Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Pros
Its good to use and have easy access to the tool the sound the video quality is also good their will be a clearity in the audio.
Jobma has been a great help for me in sourcing out the best talents. The software comprises exceptional features to facilitate you.
Overall interviewing experience with Jobma is outstanding. Jobma connects us to worldwide talent remotely and helps discover, engage and recruit star talent for the position effectively.
It was so easy to set up and has saved us a huge amount of time with initial screening. The pricing structure is also fantastic, easily the most flexible and affordable structure on the market.
Cons
Setting it up was a little confusing. It is a little complicated and we were a little lost when we started.
Sometimes candidates fail to complete the video but I feel it is due to something on their end.
It does not work well for our HR team and the links never get to candidates. Most candidates do not complete it.
HORRIBLE will not use after we use our credit they make you purchase in advance in bulk.
Showing Most Helpful
Showing 25 of 36 reviews
"Easy, Effective and Great Customer Service"
Overall: Jobma is a great tool for interviewing your vendors, and job applicants
Pros: Self explanatory and easy to use tool with effective interface and a wonderful-wonderful customer service team. They are happy to help anytime, even during odd hours
Cons: It will be great if you do not have to download the app as a candidate.
"Affordable recorded video interviews"
Overall: We are very happy with it and plan on continuing to use it.
Pros: My main concern when we started using this was if our candidates would find it complicated. I am happy to say that was not the case. We did a lot of interviews for delivery partners using Jobma and almost all of the candidate feedback was how easy it was to do the interview. Almost all of them used a mobile phone and the Jobma app worked great for them.
Cons: Setting it up was a little confusing. It is a little complicated and we were a little lost when we started. Thankfully they have a good support team that helped us. But still I think the user interface could use some work.
"Very Clunky"
Pros: It's quite cheap and Pay as you go. Not many positive
Cons: it's so slow and clunky. Clicking in and out all the time, slow to load, slow to update
Vendor Response
"We got great candidate feedback about Jobma"
Overall: My team loves it. It has decreased the amount of time we spend on each candidate significantly while still keeping a high quality of people we have hired.
Pros: Our candidates loved it! Almost every one who did a Jobma interview for us told us how easy it was and how much they preferred it to an in person visit or a long phone call. Their support has been exceptional so far as well, both for us and our candidates. Lastly the integration they have with our ATS has been very useful. They built it on demand for us and it has been working great so far.
Cons: Initial set up has a learning curve. They do provide training and onboarding but anyone new to your team would still need to take a training session to get the hang of it. Aside from that no major complaints.
"Video interviewing software with futuristic features"
Overall: Overall interviewing experience with Jobma is outstanding. Jobma connects us to worldwide talent remotely and helps discover, engage and recruit star talent for the position effectively. Besides, it allows us to customize interviews parameters based on our needs and requirement and shortlist the most suitable people for the higher stages of interviews. It becomes significantly convenient for us to screen millions of candidates simultaneously and save time and budget for the businesses when hiring.
Pros: Newly designed UI provides a visually appealing and pleasant browsing experience to the users. Now the customers could browse Jobma for long hours without feeling tired. In addition, it's attractive and highlights the design elements. The latest upgrade in layout makes Jobma more engaging for us with an easy-to-use dashboard. Not only this, a dedicated cloud storage space provides Jobma a technological edge compared to make it convenient for us to store candidate's data more securely and for a long time. Now, we are able to track top-scored candidates on the evaluation page and access the list of top-performing candidates without much effort.
Cons: There's a scope of improvement in the customization option. But for our organization, it is manageable, and we do not have any such major drawback due to this.
"Really easy to use video interview software."
Overall: It was really good. Its simple to use so we didnt have to spend time training our team to use it. It was also really fast to get started with. You sign up and you start using it immediately, there is set up time needed.
Pros: I liked how simple it was to implement in our process. You can set up one sided video interviews very easily (just create the questions you want candidates to answer and send them a link via email) and you get a notification whenever an interview is completed. It was also important that the interviews be doable on mobile phones (we weren't sure if the candidates we were talking to would have access to computers with a webcam) and happily it worked fine there as well. I also liked how much control you get over how the candidates do the video interview (how much you want to give them to think and control how often they can redo a video etc). Also being able to customise the interview page and email that candidates get with our logo and images was something my team really appreciated. We were a little wary if the candidates would be ok with it but we mostly heard positive feedback which was nice.
