Who Uses This Software?

We help fast-growing small businesses build better training manuals to they can systematize their business, scale their processes, and empower their people.


Average Ratings

35 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/month
    See pricing details
  • Pricing Details
    Simple flat-rate packages for your whole team. No per-user fees.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Trainual
  • trainual.com
  • Founded 2014
  • United States

About Trainual

The modern training manual for growing businesses. One simple tool to centralize processes and policies, automate onboarding and training, and build a foundation to scale faster. Perfect for small to medium sized businesses that are growing quickly and eager to document systems and processes, define step-by-step workflows, eliminate grey area between roles, and ensure that training happens consistently, every time.


Trainual Features

  • Business Rules Management
  • Collaboration
  • Data Mapping
  • Lifecycle Management
  • Process Analysis
  • Process Capture
  • Process Change Tracking
  • Process Mapping
  • Process Modeling & Design
  • Process Simulation
  • 360 Degree Feedback
  • Applicant Tracking
  • Benefits Management
  • Compensation Management
  • Employee Database
  • Employee Lifecycle Management
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruiting Management
  • Self Service Portal
  • Time & Attendance Management
  • Time Off Management
  • Academic/Education
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Corporate/Business
  • eCommerce
  • eLearning Companies
  • Gamification
  • Learner Portal
  • Mobile Learning
  • SCORM Compliance
  • Synchronous Learning
  • Video Conferencing
  • Document Management
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Handbook
  • Job Description Management
  • Orientation Management
  • Self Service Portal
  • Task Management
  • Training Management
  • Academic/Education
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Built-in LMS
  • Certification Management
  • Corporate/Business
  • eCommerce
  • Learner Portal
  • Mobile Learning
  • Simulation
  • Synchronous Learning
  • Training Companies

Trainual Reviews Recently Reviewed!


Capterra loader

So far so good!

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's simple, pretty, and functional. No real complaints.

Cons: There are some nitpicky features and functions that I wish were available or that don't work quite the way I'd want them to. The search functionality gets on my nerves sometimes as it seems to load exactly the search result I'm looking for immediately but then a second later SEVERAL results load and the one I actually want (that's most relevant) jumps further down the list. If you are a speedy clicker and try to click it before the rest of the search results load (like me), it will take you to something completely different as the rest of the results will load right as you click. I do like that it *has* search functionality and when we have had to make wide-sweeping changes it is really nice to be able to hit the enter key and see not just results in whatever category you're in but in every aspect of your company. We have used other comparable software in the past and have never had true search functionality like this before.

Overall: Our team has given us really good feedback about Trainual, and it makes a great first impression on new team members.

Vendor Response

by Trainual on October 19, 2018

Thanks so much for the great feedback, Sarah! I will be sure to pass this along to our product team.

Trainual - Great to Have!

Oct 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and establish a whole training program for our entire team. Love that we can assign certain topics to team members, but also that they can go in and also request permission to other training we have built into the system.

Cons: The few instances where we have had recommendations and brought up to the Trainual team, they have been able to help us with a solution or have shown us how future versions of the software will address.

Overall: We have absolutely loved Trainual. The start of this year, we completely revamped our training program and with the support of Trainual software and their team, it has been a real game changer for us. We highly recommend this company and program to anyone and appreciate the continued support.

Vendor Response

by Trainual on October 16, 2018

Thanks so much for the review, Jonathan! We are so happy to hear Trainual has been a game changer for your team! Stay tuned for more exciting things to come in 2019 :)

Capterra loader

User-friendly so you won't pull your hair out

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simple user experience w/ clear navigation for both trainers and trainees, prompt response from Trainual staff if there's an issue, and it takes away the excuse of "I didn't know" as new staff onboards (the admin dashboard with progress reporting is magic!)

Cons: Nothing to note at this point. Any hiccups or new feature suggestions are always acknowledged quickly by the team...which isn't a bad thing at all!

