# Smart IP&O Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Smart IP&O Software - reviews, pricing plans, popular comparisons to other MRP products and more.

Source: https://www.capterra.com/p/175581/Smart-IP-O

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# 

 Smart IP&O Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Smart IP&O

## What is Smart IP&O?

Smart Software offers Smart IP&O, an integrated set of native web applications for MRP, inventory optimizationand supply chain analytics. It provides a single, easy to use, easy to scale, easy to collaborate, environment with robust inventory and forecast modeling. Our implement one, implemented for all approach means you can address a discrete set of needs initially and add new apps when ready without additional implementation costs.

## What is Smart IP&O used for?

[Demand Planning](https://www.capterra.com/demand-planning-software/)[Sales Forecasting](https://www.capterra.com/sales-forecasting-software/)[MRP](https://www.capterra.com/mrp-software/)

Top alternative

Featured

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$695

Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Smart IP&O

4.7 (11)

VS.

[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

$695

Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (11)

Ease Of Use

4.0 (1,947)

Value For Money

4.5 (11)

Value For Money

3.8 (1,537)

Customer Service

5.0 (11)

Customer Service

3.8 (1,642)

## Smart IP&O alternatives

Highest Rated

[4.9 (19)](https://www.capterra.com/p/150505/Ganacos/#reviews)

Starting price

$20000.00

Per User, Per Month

[4.6 (16)](https://www.capterra.com/p/98310/Avercast-Forecasting-Solutions/reviews/)

Starting price

$1000.00

Per User, Per Month

[S&OP - Sales Planning](https://www.capterra.com/p/157198/Sales-Operation-Planning/)

[4.8 (4)](https://www.capterra.com/p/157198/Sales-Operation-Planning/#reviews)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/157198/Sales-Operation-Planning/)

[MYOB Acumatica](https://www.capterra.com/p/179531/MYOB-Advanced/)

[4.1 (77)](https://www.capterra.com/p/179531/MYOB-Advanced/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/179531/MYOB-Advanced/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Demand Forecasting

5.0 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Forecast customer demand using historical insights and simulations

Inventory Management

4.6 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Data Import/Export

4.5 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Budgeting/Forecasting

4.5 (2)

150.00% of 2 reviewers that rated this feature as important or highly important

Create budgets based on historical data and future projections

Inventory Replenishment

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Track stock count levels to manage product reordering

Performance Metrics

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Smart IP&O 73 features

Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Material list of manufacturing parts and associated costs

Create budgets based on historical data and future projections

Define and maintain business rules that determine workflow capabilities and criteria

Provides a channel for team members to share media files, communicate, and work together

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Import and export data to and from software applications

Graphical representation of data

Forecast customer demand using historical insights and simulations

Model the varying behavior of a system over time through diagrams

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Transfer of data from one computer system to another

Estimate expected cost based on various factors before a project begins

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Form predictions based on past and present data/trends

Establish measurable goals and objectives and track their progress over a specific period of time

Visual representation of data using various graphical elements such as charts, graphs, maps & other visual aids

Ensure internal objectives and compliance with policies are met

Cross-checking financial records with physical inventory counts and records

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track stock count levels to manage product reordering

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity

Tracking the status of previously identified performance measurements

Manage, maintain and track the performance of assets and equipment

Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations

Access software remotely via mobile devices

Using physical, mathematical, or logical models as a basis for simulations to generate data for managerial or technical decision-making

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and support multiple locations

Manage risk that occurs from systems failure or inadequate processes

Manage the process of receiving, preparing, and delivering orders for goods/products

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Predict future data based on historical data sets

Organize and manage all processes/procedures involved in purchasing goods and/or services

Plan and schedule the use of production resources

Create, send, and track purchase orders and their statuses

Purchase and replenish product stock based on inventory levels and needs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Track and facilitate returns of products sold

Analyze potential risks across the organization

Initiate collection and analysis of known risks

Reporting of risks associated with specific actions, events, or entities

Assess and score risks using risk matrices

Oversee various functions of the organization while balancing and optimizing supply and demand

Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports.

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Develop potential scenarios to identify risks and opportunities

Search and filter data across systems to locate required information by entering keywords or certain criteria

Apply statistical/mathematical models to sets of data

Manage the buying, selling, and holding of stocks

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Manage all supplier data and operations

Manage the planning and execution of supply chain activities

Organize and track the physical movement of goods from one location to another

Review data from past periods to reveal recurring tendencies and predict future performance

Interact with data visualization elements, such as charts and graphs, to drill down into data

Get Advice

We can help you find the software with the features you need.