Cons: The live video interview scheduling is a little wonky. Time zones and invites can be done more efficiently. Also an integration with Outlook would be nice for calendar management.
"Just what you need!"
Pros: Best in industry price range with top class performance. Integrates with our applicant tracking system & we do not need to change the user interfaces. They host their data on google cloud servers and they are GDPR compliant.
Cons: They need to add more 3rd party evaluation products like wonscore. Live video recording works well but it will nice if they can increase the recording limits.
"Power your hiring with ATS- Enabled Jobma Video Interview Software"
Pros: Jobma offers cutting-edge hiring features at an affordable rate that makes it compatible for all sizes of businesses.
Cons: Since privious 1 year I am using Jobma interviewing software and don't find any notable demerit. Perhaps, there is scope of improvement in applicant interviewing experience.
"Easy to use and our candidates liked it too!"
Overall: Very happy with it. Candidates liked it. Our internal team loved it too. Not much to complaint about.
Pros: It is really easy for a candidate to do an interview using Jobma. We were a little apprehensive when we started inviting people to do interviews using Jobma but it worked out great. Candidates dont need to sign up or fill up a form or anything else. They just clicked a link and recorded their answers. The entire process took them less than 10 minutes, which was even shorter than our screening phone calls. I also liked that we could share interviews so easily. Just copy the link and send it to whoever you want to.
Cons: I wish there was a monthly plan. Our requirements are only for about 3-4 months so setting up an annual plan was a little overkill but it is not that expensive so it worked out fine for us.
Vendor Response
"Jobma is pretty good for Pre recorded interviews"
Overall: My team is pretty happy with it. Initial setup was a little hard but their support staff helped us out a lot. Since then its been smooth sailing.
Pros: The feedback we got from our candidates was great. Initially we were worried that there might be tech issues or people might be hesitant to do video interviews. But almost everyone we invited in for the interview, really liked it. Also they have a really great chat support team. Anytime my team has had to contact them, they have received excellent service.
Cons: I would like them to include a transcript option. It would be really useful for my team.
Vendor Response
"Jobma review from recruiter / interviewer - 11/26/19"
Overall: Over all experience is great. Jobma allows us to conduct our preliminary interviews with ease. Once set up properly, (as in we took the time to create good quality video content) it makes a virtual interview very personable. Although it can never replace an in person interview, it does allow us to do preliminary screening much easier. Mainly because we can view / review / contact candidates back on our time, vs having to plan out specific time blocks for in person interviews. Support is excellent, very quick (instant) responses, especially via live chat. And I would say they do manage to fix most issues in a very reasonable and acceptable short amount of time.
Pros: -Best value in terms of cost vs similar software by a fairly big margin as of date of review -Great tool for a brief preliminary interview. -Can be made very personable for the candidate if videos are done correctly. -Convenience vs in person interviews -Excellent customer support: Live chat feature allows me to instantly get help. Had recent issue with iOS update that created video loading problems for a few of my candidates. Live chat started at ~4PM, problem was resolved by engineering the next morning. Great!
Cons: -not as customizable yet, but for our company, that is not a big deal at all, since we just need a virtual interviewing platform.
"Horriable Compared to Others"
Overall: HORRIBLE will not use after we use our credit they make you purchase in advance in bulk.
Pros: It does do video interviewing, but is very clunky
Cons: it does not work well for our HR team and the links never get to candidates. Most candidates do not complete it. There is no integration what works well with HR systems.
Vendor Response
"We used this to improve our screening process and it helped tremendously. Highly recommended."
Pros: The pricing is fantastic value for money. Their support staff is very helpful. It is easy to use and they helped us setup and deploy very quickly.
Cons: I had no specific issues that I would consider as cons. My recruitment team ran into no problems as well.
"Would highly recommend!"
