# uptain Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is uptain the right eCommerce solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/175612/uptain/reviews

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uptain

4.9 (14)

[View alternatives](https://www.capterra.com/p/175612/uptain/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of uptain

Ease of use

4.9

Customer Service

5.0

## Showing most helpful reviews

Showing 1-14 of 14 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ana C.  
Art Director  
Marketing and Advertising  
Used the software for: 6-12 months

### "Simple and efficient"

April 9, 2021

4.0

Pros

Through Uptain, we were able to make more use of our marketing budget by turning more clients into consumers. The customized emails help create a better relation with the client and that helps a lot to reach solid goals.

Cons

Could have more features especially when it comes to customize the popups.

Alternatives considered

[NiftyImages](https://www.capterra.com/p/146842/NiftyImages/)

Review Source

AK

Anna K.  
E-Commerce Leitung  
Wholesale  
Used the software for: 1-2 years

### "100 % Weiterempfehlung"

May 19, 2025

5.0

Pros

Super flexibler & lösungsorientierter Kundensupport!

Cons

Bisher haben wir nichts zu bemängeln - alles funktioniert gut!

Review Source

Simon P.  
CEO  
Printing  
Used the software for: 6-12 months

### "Macht was es soll und wozu es da ist"

July 7, 2023

5.0

Pros

Holt Warenkorbabbrecher zurück und führt zu Mehrumsatz

Cons

Ein wenig könnte das Userinterface nachgebessert werden, aber wenn man weiß wie was funktioniert. Ist alles gut.

Review Source

CS

Christoph S.  
Affiliate and Newsletter Manager  
Internet  
Used the software for: 2+ years

### "uptain delivers great solutions that drive additional revenue"

May 14, 2019

5.0

We we've been using uptain for some years now and always been happy with the service and technology. If you are considering to implement basket abandonment mails, exit intent overlays etc., I recommend to just talk to them.

Pros

uptain is easy and quick to implement and helps your eCommerce business to bring back lost leads. It's a young company that keeps innovating plus uptain is very customer focused.

Cons

I don't have any negative points. All good!

Review Source

VR

Verified Reviewer  
CEO  
Printing  
Used the software for: 1-2 years

### "Nice and simple tool"

May 14, 2019

5.0

Great and easy help to reduce the amount of unhappy customers

Pros

Perfect to communicate information to our (potential) customers in an autmated way.

Cons

Hoping for some nice additional features which will be in line with GDPR.

Review Source

Response from uptain

May 15, 2019

Hi there, and thank you for your positive review! I assure you that all current and future products are designed to be completely in line with GDPR and similar guidelines. All the best Julian

MM

Michael M.  
CEO  
Internet  
Used the software for: 2+ years

### "upstain review"

August 8, 2019

4.0

very helpful and friendly stuff -

Pros

once installed runs automatically - easy

Cons

nothing - if there is a problem uptain helps very fast and unbureaucratic

Review Source

MF

Markus F.  
Head of E-Commerce  
Retail  
Used the software for: 1-2 years

### "Very satisfied!"

July 29, 2019

5.0

We are closing a gap in our Webshops abilities, contact, setup and support were excellent.

Pros

Simple implementation, proactive and friendly support!

Cons

If there must be something to complain.....let it be the pricing!

Review Source

Response from uptain

July 31, 2019

Thank you very much for your review.

GG

Gabriele G.  
E-Commerce Specialist  
Furniture  
Used the software for: 1-2 years

### "Uptain helped to increase our conversionrate"

May 14, 2019

5.0

Pros

The software was very easy to implement and increased our conversionrate. Furthermore we always received a quick response concerning our issues.

Cons

The pop ups should have a customized design.

Review Source

JG

Jan G.  
Head of Sale  
Computer Software  
Used the software for: 6-12 months

### "uptain review"

February 28, 2019

5.0

Highly recommended for companies that want to increase their sales

Pros

That one with this tool can address customers who have left the cart

Cons

What I like most is that you can directly address the customers and that automatically.

Review Source

Response from uptain

March 5, 2019

Hi Jan, thank you very much for your review. We appreciate your remarks and are looking forward to a continued business relationship. Yours Julian

JM

Julian M.  
eCommerce Berater  
Marketing and Advertising  
Used the software for: 6-12 months

### "We recommend"

March 27, 2023

5.0

Pros

I particularly liked the commission model.

Cons

There is nothing I should be dissatisfied with. I am extremely satisfied with uptain

Review Source

HS

Heiko S.  
Geschäftsführer  
Retail  
Used the software for: 2+ years

### "Einfaches und umsatzsteigerndes Tool für jeden Onlineshop"

July 29, 2021

5.0

Sehr gut und absolut sinnvoll zur Kunden(rück)gewinnung.

Pros

Die Implementierung mit Hilfe des uptain-Teams ist sehr einfach, ebenso die weitere Administration

Cons

Nichts, selbst die Umsatzbeteiligung ist moderat ;-)

Review Source

DG

Dominik G.  
Online Vertrieb  
Information Technology and Services  
Used the software for: 1-2 years

### "Einfache Umsetzung und benutzerfreundliche Software"

July 29, 2021

5.0

Durch den Abbrechergutschein gewinnen wir mehr Kunden

Pros

Unkomplizierte Einrichtung sowie benutzerfreundliche Oberfläche

Cons

Es gibt keinen Punkt der uns nicht gefällt bzw. stört

Review Source

FD

Frank D.  
Geschäftsführer  
Internet  
Used the software for: 1-2 years

### "Top Software"

July 28, 2021

5.0

Ich bin sehr zufrieden mit uptake.

Pros

Einfache Handhabung ohne selber etwas machen zu müssen.

Cons

Keine Punkte vorhanden die mir nicht gefallen

Review Source

DG

Dimitri G.  
Head of E-Commerce  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Empfehlenswert"

April 30, 2020

5.0

Pros

Das Produkt ist sehr benutzerfreundlich. Sehr viele gute Funktionen und Einstellungen. Der Support ist super.

Cons

Ich wünsche mir eine bessere (umfangreichere) Doku. Einige Funktionen sind nicht auf Anhieb verständlich.

Review Source

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