--- title: "Avast Business CloudCare Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Avast Business CloudCare Software - reviews, pricing plans, popular comparisons to other Cybersecurity products and more." source_url: "https://www.capterra.com/p/236796/Avast-Business-CloudCare/" page_type: "product" language: "en" --- # Avast Business CloudCare Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Avast Business CloudCare ## What is Avast Business CloudCare? Avast Business CloudCare is a cloud-based, endpoint security platform that makes it significantly faster and easier for IT service providers to deliver layered protection, monitor threats, and resolve issues all from a single platform. With CloudCare, you can remotely secure multiple clients, protect networks, and deliver pay-as- you-go services, such as antivirus, antispam, content filtering, and backup services, that enhance their protection and boost your profits. ## What is Avast Business CloudCare used for? [Cybersecurity](https://www.capterra.com/cybersecurity-software/)[Endpoint Protection](https://www.capterra.com/endpoint-protection-software/)[Computer Security](https://www.capterra.com/computer-security-software/) Top alternative Featured Overall rating Based on 30 user reviews Reviews sentiment Positive 77% Neutral 17% Negative 7% Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Avast Business CloudCare?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.avast.com/business&name=Avast Business CloudCare) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Avast Business CloudCare 4.0 (30) VS. [0.0](https://www.capterra.com/p/187322/RecoveryManager-Plus/#reviews) Starting Price Contact vendor Starting Price $475 Other, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (30) Ease Of Use 0.0 (74) Value For Money 3.8 (22) Value For Money 0.0 (73) Customer Service 3.6 (20) Customer Service 0.0 (67) ## Avast Business CloudCare alternatives [4.6 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.7 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (251)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (94)](https://www.capterra.com/p/155742/CloudAlly/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## FAQs about Avast Business CloudCare Overview ### Which roles and teams benefit most from Avast Business CloudCare? Avast Business CloudCare is most used by IT administrators, systems specialists, and network operations teams that need centralized endpoint security, patching, and remote device monitoring. Business owners, executives, and office or operations managers benefit from simplified oversight, while technical service providers use it to protect client environments and streamline support workflows. Answer based on 29 reviews Overview ### What company size and specific industries is Avast Business CloudCare built for? Avast Business CloudCare is designed for IT service providers that manage security for multiple clients from a single cloud-based portal. It fits managed service firms and IT departments serving small to mid-sized businesses across industries that need real-time online threat monitoring and security administration. Features and Usability ### What are the key features of Avast Business CloudCare? Avast Business CloudCare offers antivirus, anti-spam, firewalls, VPN, and vulnerability scanning for endpoint and network protection. It also includes device management, email monitoring, incident management, and behavioral analytics, plus backup and recovery features such as cloud backup, backup scheduling, bare-metal restore, VM backup, and disaster recovery. Getting Started and Support ### What training and onboarding options does Avast Business CloudCare offer? Avast Business CloudCare provides live online training, webinars, and documentation to help teams get started. Live online sessions support guided setup and product questions, webinars offer scheduled instruction, and documentation gives written reference material for self-paced learning and feature review. Getting Started and Support ### What customer support options does Avast Business CloudCare offer? Avast Business CloudCare provides 24/7 live rep support and chat. Users note that support can resolve issues, but response times may be slow and technical help can feel unresponsive, especially when problems involve false positives or recurring service issues. Answer based on 2 reviews Security ### How does Avast Business CloudCare handle data security and access control? Avast Business CloudCare uses centralized portal-based management to protect VPSs, cloud servers, and office networks with antivirus security, daily scans, behavior-based protection, simple Data Safe encryption, Web Tune-Up, and access controls for employees. It also keeps endpoints updated, though some reviewers say protection feels average and upgrades can require extra endpoint support. Answer based on 11 reviews User interface ### Is Avast Business CloudCare easy to use? Avast Business CloudCare offers a clean, easy-to-navigate interface that helps teams manage device security with less effort. Small business admins often like the central dashboard, clear layout, and quick access to scans and remote tools, though less technical users may still face a learning curve during initial setup. Answer based on 11 reviews ## Features AI summary Based on 1,652 Cybersecurity reviews Capterra reviewers highlight these as the features buyers care about most when choosing cybersecurity software: - **Monitoring** (**51%** of reviewers rated this feature as critical) - **Data Security** (**54%**) - **Threat Response** (**57%**) Avast Business CloudCare supports **Monitoring**, giving IT teams visibility into system activity and potential issues. However, it does not include **Data Security** or **Threat Response** among the top reviewer-prioritized features. Instead, it