# Jobma Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Jobma the right Video Interviewing solution for you? Explore 41 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/175616/Jobma/reviews --- Jobma 4.6 (41) [View alternatives](https://www.capterra.com/p/175616/Jobma/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Reviews of Jobma Ease of use 4.4 Customer Service 4.5 ## Pros and Cons in Reviews PM Paul M HR ExecutiveStaffing and Recruiting, 201 - 500 employeesUsed the software for: 1-2 years. “Not only this, a dedicated cloud storage space provides Jobma a technological edge compared to make it convenient for us to store candidate's data more securely and for a long time. “ July 14, 2021 Chris W Chief Executive Officer Staffing and Recruiting, 51 - 200 employeesUsed the software for: Less than 6 months. “Initial setup was a little hard but their support staff helped us out a lot. Since then its been smooth sailing.“ October 31, 2022 CG Clint G Sales TrainerEducation Management, 201 - 500 employeesUsed the software for: Less than 6 months. “customer support is very responsive to make video available if it doesnt play“ August 10, 2020 AK Amarjit K National Account MangerInternet, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Overall it gets the job done and their live support teams are always available to help you and your candidates.“ July 17, 2020 ## Showing most helpful reviews Showing 1-25 of 41 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Manager BDR Computer Software Used the software for: 6-12 months ### "Easy, Effective and Great Customer Service" June 20, 2022 5.0 Jobma is a great tool for interviewing your vendors, and job applicants Pros Self explanatory and easy to use tool with effective interface and a wonderful-wonderful customer service team. They are happy to help anytime, even during odd hours Cons It will be great if you do not have to download the app as a candidate. Alternatives considered [HireVue](https://www.capterra.com/p/132193/Team-Build/)[Modern Hire](https://www.capterra.com/p/140150/Montage-Video-and-Voice-Interviewing/) Reason for choosing Jobma Cost and Customer Service Switched from [Spark Hire](https://www.capterra.com/p/125710/Spark-Hire/) Customer Service and better user interface Review Source VR Verified Reviewer Manager Logistics and Supply Chain Used the software for: 1-2 years ### "We got great candidate feedback about Jobma" July 27, 2023 5.0 My team loves it. It has decreased the amount of time we spend on each candidate significantly while still keeping a high quality of people we have hired. Pros Our candidates loved it! Almost every one who did a Jobma interview for us told us how easy it was and how much they preferred it to an in person visit or a long phone call. Their support has been exceptional so far as well, both for us and our candidates. Lastly the integration they have with our ATS has been very useful. They built it on demand for us and it has been working great so far. Cons Initial set up has a learning curve. They do provide training and onboarding but anyone new to your team would still need to take a training session to get the hang of it. Aside from that no major complaints. Review Source MN Michael N. Chief Executive Officer Hospital & Health Care Used the software for: 6-12 months ### "Horriable Compared to Others" August 4, 2020 2.0 HORRIBLE will not use after we use our credit they make you purchase in advance in bulk. Pros It does do video interviewing, but is very clunky Cons it does not work well for our HR team and the links never get to candidates. Most candidates do not complete it. There is no integration what works well with HR systems. Reason for choosing Jobma it integrated with BamBooHr that we were using at the time of purchase. Review Source Response from Jobma August 17, 2020 Hi Michael. Thank you for the feedback. We always aim to deliver a great hiring experience when you use Jobma. We are gutted that you feel we missed the mark. Thank you for taking the time to bring the difficulties you faced to our attention. We incorporate this feedback to ensure this doesn't happen again. In the meanwhile if there is anything I can do to help you further, please do not hesitate to reach out. VR Verified Reviewer IT Manager Internet Used the software for: 6-12 months ### "Really easy to use video interview software." December 27, 2018 5.0 It was really good. Its simple to use so we didnt have to spend time training our team to use it. It was also really fast to get started with. You sign up and you start using it immediately, there is set up time needed. Pros I liked how simple it was to implement in our process. You can set up one sided video interviews very easily (just create the questions you want candidates to answer and send them a link via email) and you get a notification whenever an interview is completed. It was also important that the interviews be doable on mobile phones (we weren't sure if the candidates we were talking to would have access to computers with a webcam) and happily it worked fine there as well. I also liked how much control you get over how the candidates do the video interview (how much you want to give them to think and control how often they can redo a video etc). Also being able to customise the interview page and email that candidates get with our logo and images was something my team really appreciated. We were a little wary if the candidates would be ok with it but we mostly heard positive feedback which was nice. Cons The live video interview scheduling is a little wonky. Time zones and invites can be done more efficiently. Also