Intuit Canada

QuickBooks

4.5 / 5 7466 reviews

Who Uses This Software?

Whether you're self-employed or a small business, QuickBooks is the accounting solution for you. Manage bills, track time & expenses, customize invoices & a lot more. Join 4.8 Million Users Today!


Average Ratings

7466 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
  • Support
    Online
    Business Hours

Vendor Details

  • Intuit Canada
  • quickbooks.intuit.com/ca/
  • Founded 35
  • United States

About QuickBooks

QuickBooks is the world's #1 accounting solution, with over 4.8 million users worldwide. Intuit Quickbooks has been serving Canadian small businesses for over 30 years, offering a portfolio of accounting software products suited for different types of small businesses from brick and mortar stores to e-commerce stores, home-based businesses to firms with several employees. Quickbooks empowers small business owners to organize their books and manage their businesses with ease.


QuickBooks Features

  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • CPA Firms
  • Expense Tracking
  • Fixed Asset Management
  • For Government
  • For Nonprofits
  • Fund Accounting
  • Payroll Management
  • Project Accounting
  • Purchase Orders
  • Tax Management
  • Billing Portal
  • Contact Database
  • Contingency Billing
  • Customizable Invoices
  • Dunning Management
  • Hourly Billing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Recurring/Subscription Billing
  • Tax Calculator

QuickBooks Reviews Recently Reviewed!


6 months and counting

Jun 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love how easy it is to print checks and check the account balances for the business I help run. Also with this feature I am able to duplicate previous bills that have been paid. This saves me time from entering them again.

Cons: If you are not familiar with this software it is a learning curve in the beginning. A lot of prep work. But, once you get started it makes your business more efficiently.

Vendor Response

by Intuit Canada on June 18, 2018

Hello and happy Monday. I'll make sure you're equipped with everything you need to continue running your business with ease and efficiency. Thanks for your comments, by the way. Since you mention the learning curve, have you checked out some of our self-help resources? They cover content beneficial for users at every mastery level and span from walk-through guides to step-by-step troubleshooting fixes. I'll link them below. The QuickBooks YouTube channel boasts dozens of videos with tips for success and how-to tutorials for getting started. Visit it at https://intuit.me/2rJQ81k. Additionally, For a hub of articles and guides, I invite you to explore the Resource Center (https://intuit.me/2rI3OKd). There you can read expert testimony and get help with accounting tasks from the homepage. It sounds like you've got this, and 6 months worth of practice has likely already made you a pro. Regardless, there's nowhere to go but up! Jess, The QuickBooks Team

I have been using to simplifying my business record which saves more time and make work easier.

Jun 16, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It is easy to access it at anywhere provided you have it either in your mobile or pc you can be able to settle bills. It is easier to follow the cash flow of the receipts and invoices .

Cons: It takes long time before its saves and move to the next page this occurrence happens after you have change the PC version.

Vendor Response

by Intuit Canada on June 18, 2018

Thanks for taking the time to leave your input here, Antony. If you're coming up against a slow program, I have just what you need to get things moving. Assuming the performance lag is occurring while on a desktop browser, check your system requirements as a first step (https://community.intuit.com/articles/1145516e). If everything pans out there, follow the directions at https://community.intuit.com/articles/1145706 to further troubleshoot loading times. I also encourage you to clear the cache from your browser of choice, as this is widely known to fix issues when saving. An overview of how to do this is at https://community.intuit.com/articles/1145697. Should you be running into speed issues in the mobile app, make sure you're on the newest release of the software. The easiest way to do this is with an uninstall/reinstall. This info will get you back up to speed. Before I forget, have a great rest of the week ahead. Jess, The QuickBooks Team

Does what is needed.

Jun 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Invoices are easy to duplicate and resend monthly. App helps me track mileage. Easy to create rules to automate reoccurring expenses.

Cons: In the self-employed version, there's no way to automatically send the same invoice each month. Requires manual duplication.

Vendor Response

by Intuit Canada on June 18, 2018

Hi Leah. I appreciate your feedback and would be glad to discuss how you can set-up recurring transactions. While recurring invoices isn't available with the Self-Employed software just yet, some customers have opted into our Merchant Services product, which allows you to accept credit cards and ACH transactions. It's made to integrate with QuickBooks, and you would have access to the Merchant Service Center (MSC) at (merchantcenter.intuit.com) where you can set-up recurring transactions outside of the program. Keep in mind you would still need to recreate the invoices, but knowing your options is invaluable. For more information about accepting payment with QuickBooks, please visit https://quickbooks.intuit.com/payments/. Additionally, you can create/manage recurring payments in the MSC after logging in and selecting Processing Tools > Create Recurring Payment from the top. Jess, The QuickBooks Team

Overall happy just wish it had a few more features

Jun 14, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: QB Online is very easy to use and figure out, the banking integrations are great and make reconciling a breeze. The mobile app is also very good. Reconciling can be done on iPad and is simple and intuitive. I also like that it integrates with a lot of other products.

Cons: I just wish it had more robust features for wholesalers and manufacturers. QB online does not support multiple price tiers or products that require a BOM. The Inventory management portion of the software is very basic and leaves a lot to be desired. I have used Xero as well and feel that Xero has a much more robust inventory management and pricing features but Quickbooks is better in all other aspects.

Vendor Response

by Intuit Canada on June 18, 2018

Hi there. I'll exhaust my resources to guarantee you're getting the most out of QB Online's inventory and pricing system. While BOM is a feature of the Desktop software, there are certain workarounds in Online that I can explore with you. Could you send me an email at qbcares@intuuit.com with more information about how inventory can be enhanced? I'll keep a look out for your message, and hope you have an awesome day until then. Thanks for your review, by the way! Jess, The QuickBooks Team

I FOUND THE SOFTWARE TO BE USER FRIENDLY WITH EASY LEARNING CURVE

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: WHAT I LIKE MOST ABOUT THIS SOFTWARE IS THAT IT HELPS ME TRACK MY BUSINESS EXPENSES AND PREPARE PAYROLL AT A LOWER COST THAN HAVING IT OUTSOURCED

Cons: THERE WAS NOT ANYTHING THAT I REALLY DID NOT LIKE ABOUT THIS SOFTWARE. I FOUND IT EASY TO USE AND VERY EFFECIANT

Vendor Response

by Intuit Canada on June 18, 2018

Hi there, Jennifer. Thanks for taking the time to leave your review. Its great to know that you're getting so much assistance with expense tracking and Payroll and that the system is so user-friendly. Because I want you to stay up-to-date on new and coming enhancements, I welcome you to check out the Blog at https://intuit.me/2L2zqTv. Additionally, you can join in at the Community (https://intuit.me/2rJQ95o), which is a hub of other entrepreneurs, small business owners, and QuickBooks employees. Should you ever have any questions, stop by and start a conversation! Jess, The QuickBooks Team

QuickBooks makes keeping track of business simple

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I can easily navigate through all of my customers, costs, profits and orders.
There are also many graphs and charts that are very helpful.

Cons: There are not many negative things to say about QuickBooks. My only complaints are that hot keys are a little off and there are a lot of updates

Vendor Response

by Intuit Canada on June 18, 2018

I'm more than happy to explore some of the cons you mentioned, Dan. I appreciate your review, by the way. I'm delighted you can easily navigate the system and get so much out of the visibility of the graphs/charts. With this said, what is off about the hotkeys? This article (https://community.intuit.com/articles/1579343) is an overview of how they work, but feel more than free to send me an email at qbcares@intuit.com with more information. While I have you here, I'll also discuss the reasons that necessitate regular upgrades. Because the engineers are always searching for ways to enhance our programs, new features and versions are consistently in the works. When resources tip the balance and are overwhelmingly used to support the most secure and state of the art program available, the older versions are phased out. Upgrades ensure your business and customer information is safeguarded by the best service on the market. Jess, The QuickBooks Team

This program has made my life so much easier. Bookkeeping/record keeping made easy!

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I can access more information without wasting time searching for answers. It is easier to review history; do cost analyses.

Cons: I wish I could talk to the program--rather than type. My typing isn't the greatest, but being able to give commands would make this program outstanding.

Vendor Response

by Intuit Canada on June 18, 2018

Hey, April. I love seeing how much easier QuickBooks has made both your bookkeeping and your life, and I'm committed to ensuring the program is as accessible as possible. To start, I encourage you to check out the Apps Center at https://desktop.apps.com/home (for Desktop users) and https://apps.intuit.com/ (if you're with Online). There you'll find hundreds of applications made to integrate with QuickBooks. I took the liberty of searching for voice commands software for you, by the way. Check out what these links have to offer, as I'm confident you won't be let down. Regardless, feel free to keep me posted about your search results at qbcares@intuit.com. Voice recognition is a brilliant idea, and I'd love to pass it along to the proper channels for review. Jess, The QuickBooks Team

Not bad just a big learning curve

Jun 14, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money

Pros: The software has plenty of features from customer management, inventory tracking, payments and more. The support and having to pay for it is a little unneccessary

Cons: The support is really the only thing that I can say wasn't included with software. While they have a good kb database, speaking to someone beats that day in day out.

Vendor Response

by Intuit Canada on June 18, 2018

Hey, Geronimo. Thank you for dropping by to leave a review. As opposed to Online, where support is included in the monthly subscription cost, the price for the standalone Desktop software is set at a certain rate. To keep this price low, phone service is offered separately. For more information about Care Plans, visit https://community.intuit.com/articles/1501557. With this said, I applaud your use of the KB Database and know just what you need to get advanced assistance for free. Have you ever checked us out on Facebook (Intuit QuickBooks) or Twitter (QBcares)? We have a team of chat agents who are trained in every product and ready to help. The upside about chatting with them is you can reply at your leisure and get the expertise you deserve. Jess, The QuickBooks Team

Great accounting software

Jun 14, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Intuit's Quickbooks is a great tool for anyone in the accounting business. It's widely used and most people are certified in the software. It also is easily integratabtle with other software/programs.

