# MemberSpace Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is MemberSpace the right Membership Management solution for you? Explore 69 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/175540/MemberSpace/reviews --- MemberSpace 4.9 (69) [View alternatives](https://www.capterra.com/p/175540/MemberSpace/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of MemberSpace Ease of use 4.8 Customer Service 5.0 ## Pros and Cons in Reviews BP Bob P Digital and IT ManagerCivic & Social Organization, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Really easy to implement on an existing site with no coding knowledge required.“ January 29, 2025 DM Denise M FounderHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “I do miss being able to call someone at Memberspace on the phone for support, instead of texting, which is how customer support used to be.“ December 31, 2021 CH Craig H CEOComputer Software, 2 - 10 employeesUsed the software for: 1-2 years. “Several really good features, and a very helpful and friendly support team for help with questions.“ November 3, 2023 cd caryn d ownerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “Just when you thought customer service was dead, here is Memberspace.“ November 8, 2022 NM Nicky M Voice Teacher/ProfessorMusic, Self-employedUsed the software for: More than 2 years. “Memberspace makes it feel management from my end while looking professionally and working seamlessly for my customers.“ February 3, 2023 AG Alexandra G FounderDesign, 2 - 10 employeesUsed the software for: I used a free trial. “The only thing that isn't ideal about this software is that my fitness studio clients who use MindBody have to have their students create a second login for the digital studio we've setup through MemberSpace.“ October 16, 2020 NM Nicky M Voice Teacher/ProfessorMusic, Self-employedUsed the software for: More than 2 years. “It is cost effective, requires minimal upkeep once set up, looks professional, and the Memberspace team are generous in their support.“ February 3, 2023 RL Rachel L Chief VisionaryEducation Management, Self-employedUsed the software for: 6-12 months. “Initially I wished there was a drip function, but that's been addressed (though now I'm not dripping content).“ September 2, 2020 ## Showing most helpful reviews Showing 1-25 of 69 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kyla L. Head Coach & Triathlon Magician Health, Wellness and Fitness Used the software for: Less than 6 months ### "Just use MemberSpace. Don't look anywhere else." October 16, 2019 5.0 I coach a triathlon team. I bill my athletes monthly. I have a library of training plans and resources that I need to have available only to paying athletes. Memberspace does all of this! I host all my files on my website. Memberspace puts a padlock on the "athletes only" pages. And it swipes their credit cards every month for me. It really is a one-stop place for everything the back end of my business needs! Pros Memberspace offers recurring payment plans that are AMAZING in their billing dates, ability to pro-rate, and ease of use. The customer service and technical support can't be beat. You never feel talked down to, and the answers are in plain speak. I have a Wix website, and the integration with that is INCREDIBLE! I can continue building pages in Wix and Memberspace just puts a nice little password portal on the pages I want. I( can use the templates and CSS that I've already created - I don't have to worry about making sure all my pages look the same across multiple platforms - because they are all in one platform (hosted on my website). Cons There is a little bit of a learning curve, but the excellent technical support is such a help with that. After a few quick questions and reading some of their guides and watching the videos, I was a pro in no time. Alternatives considered [Membership Toolkit](https://www.capterra.com/p/125752/Membership-Toolkit/)[WordPress](https://www.capterra.com/p/131687/WordPress/) Reason for choosing MemberSpace Cost, ease of use, scalability, recurring payments options, integrations with Stripe and Wix. Switched from [MoonClerk](https://www.capterra.com/p/130697/MoonClerk/) MoonClerk was too expensive for what it did. And I needed to password protect pages on my website, which Moonclerk doesn't do. Review Source BP Bob P. Digital and IT Manager Civic & Social Organization Used the software for: 2+ years ### "Not just a paywall for content - membership sales and more!" January 29, 2025 5.0 Pros Really easy to implement on an existing site with no coding knowledge required. Membership sales, communication and account management in one easy interface. Cons Reporting is a bit limited but this has improved significantly with the new dashboard Alternatives considered [Memberstack](https://www.capterra.com/p/241656/Memberstack/) Reason for choosing MemberSpace Integration and customisation was simpler and pricing was more competitive for our use case. Review Source RJ Rebecca J. Analyst Health, Wellness and Fitness Used the software for: 6-12 months ### "Where are the Reports?" August 14, 2018 3.0 MemberSpace works for what it does, and has helped small companies achieve ease of mind. However, I'm not sure how companies continue to grow without better tracking of their subscriptions. Pros MemberSpace allows you to manage subscriptions, cancellations and upgrades of a member based website. The site is not cluttered and so easy to follow, and allows for non-technical people to implement tracking on their websites. Cons There is essentially no reporting or tracking available outside of the single dashboard page you are brought to upon logging