ESO Solutions

EHR Software


4.5 / 5
2 reviews


Average Ratings

2 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 3 / 5
    Customer Service

Product Details

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About EHR Software

ESO EHR easily captures critical patient care information through a flexible workflow and user-friendly features making quality EMS documentation a cinch. Features such as specialty patient forms and quick treat alerts ensure users can document with speed and precision. EHR is NEMSIS v 3.3.4 and v 3.3.3 compliant and submits electronic patient care data to the state on behalf of our customers, making data submission worry free.


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EHR Software Features


EHR Software Reviews Recently Reviewed!


ESO For EMS - Great Reporting

Feb 07, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: For day to day field use this software function seamlessly and is very user friendly. Our employees who use it in the field typically have no issues with it. The program is set up in a manner which makes it easy to reopen or reassign tickets if they were left incomplete. The program also has an easy view for our managers to review all open tickets for a sort of QA role. The system integrates well with our CAD system. I use the AD-HOC reporting software almost daily and love the functionality.

Cons: Like I stated above I use the AD-HOC software almost daily. This function and some others can be less user friendly. Employees may require special training from ESO to learn to use some of these features. There used to be a glitch in the system and reports would disappear but this seems to be fixed now

Overall: Our percentage of billable trips has significantly increased with the aid of ESO. Our crews reporting ability has gone up due to the ease of use and lay out of the program. Customer service and support is always easily reachable.

EHR Software

Feb 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We use this software on the ambulance to record patient care info. The flow and ease of editing easily make this the best ePCR software I have used.

Cons: The only issue has been occasional issues with updating firmware and server configs.