Cons: Due to Quickbooks's complexity the learning curve is a little larger if you want to master its' full potential.

Not very good

Jun 14, 2018
2/5
Overall
1 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Pros: Some good features. The desktop version is quite robust. The online system has a decent helpdesk library

Cons: Both online and desktop have terrible user interfaces and not easy to use. You have to be taught how to use the program and even then it is easy to mess up.

I love, love Quickbooks! Who doesn't find this software useful?! This product is a must in everyday!

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that I am organized and keep track of everything I do. I also really like that I can integrate with other softwares.

Cons: No real sons honestly. Quickbooks is a big part of my everyday work routine. I'm not sure what I would do with out it.

Our office had many tasks to complete when we bought the company. Quickbooks was essential!

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use for sorting and organizing bills is what was so essential to our business. We were left with many back bills and new loans to attend to. If we didn't have the help of Quickbooks, we would still be sorting through things!

Cons: We haven't come across anything, so far, that I can say we dislike! The longer we use it, the more familiar we will get with the software. Maybe something down the road but no complaints here!

We use Quickbooks for payroll as well as all of our accounting reporting.

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use and can be integrated with most other accounting software products. We use it just about every day.

Cons: It would be nice to have a better mobile solution. One that would merge the data and be live from anywhere we want to view it from.

Overall: Helps us run our business!

Quality service for your money

Jun 14, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The amount of details in everything. I can easily find transactions or invoices by searching through the different categories.

Cons: Sometimes, it can be a little difficult to understand what report or document I need to open. i.e. exporting payroll details to Excel

I've used QuickBooks Online for several years. It's convenient.

Jun 14, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like the ability to access the software from anywhere on any machine. It's also nice that I can easily share my information with my accountant.

Cons: The lack of a Days Sales Outstanding report is inexcusable. Bounced checks are also difficult to handle. The lack of direct integration with multiple merchant processors is another drawback.

We use Quickbooks for all our book-keeping and I really like the various reporting functions!

Jun 14, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The many different options for reporting. I like the fact that you can customize the reports and save them as a memorized report to use later.

Cons: It does not seem to be very intuitive when you use it. I'm sure there are a lot more functions I could be using but just don't know how.

Overall: We use it for all of our book-keeping. Review profit and loss.

Capterra-loader

Quickbooks is the best accounting software in the market.

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The Self Employed iOS app is great. It keeps me organized and easy enough to enter receipts. I am then able to pass along my accountant the correct information.

Cons: There aren't any cons I can think of with Quickbooks. They continually improve their app to the latest technological needs.

We use quickbooks for a small business and it user friendly, easy to use

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I love the fact that we can customize reports and keep track of the expenses by each supplier. That both our accounted and I can be on the same page and go through things together even if we're in different locations.

Cons: The fact that when you have more users it's so ridiculous hard to get in, I don't understand why you guys ask for so many verifications or if you do, I think you should remember the computer's IP or something and don't do that every time I log in.

Overall: Easy to sort and look for my invoices (we scan all of them) even from 2 years ago and that's helping me find out information very quick.

I have used Quickbooks for years and find it the most useful financial tool at my disposal.

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to set up your organization and accounts and all of the reports can be downloaded when it is tax time. For small businesses, this is a must have software!

Cons: Recurring costs to get updated tax tables are the only drawback. But if you can live without those, the software will run for YEARS without failing. My copy is fairly old, so how they sell it these days might be different pricing.

Overall: You get the easiest and best financial tracking software for small business that I have found. It is easy and intuitive to use.

You can absolutely run your business on QuickBooks. It is thorough & better than competitors.

Jun 14, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The payroll software is awesome. It keeps track of all the law changes and allows you to print W2s.

Cons: You MUST have a working knowledge of accounting principles. Without it, you will fail. It takes a lot of effort to set up and years to become truly knowledgeable. That said, it's easier and more complete than any other product on the market, which includes Peachtree and Quicken. Still, you must make sure you have an excellent accountant to accomplish your end-of-year tax returns unless you are a tax accountant yourself.

Overall: My business consisted of thousands of "parts" and each had to be consistently inventoried and accounted for. I could never have accomplished this adequately on a manual basis, and I most definitely had more to do than keep books all day! Once you get it set up (it took me 3 tries and taking a class), it's done for life. You just keep adding or subtracting as you buy or sell items. On the other hand, it is sternly unforgiving if you forget to enter any data at all. You quickly learn to be obedient in that regard. Remember, never get off the boat and never fail to enter ALL the data. If you can discipline yourself to the required attention to detail, then you will enjoy using QuickBooks. If not, hire someone who can. It really IS the best accounting software available.

Big learning curve.

Jun 14, 2018
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Once you get acquainted with the program it has good reporting and integration but it can be hard to learn. Allows me to adequately track my invoices and business expenses.

Cons: It is very difficult to learn. It is not overly intuitive, found the learning curve to be very steep.

Overall: Good tracking.

Easy to use and saving me so much time!

Jun 14, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I never thought I'd be able to run my buisness without hiring outside help for my books. Quick books makes it so easy and the details save me time and money!

Cons: I can't think of anything off hand that I dislike about this service. Overall I'm pleased with everything.

A relatively user friendly software for business accounting needs.

Jun 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Quickbooks is user friendly and fairly intuitive. I taught myself how to use it's accounting functions and have continued to expand my use of the software. The reports are helpful and easy to run and it allows us to manage our books in house.

Cons: The connect to outside accounts function is difficult and cumbersome in my opinion. It ends up being easier to manually enter transactions.

Good For Accounting

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love that it keeps all my books straight and the reports allow me to check on our company finances with just a couple clicks.

Cons: I wish they wouldn't force you to upgrade every year, constantly get messages about how some feature will stop working unless you pay for the new version.

Great for small businesses

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Credit card and bank integration works really well. Downloading transaction data from every major bank is a big time saver. Easy to learn overall.

Cons: The file size gets bigger and bigger each year with use, and performance can suffer over time as a result, especially for ecommerce use with large number of transactions.

Does the job, but lots of technical issues

Jun 14, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: The software is good for what it does. Easy to set up and run a company from it. It is nice to be able to have multiple users input stuff at the same time. It is easy to customize the software to fit your business.

Cons: File corruption is hard to deal with and happens more often that we like. Also the application uses a huge amount of RAM and if there is any kind of network outage, even momentary, the files get corrupted and it takes a bit of work to get it back up and running. Keep regular backups!

Overall: We used this for managing all the finances of our company but then outgrew it needing a more robust double-entry accounting system.

Capterra-loader

QuickBooks has made our accounting much easier!

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I like how user-friendly the interface is. You can also google pretty much any issue you have and teach yourself how to solve them.

Cons: It tends to crash a lot, and occasionally, there will be glitches that you need to reboot the software to fix.

Easy!

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that Quickbooks is user friendly unlike other software programs where a full on math degree is needed to figure it out.

Cons: Im still learning the software and there is updates, which isnt their problem, I'm just a slower pace.

Overall: It is helping me see where my money is going.

Vendor Response

by Intuit Canada on June 18, 2018

Hi there, Sarah. I'd be glad to provide some information to get you to where you want to go. Since you're still learning the software, I have some resources in mind that will be a huge help to you. If I may ask, have you had a chance to visit the Community before? It's an outlet of other entrepreneurs and QuickBooks employees. When you ask us questions, we answer them. I invite you to join in on the conversation at https://intuit.me/2rI3OKd. Additionally, you'll find a wealth of self-help articles penned by the engineers in this space. Also, check out the Resource Center (https://intuit.me/2rI3OKd) when you get a chance. There are a ton of tutorial videos and walk-through guides that are a huge help during the learning process. Since you mentioned updates, I'll direct you to the Blog as well. There, you can stay up-to-date oncoming changes and enhancements. Stay in the loop at https://intuit.me/2L2zqTv. Jess, The QuickBooks Team

We use this to capture our accounting for a medical practice

Jun 14, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It is pretty straight forward for the things we use it for.
gives a P&L with a few keystrokes. Remembers some of the charges for easy filing from month to month.

Cons: It does not interface with our bank well and often puts things in the wrong categories. The interface is quite pricey from our financial institution. Also we use the online version. While it good that our accountant can log in it is very limited in it's capabilities. Plus they just raised the monthly fee and didn't add any services.

Overall: Keeps me abreast of the financial position of our company

Excellent Program with any size business

Jun 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: All company history in on place from the accounting to the inventory and payroll, can be use as a single as well as a multi user and there is also an online version

Cons: Continues password changes, upgrades are not that much difference from current software.
there some report I would like then to create to make it more producted

Have used Quickbooks for over 5 years and still feel it is a great product for accounting.

Jun 14, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Quickbooks is easy to use. It makes reporting much easier. Account reconciling is much easier using Quickbooks.

Cons: The online version is sometimes slow and glitchy. On the desktop version I was able to undo an account reconciliation. On the online version, this has to be done by someone listed as an accountant. That is quite aggravating.