offers **Vulnerability Scanning** (**53%**) and **Anti Virus** (**59%**), which help businesses identify security gaps and protect devices from malware, providing teams with better oversight of risks and day-to-day endpoint protection. Vulnerability Scanning 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Discover patch statuses and vulnerabilities Anti Virus 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Prevents, detects and removes malware Incident Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manage and track all disruptions and incidents Whitelisting/Blacklisting 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Control system access and/or deliverability for applications and email addresses Anti Spam 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox Email Monitoring 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Ability to oversee and optimize the operations of a mail server Avast Business CloudCare 30 features Software program that continuously adjusts its behavior based on observed data Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox Prevents, detects and removes malware Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Create backups and provide methods to recover deleted/lost data Records the events that occur during a backup process Schedule automatic backups by selecting the frequency of data backup jobs Restore a physical server or computer to its original state (i.e., rebuild from scratch) for data recovery Track and analyse user behavior within a system or network Process of backing up of files and applications to cloud-based remote servers for protection of data Ability to restore deleted, hidden, or lost data from an email server/system Maintenance and upkeep of physical and/or virtual devices Plan and implement business continuity measures in case of unforeseen events Ability to oversee and optimize the operations of a mail server Convert data into a code for security Find & retrieve relevant data or documents Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats Manage and track all disruptions and incidents Copy only the new data that has been changed or created since the previous backup Observe and track the demand, usage, progress or quality of a system, product, or user Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Securely stores data to prevent data loss or breaches An email inbox that can be accessed and managed by multiple individuals Filters used to determine different types of malware threats Copying of data on a virtual machine (VM) in a VMware environment to prevent data loss Extend virtual private network over public networks to enable protected information exchange Discover patch statuses and vulnerabilities Web Access/Restoration Control system access and/or deliverability for applications and email addresses Features 4.0 (30) 4.0 Based on 30 reviews ## Pricing Value for money 3.8 (22) Value for money 3.8 (22) 3.8 Based on 22 reviews ## Support, customer service and training options Customer Service 3.6 (20) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.6 (20) 3.6 Based on 20 reviews ## User reviews Overall rating 4.0 Based on 30 reviews Filter by rating 5(13) 4(9) 3(6) 2(0) 1(2) Mentioned topic Sorted by most recent AS Adam S. Founder Marketing and Advertising ### "Simple to use anti malware solution." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 14, 2024 Most of our data is on a cloud server that needs to be kept secure at all times, and this server is connected to our network of computers. So far with Avast we didn't have any breaches or threats. It might not be the most fluid software to use, but for our use and needs, it got the job done. Pros We use multiple software for online security, but what I like about Avast, is how simple and straightforward it is to use. It gets the job done without much distraction. The initial setup was easy and so far we didn't have any breaches and our networks never got compromised. Cons Sometimes we get false positives on some files, especially if the software is from an unknown developer. Their customer service can be slow at times, but they eventually solve all inquiries. Lastly, it can take a lot of space on computers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SO Shawn O. IT Systems Specialist Education Management ### "Avast CloudCare for Busines - Budget Friendly Endpoint Protection" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 May 20, 2024 Overall for what the product is it was great. We ended up using funds provided to schools by the state for cybersecurity to upgrade to a NextGen Antivirus though that would be more secure with better detection of newer threats. Pros Cost was much lower that newer Next Gen Antivirus platforms so it is very budget friendly. Cons Not great at detecting newer threats such as the newer versions of ransomware. Alternatives considered [Symantec Endpoint Security](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/) Reasons for choosing Avast Business CloudCare Cost was the only factor in the decision. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AW Andrew W. Office Manager Construction ### "Avast - from free to full Avast package " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 June 8, 2023 I'm gaining peace of mind, knowing (and being able to chdcl) that systems running software. I can set backups also to cloud on certain users and systems, doubling down on internal backup procedures. Pros Setup was easy. Create cloud account, using info provided. Download install package for client PCs and devices and simply install. All visible on dash, even with control, rename, choose/force updates and more. Cons I genuinely cannot think any negatives. Memory usage and background processes are not intrusive. Previously I had to make exception for Sage, that has been fixed from free version. Avast allows other firewalls or security software to run, it doesn't try to monopolise or take over your system. It's good 👍 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Project Manager Computer Software ### "Made for any kind of company sizes" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 30, 2021 Pros Avast Business CloudCare allows to personalize and work on almost any kind of company and take care of sensible information and other information for your business. Focused on supporting the latest tech, technologies and innovations from startups, small businesses and enterprises. Cons Avast Business CloudCare has some weak points to improve and have an additional level of investment to support. