# Page 3 | Wealthbox Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Wealthbox the right Financial CRM solution for you? Explore 145 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/175666/Wealthbox/reviews

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Wealthbox

4.7 (145)

[View alternatives](https://www.capterra.com/p/175666/Wealthbox/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Wealthbox

## Showing most helpful reviews

Showing 51-75 of 145 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NK

Neil K.  
Owner  
Financial Services  
Used the software for: 2+ years

### "Excellent CRM - Highly Recommended"

September 3, 2021

5.0

Wealthbox is a fantastic solution for my practice to stay organized and productive while systematizing the key processes that need to be executed for my clients.

Pros

Wealthbox is truly central to the way I operate my financial planning practice. It's intuitive and easy to use for task management, workflows and utilizing templates for email (if you have email integration). They seem to have a good focus on the most important things needed to run a practice and do not get bloated down by non-essential features. I highly recommend any CRM shoppers to consider this product.

Cons

There is nothing that is essential that is missing from this software from my point of view. Improvements can always be made, perhaps with the reporting capabilities and field customizations. But I have not found anything that slows me down.

Review Source

MC

Mack C.  
Financial Planner  
Financial Services  
Used the software for: 2+ years

### "Wealthbox is Great!"

September 6, 2022

5.0

Pros

task and workflow management, price is reasonable

Cons

customizable reports aren't intuitive for me

Review Source

MA

Matthew A.  
CFP  
Financial Services  
Used the software for: 2+ years

### "One Stop Shop"

September 8, 2021

5.0

Wealthbox really helped me orgainze my workflows (or actually formalize them for that matter). I find myself working as a team with another advisor and their staff more often, and Wealthbox makes it easy to coordinate efforts across multiple team members.

Pros

Wealthbox integrates seamlessly with every other software that I use on a daily basis. It acts as the hub for my daily tasks. The fact that it is web-based like all my other software is a huge plus as well.

Cons

No software is without it's quirks, but online support is usually quick to remedy. It would be nice if there was a phone number to dial for support.

Review Source

BB

Beverly B.  
Administrative Assistant  
Financial Services  
Used the software for: 2+ years

### "Wealthbox Review"

September 7, 2021

5.0

My overall experience with Wealthbox has been amazing. I appreciate the promptness of response from the technical department whenever we identify issues.

Pros

I am an administrative assistant and this software was in place when I started in my position. I had never used a CRM before and appreciated the ease of use and the ability to learn it quickly. The feature to save our emails to Wealthbox enhances our ability to keep complete records on our clients in the CRM. We are currently working on integrating our TDA and SEI clients to Wealthbox and excited to get that information shared saving us steps from having to log into their websites for current information.

Cons

The only feature I do not like is the "head of household" feature and how it displays the spouse and children.

Review Source

VR

Verified Reviewer  
Paraplanner  
Financial Services  
Used the software for: 2+ years

### "Excellent software, but limited for UK advisers"

September 8, 2021

4.0

Pros

Ease of use - able to get set up and work within the system with limited training

Cons

The lack of willingness to take the needs of UK financial advisers into account

Review Source

GW

Geoff W.  
Financial Advisor  
Financial Services  
Used the software for: 2+ years

### "Most Intuitive CRM for the Financial Services Industryr"

September 3, 2021

5.0

Pros

Intuitive. Easy to use. Well-developed mobile app. Continuous product improvements. Webinars of new features and the best ways to use.

Cons

Better syncing with Google Drive and a complete integration at the folder level would be transformational as well.

Alternatives considered

[Redtail CRM](https://www.capterra.com/p/121349/RedTail-CRM/)

Reason for choosing Wealthbox

Intuitive and easy to use.

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Ease of use, quick customization and cost.

Review Source

RB

Rachael B.  
Founder, Financial Planner  
Financial Services  
Used the software for: 1-2 years

### "Great CRM tool at a reasonable price!"

September 3, 2021

4.0

It's been an important piece of my overall tech stack. I still need to add on other programs in order to accomplish everything I do for my clients, but I am hoping that Wealthbox will be able take over some of those functions in the future.

Pros

It's easy to get up and going with Wealthbox. It's basic features like notes, tasks, and calendar are simple and intuitive compared with other CRMs.

Cons

I would like the workflows to have more automation built into them. It's helpful to be reminded of tasks I need to complete as part of a workflow, but it would be more helpful if Wealthbox integrated more with my other tools to actually complete some tasks for me automatically.

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

I left my old firm, which used Salesforce.

Review Source

LD

Laurie D.  
CEO  
Financial Services  
Used the software for: 2+ years

### "Wealthbox is a great tool"

September 6, 2021

5.0

Wealthbox keeps me in line. I keep track of all client data, all that I have to do for them, and all of their next steps too.

Pros

This product is very easy to use, quite intuitive. As a new CRM user, I was delighted to find a product that does not require much training. All features are easy to learn on the site. I can even personalize some field, and I find that very helpful.