Vendor Response

by Intuit Canada on June 18, 2018

Hi Jordan. First things first, thanks for reaching out with your comments. I'd be glad to provide some insight into fixes for a slow program, and undoing a reconciliation. While an accountant user can undo an entire reconciliation from start to finish, other user types have the ability to edit single payments and change their status. This article has more information on how: https://community.intuit.com/articles/1145256. Additionally, I have some info in mind that is known to correct a slow program. You can read more about it at https://community.intuit.com/articles/1145706. If the directions there don't seem to resolve performance issues, I encourage you to clear the browser cache (https://community.intuit.com/articles/1145697). This quick fix is widely recognized as the best troubleshooting step to fix program glitches. This information will get you back on track. Wishing tons of success to you and Rumsey Construction moving forward. Jess, The QuickBooks Team

QuickBooks is a great product, but there are a few missing functions that would make it AWESOME!

Jun 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: QuickBooks is great because it allows you to make changes to invoices and estimates easily by making a copy and keeping the original. QuickBooks is also great because it allows you to generate a quote/estimate for a client, send it, have it approved, then transfer it into an actual invoice for payment very easily and quickly.

Cons: I would like to be able to open multiple screens/invoices/estimates at the same time. I would also like to have a preview pane/window so that I don't have to open each transaction to see what is on it. The ability to go straight to the specific customer while in their invoice would be great as well.

Vendor Response

by Intuit Canada on June 18, 2018

These are really awesome suggestions, and I'd be glad to explore them with you. As for the ability to open multiple screens at the same time, check out the steps at https://community.intuit.com/articles/1456006. The directions in this article will ensure you're good to go on that front, but I'll circle back to a preview pane and a streamlined customer interface now. Could you send those suggestions to me at qbcares@intuit.com? I can pass them along to the proper channels on your behalf. Thanks in advance! Jess, The QuickBooks Team

Quick Books is the best online accounting application for small busines

Jun 14, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Excellent user interface and navigation. Comprehensive payroll support.
Flexible contact records and transaction forms.
Easy Customization report templates. Hundreds of add-ons.

Cons: I do not see much cons about this. Only thing is it keeps updating and difficult to follow. Too many times i get stuck in payroll.

Overall: Easy understanding and maintainence

Vendor Response

by Intuit Canada on June 18, 2018

Thank you for your glowing review, Vineela. With this said, I'd like to explore what's going on when you get stuck in payroll. Could you send me more info about this issue at qbcares@intuit.com? Before I forget, I'll also circle back to the updates you mentioned. You can read information about coming changes at the QuickBooks Blog, here: https://intuit.me/2L2zqTv. Please feel free to tell me what parts of the update are difficult to follow in the email, as well. Jess, The QuickBooks Team

in my opinion the best way to use for booking and inventory

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: it is by far the easiest software we have used as a company, we had 5 different user that all could navigate through this without a problem.

Cons: customer service would sometimes take a long time to get back to us, i understand they have a long of customers but when our business is on standby that can become scary at times.

Vendor Response

by Intuit Canada on June 18, 2018

Hi there, Thomas. Having your business on standby can be scary, so I have an alternative in mind for when you reach out to support. Should you be running short on time, try chatting in with some of our representatives on Facebook (Intuit QuickBooks) or Twitter (QBCares). The upside to this is assistance is at the tip of your fingers, and you can reply whenever you get a chance. I appreciate you leaving your comments, by the way. Have an awesome week ahead! Jess, The QuickBooks Team

Very handy and self explanatory

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy and reliable comes in handy with home office and helps with organizing all business aspects in home and office

Cons: Nothing the software works great I haven't yet come across any issues...product is great never had any problems

Overall: Working from home I can organize my businesses better

Vendor Response

by Intuit Canada on June 18, 2018

I appreciate your kind words, Natalie. It's affirming to hear the product is so reliable and easy to grasp. While you have a great handle on things already, it's nice to know what resources are available. Should you ever have questions or need anything, I encourage you to explore some of our self-help aids below. The Community (https://intuit.me/2rJQ95o): Connect with other entrepreneurs, QuickBooks reps, and read articles tailored for our customers. The Resource Center (https://intuit.me/2rI3OKd): Functioning as a library of QuickBooks based knowledge, you'll find articles, guides, and tips for running a small business here. Additionally, I welcome you to check out our YouTube channel (https://intuit.me/2rJQ81k) and our weekly video webinars, hosted by experts (https://intuit.me/2rDBlWL). I'm confident these will be of great help to you. Please know we're always backing you, and that means ensuring the info you need is only a click away. Jess, The QuickBooks Team

Brilliant and easy to use

Jun 14, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: easy to download data from my bank account...priceless feature
the reports pulled are easy to read

Cons: some of 'flows' aren't clear...that being said, I'm not an accountant
the 'look' of the dashboard seems dated

Overall: organizing all of the my financial info so that it's easy for my accountant to complete my taxes, etc is ideal
exporting reports

Vendor Response

by Intuit Canada on June 18, 2018

Hello and happy Monday, Dave. Could you tell me more about what part of the dashboard seems unclear? Please feel free to send those details to me at qbcares@intuit.com? Regardless of your accounting knowledge, I'm here to ensure you get the most out of the QuickBooks workflow. I'll be on the lookout for any messages coming my way, and thank you for taking the time to review. I'm wishing you a lovely day until we chat again. Jess, The QuickBooks Team

Capterra-loader

business helper

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Good software, I can always and anywhere run my business with a help of PC or tablet and easily track my expanses

Cons: cant find any weak points. By the first time experience I had some trouble in understanding some reports.

Overall: easy using

Vendor Response

by Intuit Canada on June 18, 2018

Hi there, Elbert. The flexibility of the cloud-based software is a favorite of many, so I'm glad to hear that feature has made tracking so much easier for you. I'm confident you've got the reports figured out by this point, but I'll happily lend a hand with some self-help resources that will tackle any other issues you have trouble with. If I may ask, have you visited the Resource Center (https://intuit.me/2rI3OKd) before? It contains a wealth of knowledge, spanning from walk-through guides, fundamental small business tips, as well as tutorial videos. We got your back, and I encourage you to give it a once over when you get the chance. I'm wishing you and Geberit Group a lovely week ahead, by the way. Thanks a ton for taking the time to review! Jess, The QuickBooks Team

One of the best platform available for accounting. Useful for all business financial statements.

Jun 14, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Most convenient to understand all the financial statements and reports at any given point of time. Gives access to see each and every detail period wise any time, anywhere by just a login.

Cons: Takes little time to understand how to check most of the reports and statements, but once understood it's quite easy to check.

Vendor Response

by Intuit Canada on June 18, 2018

I'm delighted to see how useful QuickBooks has been for Tien, Mayur. Since you mentioned that it took you a little time to understand statements and reports, I'd be happy to guide you in the direction of some self-help articles should you run into any more trouble. The Community (https://intuit.me/2rJQ95o) is a hub of other business owners posing questions with certified QuickBooks experts (and employees) mindfully answering them. You'll also find self-help articles penned by the developers in this space. Additionally, check out the Resource Center if you haven't yet. It's located at https://intuit.me/2rI3OKd and contains everything from expert tips to tutorial videos. It sounds like you've got the hang of it now, so awesome work. Regardless, The Community and Resource Center will only continue to enhance your use of the program. Jess, The QuickBooks Team

As someone with limited accounting expertise, I was able to start using QuickBooks.

Jun 14, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, once set up. Suited for SMEs and is a value for money tool.
It comes with a ton of features and we use only a few of them. However, it does not bog you down with details and loads fast enough for our use cases.

Cons: It has a bit of learning curve and takes some time to get used to.
The API too needs some learning.

Overall: Streamline accounting and bookkeeping. Automated quite a lot of time consuming month-end invoicing and related processes.

Vendor Response

by Intuit Canada on June 18, 2018

Hi there. It would be my pleasure to discuss ways to ease the learning curve, as well as touch on API improvements. To start, could you send me some info about how the latter could be enhanced? To do so, please feel free to message me directly at qbcares@intuit.com. As for the learning curve, have you had a chance to check out some of our tutorial resources? These are made with our users in mind, and cover questions asked at every level. To start exploring, please visit https://intuit.me/2rI3OKd. You'll find articles, walk-through guides, and how-to videos hosted in that space. Before I forget, thanks for taking the time to leave a review. Should you have any questions about what I've mentioned, please feel free to send them my way in the email. Jess, The QuickBooks Team

Very organized

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I use this to do my accounting. I like how easily I can filter expenses or income to verify if I've been paid by a certain vendor etc.

Cons: The credit card sync feature seems to take forever to log expenses. I like to stay on top of it but it can take days even a week sometimes.

Vendor Response

by Intuit Canada on June 18, 2018

Thanks for your review, Kathryn. I'd be glad to shed some light on why it takes several days for some expenses to sync. Since your bank processes the transactions, your institution will review a payment before sending it to your books. To cut down on duplicates and input issues, this process may take several days. Additionally, the bank feed will update automatically once daily. If you choose to manually update the feed, select Download Transactions from Banking > Bank Feeds > Bank Feed Center if you're a Desktop user. Conversely, select the green Update button from the Banking tab if you use Online. This step is known to update the feed faster. It sounds like you've got a great handle on your books otherwise, and I'm optimistic my response will be beneficial moving forward. Wishing you continued business success and a lovely week. Jess, The QuickBooks Team

Good Home Business Software

Jun 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Quickbooks online Simple Start allows you to track income & expenses, send invoices and accept payments, and track sales and sales tax.

Cons: What I like least is the monthly charge to use the software.

