# Page 2 | Zscaler Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Zscaler the right Network Security solution for you? Explore 48 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/175516/Zscaler-Internet-Access/reviews --- Zscaler 4.3 (48) [View alternatives](https://www.capterra.com/p/175516/Zscaler-Internet-Access/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Zscaler ## Showing most helpful reviews Showing 26-48 of 48 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Analyst Information Technology and Services Used the software for: 1-2 years ### "Great experience " November 30, 2023 4.0 Pros It secures organization from threats and vulnerability from internet and private acces. Cons As of now nothing to dislike about Zscaler Review Source JM Javier M. Facility Manager Retail Used the software for: 1-2 years ### "Útil para amenazas cibernéticas" October 29, 2023 4.0 Pros Garantiza la protección contra posibles amenazas en la red en todos los dispositivos conectados, tanto ordenadores como smartphones. Tiene una implementación sencilla y de cara al usuario no le afecta en nada. Cons Todo es correcto en esta herramienta, no hay nada que no me guste. Review Source VR Verified Reviewer Marketing Specialist Education Management Used the software for: 1-2 years ### "Security at it's finest" May 26, 2020 5.0 👍 it was nice that it was able to connect me to the internet I use at work even if I was away from work. I still had access to all the information without having to sacrifice my own personal laptop Pros Efficient, good storage and security; it keeps our organization's internal apps secure and in compliance with the policies, even when you're off corporate network Cons It sometimes blocks innocent sites or locks me out and requires me to re-enter my information multiple times; I've heard it can be expensive if used by multiple users in the same area Review Source Matheus M. Communication Analist Automotive Used the software for: 1-2 years ### "Security for a single user" July 14, 2022 4.0 Pros I am a regular user of Zscaler and I consider the software as an ally of the IT team for security in browsing the internet and connecting to other networks. For the user, the software is simple, without many options for adjustments. Cons At times, after the computer is suspended, Zscaler crashes and does not allow any kind of interaction, although it continues to work in the background. Review Source VR Verified Reviewer IT Supervisor Retail Used the software for: 2+ years ### "zscaler usage" June 11, 2020 5.0 We have provided a simple, fast and low security advantage. Pros integration is very simple zscaler. It works successfully on all windows systems. It supports us to provide security simply. Cons zscaler can be a bit of a problem with product support. Even if there are late turns, the problem is solved. It does not cause a long interruption. Review Source VR Verified Reviewer information securtiy analyst Information Services Used the software for: 1-2 years ### "Zscaler - The proxy" June 30, 2019 4.0 Over all zscaler is best for monitoring realtime traffic Pros Every organization needs proxy to monitor the user web activity and to protect user from malicious web pages. Zscaler is best in protecting users from malicious websites and monitoring user traffic. We use Zscaler daily bases for monitoring user activity and blocking phishing pages. Cons There are few phishing pages which zscaler allows and the limitation of blocking Url's is limited which is not good Review Source Talib J. Recruitment Consultant Staffing and Recruiting Used the software for: 6-12 months ### "A good tool to use but still some teething issues which we are getting 100% support for" April 15, 2021 4.0 Pros The security and Cyber security aspect of this tool was the main reason it was implemented company wide which has been great since the integration. This was done very quickly and required little to no downtime for the laptops and workstations across the entire organization and the installation of the tools did not ruin any machines. Cons The tool sometimes does not agree with some other API based tools that we currently have installed such as a IP VOIP tool. We are receiving support for this which is great though. Review Source VR Verified Reviewer Sr. Systems Engineer Building Materials Used the software for: 1-2 years ### "Zscaler - Don't Go Alone!" August 23, 2019 4.0 Handles the website filtering across all of our sites, plus provides metrics Pros Single pane of glass for website and other filtering over SD WAN. An integration specialist can help move things along. Cons Difficult to set up across a global organization with broken out locations with individual SD WAN circuits. Review Source AM Anish M. Manager -Payroll & Complince Financial Services Used the software for: 6-12 months ### "Zscaler " January 14, 2023 4.0 A strong VPN with lot of security feature & with lot of configuration feature. Pros IT is Very secure VPN . Even you can not use gmail or or other trusted sited if not mapped with your company policy Cons Its strictness is its weakness, Google services, You tube etc is not working if not mapped with your policy. so you can't able to search or not able to take your work related help form from google or from another site. Review Source Vicente Jose R. Senior Big Data Engineer Retail Used the software for: Less than 6 months ### "A bit too restrictive" August 18, 2021 4.0 I use Zscaler every day and it is a good tool that allows VPN. This is very very useful now that most of the people in the company are working remotely. Sometimes it is a bit annoying because it blocks access to certain services and it is not easy to set exceptions. Pros It is a very-easy-to-use tool for VPN which is compatible with many OSs and can be integrated with the company network seamlessly. Cons Sometimes it blocks a bit too much, meaning that I can't access certain services that I need to use very often. I need to disable it and enable it back and this happens a bit too often! Review Source VR Verified Reviewer Information Systems Technician Furniture Used the software for: 6-12 months ### "A Great Way For You To Take Control Over Your Network" September 20, 2019 4.0 I like this, it is a great way of be completely compliant and you know that you only use company's pc for work. This is as it should be, i mean this tool grants that for example no piracy content is accessed with company's computers. Pros It works when in office and out of office, i mean, there is no need to disable or enable settings. It does the job pretty well filtering the traffic and it is great when it comes to security matters. Cons For now i can't point anything bad about it, i