Features

4.5 (11)

4.5

Based on 11 reviews

## Pricing

Value for money

4.5 (11)

Basic

$695.00

Per Month

Value for money

4.5 (11)

4.5

Based on 11 reviews

## Integrations

[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)[

Kinetic](https://www.capterra.com/p/249741/Kinetic/)[

JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/)[

Sage X3](https://www.capterra.com/p/213927/Sage-X3/)[

Infor CloudSuite](https://www.capterra.com/p/235778/Infor-Cloud-ERP/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (11)

5.0

Based on 11 reviews

## User reviews

Overall rating

4.7

Based on 11 reviews

Filter by rating

5(8)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

ML

Marshall L.

NA Planning Manager

Mining & Metals

### "SMART for Flexco"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 27, 2023

Our forecast was not our complete product offering and always depended too much on history. We struggled to forecast specifically and used general families that failed to affect our specific items. Our excel sheets were slow and cumbersome and we couldn’t drill down quickly through are data and had no ability to see projected outcomes with different inputs. SMART has given us the ability to solve all of the above and has always been quick to respond to service and questions we may have.

Pros

The ease of processing large amounts of data. Adjusting quickly at different levels that flow through was a huge improvement to our process. Being able to make changes at different levels of our product hierarchy achieved more buy in from marketing. SMART has allowed our general information from sales turn into specific product builds.

Cons

Being able to consolidate all the different projects into a report and show how well we are doing would be very helpful. I'd love to be able to see my snapshot, SMART and how we did in my product hierarchy across all projects without having to run each project to pull the data. I have not reached out about the custom options SMART provides so this con may be on my end.

Reasons for choosing Smart IP&O

SMART was cost effective and had all the features we were looking to expand on. SMART required the lowest cost to upgrade and only required a 3-man team on our end to get up and running.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Shankar S.

Director of Sales

Machinery

### "Smart Sales Forecasting at PROCON"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 20, 2023

SDP has bridged the gap between sales and supply chain team. Forecast is based on communication with customers which had also made relationship between account manager and customer stronger. SDP has also helped identifying new customer and/or product and made onboarding of either new product and/or customer seamless. This helps in preparing the supply chain and production with right components and helps fulfilling the customer commitment especially the new one.

Pros

We customized SDP to give us visibility on customer’s business by finished SKU. SDP Dashboard provides historical sales in a glance both by number and in graphical view. Depending on the scenario and preference data presentation either in text or visual provides key insights in past usage. SDP automatically picks up the most appropriate forecast method based on the trend. SDP provides us framework for the tiered customers identified for forecasting. SDP’s forecast is often the starting point of conversations with customers driving our 80% of business (revenue). Customer and account manager collaboration helps fine tuning the forecast in SDP platform. For rest of the customers driving 20% business, we let SDP drive the forecast, in other words we use system generated forecast. This process is working in great favor for us as forecast vs. actuals (revenue) is within 3-5%. Forecast accuracy is also a great tool and provides means to dig deep if forecast is off for specific customer and/or SKU The product took some time for team to get familiar with. There were several iterations where we took team’s feedback to Smart team and tweaked the tool and data presentation to our need. Smart team was very helpful and efficient throughout the process.

Cons

We needed Smart’s help to apply some of the more advanced functions, such as the treatment of new or zero demand items, but the functionality was solid The application is powered by transactional data automatically delivered from our Epicor ERP. This can introduce some complexity at first, but the benefits are great – eliminating the need for database creations and management, and providing fine-grained data for sophisticated analysis

Reasons for choosing Smart IP&O

While there are third-party Sales Forecasting systems available, many of them rely on plug-ins for communication with ERP platforms. Our specific requirement was for a system that could seamlessly integrate with our ERP system. Smart Software stood out as a trusted partner with our ERP system, coming highly recommended. What truly impressed us was the extensive knowledge of the Smart Software team and the active involvement of their management from the outset. This level of support made us feel comfortable and confident in selecting their product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MN

Matt N.

Supply Chain Manager

Machinery

### "Smart People"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 16, 2023

Smart is the critical tool we use to manage our forecasts across a large and dynamic set of Products/Parts, multi-national sites, and complex supply chains. The ability of the software to provide a statistical forecast as baseline, allow adjustments (if/as necessary) by various subject matter experts, each recorded as ‘snapshots’ for consensus building and later use in accuracy/improvement efforts, then ultimately feed the forecast data directly into our Material Requirements Planning software is central to our S&OP process.

Pros

The people at Smart are the key to their success. Over the years we have sent them a variety of challenges that required a range of skill sets within their organization. They have demonstrated the ability to understand the challenges, scope and document the solutions in detail, and then deliver the intended results on time and in budget.

Cons

We are currently turning what we feel is today’s biggest weakness into tomorrow’s greatest strength. Reporting out of Smart has been of limited use for us up to date. We are working to implement the next generation of reporting, the ‘Smart Studio’, into our S&OP process.