Vendor Response

by Intuit Canada on June 18, 2018

Hi there. I'm glad to hear Simple Start is doing its part to keep your business expenses on track. Since you are least fond of the monthly subscription cost, would you be interested in moving to annual billing? You can make the switch at any time and will be charged once a year. This payment cycle saves you up to 10% annually, and you can learn more about this process at https://community.intuit.com/articles/1146135. Happy Monday, by the way! Jess, The QuickBooks Team

easy to use, efficient

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Its very easy to use and keep track of all of my expenses. At the end of the month, the reports are easy to export.

Cons: At the beginning it takes a little getting use to and becoming familiar with the software. The tutorials make is easier.

Vendor Response

by Intuit Canada on June 18, 2018

Happy Monday, and thank you for your input. I'm glad to see the tutorials have helped ease your familiarization with the product, as it would be my pleasure to link you toward more. Have you visited our Community before? After creating a username, you can connect with others who work for themselves and explore the library of self-help articles hosted there. Jump in at https://intuit.me/2rJQ95o. To visit the main hub of tutorial aids, you can also visit the Resource Center here: https://intuit.me/2rI3OKd. In addition to videos, you'll find guides and walk-throughs detailing small business fundamentals. Last but not least, I'm confident you'd enjoy our YouTube channel (https://intuit.me/2rJQ81k). It's a tutorial lover's dream! Before I forget, I'm wishing you a lovely week ahead and continued business success. Have a good one. Jess, The QuickBooks Team

I've used quick books for years. Took a class for it in college. It's a great program

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Just super easy and intuitive. It does all the heavy lifting. You do need to keep up with all inputs though. Clean professional documents.

Cons: Nothing I don't like but if you don't know accounting get some help setting it up. It can be tricky to know how to set up your accounts.

Overall: Good accounting and billing.

Vendor Response

by Intuit Canada on June 18, 2018

Hi Scott. Thank you for the kind remarks. It's awesome that you have such a strong handle on the product, and I'm confident you're a pro at this point. Nevertheless, you have a large team behind you so I'd like to guide you in the direction of some self-help resources for everyone involved. Have you ever visited the Community before? It's a forum style hub comprised of other business owners, QuickBooks employees answering user questions, and self-help articles penned by the engineers. Join the convo at https://intuit.me/2rJQ95o. Additionally, our YouTube channel hosts a ton of tutorials that cover content for every mastery level, whether it's getting started in QuickBooks, troubleshooting a reconcile, or rebuilding the program. Check us out here: https://intuit.me/2rJQ81k. Now your bookkeeping will continue to be as smooth as your pavements! If you ever have questions, you know just where to go. Jess, The QuickBooks Team

Capterra-loader

Always a top choice.

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I have been using Quickbooks since 2002. Most of my experience is with Quickbooks Pro however. You can easily manage all of your accounting categorized by client profile using the Pro version of the software. All of the Quickbooks products are transferable between versions and it's even easier now that every product can be accessed online.

Cons: It can get a bit pricey if you buy the wrong product version. Make sure you know how many computers you want to support before purchasing because the various software suites have limitations.

Vendor Response

by Intuit Canada on June 18, 2018

Hi there, Gloria. I am delighted to see how long you've been us. Thank you for your loyalty, and for leaving such a lovely review. Since you're here, I'll gladly touch on the limitations mentioned, and discuss how you can most easily avoid buying the incorrect software. We have a Sales Team in place to ensure you get the best service for your business type, and offer a 60-day full money back guarantee should you realize you've purchased the wrong version. This will save you money in the long run, and you can locate the Sales Team contact at the top of this page: https://quickbooks.intuit.com/contact/. Additionally, Pro allows up to 5 users, while the Enterprise software can support up to 30. If you ever need to add a computer/user license, please know we've got you covered. Jess, The QuickBooks Team

Capterra-loader

Easy to use and accessible.

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: You can scan a receipt or document, it will input the data for you and help you better prepare for filing taxes.

Cons: New users will need to familiarize themselves and that is not too bad because it comes with the user training/tutorials.

Vendor Response

by Intuit Canada on June 14, 2018

Hi Joshua, I'm thrilled that QuickBooks is so easy for you to use. There can be a learning curve with anything new, but tutorials are a huge help. Because we realize that, there's a wealth of them available. I welcome you to check out some resources made with you in mind. I'll link some examples below: The QuickBooks Resource Center has articles, self-help videos, and walk-through guides at https://intuit.me/2rI3OKd. Our weekly Webinars bring a crash course on accounting basics right to the comfort of your own computer. Connect with experts and get answers here: https://intuit.me/2rDBlWL. Last but not least, more visual aids are located on our YouTube page (https://intuit.me/2rJQ81k). There you'll find how-to videos, tips and tricks, and more. I hope this helps, by the way. Should you have any questions, please leave me a comment below. Thanks for reviewing!

Easy to use format makes bookkeeping easy

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like how intuitive the format is. It is like filling out a form that lays put all of the information you need ensuring that you haven't missed anything of importance. It has lots of functionality and can be used for a number of businesses and it allows you to easily correct mistakes. It is easily taught and very intuituve. It helps keep your books incredibly organized and easily produces any reports that would be needed by an accountant or the CRA

Cons: It can be easily misused and mistakes can be made if you don't know the basics of bookkeeping. The cost is also high for a small business or startup.

Overall: This software is easy to use, keeps me organized, it is easily taught, it has every function needed by a small business or startup and can carry you through growth.

Vendor Response

by Intuit Canada on June 15, 2018

Hi there. I appreciate you taking the time to leave your comments, and would be happy to discuss some cost-efficient options with you. To do so, please feel welcome to send me an email at qbcares.intuit.com. While I'm here, I'd like to broach your feedback on how easily mistakes can be made. If it helps, the Community resource has a library of self-help articles. They include step-by-step directions, visual references, thorough explanations, FAQs, and more. Not to mention, many of the articles explore fixes for input blunders. You'll also find other small business owners asking questions and receiving responses from certified QuickBooks experts. Join in on the conversation here: https://intuit.me/2rJQ95o. I hope this helps, and should you have any questions you know where to find me!

Flows with work

Jun 13, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money

Pros: Clear communication between finances and other softwares
Our finances team likes the ease of coordination with different billing rates for each project

Cons: Difficult to change incorrect entries when a mistake is entered in the project. There are supports for addressing this but have not yet figured out how to streamline addressing that part of the projects.

Vendor Response

by Intuit Canada on June 14, 2018

Hi there, Chris. It's awesome that you and your team are so happy with the product. Further, kudos to you for using the support material available. With this said, every business is different, and sometimes additional steps are needed to resolve problems associated with data input. Since the support resources haven't fully addressed your issue with changing incorrect entries, I'd like to offer my assistance. Could you send me more information about how the info could be better streamlined? I can work with you one-on-one at qbcares.intuit.com and would be glad to help.

Very good experience with the work I do.

Jun 13, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Pros: I love this product for the organization and record keeping assistance. I love being able to open it up enter all my info of income and expenses. I love being able to look something up and printing it. Also, the calculations for taxes and payroll. It makes my job so much easier.

Cons: Whenever I needed customer service they were always trying to sell me something and or wanting to charge me for basic information. Also, some of the customer service reps don't always understand what you try to explain to them, frustrating.

Vendor Response

by Intuit Canada on June 14, 2018

Hey Deany, Thanks a bunch for leaving your feedback. A simplified system to help you run your business is the name of the game. Knowing that this is what you're getting is awesome news. I would like to take the time to address what you mentioned about customer service, though. The contact page for support is located at https://help.quickbooks.intuit.com/en_US/contact, but I'll specifically touch on the charge for basic information. If you're using Desktop, many customers opt into Support Plans. You can read more about that at https://community.intuit.com/articles/1501198. As for Online, support is included in the subscription cost, and you should never be charged when calling in. If you have any questions about this, I encourage you to leave a comment below. I'm glad to answer.

I love QuickBooks desktop

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The features that come with QuickBooks desktop are out of this world great! I love the reports that come with the QuickBooks desktop. I feel I can do more with the QuickBooks desktop than the online Qbooks.

Cons: Having to purchase an update every year. I believe QuickBooks went to a subscription base software and to use the merchant feature you have to renew your QuickBooks desktop.

Overall: My accounting is awesome because of QuickBooks.

Vendor Response

by Intuit Canada on June 14, 2018

Hi there, I can shed some light on updates and add-on features. Upgraded versions of the Desktop software are developed and rolled out to ensure our users receive the best product on the market. Ensuring support is always available for the newest services is a balancing act, however. As a product gets older, the back-end systems comprising its age, too. Because maintaining security standards is always at the forefront of development, the features offered with Merchant Services are best safeguarded in a product that is consistently getting all our attention. For more information, please check out our FAQ on the most recent discontinuation (Desktop 2015): https://community.intuit.com/articles/1501193. I hope this helps, and encourage you to comment back with questions! Otherwise, have a lovely day. I hope this helps, and encourage you to comment back with questions!

autonomy

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money

Pros: it synchronizes well with PC and its icons and pages are functional and easy to use it creates easily invoices for my independent business a very well thought platform for all kinds of purposes

Cons: It could be more intuitive to do a prefabricated task of common reports or less than three screens to change something in a journal entry.

Vendor Response

by Intuit Canada on June 14, 2018

Hi and welcome, I appreciate you for taking time to leave us a review. Your comment on reporting tasks is super intriguing, so I'd like to learn more about what you mean and how this could help. It sounds like a brilliant idea that will only further increase autonomy, so can you send me more details at qbcares.intuit.com? Thanks in advance!