Pros: It was so easy to set up and has saved us a huge amount of time with initial screening. The pricing structure is also fantastic, easily the most flexible and affordable structure on the market.
Cons: No cons yet - we've only used it for a few weeks, but conducted dozens of 1 way videos so far.
Vendor Response
"Great Value a hiring tool"
Overall: Great for large hiring and expansion.
Pros: The simplicity of use. We just email a link to a candidate and they take it from there.
Cons: The product is great. Sometimes candidates fail to complete the video but I feel it is due to something on their end.
Vendor Response
"Jobma Review"
Overall: Good
Pros: The price and the way it linked to our ATS
Cons: Within the jobma portal I found it slightly tricky to use/set up Would really have liked a screen share option for users to use during their delivery
Vendor Response
"Success with jobma"
Overall: With Jobma, we are able to save time and money on the prescreening process and only pursue candidates with high potential.
Pros: Jobma allows me to almost completely eliminate the need for prescreening.
Cons: I've had a wonderful experience all around thus far!
"Making Recruitment Easy and Affordable "
Overall: Fantastic overall experience.
Pros: Easy to use, great value for money and fantastic support both for the employer and candidate.
Cons: Unable to get candidates to re-answer any questions that i didn't like presented
"Welcome to Jobma"
Overall: Applicants as well as hiring managers have found the service extremely helpful and easy to use. The key for applicants is to take time to read and review the guidance at the beginning. It makes for an amazing tool. First interview was for the HR generalist. And, wow, did I get an amazing individual. It was really the online interview that made the difference.
Pros: Implementation of Jobma was a breeze. Between the virtual session to go through the product to the intuitive nature, I couldn't ask for better. We were up and running in no time. I was also able to share some of the initial interviews and the management team supported and loved the tool. Thanks, Jobma, for making this a reality.
Cons: One item that would be a value add would be to develop a list of sample interview questions. The one option would be allow users to share some of their questions.
Vendor Response
"Use for teaching college students about video interviewing."
Pros: Easy to customize the questions and to review candidates.
Cons: The flow needs to improve on steps needed to get from question creation to candidate interviewing, too much jumping from screen to screen/tab. Allow for different 5 star criteria on different interviews rather than it being system wide setting. Interview expiration date should be my choice, current limit can sometimes cause problems.
Vendor Response
"Wonder recruitment tool. Loved using it. "
Pros: Pricing is excellent. Its super easy to use. They helped us set up and deploy which was nice. We also never really ran into any bugs or issues which was great.
Cons: We would have liked more customizing options. To be fair, their team did offer to build them for us. Which was nice.
"Client Liked the platform"
Overall: Wonderful
Pros: It is easy to use, consultants also records their video interview comfortably. we are happy till now.
Cons: As we are new to it, so we didn't face any issue till, i can only say every thing is fine about software.
"Jobma review "
Overall: The Jobma is a good product for all who is working in Staffing and recruitment industry. Its is a great for interviewing the Jobseeker. It is helpful for creating video resume or video profile for a jobseeker.
Pros: The interview are seamless in Jobma. It helps in attracting jobseeker through emails and links. Helps the jobseeker give their best as they can take multiple shoots and retakes. The UI of the Jobma is good.
Cons: If someone faces a network issue he as to update or recreate the video questions again. It might get annoying for the job seeker sometimes.
"Jobma review"
Overall: good to use and easy access
Pros: Its good to use and have easy access to the tool the sound the video quality is also good their will be a clearity in the audio
"Perfect way to start doing video interviews for small business owners. "
Overall: Very positive. Came away really impressed and will use video interviews in our future hirings for sure.
Pros: The pricing was the outstanding factor. We wanted to hire for a few small positions but our candidates were scattered in different locations. Video interviews was the only option to narrow down and find the right people. We looked at a few different options and finally settled on Jobma that seemed to provide us this service at a really incredible price. The software was pretty easy to setup and use. Our candidates were also able to go through their video interviews without any problems. It worked exactly as it was supposedt o at the price they promsed. Cant ask for more than that. And a special shout out to their support team. Really fast replies and super helpful.
Cons: Not much to dislike tbh. I think the intterface could be prettier but thats a minor issue.