an integration with Outlook would be nice for calendar management. Review Source VR Verified Reviewer Team Lead Staffing and Recruiting Used the software for: Less than 6 months ### "Easy to use and our candidates liked it too!" September 13, 2022 5.0 Very happy with it. Candidates liked it. Our internal team loved it too. Not much to complaint about. Pros It is really easy for a candidate to do an interview using Jobma. We were a little apprehensive when we started inviting people to do interviews using Jobma but it worked out great. Candidates dont need to sign up or fill up a form or anything else. They just clicked a link and recorded their answers. The entire process took them less than 10 minutes, which was even shorter than our screening phone calls. I also liked that we could share interviews so easily. Just copy the link and send it to whoever you want to. Cons I wish there was a monthly plan. Our requirements are only for about 3-4 months so setting up an annual plan was a little overkill but it is not that expensive so it worked out fine for us. Review Source Response from Jobma September 15, 2022 Thanks for your review. VR Verified Reviewer Chief Executive Officer Staffing and Recruiting Used the software for: Less than 6 months ### "Jobma is pretty good for Pre recorded interviews" October 31, 2022 5.0 My team is pretty happy with it. Initial setup was a little hard but their support staff helped us out a lot. Since then its been smooth sailing. Pros The feedback we got from our candidates was great. Initially we were worried that there might be tech issues or people might be hesitant to do video interviews. But almost everyone we invited in for the interview, really liked it. Also they have a really great chat support team. Anytime my team has had to contact them, they have received excellent service. Cons I would like them to include a transcript option. It would be really useful for my team. Review Source Response from Jobma November 2, 2022 We are incredibly grateful that you took the time out to share your experience with us. Thank You! VR Verified Reviewer Deputy Manager Insurance Used the software for: 6-12 months ### "Wonder recruitment tool. Loved using it. " June 6, 2018 5.0 Pros Pricing is excellent. Its super easy to use. They helped us set up and deploy which was nice. We also never really ran into any bugs or issues which was great. Cons We would have liked more customizing options. To be fair, their team did offer to build them for us. Which was nice. Review Source VR Verified Reviewer Business Owner Construction Used the software for: Less than 6 months ### "Perfect way to start doing video interviews for small business owners. " August 31, 2018 5.0 Very positive. Came away really impressed and will use video interviews in our future hirings for sure. Pros The pricing was the outstanding factor. We wanted to hire for a few small positions but our candidates were scattered in different locations. Video interviews was the only option to narrow down and find the right people. We looked at a few different options and finally settled on Jobma that seemed to provide us this service at a really incredible price. The software was pretty easy to setup and use. Our candidates were also able to go through their video interviews without any problems. It worked exactly as it was supposedt o at the price they promsed. Cant ask for more than that. And a special shout out to their support team. Really fast replies and super helpful. Cons Not much to dislike tbh. I think the intterface could be prettier but thats a minor issue. Review Source VR Verified Reviewer Account Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Easy video interviews." June 17, 2019 4.0 Its good. The layout is easy to navigate. Its also pretty reasonable in pricing terms. You can set up and get going in a matter of minutes. I like it. Pros I really liked that you could create a rating system and share the video recordings both internally and externally. That meant we could get multiple people to rate the candidate's video on the parameters that we set up and leave their comments. It made it easier to check internally to see which candidates we liked best before we moved forward with them. Also for a video interview software, its got pretty decent candidate management options built in. You can create a (pretty basic) pipeline, rate and tag candidates, send out rejection emails etc. So you can use it as an all in one, stand alone hiring tool. Cons 24x7 support would be nice. Currently its limited to business hours. No other major issues. Review Source VR Verified Reviewer Proprietor Retail Used the software for: Less than 6 months ### "Amazingly affordable video interviews. Our candidates loved it as well. " August 6, 2018 5.0 Pros I was genuinely surprised how much our candidates ended up loving it. We were having difficulties getting hold of some of them during work hours and Jobma provided a nice substitute. Really helped us cut down the number of phone calls we were making to try to talk to people. But the best thing about it is the pricing. This was by far the most affordable option in the market. Perfect for a start up organisation like ours to try video interviewing. Cons I think it could have used some more features, letting us record video questions would be a good get. Branding needs to be better as well. But aside from that no major issues. Review Source SY Sanskriti Y. Senior Recruiter Staffing and Recruiting Used the software for: Less than 6 months ### "Jobma review " June 22, 2022 5.0 The Jobma is a good product for all who is working in Staffing