in. This shows up to 90 days prior, but does not allow granularity, segmentation, etc. Seeing as understanding the flow of your subscribers is crucial to most businesses I find this lack of a reporting sweet shocking. Review Source Response from MemberSpace August 22, 2018 Thank you for the feedback Rebecca! We have chosen not to focus on in-depth financial reporting (yet) because there are many great (and free) tools out there that you can easily connect to see everything you could want. The main ones we recommend are https://www.profitwell.com (100% free), and Stripe's billing analytics (https://dashboard.stripe.com/billing) CH Craig H. CEO Computer Software Used the software for: 1-2 years ### "Glad I let MemberSpace take on the nitty gritty details" November 3, 2023 5.0 Overall it's been very good so far. We're early but MemberSpace is a blessing and the least of my startup worries. Pros Easy to understand and implement. Several really good features, and a very helpful and friendly support team for help with questions. Cons I wish it had the capability to handle Groups for multi-level member control. Alternatives considered [Memberstack](https://www.capterra.com/p/241656/Memberstack/) Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Member Areas of Squarespace was far too limited in functionality Review Source Nachi S. Head Personal Development & Life Coach Health, Wellness and Fitness Used the software for: 6-12 months ### "Decent and Functional" May 20, 2019 5.0 Memberspace has been a good service to use as my membership takes shape and grows. Pros What I like most is that the team seems to be improving what they offer and are open to feedback. They are also fairly quick to respond and help when needed - which is really important to me and what I do. Almost every function has an instructional video and the team really does try to make things as accessible as possible to us. Cons When I began using the service, there were slim pickings for membership sites that weren't cluttered and intimidating. Now, there are a few other services popping up and if my clientele wasn't so tied in to the software - I'd be heavily entertaining other services. Not because the software is bad, but because other services are more competitive for the functions you're paying for and perks that you get. Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing MemberSpace I didn't find any other membership platform that met my needs. Now there are a few more options out there. Review Source AP Ann P. Numerologist E-Learning Used the software for: 2+ years ### "Excellent personal support!" September 16, 2021 5.0 The service is above exceptional. I always receive an answer that is timely. I loved the support I recently received from \[SENSITIVE CONTENT\]. \[SENSITIVE CONTENT\] took the time to create a personalized video explaining exactly how to do what I was struggling to do on my own. Brilliant! :-) Pros It's Canadian based. I like to do business with Canadians when I can. Cons I honestly haven't experienced anything I wasn't overly happy with. Alternatives considered [Kajabi](https://www.capterra.com/p/154682/Kajabi/) Reason for choosing MemberSpace I honestly didn't. My website developer did. I'm glad she did however. Review Source Jenny Z. Founder Events Services Used the software for: 6-12 months ### "Memberspace has been a game changer" September 18, 2018 5.0 I put Memberspace in place last year and my membership has doubled since February. I used to get complaints all the time about my website but since I started using Memberspace that has all but disappeared. It has allowed me to create a whole member side of my website and I love being able to offer content to people who have invested in my business. Pros I love the variety of options available to me in creating membership plans. It's allowed me to create the business I envisioned on squarespace. I was struggling with wordpress, web developers, and MORE. Now I have all the control I need over content and can do all the development myself (that's saying a lot!). Cons The one thing I don't like is that I can't assign a plan to a member. If they sign up for an annual membership, and I think they are awesome and want to gift them with a lifetime membership, I can't. This is the smallest inconvenience, and not a big deal at all, but something I have wanted to be able to do. Review Source Branden H. Founder and CEO Philanthropy Used the software for: Less than 6 months ### "The best membership product I've tried (and I've tried a lot of them)" September 21, 2020 4.0 MemberSpace is the best membership/subscription platform we've used for our company by-far. It's absolutely affordable while also completely packed with features. The support is great and I feel well taken care of by the team there. Pros MemberSpace was incredibly easily to implement and their support staff has been incredibly helpful every time I've hit a bump in the road. Cons In addition to digital membership benefits, our company also sends physical products to our members. Collecting addresses (and verifying them) is a challenge — especially compared to platforms that are built for subscriptions (like subscription boxes) — but we've found enough workarounds to make it worthwhile. Review Source Todd M. Founder, Men's Rights Activist Mental Health Care Used the software for: Less than 6 months ### "Absolutely brilliant on every level." January 29, 2019 5.0 See above. Pros Not only is the tech easy to use and VERY intuitive, but the team at MemberSpace is what makes it all work. When I have a customer service issue or question the team responds so fast that I am spoiled. Then, if I miss the chat