Overall: I love having everything in one place and organized into "need to know" sections when onboarding (both as a new hire and later, a manager). As a growing start-up, we were constantly adding to the training content, and bringing new superstars into the fold was easy because they're getting a consistent and thorough rundown of our company history, SOPs, and tools we rely on to function. BIG PERK: even as the Founder/top dogs get busier, the flow of information isn't disrupted for new team members. I wish Trainual existed years ago!

Vendor Response

by Trainual on October 15, 2018

Thanks for the review, Michelle! We're so happy to hear Trainual has helped your company train as you grow.

Capterra loader

Great for small and medium business documentation

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Trainual is very easy to use and has very good functionality. Their support team is very responsive to questions and issues. New features are consistently rolled out and the product is getting better by the month. It's a great value.

Cons: A few small bugs here and there, but nothing that is too irritating. Any bug I run into usually gets resolved within a day or two.

Overall: Trainual has been a great platform for us to document our business practices. We've also used it as a learning automation software for all of our training purposes. Great product.

Vendor Response

by Trainual on October 16, 2018

Thanks for the review, Ross! It's always nice to hear from you and we know you'll love everything we have planned for 2019 :)

Using Trainual to document everything and anything about your company!

Oct 12, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I really like the organizational structure of Trainual. I love that I can leave it open on my desktop and add things QUICKLY (drag/drop/cut/paste/add links or images) and without getting too side-tracked.

Cons: I'd like to be able to keep a consistent view in the main SUBJECTS page. They give you two options, Card View and Outline View. Outline View is much more intuitive to me (perfect for linear thinkers...) but unfortunately the default is Card View so every time I go to the main SUBJECTS page I have to toggle back to my preferred view.

Overall: Overall we are very pleased with Trainual. Our biggest hurdle is getting information OUT of people's heads and onto "paper" so that others can benefit from the knowledge or pick up the pieces if the need arises. Trainual is a great tool to do just that!

Vendor Response

by Trainual on October 16, 2018

Thanks for the review, Leilah! We do have changing your default Subject view on our roadmap, so I'll be sure to let you know when we release that! :) Thanks again for being a loyal customer!

A breeze to use and monitor progress!

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use in posting and understanding set-up. The ability to monitor progress of team.

Cons: I wish the platform was available on an app instead of through a website and browser.

Overall: I will continue to use trainual for all my future on-boarding needs. I always have support for questions. It is easy and effective.

Vendor Response

by Trainual on October 15, 2018

Thanks for the feedback, Mary! We do have an iOS and Android app on our product roadmap so stay tuned for exciting things to come! :)

We look forward to helping you train as you continue to open in new markets. Thanks for your support!

Provides a Great Central Database For My Company

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Trainual is extremely easy to use, we were able to onboard our company hassle-free

Cons: We still have to utilize Google drives for things like photo/graphic databases, it would be great if Trainual had a better way to host and display multimedia. Also, it does look a little bit basic, but that does contribute to the ease of use. Formatting does take some work if you are copying and pasting information from a word document or PDF.

Overall: We are able to keep our company handbooks and internal resources within Trainual, which makes it easy for employees to access information and search keywords to find what they are looking for. Overall we have had a very positive experience with Trainual and the customer service.

Vendor Response

by Trainual on October 16, 2018

Thanks so much for the feedback, Casey! I will be sure to pass this along to our product team to discuss. We have lots on our roadmap for 2019 so stay tuned! Thanks again!

Knowing your content is being understood!!

Oct 11, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We really enjoy the knowledge that all the information that has been sent to our colleagues and staff is able to be quizzed and we can confirm their understanding. This feels great because its a valuable use of time to pour your effort into writing material when you know your team are reading it and understanding it. This also holds them accountable to their own learning.

Cons: I can't think of anything! I truly think the Trainual team have thought of almost everything!

Overall: We are able to successfully inform and enforce our policy on our staff. We are able to save time in having this easy to use point of reference.

Vendor Response

by Trainual on October 15, 2018

Thanks so much, Ashley! We appreciate you taking the time to share your experience :) Glad to hear you're utilizing our quiz feature to hold your team accountable!