and recruitment industry. Its is a great for interviewing the Jobseeker. It is helpful for creating video resume or video profile for a jobseeker. Pros The interview are seamless in Jobma. It helps in attracting jobseeker through emails and links. Helps the jobseeker give their best as they can take multiple shoots and retakes. The UI of the Jobma is good. Cons If someone faces a network issue he as to update or recreate the video questions again. It might get annoying for the job seeker sometimes. Review Source AS Anam S. People Operations Manager Entertainment Used the software for: Less than 6 months ### "Would highly recommend!" August 10, 2020 5.0 Pros It was so easy to set up and has saved us a huge amount of time with initial screening. The pricing structure is also fantastic, easily the most flexible and affordable structure on the market. Cons No cons yet - we've only used it for a few weeks, but conducted dozens of 1 way videos so far. Alternatives considered [Spark Hire](https://www.capterra.com/p/125710/Spark-Hire/) Reason for choosing Jobma More flexible pricing. Easy to sign up Review Source Response from Jobma August 17, 2020 Thank you for the great review Anam! Our team works hard to meet our clients expectations and they will be thrilled to know that their work was appreciated. JF John F. Director of training Restaurants Used the software for: 1-2 years ### "Snap" August 4, 2020 4.0 Pros It is easy to use as an admin and it is easy to set up Cons How long it takes to get to the candidate Review Source Response from Jobma August 17, 2020 Thank you so much for the wonderful review John. It is always fantastic hearing from our long term users and we really appreciate you helping to share the word about us. If there is anything we can do to assist please do reach out. We're here for you anytime. MS Mike S. PRESIDENT Food Production Used the software for: Less than 6 months ### "JOBMA" August 4, 2020 5.0 CANDIDATE INTERVIEWS THAT ELIMINATE HR FROM DOING SCREENING Pros SIMPLE FOR THE CANDIDATE TO USE AND UNDERSTAND Cons PRESENTATION INTERFACE COULD BE BETTER - AFTER THE INTERVIEW IS DONE AND YOU ARE READY TO PRESENT THE CANDIDATE TO THE EMPLOYER IT WOULD BE GOOD. Review Source Response from Jobma August 17, 2020 Thank you Mike for the great feedback. We really appreciate having you as a Jobma user. Please let us know if there is anything we can do for you in the future. AC Allan C. HR Director Education Management Used the software for: 1-2 years ### "Jobma - The Way of HR" January 3, 2025 4.0 Good! We've had some hiccups with invites for interviews going into junk/spam folders more than anything, which means links expire and often go untouched. This affects our hiring process and candidate experience in a negative way. Other than that, we have had a positive experience. Pros Ease of Use, Friendly and Timely Customer Service, Unlimited Users and Affordability Cons Lack of integrations with Rippling (had to have a differently configured integration created) but one was built for us and has been working well. Lacks a few of the features we had with previous HRIS. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Hireflix](https://www.capterra.com/p/196754/Hireflix/) Reason for choosing Jobma Affordability and Integration with HRIS - I really appreciated the ability to just use one feature of the software as opposed to all of them being included and the price being higher. Review Source SK Sue K. Talent manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Great Platform " December 24, 2024 5.0 It has really improved our interview process Pros Ease of use as its plug and play and with our volume, this is very helpful Cons None at this time but will continue to review for future feedback Review Source JB Jennifer B. Credentialing Staffing and Recruiting Used the software for: 6-12 months ### "Love Jobma's Efficency " December 24, 2024 4.0 Overall its a great product and the support when needed to fix issues is great! Pros The time it has saved my team conducting interviews and the versatility it provides being able to conduct and custom.packages based on needs and languages required. Cons The technical issues with language translation at times. Review Source ME Matthew E. Business Improvement Manager Retail Used the software for: Less than 6 months ### "Integration and use within a Large Co-Op membership." December 26, 2024 4.0 Overall, it has been easy to implement and get used to. It has allowed us to increase the value of our service to the customer quickly. Pros I like the ease at which the platform makes it to set up. It has seamlessly integrated with our ATS and our customers are loving the service it provides. Cons There are a few little bugs in the system. However, the team at Jobma are very quick to address and rectify. The most significant one is that the AI some times takes time to analyze the videos. However, when it does, it is extremely useful to us and the customer. Review Source HK Hannah K. HR Hospitality Used the software for: 2+ years ### "Love this product!" January 13, 2025 5.0 Pros It was easy to create interview questions Cons It was hard to know when someone submitted their interview Review Source SG Steve G. Recruiter Retail Used the software for: 6-12 months ### "Jobma review from recruiter / interviewer - 11/26/19" November 26, 2019 4.0 Over all experience is great. Jobma allows us to conduct our preliminary interviews with ease. Once set up properly, (as in we took the time to create good quality video content) it makes a virtual interview very personable. Although it can never replace an in person interview, it does