--- title: "Trainual Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Trainual the right Training solution for you? Explore 509 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/175749/Trainual/reviews/" page_type: "reviews" language: "en" --- Trainual 4.8 (509) [View alternatives](https://www.capterra.com/p/175749/Trainual/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 16th, 2026 # Reviews of Trainual Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews sj stephanie j Technical WriterE-Learning, 2 - 10 employeesUsed the software for: 6-12 months. “One of the most valuable features has been the AI-assisted writing tool, which helps streamline the process of drafting and refining content.“ January 28, 2026 YZ Yan Ke Z DirectorReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “Cost, inability to export out in a good format or easily export the documents out, they used to allow you to do editing of photos inside the app, like putting arrows and boxes around important areas but not anymore making writing new training materials much harder.“ September 24, 2025 TN Trevor N Director of SalesConstruction, 11 - 50 employeesUsed the software for: Less than 6 months. “I can organize everything by role and process, link in videos and tools, and keep it all in one clear, accessible system.“ October 21, 2025 sj stephanie j Technical WriterE-Learning, 2 - 10 employeesUsed the software for: 6-12 months. “Adjusting layouts, spacing, and text styles does not always feel intuitive, and formatting changes don’t always apply uniformly across sections.“ January 28, 2026 AF Alexander F Corporate Systems TrainerRetail, 51 - 200 employeesUsed the software for: Less than 6 months. “The AI is a great feature to being able to ask a question and have the AI pull from all published content on Trainual is very useful and it even links where the employee can find the content.“ May 21, 2025 CC Colton C Operations ManagerConsumer Services, 2 - 10 employeesUsed the software for: 1-2 years. “The inability to upload videos directly without using an iframe link.“ April 9, 2026 MR Marni R Head of PeopleHospitality, 51 - 200 employeesUsed the software for: 1-2 years. “I also love that you are able to share other department playbooks with everyone so that Teams have a clear overview of everyone's responsibilities and what is expected of them.“ November 3, 2025 JJ Jessica J Sound EditorBroadcast Media, 51 - 200 employeesUsed the software for: 1-2 years. “It's difficult to find downsides about Trainual, but if I have to pick one, I'd say that it's a bit distracting or necessary that my training progress changes to incomplete whenever my teammates add a new page or publish additional content to a Trainual that I previously completed.“ July 28, 2025 ## Showing most helpful reviews Showing 1-25 of 509 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Estela G. Human Resources Assistant Law Practice Used the software for: 2+ years ### "How Trainual Helps Our Team" April 9, 2026 5.0 I’ve found Trainual really helpful for our team. It keeps our information secure, makes training and onboarding much easier, and helps us stay organized. The search and checklists make finding what I need quick, file management is simple, and the support team is always responsive. Overall, it’s a great tool for small business operations. Pros It simplifies our training process, reduces repetitive questions to managers, ensures everyone has consistent information, and helps new team members get up to speed faster. Cons Overall, Trainual works really well, but sometimes I find that certain updates or new content aren’t immediately noticeable. It could be helpful to have a clearer way to highlight recent changes or important updates so nothing gets missed Review Source Response from Trainual June 4, 2026 Fewer repeat questions and faster ramp times — the absolute dream. The callout on surfacing updates and changes more clearly is a great one and we'll make sure it gets to the right team. Thanks for sharing! CC Colton C. Operations Manager Consumer Services Used the software for: 1-2 years ### "Success Utilizing Trainual " April 9, 2026 5.0 It has helped take the time out of managing my team and their continued education & growth, allowing myself to place time and effort into other aspects of the business in order to reach the goals and growth we are striving for. Trainual has helped form a path of growth within our business, and give the employees direction. The return on investment was easy to see, the amount of time I have been able to save having trainual running for my team has been amazing. Pros The ease & ability to streamline training processes for scalability and growth at our small business. Customer support is excellent, they are always there to help with any questions I might have. The ability to upload documents for employee review and ensure they have read through policies and processes. Cons The inability to upload videos directly without using an iframe link. I do wish there was a feature that showed hours spent on trainual for each employee. Review Source Response from Trainual June 4, 2026 Time saved, team directed, ROI felt fast — that's what we love to hear. We recently released the ability to upload videos directly to your account! If you'd like to learn more, our support team is happy to help assist. James L. Director of Finance Computer Software Used the software for: 2+ years ### "Good tool for a small