Good Value

Jun 13, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the simplicity and ease of use. It has a lot of features and is very robust in terms of what you can do. Setting up budgets, recurring transactions and the like are easy.

Cons: While I find it easy to use others seems to, at times, have difficulty as you get deeper into what it can do. I find the online subscription to be rather pricey so we use a desktop version sacrificing the latest features for function and reasonable pricing.

Vendor Response

by Intuit Canada on June 14, 2018

Hi there, Regardless of the version you're using, you deserve access to the latest features available. I'd be delighted to discuss what Online offers that you're missing from the Desktop product, and invite you to start a conversation with me at qbcares@intuit.com. Before doing so, take a look at the product comparison page: https://quickbooks.intuit.com/products/. Hopefully that's a great starting point before you reach back out! Thanks for leaving this review, by the way. I look forward to chatting with you.

Very easy to use and has pretty much everything we need as a small business. Been using for 5+ years

Jun 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Functionality, integrations with other apps and over ease of use. The overall accounting and purchasing part of QB is perfect for a small business.

Cons: I wish the reports had a few more options like a more advanced breakdown for Sales by Rep. Sales per day by Rep etc.

Overall: Being able to manage and grow a small business

Vendor Response

by Intuit Canada on June 14, 2018

Hi Zack, It would be my pleasure to speak on the reporting capability in QuickBooks. You can customize each one to fit your needs, and you're not the first to request advanced breakdowns like sales by rep. Since the Desktop software has this report already, I have just the workaround you need to recreate it in Online. You can add custom fields to your invoices, which could detail which sales rep is associated to which invoice (https://community.intuit.com/articles/1145884). Afterward, this article contains a list of the reports which utilize these fields, and how you can add them to a column in your reports: https://community.intuit.com/articles/1145791. I hope this helps, and should you have questions, I'm here to answer them. Otherwise, thanks for reviewing us and have a lovely day!

Quickbooks Enterprise has tuned into the nightmare that won't end!

Jun 13, 2018
2/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Comments: Do yourself a favor and buy Sage software. This was a terrible mistake!

Pros: Ease of access to accounts. You can enter the first characters on the customer name and it will find it.

Cons: There is NO way to track costs of shipping, labor for technicians or internal labor. This software should only be used where none of these features is needed. Also, there customer support is HORRIBLE. The people that we have talked with don't know the product at all and have us on the phone for hours on end with nothing accomplished. I wish that we had never heard of QuickBooks!

Used for 30 day Free trial but have reverted back to my excel spreadsheet

Jun 13, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It has everything you need to record your income and outgoings - its great that you can have it as an app on your phone too!! Its very simple and i like the overviews that you have. I could also export the data into excel to share if needed.

Cons: Im a glutton for punishment and feel much more comfortable using our older method - its what i know and im just not ready to make that leap yet!!!

Overall: It was something that i would possibly use if we expand :-)

Vendor Response

by Intuit Canada on June 14, 2018

Hey Victoria, I want to do everything I can to make transitioning to QuickBooks as comfortable for you as possible. Have you had a chance to check out some of our tutorial and self-help resources? I'll link them below. For the Resource Center, visit https://intuit.me/2rI3OKd. You'll find walk-through videos and guides exploring small business fundamentals. To connect with other users, and read how-to articles penned by the engineers themselves, check out the Community here: https://intuit.me/2rJQ95o. Additionally, our YouTube channel (https://intuit.me/2rJQ81k) frequently uploads videos. This link will direct you to a tutorial on how to set-up and run a business in Online specifically. Hopefully with these by your side, transitioning will feel less like a leap, and more like a gentle step in the right direction! Wishing you a ton of business luck, and hope to see you again after Travel Car Service expands :)

Great products

Jun 13, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: That it is easy for everyone and can be used for houses to businesses. You can track everything from all different accounts and sinc all your banking accounts.

Cons: Customer service is a little rough. I really like the product but when calling customer service, I feel it's hard to get them to understand what the actual issue is.

Overall: Makes it easy for anyone to login and see where your money is going and track all exspenses.

Vendor Response

by Intuit Canada on June 15, 2018

Hi Kristen. Thank you for commenting here and leaving your review. It's awesome to hear how easy it is for everyone on your team to use, but I want to take the time to touch on what happens when you call in. There are multiple avenues for support, and I invite you to find us on our QBCares Twitter page and Intuit QuickBooks Facebook page. There's a team of trained individuals who have the tools and visibility to help. This way, your issues will be explained in full, there will be a record of the conversation, and you can chat on the go, responding at your leisure. While I'm on the topic, have you checked out our Community forum before? It's perfect for Self-Help! Explore everything it has to offer here: https://intuit.me/2rJQ95o. Jessica, The QuickBooks Team

Capterra-loader

Not the accounting software I would recommend.

Jun 13, 2018
2/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: 1. Chock full of all the accounting features you'd ever want to have access to.
2. It's pretty much the de facto standard in accounting software so whether you're managing your accounting on your own, or working with a CPA, chances are you're going to be set up well.

Cons: 1. Overly expensive compared to many other offerings that currently exist.
2. They haven't really evolved with the times as other accounting options are easier to use and embrace the cloud more effectively.

Overall: I only benefited in that I learned it wasn't the right accounting software and choose to work with a different provider.

Vendor Response

by Intuit Canada on June 14, 2018

Hi there, Jason Thanks for taking the time to review the product, even though you chose a different provider. I'm glad to see that QuickBooks offered all the accounting features you were looking for. With this said, I want to further explore your comments on both price and the evolution of the product. There are multiple pricing tiers for the Online cloud-based product, each with special features that cater to whatever business type someone may run. You can read more about them, and compare these at https://quickbooks.intuit.com/online-compare/. As for the efficiency you mentioned, what would help? We're always open to suggestions, and more often than not customer feedback is the driving force behind innovation. If you'd like to continue this conversation, please feel more than free to send me an email at qbcares@intuit.com. I'm eager to touch base with you there.

Capterra-loader

With a little knowledge it is an excellent app

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros:
What else can I say about this app that has not been said? is wonderful in every way if a new version comes out and pay the purchase, each update is better than the previous one I do not stop being happy with it every day more and more its functionalities are perfect

Cons:
the truth I have not enocontrado contras for me is perfect, I use it daily practically I am in it all day

Overall:
I recommend it to all

Vendor Response

by Intuit Canada on June 15, 2018

Hi Daniel. Thank you so much for taking the time to leave such kind words. I'm delighted that QuickBooks and XSales Mobility work so well together, and am charmed by your recommendation. This said, I want to ensure you have everything you need to continue succeeding. You mentioned that a little knowledge helps, so could you imagine what a wealth of it could do? Luckily, the library you need has already been compiled. I encourage you to check out some of our knowledge-based and self-help resources, linked below: At the QuickBooks Resource Center (https://intuit.me/2rI3OKd), you'll find articles, guides, and tutorial videos. Additionally, I invite you to visit our Blog space at https://intuit.me/2L2zqTv. I see that you're a fan of updates, and you'll find all the latest QuickBooks news in this space. I hope you have a wonderful start to your weekend, by the way. Happy accounting! Jess, The QuickBooks Team

Great for bookkeeping

Jun 12, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: We use this for bookkeeping for our small business. Linking multiple bank accounts is a plus. Running reports and customizing them are easy.

Cons: Not user intuitive if you do not have a background in accounting. Sometimes the bulk loading of transactions doesn't finish.

Vendor Response

by Intuit Canada on June 13, 2018

Thanks for reaching out about how QuickBooks has worked for you the past 2+ years, Jennifer. It's my pleasure to provide some resources to help you keep CartoTracks books, regardless of your background. To start, have have you ever participated in expert hosted Webinars at https://intuit.me/2rDBlWL? It's a good jumping off point when you need to master accounting basics, or brush up on what you already know. Additionally, the QuickBooks Resource Center (https://intuit.me/2rI3OKd) offers self-help articles, video tutorials, and guides building on small business fundamentals. While I'm here, if you notice some transactions didn't finish loading, select Update on the Banking screen. The feed will sync once daily, but hitting Update manually will refresh the connection. If the problem persists, check out the steps at https://community.intuit.com/articles/1145509 (under the Missing Transactions header). Should you have any questions, please let me know.

Great software for beginners

Jun 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Incredibly easy to learn software for small companies and people new to accounting. As someone who had zero accounting experience, I was able to pick it up in a flash.

Cons: If and when your company gross, the restrictions start to become apparent, mostly when it comes to granular accounting.

Vendor Response

by Intuit Canada on June 13, 2018

Hi there. I'm happy the software was user friendly and made learning the ins and outs easy for you. The only way to go is up, and it's my goal to ensure you have more info about what's available in the program. Since you mention granular accounting and some restrictions you've noticed, allow me to guide you toward some resources on reports. The reporting/tracking system built-in to the software allows you to drill down into company trends, and easy to use customization tools promote even better insights. Below you'll find some walk-though articles on even more benefits to customization. If you're using Desktop, this article will be just what you need: https://community.intuit.com/articles/1501487. If you're an Online user, please visit https://community.intuit.com/articles/1614765, instead. Give that a try and let me know if it helps broaden your outlook for gross sales. Until then, I'm wishing you a wonderful day.

Quickbooks works well on its browser and desktop app, but loses functionality on mobile app

Jun 12, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: I have used this software using both Windows and iOS. The functionality is similar on both operating systems, but the ease of use and accessibility to features varies more with how you access it.

