# Avast Business CloudCare Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Avast Business CloudCare Software - reviews, pricing plans, popular comparisons to other Cybersecurity products and more.

Source: https://www.capterra.com/p/175678/Avast-Business-CloudCare

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# 

 Avast Business CloudCare Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Avast Business CloudCare

## What is Avast Business CloudCare?

Avast Business CloudCare is a cloud-based, endpoint security platform that makes it significantly faster and easier for IT service providers to deliver layered protection, monitor threats, and resolve issues all from a single platform. With CloudCare, you can remotely secure multiple clients, protect networks, and deliver pay-as- you-go services, such as antivirus, antispam, content filtering, and backup services, that enhance their protection and boost your profits.

## What is Avast Business CloudCare used for?

[Cybersecurity](https://www.capterra.com/cybersecurity-software/)[Endpoint Protection](https://www.capterra.com/endpoint-protection-software/)[Computer Security](https://www.capterra.com/computer-security-software/)

Top alternative

Featured

Overall rating

Based on 30 user reviews

Reviews sentiment

Positive

77%

Neutral

17%

Negative

7%

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Avast Business CloudCare?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.avast.com/business&name=Avast Business CloudCare)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Avast Business CloudCare

4.0 (30)

VS.

[4.7 (284)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (30)

Ease Of Use

4.7 (1,169)

Value For Money

3.8 (22)

Value For Money

4.6 (991)

Customer Service

3.6 (20)

Customer Service

4.7 (917)

## Avast Business CloudCare alternatives

[0.0](https://www.capterra.com/p/187322/RecoveryManager-Plus/#reviews)

Starting price

$475.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[4.7 (94)](https://www.capterra.com/p/155742/CloudAlly/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (217)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (1,200)](https://www.capterra.com/p/171884/IDrive/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/236796/Avast-Business-CloudCare/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Incident Management

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Manage and track all disruptions and incidents

Vulnerability Scanning

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Discover patch statuses and vulnerabilities

Anti Virus

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Prevents, detects and removes malware

Whitelisting/Blacklisting

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Control system access and/or deliverability for applications and email addresses

Anti Spam

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox

Email Monitoring

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Ability to oversee and optimize the operations of a mail server

Avast Business CloudCare 30 features

Software program that continuously adjusts its behavior based on observed data

Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox

Prevents, detects and removes malware

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Create backups and provide methods to recover deleted/lost data

Records the events that occur during a backup process

Schedule automatic backups by selecting the frequency of data backup jobs

Restore a physical server or computer to its original state (i.e., rebuild from scratch) for data recovery

Track and analyse user behavior within a system or network

Process of backing up of files and applications to cloud-based remote servers for protection of data

Ability to restore deleted, hidden, or lost data from an email server/system

Maintenance and upkeep of physical and/or virtual devices

Plan and implement business continuity measures in case of unforeseen events

Ability to oversee and optimize the operations of a mail server

Convert data into a code for security

Find & retrieve relevant data or documents

Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats

Manage and track all disruptions and incidents

Copy only the new data that has been changed or created since the previous backup

Observe and track the demand, usage, progress or quality of a system, product, or user

Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources

Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords

Securely stores data to prevent data loss or breaches

An email inbox that can be accessed and managed by multiple individuals

Filters used to determine different types of malware threats

Copying of data on a virtual machine (VM) in a VMware environment to prevent data loss

Extend virtual private network over public networks to enable protected information exchange

Discover patch statuses and vulnerabilities

Web Access/Restoration

Control system access and/or deliverability for applications and email addresses

Features

4.0 (30)

4.0

Based on 30 reviews

## Pricing

Value for money

3.8 (22)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

3.8 (22)

3.8

Based on 22 reviews

## Support, customer service and training options

Customer Service

3.6 (20)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.6 (20)

3.6

Based on 20 reviews

## User reviews

Overall rating

4.0

Based on 30 reviews

Filter by rating

5(13)

4(9)

3(6)

2(0)

1(2)

Mentioned topic

Sorted by most recent

AS

Adam S.

Founder

Marketing and Advertising

### "Simple to use anti malware solution."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 14, 2024

Most of our data is on a cloud server that needs to be kept secure at all times, and this server is connected to our network of computers. So far with Avast we didn't have any breaches or threats. It might not be the most fluid software to use, but for our use and needs, it got the job done.

Pros

We use multiple software for online security, but what I like about Avast, is how simple and straightforward it is to use. It gets the job done without much distraction. The initial setup was easy and so far we didn't have any breaches and our networks never got compromised.

Cons

Sometimes we get false positives on some files, especially if the software is from an unknown developer. Their customer service can be slow at times, but they eventually solve all inquiries. Lastly, it can take a lot of space on computers.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SO

Shawn O.

IT Systems Specialist

Education Management

### "Avast CloudCare for Busines - Budget Friendly Endpoint Protection"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

May 20, 2024

Overall for what the product is it was great. We ended up using funds provided to schools by the state for cybersecurity to upgrade to a NextGen Antivirus though that would be more secure with better detection of newer threats.

Pros

Cost was much lower that newer Next Gen Antivirus platforms so it is very budget friendly.

Cons

Not great at detecting newer threats such as the newer versions of ransomware.

