# ESO Electronic Health Record (EHR) Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ESO Electronic Health Record (EHR) Software - reviews, pricing plans, popular comparisons to other EMS products and more.

Source: https://www.capterra.com/p/175575/EHR-Software/alternatives

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# 

 ESO Electronic Health Record (EHR) Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 31, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ESO Electronic Health Record (EHR)

## What is ESO Electronic Health Record (EHR)?

ESO EHR easily captures critical patient care information through a flexible workflow and user-friendly features making quality EMS documentation a cinch. Features such as specialty patient forms and quick treat alerts ensure users can document with speed and precision. EHR is NEMSIS v 3.3.4 and v 3.3.3 compliant and submits electronic patient care data to the state on behalf of our customers, making data submission worry free.

## What is ESO Electronic Health Record (EHR) used for?

[EMS](https://www.capterra.com/ems-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Fire Department](https://www.capterra.com/fire-department-software/)

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1000

Per User, Per Year

Free trial  
not available

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Do you work for ESO Electronic Health Record (EHR)?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.eso.com/&name=ESO Electronic Health Record \(EHR\))

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ESO Electronic Health Record (EHR)

4.4 (5)

VS.

[### eDispatch](https://www.capterra.com/p/168810/eDispatch/)

[4.0 (2)](https://www.capterra.com/p/168810/eDispatch/#reviews)

Starting Price

$1000

Per User, Per Year

Starting Price

$0.01

Per Feature

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (5)

Ease Of Use

5.0 (2)

Value For Money

3.2 (5)

Value For Money

5.0 (1)

Customer Service

3.2 (5)

Customer Service

4.0 (1)

## ESO Electronic Health Record (EHR) alternatives

[FirstResponse911](https://www.capterra.com/p/177338/FirstResponse911/)

[4.9 (17)](https://www.capterra.com/p/177338/FirstResponse911/reviews/)

Starting price

$5495.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/177338/FirstResponse911/)

Highest Rated

[Tablet Command](https://www.capterra.com/p/156300/Tablet-Command/)

[5.0 (1)](https://www.capterra.com/p/156300/Tablet-Command/#reviews)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/156300/Tablet-Command/)

[ChartSwap](https://www.capterra.com/p/222762/ChartSwap/)

[5.0 (1)](https://www.capterra.com/p/222762/ChartSwap/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/222762/ChartSwap/)

[GlaceEMR](https://www.capterra.com/p/180412/GlaceEMR/)

[3.0 (1)](https://www.capterra.com/p/180412/GlaceEMR/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/180412/GlaceEMR/)

## Pricing

Value for money

3.2 (5)

Basic

$1,000

Per User,Per Year

Value for money

3.2 (5)

3.2

Based on 5 reviews

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## Support, customer service and training options

Customer Service

3.2 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.2 (5)

3.2

Based on 5 reviews

## User reviews

Overall rating

4.4

Based on 5 reviews

Filter by rating

5(2)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SK

Shawnalee K.

Biller

Accounting

### "ESO Billing & EHR "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

March 12, 2025

It worked well for my company at the time. We used it specifically for ambulance & fire department billing with multiple companies across the united states.

Pros

I used this system specifically for ambulance & fire billing. It worked well, and was a great billing system for patients and providers to use.

Cons

It was very old. It felt like a 1990s system that needed to be updated.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RF

Reuben F.

Deputy Chief of Operations

Hospital & Health Care

### "Great... when it works"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

4/10

December 11, 2023

Pros

ESO is overall easy to use from an end user perspective. The integrated suite of products makes it easy for employees to have a single login to access scheduling, ePCR and QM messages. The data reporting is also great.

Cons

Support... ESO support is shoddy at best. When things don't work, ESO will work tickets at their own pace, regardless of your operational need for the product to work correctly.

Switched from

[AmbuPro EMS](https://www.capterra.com/p/115329/AmbuPro-EMS/)

Cost of the product, ease of use. Interoperatbility

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BW

Bradley W.

Fire Chief

Hospital & Health Care

### "ESO great software ridiculous price. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 24, 2020

Pros

It is clean and easy to use. It connects to my cardiac monitor and makes reports quick and efficient.

Cons

The company nickel and dimes you for everything. They require training for each module you add for a fee that is outrageous. You cannot opt out. Not included in the initial price of the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Admin

Hospital & Health Care

### "ESO For EMS - Great Reporting"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

February 7, 2019

Our percentage of billable trips has significantly increased with the aid of ESO. Our crews reporting ability has gone up due to the ease of use and lay out of the program. Customer service and support is always easily reachable.

Pros

For day to day field use this software function seamlessly and is very user friendly. Our employees who use it in the field typically have no issues with it. The program is set up in a manner which makes it easy to reopen or reassign tickets if they were left incomplete. The program also has an easy view for our managers to review all open tickets for a sort of QA role. The system integrates well with our CAD system. I use the AD-HOC reporting software almost daily and love the functionality.

Cons

Like I stated above I use the AD-HOC software almost daily. This function and some others can be less user friendly. Employees may require special training from ESO to learn to use some of these features. There used to be a glitch in the system and reports would disappear but this seems to be fixed now

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DK

Drew K.

QA/QI

Medical Practice

### "EHR Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

February 5, 2019

Pros

We use this software on the ambulance to record patient care info. The flow and ease of editing easily make this the best ePCR software I have used.

Cons

The only issue has been occasional issues with updating firmware and server configs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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