Web Browser:
-All features are available
-Ease of data entry

Desktop App:
-Most, if not all of the features easily accessible via web browser are readily available
-Ease of data entry and in my opinion, it is superior to using the software via web browser
-Faster login than using a web browser or the app

Mobile App:
-Ease of on-the-go access to the software

Cons: The biggest issues with this product are with the mobile app, in terms of functionality and accessibility to needed features. In general, the common issue across all platforms is the ability to edit vendor names/customer IDs. This is a huge problem for when you realize you have accidentally created multiple spellings of the same vendor. There is no option to merge the data together under a single, correct identifier.

Web Browser:
-Website often freezes
-Logging in can be a hassle sometimes, especially with two-factor authentication enabled

Desktop App:
-Susceptible to crashing if you are entering data too quickly

Mobile App:
-Extremely limited functionality compared to the web browser and desktop app
-The mobile app, in particular, forces you to fill in certain fields not required when accessing the software via web browser or desktop app, which can make for a frustrating and time-consuming data entry process

Overall: Helps with data entry for businesses using it for tax purposes.

Vendor Response

by Intuit Canada on June 13, 2018

Thanks for the thorough review, and I'm happy to address each of the accessibility issues you mentioned. You can merge duplicate customer/vendor profiles in the browser or desktop app, and an overview of how is found at https://community.intuit.com/articles/1145424. Additionally, you can disable 2-factor authentication (https://community.intuit.com/articles/1338460), cutting down on browser login hassles. If the website is crashing or slow to load, I encourage you to clear cache with these steps: https://community.intuit.com/articles/1145697. Cache is widely known to cause performance problems, but clearing that data is an easy fix. The same issue occurs in the Desktop App, which may explain the crashing. To clear app cache, select Help > Reset App Data. The functionality of the mobile app is constantly being improved upon, and you can check for product updates at the QuickBooks Blog: https://intuit.me/2L2zqTv. Should you have questions, please let me know.

Capterra-loader

Great program easy to use with our accountant

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. Works well and transfers from Clover. You can also modify and use the program the way you need it most

Cons: A bit complicated to learn on your own. Banks seem to lock it out a whole lot with credit card information that it is trying to filter through

Overall: organization
tax benefits
customer organization
pricing / inventory

Vendor Response

by Intuit Canada on June 15, 2018

Hey, Michael. Should you run into any more bank issues, the articles below walk through some quick fixes and explanations for common banking errors in QuickBooks. If you're a Desktop user: https://community.intuit.com/articles/1501199-fix-ol-and-olsu-bank-feed-errors-in-quickbooks-desktop For Online: https://community.intuit.com/articles/1394988-fix-banking-errors-in-quickbooks-online I also want to make sure you've heard about some of our tutorial resources, which can help simplify the learning process. To start, I encourage you to visit our YouTube channel, located at https://intuit.me/2rJQ81k. You'll find a ton of how-to and tips/tricks videos. By the way, I appreciate you taking the time to review. If you have any questions, please let me know.

Great software

Jun 12, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Quickbooks is easy to use. It contains a lot of reporting features that help keep the financial aspect of your business on track.

Cons: It would be nice if there was a feature to search more words in invoices. I would also prefer if sorting functions in reports were easier.

Overall: We use it to run the financial aspect of our business. We can easily run reports in seconds to find out most aspects of our business.

Vendor Response

by Intuit Canada on June 15, 2018

Hi Samantha. I would be happy to pass along your feedback on your behalf and appreciate you for leaving it here. More search options for invoices is a great idea, as the engineers are highly influenced by user input when developing new features. Additionally, the sorting functions for reports can be easily customized, and I'll provide links below for step-by-step directions on how. If you're using Desktop, check out https://community.intuit.com/articles/1501487. Conversely, an Online user can find just what they need at https://community.intuit.com/articles/1614765. I hope this helps, and am wishing you a wonderful weekend ahead. Happy Friday! Jess, The QuickBooks Team

I have used this software for over 20 years, when I started my business

Jun 12, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Very professional invoices, etc.; accountant friendly; seamless conversion from version to version. Ease of use, for the most part. Nearly universal compatibility with forms and formats

Cons: It is expensive and you have to upgrade every few years. I do not wish to use the subscription service. The desktop version is much more professional looking

Overall: Good record keeping; accountant friendly

Vendor Response

by Intuit Canada on June 14, 2018

Hey there, Deborah I appreciate your feedback and would be glad to discuss some cost-efficient options for when your next upgrade comes around. Before I do, I'll touch on why they occur. The engineers are constantly working to improve the product and roll out the most start-of-the-art service available. These are included in the newer programs but aren't present in the older software. To ensure you receive timely and knowledgeable support when you need it, older versions of Desktop are phased out. As for saving money when a new update rolls around, reach out to our Sales Team at the number listed at the bottom of this page: https://community.intuit.com/articles/1501193. They have access to specials for existing customers needing the most up-to-date software. Additionally, the linked article has more insight into why upgrades are necessary every few years. Happy accounting!

Capterra-loader

This software is build to deliver the best as expected

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Besides being user friendly, it is build in a graphic user interface which is a simple click away from the solution and everything you need is right on the home tab, another useful part of it is the (I want to) part where by you don't need to close any tab to start something new, it can run multiple open tabs delivering the best for the end user

Cons: New users will need to familiarize themselves with quickbooks, that is not a big problem for it comes with the user training/tutorials which helps new and existing users to find their way through and enjoy using this software

Overall: With accounting clients in need of software's alternative to Pastel, quickbooks have came in handy and affordable for small businesses who are looking for the best for less

Vendor Response

by Intuit Canada on June 14, 2018

Hi Dymont, First things first, I'm pleased to hear you're getting all you'd hoped for in an accounting software. I'm confident you've got everything under control with the tutorials you've been using. Still, I want to make sure you have all the training materials you could want at your disposal. If you haven't yet, check out some more self-help resources below: The Community is a space where you can find other users posting questions, with QuickBooks experts answering them. You'll also notice a host of articles with step-by-step directions for solving issues, ranging from reconciliations to error codes: https://intuit.me/2rJQ95o At the QuickBooks Resource Center (https://intuit.me/2rI3OKd), delve into tips & tricks for running a business, as well as quick start guides, walk-through videos, and more. Before I forget, thank you so much for taking the time to leave your review. I hope the information provided promotes even more familiarization for you and your team.

The accounting standard for small businesses, only it's not that user-friendly

Jun 12, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Quickbooks Pro (Online version) allows me to log in from multiple devices, computers and have the information synced between them. This is standard for cloud-based accounting programs but super convenient nevertheless. It also has built-in inventory tracking, which is great.

Cons: I just wish the software was faster. It seems like I'm always waiting for tabs/links to load and for lines in an invoice to compute.

Vendor Response

by Intuit Canada on June 14, 2018

Hi Dan, I have some steps in mind that are known to speed up the software. To start, please visit https://community.intuit.com/articles/1145706. If the information there doesn't seem to help with speed, I suggest double-checking that your computer meets the necessary specs (https://community.intuit.com/articles/1145516) and that the mobile app is on the newest release. This is easiest to do with an uninstall, then reinstall. Should you have any further questions, let me know. Thanks for dropping by to leave your review, and have a lovely rest of your week. Happy Friday Eve!

Capterra-loader

My experience with QuickBooks has been pleasant since it has allowed me to manage my books.

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: QuickBooks I love being able to manage my books and then be able to read them from my phone, Ipad or computer.

Cons: Quickbooks customer service is not very helpful in filing a complaint because you must wait a long time for it to be answered.

Overall: It helps me a lot every day because I love reading and this tool makes it much easier for me to read from wherever I want.

Vendor Response

by Intuit Canada on June 15, 2018

Hi there, Alondra. What sort of complaints do you have? I appreciate hearing how helpful and flexible QuickBooks has made your bookkeeping, and I want to make sure your concerns are addressed. Please feel free to reach out to me at qbcares@intuit.com. Until then, I hope you have an awesome day!

Great software

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, user friendly, great support every time that I needed help, now I'm able to do my own company bookkeeping by myself.

Cons: too many options, it will be better to simplify the software a little bit, but overall is pretty good

Vendor Response

by Intuit Canada on June 15, 2018

Hi Miguel. I'd be glad to discuss some options for simplifying the program and appreciate you for leaving such lovely comments. Could you send me more information about what parts of the software could be better streamlined? My inbox at qbcares@intuit.com is open, and I'm eager to chat about this with you further. Until then, keep up the great work! Jess, The QuickBooks Team

Capterra-loader

Contract Works need this.

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: If you are a Freelance, 1099 worker like myself, you need QuickBooks to help you keep your life (and sanity)straight!
I hate math, I hate numbers, but QuickBooks takes away all those fears with its scan features. You can scan a receipt or document, it will input the data for you and help you better prepare for filing taxes.

Cons: Double check your document after the scanning to make sure the numbers fall into the right place. It's good software, but not perfect.

Overall: Tax Preparation with ease!

Vendor Response

by Intuit Canada on June 15, 2018

Hey there, Ashia. I'm thrilled that QuickBooks Self-Employed is doing so much to simplify tax preparation. This product was made with freelancers like you in mind, so this is splendid news. As for the numbers on the document falling in the right place, I have a suggestion that may help in the future. If you have any repeating expenses, you can create rules that will more intuitively categorize them from now on. This article has the details and steps to do so: https://selfemployed.uservoice.com/knowledgebase/articles/934182-create-and-manage-rules-in-the-mobile-app. I hope this helps you roll in the savings. Your deduction has never looked better, or bigger! Jess, The QuickBooks Team

Quickbooks provides an all-in-one tool for managing accounts both individuals and businesses.