business" December 26, 2025 3.0 It is an adequate product that gets the job done, but it is likely not as robust of a tool that would be required for a larger organization. Pros It's a fairly easy to use platform that gives us the ability to provide training moduels for our staff on any topic that we need to cover. Cons The renewal process is often difficult, and the user interface isn't always as intuitive as I think it should be. Review Source TL Tosha L. Business Systems Analyst Automotive Used the software for: 6-12 months ### "A Solid Start to Organizing the Chaos" April 9, 2026 5.0 Overall, it’s been a really positive experience. It’s easy to use and didn’t take much effort to get started, which helped us get traction pretty quickly. We haven’t fully rolled it out yet, but even so, it’s already been a big improvement having processes and documentation in one place instead of scattered across folders and people’s memories. The Trainual University courses are a standout—they make it much easier for less tech-savvy users to get comfortable without feeling overwhelmed. Support has also been consistently excellent—quick, helpful, and easy to work with when something isn’t clear. One thing that really stands out is how involved the Trainual team is. They actually listen to feedback, stay active in the community, and seem genuinely interested in making the product better. It doesn’t feel like you’re just using a tool—it feels like there’s a team behind it that’s paying attention. Pros It’s really easy to use and didn’t take much effort to get started. The layout is clean, so you’re not constantly explaining it to people. We haven’t fully rolled it out yet, but even in limited use it’s been helpful having processes in one place instead of scattered everywhere. Also, their customer support is top-notch—quick, helpful, and easy to work with. Cons There are a lot of features, which is nice, but it can feel like more than you need when you’re still figuring out your structure. Since we haven’t fully rolled it out, usage has dipped a bit while we work on making it more of a core system. Some areas could also be a little more intuitive, especially when setting things up. Review Source Response from Trainual June 4, 2026 "It doesn't feel like you're just using a tool" — that one means a lot to us. Glad Trainual U and our support team have made the ramp feel manageable, and we can't wait to see what full rollout looks like for your team. Thanks for sharing! sJ stephanie J. Technical Writer E-Learning Used the software for: 6-12 months ### "Great product, and easy to use! " January 28, 2026 5.0 My overall experience with Trainual has been very positive. The platform is intuitive and easy to navigate, which makes creating, organizing, and accessing training materials straightforward. Even for users who are new to the system, it doesn’t take long to understand how everything works. One of the most valuable features has been the AI-assisted writing tool, which helps streamline the process of drafting and refining content. It saves time, improves clarity, and makes it easier to maintain consistent documentation across different topics. Trainual has been especially helpful for organizing information in a structured way, ensuring that processes and expectations are clearly documented and easy to reference. Pros What I like most about Trainual is how user-friendly and efficient the platform is for organizing and sharing information. The intuitive layout makes it easy to create, update, and access training materials without a steep learning curve. The AI features are especially valuable, as they help with writing and refining content, which saves time and improves clarity and consistency across documentation. Trainual also does a great job of centralizing processes and knowledge in one place, making it easier for team members to find information and stay aligned. Overall, it simplifies onboarding, training, and knowledge management, which improves efficiency and supports consistency across the organization. Cons One of the aspects I liked least about Trainual is the formatting experience, which can be tricky and sometimes inconsistent. Adjusting layouts, spacing, and text styles does not always feel intuitive, and formatting changes don’t always apply uniformly across sections. This can make it time-consuming to achieve a clean, consistent look, especially when creating longer or more detailed content. At times, it requires extra manual adjustments to maintain consistency, which slightly slows down the documentation process. Review Source Response from Trainual February 9, 2026 Thanks so much for the detailed review! We’re glad Trainual’s been an easy, reliable hub for onboarding, training, and keeping knowledge organized — and love hearing the AI tools are saving you time. Totally hear you on formatting consistency too; that’s great feedback and helpful context on where the experience can feel slower than it should. We'll make sure to get this feedback in front of our product team. MS Morris S. CEO, Founder, Business Consultant Executive Office Used the software for: 1-2 years ### "Trainual: An easy system for building a complete training program " January 15, 2026 5.0 I recommended Trainual to a client and the Trainual team helped them see the value and showed the client how to make it work for their needs. I was able to assist and we have now built a complete training program with Trainual as the