# Phoenix CTMS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Phoenix CTMS Software - reviews, pricing plans, popular comparisons to other Clinical Trial Management products and more.

Source: https://www.capterra.com/p/175530/Phoenix-CTMS

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# 

 Phoenix CTMS Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Phoenix CTMS

## What is Phoenix CTMS?

Phoenix CTMS is a modern web application combining capabilities of database software used in clinical research in one modular system: PRS (Patient Recruitment System), CTMS (Clinical Trial Management System), CDMS (Clinical Data Management System). This unmatched feature set is geared to support all operational and regulatory requirements of the clinical front end in academic research, at CROs (Contract Research Organisations) and hospitals conducting clinical studies of any phase.

## What is Phoenix CTMS used for?

[Clinical Trial Management](https://www.capterra.com/clinical-trial-management-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€1

Per Feature, One Time

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Phoenix CTMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.phoenixctms.org&name=Phoenix CTMS)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Phoenix CTMS

5.0 (1)

VS.

[4.5 (83)](https://www.capterra.com/p/200364/Florence-eBinders/reviews/)

Starting Price

€1

Per Feature, One Time

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (1)

Ease Of Use

4.2 (83)

Value For Money

5.0 (1)

Value For Money

4.5 (50)

Customer Service

0.0 (0)

Customer Service

4.6 (65)

## Phoenix CTMS alternatives

[4.8 (6)](https://www.capterra.com/p/275503/SiteLink/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.4 (34)](https://www.capterra.com/p/172299/Health-Cloud/#reviews)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (1)](https://www.capterra.com/p/10033108/CTMS/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (204)](https://www.capterra.com/p/143532/Castor-EDC/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

21 CFR Part 11 Compliance

Shows that electronic documents are authentic and linked to specific records

Clinical Study Management

Tools to manage single or multiple clinical studies within a centralized platform

Document Management

Store, manage, and track all electronic documents in a centralized location

Electronic Data Capture

Import, collect, and capture data from multiple sources

EMR/EHR

Create and securely store digital patient records

Financial Management

Plan, manage, and track the financial activities of an individual or organization

Phoenix CTMS 12 features

Shows that electronic documents are authentic and linked to specific records

Tools to manage single or multiple clinical studies within a centralized platform

Store, manage, and track all electronic documents in a centralized location

Import, collect, and capture data from multiple sources

Create and securely store digital patient records

Plan, manage, and track the financial activities of an individual or organization

Compliant with HIPAA, which sets standards for sensitive patient data protection

Managing and tracking patient health, progress, communication, and treatment plans

Observing and tracking a patient's health status, condition, and wellbeing

Helps clinical trials/labs get patients for participation.

Plan availability and assign specific time slots for tasks and resources

Create, design and manage workflows for repetitive tasks

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Free Trial

Free Version

Basic

€1.00

Per Feature,One Time

Value for money

5.0 (1)

5.0

Based on 1 reviews

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Arri M.

Clinical Research Associate

Medical Devices

### "Worth the learning curve"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 14, 2018

I was blown away! Companies pay thousands of dollars to approach this level of professional software. You could run multi-center clinical trials with this alone. Support team at the University of Graz has done a fantastic job putting Phoenix together.

Pros

This is an amazing, open source CTMS software. I have never seen something so complete in a free package. PHI is encrypted, clinical trials can be tracked, and it all can be deployed on a standard Ubuntu 16.04 system. There's even an installer, so you don't have to be an expert on Linux architecture. Phoenix CTMS comes with a full audit trail function built in by default. You could be 21 Part 11 compliant with this software, depending how you implement your user structure.

Cons

There are a few quirks. You have to understand SQL Querying to search for users, sites, and CRFs. The interface works through a series of pop-up tabs, which can get a little confusing if you are doing too many things at once. These minor hurdles are well worth getting over for the functionality the software provides.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 17, 2018

Thx a lot! We are working on catalogue of predefined queries to be installed by default.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)