# ePACT Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ePACT Software - reviews, pricing plans, popular comparisons to other Parks and Recreation products and more.

Source: https://www.capterra.com/p/175691/ePACT-Network

---

# 

 ePACT Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ePACT

## What is ePACT?

ePACT empowers Parks & Recreation Departments to deliver top-tier programming by seamlessly integrating with your registration system, offering critical and customizable information anytime, anywhere. Enhance your programs with up-to-date records, customizable check-in/check-out, four communication channels, auto-archiving, and numerous other benefits, simplifying your administrative work. Bid farewell to long lines of frustrated parents and illegible forms, and say hello to ePACT

## What is ePACT used for?

[Parks and Recreation](https://www.capterra.com/parks-and-recreation-software/)[Emergency Notification](https://www.capterra.com/emergency-notification-software/)[Forms Automation](https://www.capterra.com/forms-automation-software/)

Overall rating

Based on 110 user reviews

Reviews sentiment

Positive

95%

Neutral

5%

Negative

0%

Starting price

$3

Per User, Per Month

Free trial  
available

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Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ePACT?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.epactnetwork.com&name=ePACT)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ePACT

4.5 (110)

VS.

[4.4 (245)](https://www.capterra.com/p/145848/Ez-Texting/reviews/)

Starting Price

$3

Per User, Per Month

Starting Price

$25

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (110)

Ease Of Use

4.5 (243)

Value For Money

4.2 (94)

Value For Money

4.1 (223)

Customer Service

4.7 (103)

Customer Service

4.2 (210)

## ePACT alternatives

[4.5 (108)](https://www.capterra.com/p/196048/CallingPost/reviews/)

Starting price

$6.30

Per User, Per Month

[4.5 (68)](https://www.capterra.com/p/166388/Day-to-Day-Notification/reviews/)

Starting price

$500.00

Per User, Per Month

Highest Rated

[4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/)

Starting price

Contact vendor for pricing

[4.7 (161)](https://www.capterra.com/p/165709/PikMyKid/reviews/)

Starting price

$3750.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/175691/ePACT-Network/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Attendance Management

Manage attendance for classes, shifts, meetings, or events

Check-in/Check-out

Track the status of assets and whether they're checked in or out

ePACT 31 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage attendance for classes, shifts, meetings, or events

Track the status of assets and whether they're checked in or out

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import, collect, and capture data from multiple sources

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Track employee schedules, availability, and performance across projects and tasks

Store, manage and track all forms in a centralized location

Search for specific words or phrases within a document or database

Send messages to multiple recipients at the same time

Access software remotely via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Send, receive, and respond to messages

Get Advice

We can help you find the software with the features you need.

Features

4.3 (110)

4.3

Based on 110 reviews

## Pricing

Value for money

4.2 (94)

Free Trial

Basic

$3.00

Per User,Per Month

Value for money

4.2 (94)

4.2

Based on 94 reviews

## Integrations

[

Daxko Operations](https://www.capterra.com/p/268006/Daxko-Operations/)[

RecTrac](https://www.capterra.com/p/104588/RecTrac/)[

RAMP](https://www.capterra.com/p/154468/RAMP-Workshop-Management-System/)[

ACTIVE Network](https://www.capterra.com/p/221947/ACTIVE-Network/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (103)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (103)

4.7

Based on 103 reviews

## User reviews

Overall rating

4.5

Based on 110 reviews

Filter by rating

5(63)

4(42)

3(5)

2(0)

1(0)

Mentioned topic

Sorted by most recent

LD

Logan D.

Admin Support

Recreational Facilities and Services

### "Excellent Service - Very User Friendly"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 4, 2022

AMAZING! \[SENSITIVE CONTENT\] have been wonderful. From quickly setting up our dashboards, to offering a team training on the software and finally their quick customer service with technical issues. They are amazing and we look forward to trying the check in and out feature this summer.

Pros

We like that it is user friendly, that families do not have to retype information from year to year, and that we are able to send custom messages.

Cons

We wish that there was another step after "Submitted," which could be "APPROVED" because if we send a re-confirm email and they turn Green there is nowhere to note that the application was resubmitted or checked. We are using the "Note" feature to deal with this issue now. We are also worried about WiFi, but will touch base on any issue if we experience them.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LH

Lisa H.