Cons

I would like to add/edit the Additional Info area, but I don't think I can customize those.

Alternatives considered

[Redtail CRM](https://www.capterra.com/p/121349/RedTail-CRM/)

Reason for choosing Wealthbox

Ease of use, price was very reasonable.

Review Source

VR

Verified Reviewer  
President  
Financial Services  
Used the software for: 2+ years

### "Wealthbox for a Solo Advisor"

September 3, 2021

4.0

Pros

Wealthbox is a straightforward, affordable, yet powerful CRM for financial advisors. I love the fact that it is web-based and that it integrates well with other software platforms.

Cons

Some additional integrations and more reliable and intuitive reporting tools would be nice.

Review Source

MM

Mark M.  
Financial Planner  
Financial Services  
Used the software for: 1-2 years

### "Great for a solo RIA"

September 13, 2021

4.0

It was good as a solo user. As my firm has grown I will be cancelling my subscription soon as I am going with another provider.

Pros

The features of Wealthbox are very easy to use and very intuitive. The UI is a clean layout and the mobile app is stellar.

Cons

There is a lack of automation within Wealthbox, as far as automatically kicking off workflows before or after certain events. Also, I always found it a bit of a headache that while you can search note content, it does not include searching replies to notes, events, and tasks.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing Wealthbox

It seemed superior at the time, but now I will be consolidating into Advyzon.

Review Source

RM

Rhys M.  
Financial Advisor  
Financial Services  
Used the software for: 2+ years

### "Super Intuitive"

September 3, 2021

5.0

Pros

This CRM is so easy to use and customize. Works great for teams too. I recommend Wealthbox on a regular basis.

Cons

I would like to be able to customize the layout but that Nora currently an option.

Alternatives considered

[Redtail CRM](https://www.capterra.com/p/121349/RedTail-CRM/)

Reason for choosing Wealthbox

So easy to set up and use.

Review Source

DM

Dana M.  
Financial Planner  
Financial Services  
Used the software for: 2+ years

### "Very promising"

September 3, 2021

4.0

For a solo financial planning firm, Wealthbox is a great CRM solution and with the social aspect of notes and tasks, it can be helpful for growing firms as well.

Pros

The integrations make Wealthbox a pleasure to use along with the ease of note-taking and email upgrade.

Cons

The workflows work fine, but like most CRMs, it is not as robust as it could be.

Alternatives considered

[Redtail CRM](https://www.capterra.com/p/121349/RedTail-CRM/)

Reason for choosing Wealthbox

The simplicity of use and it was not very difficult to learn right out of the box.

Review Source

TA

Tammy A.  
Office Mgr  
Financial Services  
Used the software for: 1-2 years

### "Easy to use! Room for improvement"

September 3, 2021

4.0

We do everything in Wealthbox and it's very important to our business. We've experienced good customer service and WB is easy to use.

Pros

Ease of use. Able to tag a client without going in their profile, no complicated steps, great functionality. The look of it is sleek and simple. User friendly

Cons

Lack of updates and ability to customize as much as we need. When multiple tabs of Wealthbox are open sometimes the information we add to a profile doesn't update.

Alternatives considered

[Redtail CRM](https://www.capterra.com/p/121349/RedTail-CRM/)

Reason for choosing Wealthbox

More user friendly, less complicated, less expensive for multiple users

Review Source

AP

Arnold P.  
Owner  
Financial Services  
Used the software for: 2+ years

### "Wealthbox is the hub of our business"

September 2, 2021

5.0

Excellent, the most important tech tool for my business

Pros

A central hub to track everything that happens with clients. Integration with Albridge, Orion and other asset aggregation to tools. Integration with google/gmail. I don't know how I could operate my office without WealthBox!

Cons

Inputting addresses is not efficient. Householding is not very flexible for multiple generations. Mobile app is very limited in functionality.

Reason for choosing Wealthbox

Easy learning curve & a lot of integrations. Usable by everyone in the office as soon as it was implemented.

Review Source

MV

Mike V.  
President & CVO  
Investment Management  
Used the software for: 2+ years

### "Wealthbox Works"

September 8, 2021

5.0

Excellent product, ease of use, affordable, trainable and it is simple and gets the job done!

Pros

It is very instinctive and easy to train personnel. The entire firm uses it daily and it improves efficiency and drive customer service up.

Cons

We can't transfer data between workspaces.

Switched from

[Redtail CRM](https://www.capterra.com/p/121349/RedTail-CRM/)

Redtail got too complicated and wasn't trainable.

Review Source

AH

Alex H.  
Owner  
Financial Services  
Used the software for: 2+ years

### "Wealthbox - Ease of Use"

September 8, 2021

5.0

Very good experience. My associate is really pleased. It makes physical chronological timelines irrevelent.

Pros

Although not too fascinated with software and technology, I've found that the Wealthbox program is quite easy to use. It is intuitive so it does not require massive training.

