---
title: "uptain Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about uptain Software - reviews, pricing plans, popular comparisons to other eCommerce products and more."
source_url: "https://www.capterra.com/p/175612/uptain/"
page_type: "product"
language: "en"
---

# 

 uptain Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

uptain

## What is uptain?

You run an online shop with >20k unique visitors per month and want to reduce cart abandonment? uptain is a software that helps to engage and regain customers in online shops via smart exit-intent popups and personalized emails. The uptain algorithm analyzes data about a visiting customer in an online shop from different sources and segments this customer. The aim of the uptain algorithm is to minimize the annoyance factor and to simultaneously maximize customer lifetime value.

## What is uptain used for?

[eCommerce](https://www.capterra.com/ecommerce-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)

Top alternative

Featured

Overall rating

Based on 14 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for uptain?[Manage this product listing](https://www.g2.com/products/uptain/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### uptain

4.9 (14)

VS.

[4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting Price

$1

per user, per month

Starting Price

$31.1

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (14)

Ease Of Use

4.0 (6,200)

Value For Money

4.8 (13)

Value For Money

4.1 (5,120)

Customer Service

5.0 (13)

Customer Service

3.9 (4,900)

## uptain alternatives

[4.7 (267)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.4 (226)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (547)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Shopify](https://www.capterra.com/p/83891/Shopify/)

[4.5 (6,718)](https://www.capterra.com/p/83891/Shopify/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/83891/Shopify/)

[View all alternatives](https://www.capterra.com/p/175612/uptain/alternatives/)

## FAQs about uptain

Overview

### Which roles and teams benefit most from uptain?

uptain is most used by e-commerce leaders, online sales teams, and marketing specialists who want to reduce cart abandonment and increase conversions. Executives use it to improve revenue performance, while affiliate, newsletter, and creative teams support personalized customer journeys, on-site messaging, and more effective shop optimization.

Answer based on 14 reviews

Overview

### What company size and specific industries is uptain built for?

uptain is designed for online shops and e-commerce businesses that receive more than 20,000 visitors per month. It is aimed at companies with substantial website traffic rather than very small stores, making it a fit for growing and established online retailers across e-commerce sectors.

Features and Usability

### What are the key features of uptain?

uptain offers CRM, customer segmentation, and churn management for managing customer data and retention workflows. It also includes email marketing, email management, live chat, and multi-channel communication for outreach, plus activity dashboard, activity tracking, reporting/analytics, real-time data, and promotions management for monitoring performance and campaign activity.

Integrations

### Which third-party tools and platforms does uptain integrate with?

uptain integrates with 9 third-party platforms for ecommerce and content management, including Adobe Commerce, Shopify, WooCommerce, PrestaShop, OpenCart, Ecwid, Jimdo, Lightspeed Retail, and WordPress. These catalog integrations cover major storefront and website systems used to manage online sales and site content.

Getting Started and Support

### What training and onboarding options does uptain offer?

uptain provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote learning, webinars present scheduled overviews, and documentation offers written reference material for self-paced review.

Getting Started and Support

### What customer support options does uptain offer?

uptain provides email/help desk, phone support, and chat. Customer experience with support is not described in the available review data, so no claims can be made about response times, helpfulness, or common frustrations.

## Features

AI summary

Based on 8,724 eCommerce reviews

Capterra reviewers point to the following as the eCommerce features buyers care about most:

-   **Website Management** (**47%** of reviewers rated this feature as critical)
-   **Data Security** (**56%**)
-   **Order Management** (**48%**)

uptain focuses on other eCommerce capabilities that reviewers also value, including **Shopping Cart** (**46%**). This feature helps businesses reduce friction during checkout and improve the buying experience, allowing teams to support conversions and capture more completed purchases.

Shopping Cart

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Checkout of online store

Email Marketing

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Create and send email blasts/campaigns

Templates

4.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Sample files or documents that could be customized as needed or used as is

Discount Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track products that are for sale at a reduced price or part of coupon promotions

Multi-Channel Marketing

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

uptain 22 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- API: Application programming interface that allows for integration with other systems/databases
- Churn Management: Identify customers at risk of migration and activate strategies to retain them
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Segmentation: Process of dividing customers into groups based on common characteristics
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- Live Chat: Ability to chat online in real time
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
- Multi-Currency: Manage and handle various international currencies
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Real-Time Data: Receive data and information in real time
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Shopping Cart: Checkout of online store
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Templates: Sample files or documents that could be customized as needed or used as is

---

Get Advice

We can help you find the software with the features you need.