window time, they follow up in an email, sometimes several. I could not be more thrilled. They all have a sense of humor, kind approach and I never feel stupid for even the most rudimentary questions.!!! Cons Not a thing......amazing and perfect. I would have a tool to drive members, but that's cause I am needy....lol Review Source Jessica M. Founder, Co Owner, & Designer Design Used the software for: Less than 6 months ### "Memberspace is a pretty great product but can be confusing." December 9, 2019 5.0 This is being used for a membership site for clients to access member only content. Pros They have done a fantastic job of integrating features, functionality, and low cost into this great product. You can even upload and protect all of your content and downloadable items directly to Memberspace so that people cannot access it from the website. Really flexible and robust software that directly integrates with Squarespace as well as other software products. Cons The only con I have for this is that it could potentially be confusing for some users. It has a moderate learning curve and can seem hard to set up all of the settings. Code integration is required for some of the customizations as well. Review Source CA Carrie A. Director of Communications Transportation/Trucking/Railroad Used the software for: 1-2 years ### "So easy to use!" May 28, 2020 5.0 We use MemberSpace as a membership gateway to a site that is only for our truck drivers. We don't charge them for it, we just use it as a way to make the site password protected with unique user passwords so it is easy to remove them if they retire or leave the company. Pros I love how easy this is to set up with a Squarespace site. It takes so little time. I also love that they have such great customer support. Cons I wish that there was the ability to never need a login again once members have logged in. The system will request a login again after a certain number of days. With many of our users being quite a bit older, this has been the only thing causing some issues. Then I end up on the phone with them walking them through the password reset process. Reason for choosing MemberSpace Cost and customer service. Review Source SA Suzie A. Principal Programme Officer Government Administration Used the software for: 1-2 years ### "Customer service is excellent" February 17, 2023 4.0 Pros Super responsive customer service and easy to use software. Very cost effective for us. Cons Basic - but meets our needs so not an issue. Review Source DE Damian E. Founder BassEducation.com Music Used the software for: 6-12 months ### "I can't praise Memberspace enough" August 12, 2020 5.0 World class Pros So easy to set-up and implement... The integrations work seamlessly and the analytics are wonderful. That all combined with the fact that I've NEVER encountered customer service like this. From the dumb questions to the 'oh my god, I think I broke my site' emergencies... They typically respond within MINUTES during the designated hours and, if I hit them outside of that? I know that I'll wake up to a thoughtful response. Truly fantastic customer service and attention. Cons There are just a few features that I'm hoping come around (like the ability to limit the number of members who can purchase certain tiers). Everything else is fantastic Review Source BM Becca M. Holistic Lifestyle Coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "So impressed with the simplicity of the membership space!" October 7, 2019 5.0 Amazing! The customer service is phenomenal. They reply and assist you within minutes, it’s truly impressive. I love how they have tutorials before each option in their pages that makes it seamless as well. Pros I love the simplicity. I am not a tech person so this has been awesome at helping bring to life my community membership. Also the customer service is AMAZING! Cons Having to do it 🤣 In all honesty though I really do not love the tech side of things but I needed to create a membership so this just made sense. Reason for choosing MemberSpace The simplicity & amazing customer service made it an easy decision! Review Source SS Savannah S. Founder/Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great Customer Service/Easy to Operate" May 6, 2020 5.0 Great product with outstanding customer service and technical support Pros Set up with very easy although we made a few minor errors (on our part, as we didn't see the clear instructions) which were later pointed out to us in our very informative zoom meeting. The customer service has been outstanding. Cons The only suggestion I would make would be to make the instructions bolder. Reason for choosing MemberSpace offered all of the features we needed to run our online fitness business and integrates well with squarespace Review Source LK Leonardo K. Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy as pie" January 14, 2022 5.0 Easy to use, easy to connect to a top payment provider Pros It is very simple and easy to use and equally easy to configure or change Cons You don't get free chocolate for using this software Reason for choosing MemberSpace Memberspace was simpler Review Source DP Daniel P. Director Financial Services Used the software for: I used a free trial ### "The Support " October 2, 2019 5.0 I had an issue with the installation and got in touch with the reps and he was extremely helpful and help me step by step through live chat. Pros I've been looking for software like this for a very long while and it hits the nail on the head, easy to use and navigate I also like the fact that they have a trial before comminting to something. Cons not much really to say as im still on a trial. Review