Jun 12, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: I appreciate that Quickbooks offers an all-encompassing tool for managing financial accounts and records for both individuals and businesses.

Cons: The software can be quite difficult to get a handle on upon first use. The knowledge base provided through the support platform is not always easy to navigate.

Vendor Response

by Intuit Canada on June 15, 2018

I appreciate knowing QuickBooks provides all you're looking for in an accounting software for your law practice. I'm confident you've got this but would like to guide you toward some more support platforms at your disposal. To start, have you visited our official YouTube channel at https://intuit.me/2rJQ81k? The main page has plenty of training videos and tutorials. We also have a Resource Center that serves as a hub of guides and tools (https://intuit.me/2rI3OKd). This link will take you to a page where support is broken down by topic and area of the program. Hope this helps! Jess, The QuickBooks Team

Like the ease of the Gopayment program

Jun 12, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use payment processor anywhere with wifi or data. I like there a mobile option or a desktop option for manual credit cards we are running from wholesale customers.

Cons: Wish cards could be run offline and batch times could be customized. This is a huge hurdle for us to stay with Gopayment vs Square.

Overall: Was easy to use anywhere. Was able to run credit cards in multiple case at the same time.

Vendor Response

by Intuit Canada on June 15, 2018

Hi there. I'd be glad to pass your feedback about offline processing and batch times along to the proper channels on your behalf. Feature requests often go on to become fully realized enhancements, due in thanks to customers like yourself who take the time to let us know how the product could be better. This said, thank you for reviewing. In the meantime, any payments you receive on a recurring basis can be set-up for automatic processing at a certain time and date. This feature streamlines workflow and provides insight into when a customer payment should be deposited. Some how-to steps for Desktop are located at https://community.intuit.com/articles/1598208. If you're using Online, check out this link instead: https://community.intuit.com/articles/1598649. Additionally, you can keep an eye on payment status in the Merchant Service Center at merchantservicecenter.intuit.com (https://community.intuit.com/articles/1600594). Jess, The QuickBooks Team

Very easy to use software and the app.

Jun 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I loved how they kept track of my documents and I liked how the product made my bookings simple for myself.

Cons: In he beginning I had a hard time understanding the layout but once I called I got the help I needed. At the this time I really don't have any complaints on the product thus far.

Overall: My paper work is in organized and the I love the service .

Vendor Response

by Intuit Canada on June 15, 2018

Hey, Syan. I love hearing you got the help you needed when calling in, and that QuickBooks keeps you on top of your books. I bet you're a pro by now, but I invite you to explore some self-help outlets made with our customers in mind. As an example, have you visited the Resource Center before? It's located at https://intuit.me/2rI3OKd. You'll find articles, guides, and tutorial videos. Additionally, our video hub is found on the official YouTube channel (https://intuit.me/2rJQ81k), for even more visual aid walkthroughs. Thanks for the review and happy Friday, by the way. Have a good one! Jess, The QuickBooks Team

Handy but a bit overwhelming.

Jun 12, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: QuickBooks is very organized and once you get acquainted with the system it is easy to create and send invoices. The integration features it offers are definitely a time saver! We also like the security of the program being cloud based. We also have companies in two different states and QB allows us to easily work between the two.

Cons: We have found QuickBooks to have a very steep learning curve, the system is not very intuitive for someone who has not used it before. We have also found challenges with the amount of users that we have. Sometimes we get into situations when we need to have more people in the system than is allowed.

Overall: Integration and ease of operating offices in different states.

Vendor Response

by Intuit Canada on June 15, 2018

Hi Maci. I'm here to ensure you're getting the most out of your books, especially since you mentioned it can be a bit overwhelming. I'll link some resources below that will ease the learning curve. The QuickBooks Resource Center (https://intuit.me/2rI3OKd): Find articles, guides, and find tools which enhance your use of the software here. QuickBooks' YouTube (https://intuit.me/2rJQ81k): The official channel, which is full of walk-throughs, expert advice, and workflow tips. Additionally, there are different methods for which you can add users to your system, depending on what version you're using. If you could send me a quick message at qbcares.intuit.com, I can provide next steps for your product. Thanks in advance! Jess, The QuickBooks Team

For a beginner account man like me, it fits me well in my daily work.

Jun 12, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: it is incredibly User friendly
It integrates with other programs you can use excel files or cvs
it is Cost efficient
it is a Great choice for an SMB accounting

Cons: it's simple, it isnt recommendable to use this kind of software to manage larger buisseness, it just dont fit well.

Overall: As I've already said, it makes my work easy handling 2 small business.

Vendor Response

by Intuit Canada on June 15, 2018

Thanks for the review, Ricardo. I'm glad to have you in this space and want to take this chance to offer that there are many versions of QuickBooks. This means that your bookkeeping product can grow as you do, no matter the size of your small business. Our most robust software, Desktop Enterprise, maintains up-to 30 users and can hold hundreds of thousands of users, items, and vendors. For a full overview of the differences between services, visit https://quickbooks.intuit.com/products/. Wishing the best to you and Business Supplies and Equipment. Jess, The QuickBooks Team

Quickbooks is super helpful for my small business and keeping my expenses on track.

Jun 12, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like the ease of sending invoices to my clients, tracking payments as they come in, and staying on top of outstanding invoices/expenses.

Cons: I didn't find that customer support was as easily accessible as I would have liked when I had an issue with formatting.

Vendor Response

by Intuit Canada on June 14, 2018

Hello there, QuickBooks is by your side for all your tracking and bookkeeping needs, so I'm glad to hear that it's helping in all the ways it's made to. With this in mind, you deserve the comfort of accessible assistance from a trained representative. If it helps, the official contact page for support is https://help.quickbooks.intuit.com/en_US/contact. After choosing your product and selecting the link which best describes your issue, the green Get Phone Number button is just what you need. Best wishes!

Great tool for a small business

Jun 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: This software helps keep track of all the ins and outs of the bank account. As long as you are proactive about keep up with it on your end, QuickBooks can display your data and reports in a clean easy-to-read way. Great resource to keep up with profit and loss. I've only scratched the surface of the functions and benefits it can provide.

Cons: There are a few quirky things when inputting items into the bank register. But when you learn to speak it's language, it becomes very simple and easy to use. Quick learning curve.

Overall: book keeping and record keeping with ease.

Vendor Response

by Intuit Canada on June 15, 2018

Thanks for reaching out with these comments, David. It sounds like you already speak the language quite well, but I'll link you to some helpful resources if you'd like to increase your fluency further: The Resource Center at https://intuit.me/2rI3OKd host videos, articles, and guides. It's a hub of self-help walkthroughs and guides. The official YouTube channel has a wealth of videos, ranging from tips & tricks to how-to overviews in visual form. Visit it here: https://intuit.me/2rJQ81k. The Community (https://intuit.me/2rJQ95o) is an outlet of other small business owners in a forum space. There are articles available for review, and many of them are made to troubleshoot input issues. Additionally, if you ever have a quick question, feel free to ask. Certified QuickBooks experts will answer! Jess, The QuickBooks Team

A little confusing, overall helped organize business.

Jun 12, 2018
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Helped organize business. Calculated and showed profit earned each month if you input data correctly. Helps with taxes at the end of the year by creating a report.

Cons: I wanted to use it strictly for book keeping. Didn't like how I had to sync accounts to reconcile. Had problems with syncing Shopify and QuickBooks together so I wouldn't have to manually enter all orders.

Overall: Helped me figure out how to organize my small business and to track every expense relating to the business that can be deducted for taxes. Also, categorized everything.

Vendor Response

by Intuit Canada on June 15, 2018

Hi there. I'd like to provide some workarounds for the Cons you mentioned in your review. Thanks a bunch for leaving your feedback, by the way. I confident the info I'm linking will be a big help. While syncing your accounts can cut down on some manual entry, you have the option to upload your bank transactions using a CSV (or spreadsheet) file type. There are a few steps to doing this, but it's still considerably less than input per order, and you could reconcile. The info you need is here: https://selfemployed.uservoice.com/knowledgebase/articles/481244. As for the Shopify link, could you give me some more background into the issues you had? Feel free to send me an email at qbcares@intuit.com. I've got you covered there. Until then, take care. Jess, The QuickBooks Team

Quickbooks is an awesome product for the money and easy to use!

Jun 11, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I love how it categorizes your spending for both business and personal. It's also great to be able to pull reports!

Cons: The user interface can be a little hard to navigate. I've found it difficult to find some things I was looking for.

Vendor Response

by Intuit Canada on June 15, 2018

I'm pleased to read how much value you find in QuickBooks. With this said, I'm here to ensure you consistently get the most out of your program. Could you send more info about what you have trouble locating to qbcares@intuit.com? I look forward to helping you navigate your account, and thank you in advance! Jess, The QuickBooks Team

Quick books is actually very useful

Jun 11, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like that quick books helps make all my invoices organized and accurate. I don't have to go searching if somethings wrong. It's pretty easy to figure out.

Cons: It can be pretty confusing when you first start using quick books if you've never used it before or any software to help with finances.

Overall: Organization!

I have used QB with 15-20 different companies and everyone of them have experienced issues with QB.

Jun 11, 2018
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: I do like that they quit supporting Quickbooks if the version is three years or older. That makes it nice from an IT side knowing that we do not have to work on older versions.

Cons: I do not like the functionality of Quicbooks. We have to constantly run the QB file doctor and it inevitably finds/corrects issues everytime. I would not recommend QB to anyone looking to purchase or change accounting software.

Convenient and easy to access everywhere.

Jun 11, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I enjoy handling everything online and Quikbooks allows me to keep track of my income and payments as well as invoicing electronically.