Children's Program Manager

Recreational Facilities and Services

### "Parks and recreation"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 21, 2019

ePACT has provided us with more efficiency in collecting needed information and gave staff greater access to information when they are in the field.

Pros

Liked the fact that we had uniformity with questions/answers, customers will not need to complete paperwork on a yearly basis, just provide updates. Managers could see/share participant information and add comments if appropriate. Reporting filters were good

Cons

Still learning -- need to become more knowledgeable about all reporting and how best to set up future forms. There was a learning curve with customers, but I think that is to be expected with the first year of use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AD

Andrew D.

Superintendent of Recreation

Recreational Facilities and Services

### "Superintendent of Recreation"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 18, 2019

Nothing but positive experience. I like the fact that continually improve their software. Waiting 3 years for someone to fix an issue is aggravating. That doesn't happen with epact.

Pros

Having access to our campers records digitally. It is nice to know that if we are off site and we need to contact a parent we have access to all their records from our phone. Also that is works seamlessly with our Registration software Active.net

Cons

Nothing comes to mind. Perhaps it the fact that sales executive left.

Alternatives considered

[CampDoc](https://www.capterra.com/p/119061/CampDoc-com/)

Reasons for choosing ePACT

The integration with Active.net

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 22, 2019

Thanks for taking the time to leave us a review, Andrew! We're thrilled to hear that ePACT is making life easier for you and your team and we're here to continue your positive experience however we can. Thanks for using ePACT!

JM

Jean M.

Executive Director

Education Management

### "Epact Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 17, 2019

We use Epact to send out messages to our parents and keep attendance. It is easy to use.

Pros

It helps with keeping attendance and providing some legal documentation for the students.

Cons

We are not able to keep track of the students' sizes for clothes and shoes.

Reasons for choosing ePACT

Suggestion from the CFO of the foundation.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 22, 2019

Thanks for taking the time to leave us a review, Jean! We're thrilled to hear how ePACT is making a number of things easy for you and your team, and we're here to continue to support as you need us. Thanks for using ePACT!

AR

adam r.

Recreation Coordinator

Government Administration

### "ePACT Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 17, 2019

Overall it's been a good experience with helpful staff and troubleshooting by the staff. I think it's necessary for our program to be successful. I just wish the parents would take the time to fill it out like they are told countless times.

Pros

Easy access to data for each child/participant/parent. The fact that the user has to go in submit the data.

Cons

I don't think it's really anything to do with the software, more so it's just the laziness of the parent going in and submitting the data for their child. This drove me nuts because this information was very important for us to have in the case of an emergency.

Reasons for choosing ePACT

Referred by other contacts in the industry.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 22, 2019

Thanks for taking the time to leave us a review, Adam! We're so happy to hear that ePACT has been a huge help to you and your team. We understand that moving to a new process takes time for parents to get comfortable with and we're happy (and able) to support you with any resource you might need to encourage adoption and subscription rates. Please don't hesitate to reach out so that we can help! Thanks for using ePACT!

TA

Terrin A.

Youth Programs Coordinator

Government Administration

### "still learning"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

October 15, 2019

customer service for set up has been awesome user friendly still learning the ins and outs

Pros

shared with other programs when things are completed correctly, the ease of finding information quickly

Cons

no Spanish translation I can't see the parent view when they call and ask questions about how to finish profile still don't understand how it talks with ACTIVE wish there was better training on the program.. maybe there is an I was just not informed of it

Switched from

[Smartwaiver](https://www.capterra.com/p/168238/Smartwaiver/)

this seemed more secure and user friendly with ACTIVE

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 16, 2019

Thanks for taking the time to leave us a review, Terrin! To address your feedback: - We're working on adding multiple languages to ePACT, including Spanish, so stay tuned for those. - Administrators only see completed information from a parent/family - you cannot access the parent view as it's from their account and is private to them. To assist families, we recommend referencing the form that was approved with our Implementation Specialist at your account set up. - To learn more about how our ACTIVE Net/ePACT API works, there is a webinar on our website that you can download. Also, you can learn how to enable auto-reminders and reconfirms by visiting our Help Center. - For Administrator Training, there are recordings of our recent webinars on our Help Center as well. Thank you for using ePACT and if you have any additional questions or support needs, please don't hesitate to reach out!