allow us to do preliminary screening much easier. Mainly because we can view / review / contact candidates back on our time, vs having to plan out specific time blocks for in person interviews. Support is excellent, very quick (instant) responses, especially via live chat. And I would say they do manage to fix most issues in a very reasonable and acceptable short amount of time. Pros \-Best value in terms of cost vs similar software by a fairly big margin as of date of review -Great tool for a brief preliminary interview. -Can be made very personable for the candidate if videos are done correctly. -Convenience vs in person interviews -Excellent customer support: Live chat feature allows me to instantly get help. Had recent issue with iOS update that created video loading problems for a few of my candidates. Live chat started at ~4PM, problem was resolved by engineering the next morning. Great! Cons \-not as customizable yet, but for our company, that is not a big deal at all, since we just need a virtual interviewing platform. Switched from [HireVue](https://www.capterra.com/p/132193/Team-Build/) Cost, significant reduction in cost. Also based on # of candidates who have completed the process, which can be very useful for those companies that are not constantly hiring. Review Source PM Paul M. HR Executive Staffing and Recruiting Used the software for: 1-2 years ### "Video interviewing software with futuristic features" July 14, 2021 5.0 Overall interviewing experience with Jobma is outstanding. Jobma connects us to worldwide talent remotely and helps discover, engage and recruit star talent for the position effectively. Besides, it allows us to customize interviews parameters based on our needs and requirement and shortlist the most suitable people for the higher stages of interviews. It becomes significantly convenient for us to screen millions of candidates simultaneously and save time and budget for the businesses when hiring. Pros Newly designed UI provides a visually appealing and pleasant browsing experience to the users. Now the customers could browse Jobma for long hours without feeling tired. In addition, it's attractive and highlights the design elements. The latest upgrade in layout makes Jobma more engaging for us with an easy-to-use dashboard. Not only this, a dedicated cloud storage space provides Jobma a technological edge compared to make it convenient for us to store candidate's data more securely and for a long time. Now, we are able to track top-scored candidates on the evaluation page and access the list of top-performing candidates without much effort. Cons There's a scope of improvement in the customization option. But for our organization, it is manageable, and we do not have any such major drawback due to this. Review Source CP Christopher P. COO Marketing and Advertising Used the software for: 1-2 years ### "Very Clunky" August 10, 2020 1.0 Pros It's quite cheap and Pay as you go. Not many positive Cons it's so slow and clunky. Clicking in and out all the time, slow to load, slow to update Alternatives considered [Workable](https://www.capterra.com/p/130175/Workable/) Reason for choosing Jobma I have decided to switch to Workable, so I didn't Choose Jobma, I've chosen Workable Review Source Response from Jobma August 17, 2020 Thank you for the feedback Christopher. Our team is small but we try very hard to provide exceptional service. And I am sorry to hear that we have missed the mark with you. If you would like to discuss this further or if there is anything we can do to at our end, please do reach out to me. We would love to make things right however we can. KK Krishna K. Hiring Manager Used the software for: 1-2 years ### "Just what you need!" May 16, 2018 5.0 Pros Best in industry price range with top class performance. Integrates with our applicant tracking system & we do not need to change the user interfaces. They host their data on google cloud servers and they are GDPR compliant. Cons They need to add more 3rd party evaluation products like wonscore. Live video recording works well but it will nice if they can increase the recording limits. Review Source SW Sean W. Owner Retail Used the software for: Less than 6 months ### "Affordable recorded video interviews" May 25, 2022 5.0 We are very happy with it and plan on continuing to use it. Pros My main concern when we started using this was if our candidates would find it complicated. I am happy to say that was not the case. We did a lot of interviews for delivery partners using Jobma and almost all of the candidate feedback was how easy it was to do the interview. Almost all of them used a mobile phone and the Jobma app worked great for them. Cons Setting it up was a little confusing. It is a little complicated and we were a little lost when we started. Thankfully they have a good support team that helped us. But still I think the user interface could use some work. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Reason for choosing Jobma Zoom only had live video interviews and we needed one way recorded video interviews. Review Source RS Rohit S. Digital Marketing Executive Staffing and Recruiting Used the software for: 2+ years ### "Power your hiring with ATS- Enabled Jobma Video Interview Software" June 4, 2021 5.0 Pros Jobma offers cutting-edge hiring features at an affordable rate that makes it compatible for all sizes of businesses. Cons Since privious 1 year I am using Jobma interviewing software and don't find any notable demerit. Perhaps, there is scope of improvement in applicant interviewing experience. 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