Scott's Feedback

Oct 11, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Everything that we've worked hard to put together over the years is in one spot. Also any time we want to add something new, there's no fear that it won't get transferred to our team. It's a great feeling not having to stress about making the same mistakes over and over again.

Cons: I wish that it was easier to review everyone's scores. It takes a lot of steps to do this, seems like there could be an easier way.

Overall: Great customer support, great value, life saver for our business.

Vendor Response

by Trainual on October 16, 2018

Thanks for the review, Scott! It's been a pleasure working with you and we're happy to hear Trainual is helping to alleviate some stress for you!

We will be taking a deeper look into Reports next year so I'll be sure to reach out regarding what you'd like to see changed :) Thanks again!

Capterra loader

SUPER AWESOME TOOL TO USE FOR ALL BUSINESSES

Oct 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Trainual makes it very easy to train new employees as well as record job descriptions. I personally like Trainual for the purpose of being able to record what I do for the company. The reason why I like this is because I am able to make sure the my company will continue to run even I there was something to happen to me. The other employees would be able to look at what I recorded in Trainual and be able to perform my job without any problems.

Cons: The overall usability of the website is confusing at times. There are times I feel that I have to duplicate my work to get the same results which is sometimes a waste of time.

Overall: Trainual is allowing us to be better prepared in training our new employees. Before Trainual, our new employee training was a mess. Now with Trainual, our new employees can be trained properly and at their own speed. Plus, they are able to review their trainings so that they can make sure they are up to speed on everything.

Vendor Response

by Trainual on October 15, 2018

Thanks for the awesome review, JaCoby! I'd love to hear more about where you feel you're duplicating efforts -- I'll send you an email now so we can find a time to chat :) Thanks again!

Great tool for any business!

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Trainual is not only a great tool for getting new hires on track, but it's also been a great tool for our company to manage and update processes. This is a lifesaver when team members with niche roles are unavailable.

Cons: When adding in lots of subjects, Trainual can get a little cluttery, but we have found ways to organize using naming conventions.

Vendor Response

by Trainual on October 15, 2018

Thanks for the review, Emily! We are thrilled to see you not only using our platform for new hires but also for updates to existing policies.

Trainual <3 CO+HOOTS!

Perfect for our small business

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to navigate, they have sections built in to help minimize time spent on creating categories.

Cons: Have not found a reason to not like it so far

Overall: Having this software opened our eyes to many areas of improvement. It allows the user to break down each job in each department. We have struggled with this for a while and this software has helped us identify and improve on our pain points especially for on boarding.

Vendor Response

by Trainual on October 16, 2018

We're so happy to hear Trainual has helped your business document what you do! We appreciate you taking the time to leave this review.

Trainual: Great Training Tool

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Trainual is incredibly easy to use and to add content to. If you have any questions, the Trainual staff is always there to answer questions and help you.

Cons: I wish it was a little more visually appealing. In today's market most of our staff wants software to be eye catching. It would be nice if there were "themes" or "background templates" to choose from.

Vendor Response

by Trainual on October 15, 2018

Thanks for the review and feedback on our design. I'll be sure to add themes to our feature request list, I love the idea!

Love this

Oct 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to use, intuitive, clear help systems that are simple to find.

Cons: Haven't found a problem yet that makes the list

Overall: We have streamlined our process & training documentation to the point that even I know where to find it.. Sounds silly, but, this has been revolutionary for me (owner) & all of the personnel in the business.

Vendor Response

by Trainual on October 15, 2018

Thanks for the positive feedback, Paul! We are thrilled to hear that Trainual has helped streamline your process and training documentation.

Capterra loader

Impressive platform

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Trainual was one of several services that were looked at before we decided to invest in a training platform. Trainual is easy to use, looks great, and does a great job of organizing all our materials in one easy-to-use application

Cons: I would like another user license tier option: 50 is too many but 5 is not enough for my organization

Overall: Overall, I've found Trainual to be intuitive for both the end-users as well as for constructing the training as an admin user.