Source JD Jaime D. OWNER Photography Used the software for: Less than 6 months ### "AWESOME HUMANS FOUND HERE" August 30, 2018 5.0 This company is the example by which ALL other online services need to be molded after. Im not joking when i say they are AWESOME HUMANS. I had so many calls and online chats that I actually felt bad because I thought I was surely bothering them to much. Every single call and every single online chat ends in a simple and clear answer. I am not a Tech savvy person, so the fact that they have not made me feel like I need to be has been so nice. I'm so happy with their support team and their software. Pros EVERYTHING. It so easy to use and the video tutorials are short and simple too. Cons It's too simple and clean to not like it. Review Source CS Chris S. Founder Wine and Spirits Used the software for: Less than 6 months ### "Awesome membership management tool" October 27, 2022 5.0 Pros \- Easy deployment and integration - Easy user management- Up and running in less than 30 minutes- Amazing support Cons \- Integration with stripe could be improved Review Source NG Nick G. CEO Real Estate Used the software for: 6-12 months ### "Get MemberSpace - Your audience will thank you" October 18, 2019 5.0 Pros Easy to use. Powerful. Automated. Everything modern software should be. (Psst... their customer support is excellent, too!) Cons To date, nothing. Any issues were user error and quickly remedied by the helpful support team. Review Source DB Don B. None that matter Writing and Editing Used the software for: Less than 6 months ### "Amazing customer service" September 18, 2018 5.0 I basically have no experience in putting a member website together, don't know how to code or program, but if you READ the instructions carefully they make it pretty easy, I managed, to the complete surprise of my wife, pull it off and figure it out. That alone is worth a great review Pros I can't believe how quick they get back to me, just wow Cons I don't know enough about software to answer this Review Source KC Kim C. Yoga Teacher/Studio Owner Health, Wellness and Fitness Used the software for: I used a free trial ### "Speedy Customer Support" November 13, 2020 5.0 Great experience so far! Pros I like being about to create different member plans for different offerings with ease. Cons It is pretty user friendly but there is some necessary copy and past coding and back end management to set up. I have NO experience with this and it would probably be easy for most. The best part though is that I sent and email and received a reply right away to all my questions. Reason for choosing MemberSpace cost and functionality Review Source BF Bella F. Writer E-Learning Used the software for: I used a free trial ### "Wonderful customer service" September 17, 2019 5.0 The customer service is wonderful - so speedy and helpful! Pros Simplicity and the fast, hands-on help I get. Cons Nothing so far! Perhaps the ability to customise things a little more simply/obviously, but generally it's great. Review Source SP Shan P. Owner Online Media Used the software for: 1-2 years ### "Tested every membership software out there... this is the one that worked!" September 1, 2019 5.0 Amazing. Their customer service is top notch. Their software never lets me down. IT JUST WORKS. They are constantly improving things. Pros The thing that I liked most about this software was that every step of the customer flow process was thought through. It was one of the only softwares that I tested where they had an extremely simplified sign up customer account process. It seemed like every single other software out there added so many unnecessary pages for the customer to make it through. It feels like they really wanted to help you get less emails from lost customers. Cons I really... like REALLY dislike Squarespace. It's one of the most blocky and limited site building platforms out there and I literally only have a SS site because I wanted to use Memberspace. I gave up on being my own site administrator because I wanted to spend time on other parts of the business... So I ditched Wordpress. I found absolute bliss with the new Wix sites. I've been doing online business since 2005, and Wix has changed my life. So I literally have 2 sites JUST so I could use Memberspace and have it jimmy-rigged to connect my membersite to my homepage site at Wix. I'll be using their Wix integration when they get that going. 2nd thing... the lack of Payment options has been hard. I've had countless people at this point tell me they can't use my product because we don't have PayPal. So that would be nice. Reason for choosing MemberSpace Simplicity of the pages for the customer sign up and account management. Review Source MA Margaret A. Yoga Instructor Health, Wellness and Fitness Used the software for: 1-2 years ### "The absolute best" March 14, 2023 5.0 Overall, I'm incredibly impressed with its simplicity and functionality. Pros MemberSpace was SO simple for me to set up and manage on my own. Their stellar customer service is UNMATCHED. Thank you for keeping me afloat during the pandemic as I embarked on building and launching a digital, on-demand yoga library. I LOVE MemberSpace! Cons The only times I ever hit a snag, I had someone from MemberSpace contacting me within 10 minutes. Reason for choosing MemberSpace It was recommended to me by a yoga studio utilizing it for the same reason! Review Source Similar Products Featured ## Related categories [Membership Management](https://www.capterra.com/membership-management-software/)[Digital Rights Management](https://www.capterra.com/digital-rights-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.