configure routes and fine tune. Also encryption security is great.

Cons

Interface can be more user friendly. Troubleshooting options can be more.

Review Source

VR

Verified Reviewer  
Director of IT Infrastructure  
Banking  
Used the software for: 1-2 years

### "Best VM Firewall ever!"

July 18, 2019

5.0

Pros

Allows firewall integration into VMWare NSX technology. It's robust, scalable, and easy to use and setup.

Cons

licensing can be a bit of a pain, but once you've licensed it based on the VM-ID on the host, you're good to go.

Review Source

AB

Alex B.  
trainer  
Sports  
Used the software for: 2+ years

### "Just have good time"

December 25, 2020

5.0

Prisma is moving toward serving more professional users and I believe it is the way to go for such powerful software.

Pros

When I started to use it I was amused the seems to be an endless possibility to create, re-create and modify, and improve the projects I was working on. Now it looks like the minimum to expect from the software like that. For me, Prisma was a standard setter.

Cons

I have not been using the soft for a bit and what I have understood from the info and updates almost all that was anointed me at the start are now fixed.

Review Source

Jake B.  
Information Technology Professional  
Staffing and Recruiting  
Used the software for: I used a free trial

### "You get what you pay for"

November 8, 2018

5.0

Overall the sales process was very straightforward. No pressuring and very knowledgable sales staff. Like I stated earlier, there is every feature you could ask for in this suite. In terms of pricing structure, Palo Alto is willing to work with you to make what features you need work for you.

Pros

Every single feature you could ask for in a security suite can be provided by Palo Alto.

Cons

Cost. This was the most expensive option.

Review Source

MK

Mikhail K.  
Security Architect  
Information Technology and Services  
Used the software for: 2+ years

### "PA Customer"

September 25, 2018

5.0

Great security products.

Pros

Stable firewall throughput with almost all next-generation features on the market. Web interface is easy to use. Application Control, URL filtering and UserID provide strong security control.

Cons

I didn't experienced any issues with PA, which we were not able to fix with technical support.

Review Source

JR

Jon R.  
Vice President, Technology Security, Risk & Compliance  
Information Technology and Services  
Used the software for: 1-2 years

### "Prisma is ok, but pricey"

February 19, 2021

3.0

Easy setup.

Pros

The way it covers alot of stuff quickly and easily

Cons

The cost was out of this world. Could not believe it.

Review Source

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