Vendor Response

by Trainual on October 15, 2018

Thanks for the review, Ian! We're happy to hear you've found Trainual to be intuitive for your team.

Also, our Pro Plan actually gives you 25 user licenses which sounds like it would be a good fit. If you'd like to switch over just send an email to support@trainual.com. Thanks again!

Quick and Easy Set up

Oct 11, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is a very simple platform to configure and get started. We had a document library full of files of all types and have been able to move and create training modules with ease. It makes you want to actually get even more topics in the system.

Cons: I wish there was a easy way to create a training path for specific roles. For instance if the only need 4 of the 8 items in sales and 8 of the 15 items in operations they could follow that exact training path.

Overall: Excellent support and response from them when any questions arose.

Vendor Response

by Trainual on October 15, 2018

We're so happy Trainual has helped you organize all of your documents into one place! I'll be sure to pass your feedback about learning paths along to our product team. Thank you!

Great Job

Oct 11, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I love that I am able to create different tests, even able to not let people move onto the next subject until they reach a certain score. This definitely helps us duplicate processes throughout our many employees.

Cons: So far, I honestly haven't had too complaints. Our approach to this software is very minimal and standard. The longer we have it I'm sure we will notice some things that could be improved for our users.

Overall: We have been able to train people faster and quicker. Not having to rely on people but the process has been key for our company's success.

Vendor Response

by Trainual on October 23, 2018

Thanks so much for the review, Levi! We are happy to hear Trainual has helped you train your team faster, that's our goal! :)

Finally a solution!

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of creating content, helpful recommendations for other applications, screen capture, etc.

Cons: No mobile app. Other than that I haven't come across anything.

Vendor Response

by Trainual on November 13, 2018

Thanks for the review, Matt! We do have a mobile app on our product roadmap, so stay tuned for updates on that :)

User Friendly!

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. Can able to upload video, pics and other file format.

Cons: Non so far cant see anything that we are having troubles with

Overall: Very good

Vendor Response

by Trainual on October 15, 2018

Thank you for the review, Jonathan!

Capterra loader

Best system to document and duplicate processes

Oct 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: the fact that you can utilize different formats of content (video, text, images) to train people AND create quizzes to test their knowledge afterwards.

Cons: not being able to customize the placement of my content as much as I would like.

Overall: really good starting point for a platform to document your processes. I'm sure it will get better with time regarding my personal pet peeves, so I am happy with it.

Vendor Response

by Trainual on October 23, 2018

Thanks so much for the review, Christopher! If you have specific feedback on how you'd like to place content, feel free to email me directly at chelsey@trainual.com. Thanks again!

Trainual Review

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Super easy to use, very functional and affordable.

Cons: Did not like some of the functions and seemed a little pricey but overall good.

Vendor Response

by Trainual on October 15, 2018

Thanks for the review, Anna! We'd love to hear more about any features that weren't a good fit. If you email support@trainual.com we'd be happy to pass it along to our product team :)

Capterra loader

Trainual is FANTASTIC!

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It's the most efficient way to systemize the processes in your business and onboard new employees.

Cons: Nothing really at this point. Everything has been great.

Vendor Response

by Trainual on October 19, 2018

Thanks so much, Alexander! We appreciate you taking the time to leave a review.

Great Training / Onboarding Tool

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use - super simple interface that guides you along the way.

Cons: We haven't had any complaints so far. Everyone has understood it.

Vendor Response

by Trainual on October 15, 2018

Thank you for the positive feedback, Brett! We love what your team is doing in the Phoenix area and are happy we can be a part of the journey :)

Take time to see if it works for you!

Oct 11, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: I love that you can enter your step by step process and then send it out like a "test".

Cons: You cannot import or export... this is a huge reason that I'm not using the product much at all. This would be an excellent feature to include!

Vendor Response

by Trainual on October 19, 2018

Thanks for the feedback on importing/exporting, Julianne! Have you played around with our print feature at all? By enabling printing, you can save any Subject as a PDF and print it out :)

Trainual Review

Oct 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Like that I can add videos and photos to training's.