Alternatives considered

[Symantec Endpoint Security](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/)

Reasons for choosing Avast Business CloudCare

Cost was the only factor in the decision.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AW

Andrew W.

Office Manager

Construction

### "Avast - from free to full Avast package "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

June 8, 2023

I'm gaining peace of mind, knowing (and being able to chdcl) that systems running software. I can set backups also to cloud on certain users and systems, doubling down on internal backup procedures.

Pros

Setup was easy. Create cloud account, using info provided. Download install package for client PCs and devices and simply install. All visible on dash, even with control, rename, choose/force updates and more.

Cons

I genuinely cannot think any negatives. Memory usage and background processes are not intrusive. Previously I had to make exception for Sage, that has been fixed from free version. Avast allows other firewalls or security software to run, it doesn't try to monopolise or take over your system. It's good 👍

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Project Manager

Computer Software

### "Made for any kind of company sizes"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

July 30, 2021

Pros

Avast Business CloudCare allows to personalize and work on almost any kind of company and take care of sensible information and other information for your business. Focused on supporting the latest tech, technologies and innovations from startups, small businesses and enterprises.

Cons

Avast Business CloudCare has some weak points to improve and have an additional level of investment to support.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AV

athithyan v.

Tester

Research

### "monthly update option not reciveed some user"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

April 16, 2020

Pros

avast is user friendly softwaare but home page notification better then custom ooption

Cons

viirus deleted from amazing expreience an platfrom and avaast logo is i liked

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MV

MISTY V.

System admin

Information Technology and Services

### "Avast cloud care experience "

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 25, 2020

The product seems great from a outsider's point of view. That is why I pushed for the swap. The remote access it gives for free with the cloudcare was a big perk. But after the frustration and time put in we made a swap back to our previous antivirus. I did give a year of time since I purchased the seats. Hoping the issues would get resolved. If they ever do get everything working properly that they offer I would consider trying it again. But suggest for anyone looking into using this product FIRST try the 30 free trial to make sure it fits for your needs.

Pros

The cloudcare dashboard with the devices and the customers in one locationt in order the manage your client base.

Cons

Im not sure which category this would fall under but I would say the policy management. This is what I discovered after deployment and purchase of 50 seats. Once deployed a RDP web app a office used that vital to their job was blocked by the fw. So I looked in the policy manager and did not find a place to implement a rule to allow. I did find it on the local install. So I put the rule in place for each user and went about my day. The next day multiple users called complaing it did it again. But not all of the users called. Strange huh? Well after investaging because the response time from support took too long I found that once ws does a reboot ALL local rules created are wiped. Then avast informs me that all rules that will stay permanently have to be pushed through the cloud care manager. Fine we will do that. Np. Wait. There is no way to push a rule for the ports I need. Only can do locally. Yeah so had to redo each install and install without firewall. Yeah antivirus with a firewall.

Switched from

[Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/)

I had came across a office that uses this product and they loved it. I went and looked into if for myself and found everything they offered would save my company money as well. The remote service would eliminate the other software we purchase.

Alternatives considered

[Trellix Endpoint Security](https://www.capterra.com/p/151734/McAfee-Endpoint-Security/)

Reasons for choosing Avast Business CloudCare

The cheap price.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TA

Tobe A.

Regional application engineer

Electrical/Electronic Manufacturing

### "Perfect"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 25, 2019

Pros

With increasing use of cloud storage, avg cloud care is the software you need to protect your files, it has lots of grate features and very user friendly interface

Cons

I have not experienced any problem while using the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

CEO/President

Marketing and Advertising

### "Peace of Mind in the Cloud"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 2, 2019

Pros

Remote access to computers makes it a breeze to resolve any issues at the endpoints. The UI is also easy to navigate and the responsiveness is excellent. We especially found the scheduling feature helpful for setting up late night scans that don't interrupt daytime work.

Cons

Works well but sometimes emails end up in Spam despite being whitelisted. Also, we're unable to automatically disable licenses on computers that have been shelved so we are likely overpaying a bit.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TG

Tori G.

front desk

Health, Wellness and Fitness

### "avg review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

April 24, 2019

Pros

it worked as a malware protectant and firewall

Cons

the amount of space it took up on the computer was insane, everything went slower than ever before

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MF

Mouhamadou Falilou N.

Student

Education Management

### "A very good program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 2, 2019

Pros

When it comes to Avast products, I have good things to say about each of one them that they have released. Avast Business CloudCare is a software that acts like a real antivirus. It protects all computers from harmful malwares and we all know that malwares have the tendency of destroying computers in a short amount of time. The CloudCare agent allows you to connect to any managed devices. In other words, you can perform tasks, transfer files, chat with users, reboot computers, etc.

Cons

I do not really have anything negative to say about the software. It has responded to my demands as an user.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/236796/Avast-Business-CloudCare/reviews/)

Popular comparisons

[ESET Endpoint Security vs Avast Business CloudCare](https://www.capterra.com/compare/151915-236796/ESET-Endpoint-Security-vs-Avast-Business-CloudCare)

[Malwarebytes for Business vs Avast Business CloudCare](https://www.capterra.com/compare/236796-251770/Avast-Business-CloudCare-vs-Malwarebytes-for-Business) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)