mean, it does the job well. Everything on company's laptops and computers is being filtered and monitored so it is just perfect. Well, we still need to use VPN in order to reach company files and stuff when we are out of company but i think that's nothing to do with Zscaler. Review Source VR Verified Reviewer Service Desk Engineer Consumer Goods Used the software for: 6-12 months ### "Can hinder more than it protects" October 13, 2019 4.0 Still, this is a good solution for website monitoring, it will take time and testing to setup correctly Pros Can be customized with a wide range of options, once setup correctly should work well in the enviroment Cons I've used this software at several organisations now and it always seems to hinder workflow rather than protect the business Review Source Travis B. Senior IT Administrator Automotive Used the software for: Less than 6 months ### "Zero Trust at its best" November 1, 2021 5.0 Pros The dashboard operations within Zscaler are easy to use with fast informative options to give you real time security data throughout your organization. Cons custom app alignment is not the best takes a little while to get the right information input. Alternatives considered [Darktrace](https://www.capterra.com/p/168955/Darktrace/) Reason for choosing Zscaler price point Review Source VR Verified Reviewer Sr. Engineer Oil & Energy Used the software for: 6-12 months ### "Secured Gate Way for Internet Access " January 6, 2020 4.0 It is a very secured gateway for internet access specifically for corporate Pros It provides 90% security while connecting with internet, filtering all suspicious files and protecting computer / corporate data. Cons Internet speed became slow while connecting form out side the office network or remote location. Review Source VR Verified Reviewer Associate Engineering Manager Construction Used the software for: 6-12 months ### "It Works" May 14, 2019 5.0 Pros It's easily configured and performs as desired. It runs in the background and overall the user hardly notices it on their computer. Cons It occasionally blocks websites that are innocent. It takes some configuration and input from the users. Review Source ET Eric T. Senior Staff Software Engineer Financial Services Used the software for: 6-12 months ### "Very useful and efficient" April 20, 2020 5.0 When connected to internet, Zscaler immediately connects to Company server and it is seamless, meanwhile it separates regular internet usage from the company's network, unlike other VPN services that routes all internet usage into the company's network. Pros Seamless transition, and allows local network connectivity while also being connected to company server Cons sometimes it will not connect immediately after being connected to the wifi, and requires a restart of the software Review Source JP Jalacia P. inventory Medical Practice Used the software for: 6-12 months ### "Love it love it" September 16, 2022 5.0 Pros The pros I love about this software is the instant alerts of possible risk. Cons The Cons are the immediate disconnection when something is wrong. Review Source VR Verified Reviewer Business Development Manager Outsourcing/Offshoring Used the software for: Less than 6 months ### "Perfect VPN for "standard users"" April 26, 2021 4.0 I am able to reach my company network from home without having too much computer resources dedicated Pros I love that this VPN software is very easy to use and it does not even feel you are running a software in the background. Cons I did not like that you have to actively check on your bar if the VPN is active or not. I would prefer something more visible. On top of that, disconnection button is not quite intuitive, I find myself often simply "shutting down" the whole software if I need to turn it off Review Source VR Verified Reviewer Security Engineer Retail Used the software for: Less than 6 months ### "Very powerful intelligent proxy" May 18, 2021 4.0 Overall, ZScaler is a great web proxy tool with many more added capabilities. Pros The wide range of features like DLP, URL control, sanbox, threat intel, etc are very useful for the security engineers. Everything is on a single pane of glass Cons The configuration is spread across different sections which makes it difficult to make changes and configure new changes Review Source CZ CHENXING Z. Tax Service Technician Accounting Used the software for: 6-12 months ### "Best cloud company recent years" July 19, 2019 5.0 The overall experience is very good of using Zscaler, it helps our organization protect data and provide internet security. I would recommend this software to other organizations. Pros Zscaler is a cloud-based information security company that provides Internet security, people can upload their information to Zscaler and have the company protect it. There will be a trend that one day people going to upload all kinds of information to Zscaler to better store, protect, and use information more efficiently. Cons For small business users, it is very hard to find out the benefit of using Zscaler and why they should use this software. Zscaler should use the simplest way to get small business users to use it and find out how to meet everybody's needs. Review Source NS Nidhi S. Data Engineer Biotechnology Used the software for: 6-12 months ### "Remote working made easy" June 14, 2021 4.0 It provides a secure working environment and provides risk management. Pros It's easy to use and navigate. Provides high -level security especially when working remote. No more need of authenticator or token number. Cons Some times the authentication automatically turns off and needs to connect again manually. This can be improved. Review Source VR Verified Reviewer Clinical Quality Analyst Hospital & Health Care Used the software for: Less than 6 months ### "Zscaler" February 8, 2019 4.0 Pros Have not seen a problem with it. Company I work for uses it and it’s pretty easy to sign in first thing in the morning Cons We just started using this so as for right now I have no cons to list Review Source JM Justin M. Quality Analyst Consumer Goods Used the software for: 6-12 months ### "Using Zscaler to access protected data" April 26, 2021 3.0 Overall, Zscaler works fine for us, although we have had issues with connectivity. There are better options, especially for the money. Pros Zscaler allows us to connect to our call center to be able to receive/make calls, as well as the ability to connect to our quality management software, despite being in different parts of the country. Cons The setup process to get Zscaler working was time consuming and unnecessarily complicated, especially when compared to competitor products. Review Source Similar Products Featured