Cons

My least favorite aspect of the program is the "reconnect" that is necessary if I've been out of the office for several weeks and need to sign back on. Although quick, the code that is texted to me seems unnecessary to confirm my identity.

Review Source

JR

Joseph R.  
President  
Financial Services  
Used the software for: 2+ years

### "Finally found what we were looking for!!"

September 3, 2021

5.0

Pros

From integration to ease of use Wealthbox has it all. We have tried numerous other products in the past but always seemed to be chasing out tails. With Wealthbox we were up and running in no time.

Cons

Obviously no program is perfect, but from our point of view the negatives about Wealthbox are so miniscule there is no need to even mention them. We have yet to find anything that was a problem in our everyday use.

Review Source

MC

Michael C.  
Financial Planner  
Financial Services  
Used the software for: 1-2 years

### "Great CRM For Financial Services"

September 3, 2021

5.0

Pros

I've been very impressed with the ease of use of Wealthbox. It was quick to learn, and the customer support is top-notch. Along with this, the company seems to be willing to look into integrations with numerous partners, as each of my other software programs within my tech stack integrates into the platform. Very impressed and a daily driver of my business.

Cons

There are no major features that I feel are missing from the platform. In a perfect world, I may ask to group notifications or remove some items from my dashboard view. Still, these do not affect the use of the product and do not affect my recommendation.

Review Source

CR

Chelsea R.  
Owner  
Financial Services  
Used the software for: 6-12 months

### "Makes my life easier"

September 2, 2021

5.0

The system is so easy to use and get started.

Pros

I love that everything integrates so smoothly into Wealthbox. Our investment software, financial planning software, marketing software, email, phone system, compliant text messaging... literally everything funnels back into wealthbox.

Cons

No issues with this software. Everything works just as we had hoped.

Alternatives considered

[Smarsh](https://www.capterra.com/p/130954/Email-Archiving/)

Reason for choosing Wealthbox

Ease of use and cost

Switched from

[Redtail CRM](https://www.capterra.com/p/121349/RedTail-CRM/)

Ease of use

Review Source

TB

Tom B.  
Managing Partners  
Investment Management  
Used the software for: 2+ years

### "Excellent Product"

September 8, 2021

5.0

Couldn't be better. After my email, it's the first thing I open on the morning and I'm on it literally all day. It's indispensable

Pros

WB is intuitive and easy to use. I've recommended it multiple times. It's also cost effective

Cons

There's very little I don't like. No system is perfect for all users but WB fits our firm and the users about as well as we could expect. I'm sure we aren't getting the most out of the system

Review Source

MW

Matt W.  
Operations Manager  
Financial Services  
Used the software for: 2+ years

### "Wealthbox is the Best!!"

September 2, 2021

4.0

The email updates are the best for me when traveling it give me the contact info and I can call without logging in. IT stream lines my day.

Pros

I love Wealthbox, easy to read. I love the Birthday updates to my email address. Wealthbox is flexible they they have added columns or categories for me to match my business

Cons

I wish it partnered with my financial planning custodians like others do.

Reason for choosing Wealthbox

Price and easier use than Redtail

Review Source

CGM

C Garrett M.  
Financial Advisor  
Financial Services  
Used the software for: 2+ years

### "Outstanding"

September 2, 2021

5.0

Outstanding.

Pros

The beautiful and simple user interface makes it enjoyable to use.

Cons

I would LOVE a "mark as unread" button and a "clear formatting" button in Wealthbox Email.

Switched from

[Redtail CRM](https://www.capterra.com/p/121349/RedTail-CRM/)

Redtail was the antithesis of Wealthbox. I loathed logging into it.

Review Source

TF

Thomas F.  
Financial Advisor  
Financial Services  
Used the software for: 2+ years

### "Wealthbox"

September 2, 2021

5.0

Pros

Ease of use! Very easy to learn how to use it properly and designed easy to the eye.

Cons

It is on the expensive side compared to other CRMs in the industry.

Switched from

[Redtail CRM](https://www.capterra.com/p/121349/RedTail-CRM/)

easier to use and I like how WB separates out tasks on calendar etc.

Review Source

PF

Patrick F.  
Financial Advisor  
Financial Services  
Used the software for: 1-2 years

### "Wealthbox"

September 2, 2021

4.0

Pros

Easy to use, mail merge simplicity, tag feature.

Cons

Restricted by my BD. I ended up having to use Salesforce due to requirements from my BD.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing Wealthbox

Ease of use.

Switched from

[Act!](https://www.capterra.com/p/175860/Act/)

Looking for an easier solution

Review Source

JM

Jacob M.  
Managing Member  
Financial Services  
Used the software for: 2+ years

### "Very happy"

September 3, 2021

5.0

Pros

The ease at which I could build tools for my organization. I use it now as the basis of all my daily operations.

Cons

There are a few things that worked better in contact types and working with businesses.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Redtail CRM](https://www.capterra.com/p/121349/RedTail-CRM/)

Reason for choosing Wealthbox

Price and ease of use.

Review Source

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