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AV athithyan V. Tester Research ### "monthly update option not reciveed some user" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 16, 2020 Pros avast is user friendly softwaare but home page notification better then custom ooption Cons viirus deleted from amazing expreience an platfrom and avaast logo is i liked Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MV MISTY V. System admin Information Technology and Services ### "Avast cloud care experience " 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 25, 2020 The product seems great from a outsider's point of view. That is why I pushed for the swap. The remote access it gives for free with the cloudcare was a big perk. But after the frustration and time put in we made a swap back to our previous antivirus. I did give a year of time since I purchased the seats. Hoping the issues would get resolved. If they ever do get everything working properly that they offer I would consider trying it again. But suggest for anyone looking into using this product FIRST try the 30 free trial to make sure it fits for your needs. Pros The cloudcare dashboard with the devices and the customers in one locationt in order the manage your client base. Cons Im not sure which category this would fall under but I would say the policy management. This is what I discovered after deployment and purchase of 50 seats. Once deployed a RDP web app a office used that vital to their job was blocked by the fw. So I looked in the policy manager and did not find a place to implement a rule to allow. I did find it on the local install. So I put the rule in place for each user and went about my day. The next day multiple users called complaing it did it again. But not all of the users called. Strange huh? Well after investaging because the response time from support took too long I found that once ws does a reboot ALL local rules created are wiped. Then avast informs me that all rules that will stay permanently have to be pushed through the cloud care manager. Fine we will do that. Np. Wait. There is no way to push a rule for the ports I need. Only can do locally. Yeah so had to redo each install and install without firewall. Yeah antivirus with a firewall. Switched from [Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/) I had came across a office that uses this product and they loved it. I went and looked into if for myself and found everything they offered would save my company money as well. The remote service would eliminate the other software we purchase. Alternatives considered [Trellix Endpoint Security](https://www.capterra.com/p/151734/McAfee-Endpoint-Security/) Reasons for choosing Avast Business CloudCare The cheap price. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TA Tobe A. Regional application engineer Electrical/Electronic Manufacturing ### "Perfect" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 25, 2019 Pros With increasing use of cloud storage, avg cloud care is the software you need to protect your files, it has lots of grate features and very user friendly interface Cons I have not experienced any problem while using the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User CEO/President Marketing and Advertising ### "Peace of Mind in the Cloud" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 2, 2019 Pros Remote access to computers makes it a breeze to resolve any issues at the endpoints. The UI is also easy to navigate and the responsiveness is excellent. We especially found the scheduling feature helpful for setting up late night scans that don't interrupt daytime work. Cons Works well but sometimes emails end up in Spam despite being whitelisted. Also, we're unable to automatically disable licenses on computers that have been shelved so we are likely overpaying a bit. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TG Tori G. front desk Health, Wellness and Fitness ### "avg review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 April 24, 2019 Pros it worked as a malware protectant and firewall Cons the amount of space it took up on the computer was insane, everything went slower than ever before Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MF Mouhamadou Falilou N. Student Education Management ### "A very good program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 2, 2019 Pros When it comes to Avast products, I have good things to say about each of one them that they have released. Avast Business CloudCare is a software that acts like a real antivirus. It protects all computers from harmful malwares and we all know that malwares have the tendency of destroying computers in a short amount of time. The CloudCare agent allows you to connect to any managed devices. In other words, you can perform tasks, transfer files, chat with users, reboot computers, etc. Cons I do not really have anything negative to say about the software. It has responded to my demands as an user. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/236796/Avast-Business-CloudCare/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.