Cons: It can get a little bit disorganized while everyone is editing and changing departments all at once.

Overall: Mostly good, i may still just need to use it more to learn the optimum way of organizing thoughts and training.

Vendor Response

by Trainual on October 16, 2018

Thanks for the feedback! If you ever need to schedule a call for some help getting organized, just visit calendly.com/trainual -- we'd be happy to help :)

Capterra loader

Wow this makes training so much easier

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ability to track the progress of different people

Scalable system for one hire to 20 hires

Allows everyone on the team to get an update and understand it regarding a company change

Cons: That I did not use it before and we use Google Slides and links for everything.

Vendor Response

by Trainual on October 16, 2018

Thanks for the review, Eli! Glad to hear Trainual is making training easier for you!

Capterra loader

Efficient, easy to use and intelligent!

Oct 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love that this is so easy to use. And I love the videos for tips!

Cons: I guess the design and branding can be a little more customizable but this is still great.

Overall: Seamless. SUCH a great idea.

Vendor Response

by Trainual on October 15, 2018

Thanks for the review, Jennifer! I'll be sure to pass your feedback about further customizing your account to our product team. If anything else comes up, feel free to email us at support@trainual.com!

Shelbis Review

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like how easy it is to use. It takes you through the process when you first log in and shows you around the website. Uploading new training manuals was very easy.

Cons: There was nothing i found that i did not like about the software.

Vendor Response

by Trainual on October 16, 2018

We are happy you've found Trainual so easy to use! Thanks for the review, Shelbi!

Saving time and money with Trainual

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, after I got the hang of it.

Cons: I wish there were more than 3 levels of hierarchy

Overall: I can now direct employees to Trainual instead of answering constant questions and know that everyone is getting the same information.

Vendor Response

by Trainual on October 19, 2018

Thanks for the review, Barbara! I'll be sure to pass your feedback about levels of hierarchy along to our product team.

Automating Training

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This software is awesome to train and onboard new employees!

Cons: No phone app :(

It would be much better if it did have an IOS app

Overall: I really like it. I am rolling it out with all my employees!

Vendor Response

by Trainual on October 16, 2018

Hi Amer! We do have an iOS app on our roadmap so stay tuned for exciting things to come :) Thanks so much for taking the time to leave a review!

Trainual, I like it!

Oct 11, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Everything you need is at your fingertips.

Cons: Over time the playback on the videos downloaded will get distorted

Overall: It make onboarding easy!

Vendor Response

by Trainual on October 15, 2018

Thanks for the review, Anna! Be on the lookout for an email from me regarding the video issue. We definitely want to help fix anything that's not working 100%. Thanks again!

Awesome program!

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Creating video tutorials is very convenient and easy

Cons: The training process on how to use everything can be tedious

Vendor Response

by Trainual on October 16, 2018

Thanks so much for the review, Rahma! We appreciate your feedback on our training process and have that on our list to review and make improvements to soon :)

First user in my company

Oct 11, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: it is very easy to use (especially compared to using a google web page).

Cons: As a company, we don't like that we can't have sub-subjects. We would want to breakdown subjects in a more organized way.

Overall: Overall we are documenting our process much better than we were before.

Vendor Response

by Trainual on October 16, 2018

Thanks so much for the feedback, I will be sure to pass this along to our product team! If anything comes up that we can help with, just email us at support@trainual.com :)

Trainual Review

Oct 16, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like how it breaks down the training process and how you can personalize the way the informaiton looks and how you can do the test at the end to make sure you understood.

Cons: When creating a new report it can be difficult to see the layout or where it is going and trying to move it to the proper place.

Overall: Happy to have it, definetly helps with the training process by breaking things in to steps and giving the testing option.

Vendor Response

by Trainual on October 23, 2018

Thank you for the feedback, Kaileena! We do have plans to revisit reports so stay tuned :)

Capterra loader

A great application!

Oct 11, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is very functional and very easy to use!

Cons: I really cannot say that I have had an issue with this software!

Vendor Response

by Trainual on October 15, 2018

Thank you for the review, Becca!