Features

4.7 (14)

4.7

Based on 14 reviews

## Pricing

Value for money

4.8 (13)

Free Trial

Basic

$1.00

Value for money

4.8 (13)

4.8

Based on 13 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[

Ecwid](https://www.capterra.com/p/143648/Ecwid/)[

PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)[

OpenCart](https://www.capterra.com/p/143516/OpenCart/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (13)

5.0

Based on 13 reviews

## User reviews

Overall rating

4.9

Based on 14 reviews

Filter by rating

5(12)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AK

Anna K.

E-Commerce Leitung

Wholesale

### "100 % Weiterempfehlung"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 19, 2025

Pros

Super flexibler & lösungsorientierter Kundensupport!

Cons

Bisher haben wir nichts zu bemängeln - alles funktioniert gut!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Simon P.

CEO

Printing

### "Macht was es soll und wozu es da ist"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 7, 2023

Pros

Holt Warenkorbabbrecher zurück und führt zu Mehrumsatz

Cons

Ein wenig könnte das Userinterface nachgebessert werden, aber wenn man weiß wie was funktioniert. Ist alles gut.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

Julian M.

eCommerce Berater

Marketing and Advertising

### "We recommend"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 27, 2023

Pros

I particularly liked the commission model.

Cons

There is nothing I should be dissatisfied with. I am extremely satisfied with uptain

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HS

Heiko S.

Geschäftsführer

Retail

### "Einfaches und umsatzsteigerndes Tool für jeden Onlineshop"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 29, 2021

Sehr gut und absolut sinnvoll zur Kunden(rück)gewinnung.

Pros

Die Implementierung mit Hilfe des uptain-Teams ist sehr einfach, ebenso die weitere Administration

Cons

Nichts, selbst die Umsatzbeteiligung ist moderat ;-)

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

DG

Dominik G.

Online Vertrieb

Information Technology and Services

### "Einfache Umsetzung und benutzerfreundliche Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 29, 2021

Durch den Abbrechergutschein gewinnen wir mehr Kunden

Pros

Unkomplizierte Einrichtung sowie benutzerfreundliche Oberfläche

Cons

Es gibt keinen Punkt der uns nicht gefällt bzw. stört

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

FD

Frank D.

Geschäftsführer

Internet

### "Top Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 28, 2021

Ich bin sehr zufrieden mit uptake.

Pros

Einfache Handhabung ohne selber etwas machen zu müssen.

Cons

Keine Punkte vorhanden die mir nicht gefallen

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Ana C.

Art Director

Marketing and Advertising

### "Simple and efficient"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

April 9, 2021

Pros

Through Uptain, we were able to make more use of our marketing budget by turning more clients into consumers. The customized emails help create a better relation with the client and that helps a lot to reach solid goals.

Cons

Could have more features especially when it comes to customize the popups.

Alternatives considered

[NiftyImages](https://www.capterra.com/p/146842/NiftyImages/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DG

Dimitri G.

Head of E-Commerce

Apparel & Fashion

### "Empfehlenswert"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 30, 2020

Pros

Das Produkt ist sehr benutzerfreundlich. Sehr viele gute Funktionen und Einstellungen. Der Support ist super.

Cons

Ich wünsche mir eine bessere (umfangreichere) Doku. Einige Funktionen sind nicht auf Anhieb verständlich.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MM

Michael M.

CEO

Internet

### "upstain review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 8, 2019

very helpful and friendly stuff -

Pros

once installed runs automatically - easy

Cons

nothing - if there is a problem uptain helps very fast and unbureaucratic

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MF

Markus F.

Head of E-Commerce

Retail

### "Very satisfied!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 29, 2019

We are closing a gap in our Webshops abilities, contact, setup and support were excellent.

Pros

Simple implementation, proactive and friendly support!

Cons

If there must be something to complain.....let it be the pricing!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 31, 2019

Thank you very much for your review.

[View all Reviews](https://www.capterra.com/p/175612/uptain/reviews/)

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