# Phoenix CTMS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Phoenix CTMS Software - reviews, pricing plans, popular comparisons to other Clinical Trial Management products and more. Source: https://www.capterra.com/p/175530/Phoenix-CTMS --- # Phoenix CTMS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Phoenix CTMS ## What is Phoenix CTMS? Phoenix CTMS is a modern web application combining capabilities of database software used in clinical research in one modular system: PRS (Patient Recruitment System), CTMS (Clinical Trial Management System), CDMS (Clinical Data Management System). This unmatched feature set is geared to support all operational and regulatory requirements of the clinical front end in academic research, at CROs (Contract Research Organisations) and hospitals conducting clinical studies of any phase. ## What is Phoenix CTMS used for? [Clinical Trial Management](https://www.capterra.com/clinical-trial-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €1 Per Feature, One Time Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Phoenix CTMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.phoenixctms.org&name=Phoenix CTMS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Phoenix CTMS 5.0 (1) VS. [5.0 (1)](https://www.capterra.com/p/10033108/CTMS/#reviews) Starting Price €1 Per Feature, One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 5.0 (1) Value For Money 5.0 (1) Value For Money 4.0 (1) Customer Service 0.0 (0) Customer Service 5.0 (1) ## Phoenix CTMS alternatives [4.5 (83)](https://www.capterra.com/p/200364/Florence-eBinders/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (45)](https://www.capterra.com/p/172299/Health-Cloud/#reviews) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.9 (21)](https://www.capterra.com/p/133931/ClinCapture/reviews/) Starting price $2000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (204)](https://www.capterra.com/p/143532/Castor-EDC/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## FAQs about Phoenix CTMS Overview ### What company size and specific industries is Phoenix CTMS built for? Phoenix CTMS is designed for CROs and universities in the clinical research and academic research sectors. It is suited to organizations that manage clinical trials or research studies, including service providers and educational institutions involved in trial administration, coordination, and oversight. Features and Usability ### What are the key features of Phoenix CTMS? Phoenix CTMS offers patient management, clinical study management, and workflow management for trial coordination, plus electronic data capture, document management, and scheduling for study operations. It also includes patient monitoring, patient recruiting, financial management, EMR/EHR, HIPAA compliance, and 21 CFR Part 11 compliance. Getting Started and Support ### What training and onboarding options does Phoenix CTMS offer? Phoenix CTMS provides documentation as its training option. Documentation gives teams written reference material for reviewing features, following setup steps, and checking usage details at their own pace. Getting Started and Support ### What customer support options does Phoenix CTMS offer? Phoenix CTMS provides 24/7 live rep support and chat. No reviewer feedback is available here to assess response times, helpfulness, or common support frustrations, so the support experience cannot be described beyond the listed channels. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. 21 CFR Part 11 Compliance Shows that electronic documents are authentic and linked to specific records Clinical Study Management Tools to manage single or multiple clinical studies within a centralized platform Document Management Store, manage, and track all electronic documents in a centralized location Electronic Data Capture Import, collect, and capture data from multiple sources EMR/EHR Create and securely store digital patient records Financial Management Plan, manage, and track the financial activities of an individual or organization Phoenix CTMS 12 features Shows that electronic documents are authentic and linked to specific records Tools to manage single or multiple clinical studies within a centralized platform Store, manage, and track all electronic documents in a centralized location Import, collect, and capture data from multiple sources Create and securely store digital patient records Plan, manage, and track the financial activities of an individual or organization Compliant with HIPAA, which sets standards for sensitive patient data protection Managing and tracking patient health, progress, communication, and treatment plans Observing and tracking a patient's health status, condition, and wellbeing Helps clinical trials/labs get patients for participation. Plan availability and assign specific time slots for tasks and resources Create, design and manage workflows for repetitive tasks Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Free Version Basic €1.00 Per Feature,One Time Value for money 5.0 (1) 5.0 Based on 1 reviews ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Arri M. Clinical Research Associate Medical Devices ### "Worth the learning curve" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 14, 2018 I was blown away! Companies pay thousands of dollars to approach this level of professional software. You could run multi-center clinical trials with this alone. Support team at the University of Graz has done a fantastic job putting Phoenix together. Pros This is an amazing, open source CTMS software. I have never seen something so complete in a free package. PHI is encrypted, clinical trials can be tracked, and it all can be deployed on a standard Ubuntu 16.04 system. There's even an installer, so you don't have to be an expert on Linux architecture. Phoenix CTMS comes with a full audit trail function built in by default. You could be 21 Part 11 compliant with this software, depending how you implement your user structure. Cons There are a few quirks. You have to understand SQL Querying to search for users, sites, and CRFs. The interface works through a series of pop-up tabs, which can get a little confusing if you are doing too many things at once. These minor hurdles are well worth getting over for the functionality the software provides. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 17, 2018 Thx a lot! We are working on catalogue of predefined queries to be installed by default. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.