Reasons for choosing Smart IP&O

The existing integration with Epicor was an enormous built in advantage for Smart vs competitors.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TP

Travis P.

Director of Supply Chain

Electrical/Electronic Manufacturing

### "Wire & Cable"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 16, 2023

We are optimizing our inventory and setting up our min/max levels for stock items. Smart makes this an easier process for us.

Pros

Smart does a nice job integrating with Epicor. It has good visual tools. We use the custom lists frequently.

Cons

Improvement in reports or reporting features is needed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MH

Mike H.

ERP Manager

Automotive

### "Automate Demand Planing and eliminate spreadsheets"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 15, 2022

Our experience has been very positive. The team at SMART is great to work with and provide quick support when needed.

Pros

The tight integration with our Epicor ERP\\Kinetic software. Without a solution to generate demand for our high mix - low volume products we would be in the dark. This tool replaces a bunch of spreadsheets that where never populate with live data.

Cons

The cost is a bit high for our size company. There are many features we do not use. This product is like any feature rich product it takes ownership and dedication to fully utilize.

Alternatives considered

[Forecast Pro](https://www.capterra.com/p/124276/Forecast-Pro/)

Reasons for choosing Smart IP&O

A few reasons we chose SMART:- Cloud-Based- Integration with Epicor ERP\\Kinetic- Feature and superior forecast modeling

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GD

Gurkaran D.

Supply Chain manager

Wholesale

### "Steelfire Equipment Ltd."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 14, 2022

Good so far!

Pros

The software UI is effortless and easy to navigate.

Cons

Not necessarily a con, but initially it does take a while to customize the settings to your business operational goals. However, the learning curve is not that steep.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SP

Stephanie P.

VP Supply Chain Operations

Furniture

### "Exceptional "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 18, 2022

We have a much better inventory position largely due to using Smart IP&O. Our inventories are better aligned with the customer demand and timing of the demand. We are able to better identify trends and pick up on changes in a more effective manner by using Smart IP&O. We are also able to provide the leadership team and our factory partners with projections regarding our anticipated demand. In addition, our inventory turns have increased. Smart has been very valuable in our S&OP processes and has made a positive difference in our inventories.

Pros

Smart IP&O is user friendly, easy to learn, and navigate. It's ability to leverage various mathematical forecasting techniques is one of my favorite attributes. It is a great help in our capability to respond to unplanned demand changes, without creating obsolescence.

Cons

Smart IP&O does not have the functionality to perform an ABC stratification. This feature would be useful to our business segments and a time saver for us.

Switched from

[Logility Platform](https://www.capterra.com/p/676/Logility-Voyager-Solutions/)

We desired a tool that was less challenging to use while maintaining or increasing effectivity.

Alternatives considered

[Logility Platform](https://www.capterra.com/p/676/Logility-Voyager-Solutions/)

[Forecast Pro](https://www.capterra.com/p/124276/Forecast-Pro/)

[JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/)

Reasons for choosing Smart IP&O

Smart IP&O introduced us to an extremely knowledgeable, customer centric team along with a terrific product that we could use to forecast our business with ease. The team listened to every concern and actively worked to get us what we wanted and where we needed to be.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DC

Don C.

Dir Supply Chain

Import and Export

### "Smart "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 7, 2022

Very happy with software.

Pros

The forecast feature is extremely helpful. I am still a new user. I have not fully utilize the Smart.

Cons

Nothing I can think of at this moment.

Reasons for choosing Smart IP&O

The people at Epicor recommended Smart for forecasting and demand planning.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AB

Andy B.

Sr. IT Product Manager

Medical Devices

### "SMART Demand Planning and Inventory Optimizatio"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 29, 2022

Pros

Systemically using statistical modeling for our shipping patters that provided insights to our Sales pipeline. We have also integrated SMART IP&O with our ERP software to assist in the management of inventory policies.

Cons

The software and support meets our needs

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JW

Jeff W.

CEO

Arts and Crafts

### "Cutting Edge Forecasting and Inventory Optimization Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 28, 2022

Moving from excel to Smart has taken our forecasting to another level. It has saved us loads of time from updating excel spreadsheets each month, which were getting out of control. We are much more confident in the forecasts we are using and the purchase orders we are placing. We have also been able to react much quicker to the major supply chain and demand planning challenges over the past few years.

Pros

Smart has really powerful features and functionality for both forecasting and inventory optimization that other software packages we considered didn't have. The software is reasonably priced for what it does, which made it affordable for us and a great value. Smart's ability to load and compare multiple forecasts has worked really well for us.

Cons

Support is very good but would like more resources for self-help and to leverage more of the features and functionality.

Reasons for choosing Smart IP&O

Smart was the only software that had the features and functionality we needed to handle our forecasting needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/175581/Smart-IP-O/reviews/)

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