Cons: I have found some issues related to file size when sharing some of these. In some other occasions the system crashes and this software has some limitations in the type of reports that can be generated.

If you like being read KB articles youve already read when you call in for support Choose quickbooks

Jun 11, 2018
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Great for small business. They offer the must features and functions to the price point. Cloud offerings are convenient as well.

Cons: Support is horrible. Whenever we call in for support, they read to us the same KB articles we've already read and they barely know their own product.

Capterra-loader

Great app really is incredible the organization that provides you with reference to your business.

Jun 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's simple good and it's a lot more than what I really expected gives you an accounting and unique organization and it's easy to use it does not let you lose any accounting detail far exceeds my expectations, and even better is that the management of accounting books is too much automated practically tells you and guides you how calculations should be is a useful tool the customer service is unique that's what I like the most

Cons: I would say that what I like the least is that in Spanish I find it hard to find it, I think they should have it like this and it would be a completely complete app

Overall: Improve my financial organization in several terms whether personal or business being intuitive and best of all is that it provides an accounting and management of the unique accounting books that maximize the work and the way in which one carries his accounting

Very effective financial software.

Jun 11, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy management of finances.
Suitable for different sizes of companies.
Excellent software for tracking revenue and expenditure.

Cons: Requires mathematical knowledge in calculating various mathematical problems.So one has to be quite in touch with maths.

professional

Jun 11, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the fact that you do not need to be an experienced accountant, or a new person for accounting who has just started your business since this tool is very intuitive

Cons: I think it has too many obstacles to customize the program for my business and my computer is independent, it is not connected to the network

Vendor Response

by Intuit Canada on June 14, 2018

Hey, What sort of obstacles are you running into with customization? I'll exhaust my resources to ensure you're good to go, and only request that you send me an email at qbcares@intuit.com. I appreciate the review, and we can continue working there.

User Friendly

Jun 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: i really like the ease of this program. Jive seems to be reliable and is a solid software! Thank you!

Cons: Nothing, its easy to use and doesn't have many issue. Good customer service, long term company. I enjoy the ease of this product.

Overall: its easy to use and doesn't have many issue. Good customer service, long term company. I enjoy the ease of this product.

Capterra-loader

Perfect for a small business owner

Jun 11, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I really enjoy the clean interface and ease of use. It's easy to classify my income and expenses and send out invoices to my clients. I also love that I can add my accountant to my account so he can easily be involved with everything he needs to know. Additionally, the customer service team is really helpful when you need additional guidance.

Cons: Two things I wish this software had is:

1) The ability to receive money from your invoices without being charged a fee
2) The ability to pay employees

Overall: The ability to keep track of all my business income and expenses in one easy-to-use software. I also like that I can send invoices from the software and it tracks my milage. I was using three separate services for these things and now it's all in one which makes my life as a small business owner much easier.

Vendor Response

by Intuit Canada on June 14, 2018

Hi Kayla, I appreciate your review, and it would be my pleasure to address some of your wishes for the software. You can opt into payroll services for the ability to pay employees, regardless of the version you're using. To explore all the payroll options available, check out https://quickbooks.intuit.com/payroll-services/ if you're an Online user. If Small Fox Media is set-up with Desktop, visit https://payroll.intuit.com/payroll-services/quickbooks-payroll/ instead. This is an add-on feature, but since you mention mileage tracking, I want to comment that Self-Employed customers cannot integrate payroll to that product. With this said, another option would be the standalone Intuit Online Payroll (https://payroll.intuit.com/online-payroll/). Additionally, ACH payments are associated with a flat rate of a dollar or less in fees, or they're completely free of charge, depending on your account. I'm hoping that my response has helped you out. If you have questions, I'm here for you.

Great for small business accounting

Jun 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Great interface and easy navigation. Extremely user-friendly and ideal for small businesses. Overall, very well-designed. There are many add-ons.

Cons: The system is very simple to use but depends on the speed of the internet and third-party servers so sometimes it gets a little slow when making certain transactions or reports.

Capterra-loader

Quick books is easy to use and manages your financing and accounting with little to no hassle

Jun 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I am a small business owner and not very good with the accounting side but quickbooks really takes all the hassle out of my financing. My credit cards are all linked together and automatically saves all spending and I can easy make a expense report. Payroll is very easy and takes 2 minutes to do.

Cons: Getting it set up and personalized takes a few days and to learn how the process works. Customer service is not the best either.

Capterra-loader

Pretty good for what you are paying. Great value in my opinion

Jun 11, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: There is great value and the reporting is effortless. I am able to customize reporting and dive in deeper by clicking on the line items in P&L to get a better view of my expenses

Cons: Sometimes it is hard to find your way through different sections intuitively. For example, I could not find how to edit my expenses (I have a bookkeeping company)

Overall: Easy accounting system and great value

Capterra-loader

QB is an excellent tool that makes accounting simple, with features that no one else offers.

Jun 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is cloud based and has a great mobile app so you have your information wherever you go. There is no annual contract, so you don't have to worry about that.

Cons: It has limited users and once in a while I can be buggy. But no major issues thar will affect your experience.

Overall: My accounting is much more easier with this product.

This software has been very useful to manage my online business, so far so good.

Jun 11, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: I've been using this software for less than a year and I don't have bigger concerns. I really liked that there everything is organized and that you can add reminders of the outstanding issues in case you forget something. It's an useful tool for people like me that don't have much free time and that don't have much experience.

Cons: It took me a while to get used to it and I had to hire a professional that already used the program and he taught me. Once I got used to it, everything was good.

The best book keeping software there is!

Jun 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Extremely user friendly. Everything all in one place so there's no searching anything you need. Set up is super easy and you're tracking all of your business criteria almost instantly. Cant beat it for the price either!

Cons: I honestly couldnt find anything i didnt like about this software! It is HIGHLY recommended and will revolutionize your bookkeeping!

Been using it for a long time.

Jun 11, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I've been using this product for a long time and really like its ease of use. It's easy to train additional employees on the system and it helps me manage the business. It is hosted by our account infirm we have virtually no issues with it.

Cons: It occasionally produces a data error when compiling numbers. It's somewhat tough to have a large inventory and not have to use the Enterprise version.

Vendor Response

by Intuit Canada on June 14, 2018

Hi Al, Thank you very much for your comments. While you're here, could you provide me with some more background on the data error you're receiving? Even though it's just an occasional thing, I want to make sure we can tackle that input glitch when compiling numbers. Please feel free to send me an email at qbcares@intuit.com. I'll be on the lookout for your message.

QB allows you to manage your funds easily.

Jun 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: From tracking your finances to making invoices, QB is great for small business or at home. The accounts can be broken down invoice by invoice as well as multiple bank accounts can be managed at the same time.

Cons: Their classes are on the expensive side for personal or small businesses to afford. When I have used the "HELP" to find an account or report it tends to take me in circles without finding the report or information I was originally looking for. I do eventually find what I'm looking for but it isn't always simple.

Does what I need it to do.

Jun 11, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like that it does what I need it to do as far a bookkeeping for the three companies that I have to keep books for.

Cons: I don't like that I have to stay with desktop and can't switch to the online version because I have multiple companies. The customer service is not that great. I have to use a different system for my field techs to do invoicing and then import to quickbooks.

Capterra-loader

Quickbooks is the best of the worst

Jun 11, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: We are a small business, which doesn't leave many options for accounting software. We've used different software, and found that Quickbooks is the best option available. It can do a lot, if you know the right way to use it, which we don't, and getting support for how to use it is impossible. It's easier to google the question than to call customer service.

Cons: Customer support is a joke. You could call in with the same issue to 10 different people and get 10 different answers, which all might work, which is symptomatic of the state of the system as a whole.

I would recommend to any small or large company. Very valuable to my small business

Jun 11, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: QuickBooks has made my company accounting process seamless. Not only has it helped with time but the accuracy has been better than other software I have tried

Cons: I would really prefer if there was an option to get in touch with a live representative. With small issues this could help my accounting team rapidly more forward.

Overall: This software has helped my team greatly in speed and accuracy. I recommend this software to everyone I speak to.

Great bookkeeping software

Jun 11, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I love that it's easy to use and does a great job of keeping accounting details in order for small businesses. It's great come tax time to be able to just print and go.

Cons: I wish there was a way to calculate mileage when inputting addresses without having to use a third party (i.e. Google Maps, etc.)

Excellent, intuitive program that makes bookkeeping painless!

Jun 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The first thing that stuck out to me when we initially we researching accounting software was how excellent the customer service was. They really took the time to assess our needs, as we're a small foundation looking to grow our operations so we weren't really sure which direction to go in. The QuickBooks team was quick to figure out what our best option would be, and for such a low monthly cost which seemed almost unbelievable. It's made bookkeeping so painless and so convenient. I especially like the timeliness of it being linked to our bank accounts - essentially all I have to do is go in and classify the line items, so it takes a lot of the archaic heavy lifting of bookkeeping out!

Cons: It took me some time to truly get a sense of how to categorize line items from our online banking, only because there are so many different ways you can customize it. But I'm also new to bookkeeping, and we run a small foundation with increasing activity YOY so some of these items fall into new categories. But that's hardly even something to complain about - just goes to show how awesome QUickBooks is that you can do this.

It does what I need it to do, small business book keeping and bill management.

Jun 11, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money

Pros: the absolute ease at accessing what I need quickly from one main screen. The bill processing is also very easy.

Cons: the customer support is a hassle. each version has different levels of access, and their online help is not great. googling issue gets better results.