KM

Kelly M.

Sr. Program Director

Civic & Social Organization

### "ePACT reveiw"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 15, 2019

access to required paperwork, registrations ease for families. The team support and designated account managers that have been consistent since we started.

Pros

Ease of use, company support, quick changes and adjustments, price

Cons

having to transfer data from one data base from another to merge accounts- wait time for families in between registering and filling out paperwork

Reasons for choosing ePACT

Service, accessibility, price, content, updates

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 16, 2019

Thanks for taking the time to leave us a review, Kelly! We're working on ways to improve your data management between databases as well as the time between registration and receiving an ePACT invitation for families. Thank you for using ePACT and please don't hesitate to reach out with additional questions or support requests!

MJ

Meredith J.

Recreation Supervisor

Recreational Facilities and Services

### "Epact Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

October 15, 2019

Pros

Saves electronic sign ins, eliminates paper, personalization to questions, record access offline

Cons

Several enhancements could be made. Requesting them as they come up and staff is great about listening and implementing. Could be faster. More features are needed on computer that are only available on the app. Example creating a sign in sheet. A lot of accounts incomplete and people don't know why so it needs to be very known to customer what they are missing so we can download files.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 16, 2019

Thanks for taking the time to leave us a review, Meredith! The Check In, Check Out feature was launched with a focus on mobile devices due to the initial needs expressed by our clients - there are additional phases coming for the feature and we'll be sure to pass on your feedback to our Product Team. For families that are unsure of what they are missing, there are red exclamation points on the left side of their record screen to indicate missing or incomplete information. On a mobile device, this may sometimes require a scroll to the left to see those icons - this is an element we are working to improve/fix (there is no scrolling required on the desktop version). Please continue to share your feedback with your Account Manager as we value our clients' input on the product for ongoing enhancements and features. Thanks for using ePACT!

JG

Julie G.

Recreation Program Division Manager

Recreational Facilities and Services

### "Remote Access"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 15, 2019

Very helpful that ePACT talks directly with our registration software - rectrac.

Pros

Like the ability to look up information remotely using a phone. Also like that parents can update information as often as needed.

Cons

When using a phone to look up participant information you can't enlarge the photo.

Alternatives considered

[CampDoc](https://www.capterra.com/p/119061/CampDoc-com/)

Reasons for choosing ePACT

Reports and relationship with rectrac.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 16, 2019

Thanks for taking the time to leave us a review, Julie! We'll be sure to share your feedback about the App with our Product Team for future improvements. Thanks for using ePACT!

LC

Lori C.

Manager

Recreational Facilities and Services

### "Transitioning user forms from paper"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 14, 2019

We moved our childcare user forms from paper to ePact. Both our customers and staff like the accessibility, ease of use and management of participant information.

Pros

User friendly and ease of set up in working with ePact staff.

Cons

Some of the general ePact functionality vs our set up has been confusing for customers.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 16, 2019

Thanks for taking the time to leave us a review, Lori! We're thrilled to hear that you and your staff are enjoying the benefits of collecting participant information through ePACT. There is a transition period for parents and families as they get used to the new process - following your initial rollout, they will realize how much easier it is to review their ePACT record instead of filling out multiple paper forms each program/year. Thank you for using ePACT and please don't hesitate to let us know if you have any questions or support needs!

[View all Reviews](https://www.capterra.com/p/175691/ePACT-Network/reviews/)

Popular comparisons

[EZ Texting vs ePACT](https://www.capterra.com/compare/145848-175691/Ez-Texting-vs-ePACT-Network)[CallingPost vs ePACT](https://www.capterra.com/compare/175691-196048/ePACT-Network-vs-CallingPost)[AlertMedia vs ePACT](https://www.capterra.com/compare/175691-176123/ePACT-Network-vs-AlertMedia-Mass-Notification)

[Pikmykid vs ePACT](https://www.capterra.com/compare/165709-175691/PikMyKid-vs-ePACT-Network)[FacilityOS vs ePACT](https://www.capterra.com/compare/150781-175691/iLobby-vs-ePACT-Network) 

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