# Best Case Status Alternatives 2026 | Capterra

> Looking for alternatives to Case Status? Find out how Case Status stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/175690/Case-Status/alternatives

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# Alternatives to Case Status

[4.9 (13)](https://www.capterra.com/p/175690/Case-Status/reviews/)

Write a Review!

[View Profile](https://www.capterra.com/p/175690/Case-Status/)

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## Top Case Status Alternatives

Case Status

* * *

Starting from:

$699/Per Month

Pricing Model:

Other

* * *

Overall Rating:

[4.9 (13)](https://www.capterra.com/p/175690/Case-Status/reviews/)

Ease of Use

4.9

Customer Service

5.0

Features

4.8

Value for Money

4.9

* * *

Starting from:

$39/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.4 (4070)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Ease of Use

4.3

Customer Service

4.3

Features

4.4

Value for Money

4.2

* * *

Starting from:

$15/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.7 (1753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Ease of Use

4.6

Customer Service

4.7

Features

4.6

Value for Money

4.6

* * *

Starting from:

Not provided by vendor

Pricing Model:

Other

* * *

Overall Rating:

[4.8 (35)](https://www.capterra.com/p/141023/ReviewInc/reviews/)

Ease of Use

4.7

Customer Service

4.8

Features

4.8

Value for Money

4.7

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All Case Status Alternatives

At a Glance

Top Alternatives for Case Status

-   [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f)
-   [LiveAgent](#product_79dc58b6-851f-4ee1-9b1d-a6d200b4f35c)
-   [ReviewInc](#product_b254a5c9-e364-49ab-bf9d-a6d200b6205d)
-   [Weave](#product_be53ba6d-2525-4dac-a286-a6d200b77224)
-   [HelpDesk](#product_9584c564-84ef-4863-9abb-aa390094887b)

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by Weave

[4.3 (666)](https://www.capterra.com/p/141842/Weave/reviews/)

Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more. [Learn more about Weave](https://www.capterra.com/p/141842/Weave/)

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by Text

[4.6 (179)](https://www.capterra.com/p/185973/HelpDesk/reviews/)

HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly. [Learn more about HelpDesk](https://www.capterra.com/p/185973/HelpDesk/)

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by Pipedrive

[4.5 (3042)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

Customer relationship management solution that helps businesses with lead management, sales automation, email segmentation, and more. [Learn more about Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

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## [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

by WhatsApp

[4.7 (16292)](https://www.capterra.com/p/180345/WhatsApp/reviews/)

WhatsApp helps businesses engage customers, boost sales, and enhance service through direct communication. [Learn more about WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

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## [Viber](https://www.capterra.com/p/180348/Viber/)

by Viber Media

[4.4 (4057)](https://www.capterra.com/p/180348/Viber/reviews/)

Ideal for businesses of all sizes, it is a customer engagement tool that provides users with eCommerce brand discovery options. [Learn more about Viber](https://www.capterra.com/p/180348/Viber/)

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## [Text Request](https://www.capterra.com/p/167015/Text-Request/)

by Text Request

[4.6 (1193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

Plug-and-play text messaging solutions to ignite customer engagement. Grab a demo to see it in action. [Learn more about Text Request](https://www.capterra.com/p/167015/Text-Request/)

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## [Telegram](https://www.capterra.com/p/180347/Telegram/)

by Telegram Messenger

[4.7 (6406)](https://www.capterra.com/p/180347/Telegram/reviews/)

Telegram is a secure and fast messaging application for mobile and desktop devices. [Learn more about Telegram](https://www.capterra.com/p/180347/Telegram/)

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## [Hona](https://www.capterra.com/p/10016532/Hona/)

by Hona

[4.1 (9)](https://www.capterra.com/p/10016532/Hona/#reviews)

Hona is a legal client communication and case management solution that helps users keep clients informed and engaged about legal cases. [Learn more about Hona](https://www.capterra.com/p/10016532/Hona/)

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## [EngagePackage](https://www.capterra.com/p/10017343/EngagePackage/)

by KeepGrowUp

0.0 (0)

EngagePackage is a Dubai-based all-in-one customer engagement platform that enhances business growth and maximizes business ROI. [Learn more about EngagePackage](https://www.capterra.com/p/10017343/EngagePackage/)

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## [Sociocs](https://www.capterra.com/p/10002235/Sociocs/)

by Tracious Technology Private Limited

[4.6 (118)](https://www.capterra.com/p/10002235/Sociocs/reviews/)

Sociocs is a customer communication tool for your business. Use the same shared inbox for customer service, reputation and marketing. [Learn more about Sociocs](https://www.capterra.com/p/10002235/Sociocs/)

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## [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

by Tidio

[4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

Tidio is customer support software with live chat, help desk, chatbot, and AI agent options designed to streamline support. [Learn more about Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

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## [Gorgias](https://www.capterra.com/p/155357/Gorgias/)

by Gorgias

[4.6 (133)](https://www.capterra.com/p/155357/Gorgias/reviews/)

The conversational AI platform for ecommerce that drives sales and resolves support inquiries through hyper-personalized, instant custo [Learn more about Gorgias](https://www.capterra.com/p/155357/Gorgias/)

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Software Found In

-   [Portal Software](https://www.capterra.com/portal-software/)
-   [Legal Case Management Software](https://www.capterra.com/legal-case-management-software/)
-   [Customer Communications Management Software](https://www.capterra.com/customer-communications-management-software/)
-   [Customer Satisfaction Software](https://www.capterra.com/customer-satisfaction-software/)
-   [NPS Software](https://www.capterra.com/nps-software/)