backbone. Pros Trainual is so easy to use unlike so many software platforms. When you use Trainual you can build a complete training program (I just did that for a client) or use it for one-off needs for communication with your team. AND you can easily verify who has completed which tasks. Cons I really cannot think of anything I don't like or anything I'd change at this point. In some cases it takes two clicks when editing to get back to the other courses I'm working on. That's minor, once I did it, it became a standard operating procedure. Review Source Response from Trainual January 16, 2026 This is amazing to read — thank you! We love hearing how you’ve used Trainual both for full training programs and one-off communication, and that tracking completion has been a win. It means a lot that you recommended us to a client and partnered with our team to make it work — that’s exactly the kind of collaboration we aim for. TN Trevor N. Director of Sales Construction Used the software for: Less than 6 months ### "The Backbone of Our Sales Playbook Build-Out" October 21, 2025 5.0 My experience with Trainual has been really positive. It’s given me a solid framework to build a complete sales playbook from the ground up and make it usable for the entire team. The platform is clean, easy to navigate, and flexible enough to grow as our content expands. It’s helped turn scattered information into a clear, consistent system that connects sales, operations, and field practices. Overall, it’s been a strong tool for organizing knowledge, aligning teams, and creating a reliable source of truth for how we sell and deliver our work. Pros Trainual makes it easy to build and manage a structured sales playbook without overcomplicating things. I like how flexible it is to design, rearrange, and update pages as the content evolves. As someone developing over 70 hours of material, that flexibility matters. I can organize everything by role and process, link in videos and tools, and keep it all in one clear, accessible system. It’s also been great for the team. They can open a section and immediately find the latest information, templates, and training materials without digging through shared folders. It keeps everyone aligned and saves a ton of time. Cons As an administrator, it can be tough to keep track of comments and feedback across a large amount of content. With over 70 hours of material, I’d like an easier way to see when someone leaves a comment and jump directly to it instead of having to search through individual documents. It’s a small thing, but it would make managing and updating content much more efficient. Review Source Response from Trainual November 5, 2025 Thanks so much for the detailed feedback! We love hearing how Trainual’s helping you build and manage such a robust sales playbook — that’s exactly what it’s meant for. Totally get the note about tracking comments across lots of content — that’s super helpful insight as we keep improving. We're extremely grateful for you taking the time to share your experience! DR DAVID R. Manager Logistics and Supply Chain Used the software for: Less than 6 months ### ""Simply Amazing Tool for Teaching Company Processes"" February 4, 2026 5.0 The onboarding process felt old-school and took a lot of unnecessary time. Trainual helped us make the process smoother, so that anyone can follow it and get up to speed. Pros This is the best tool for teaching all employees the company’s processes—simply amazing. Makes the job easier. Cons The IA could be a bit more helpful; right now, it feels somewhat limited. There definetly room for improvement in this topic. Review Source Response from Trainual February 10, 2026 So glad Trainual’s helped modernize onboarding and make processes easier to follow — that’s awesome to hear. Thanks for the note on the AI as well; there’s definitely room to grow, and feedback like this helps guide what comes next. Stay tuned for some exciting updates coming soon! OA Odette A. Marketing and IT Manager Construction Used the software for: 6-12 months ### "Training is now a super organized workflow" March 5, 2026 5.0 It's a very user-friendly tool. Everyone from management, technicians, customer service and sales use it and go back for information. Pros Training new employees has become a moving workflow with Trainual. Everything is so organized and it helps keep our employees on track. Cons Any little change to any page sets back our 100% completion. Some changes do not require users to do the whole module again. Review Source Response from Trainual March 10, 2026 Glad to hear Trainual’s helping keep training organized and your team on track! If you’d like, our support team would be happy to walk through how completions work when updates are made and help you find the best setup for your workflow. SW Susie W. HR Genearlist Mental Health Care Used the software for: 1-2 years ### "HR Review is good" November 12, 2025 5.0 My overall experience with Trainual is that I find it very helpful and able to navigate all around the website. Pros I like trainual because it gives us tons of information on the trainings required for our company. There's also the directory where you're able to see the faces of everyone who is in the work place. Cons There's not much that I can find that I don't like about Trainual. We are able to find all the trainings needed per role. Review Source Response from Trainual January 6, 2026 Thanks for sharing! We’re so glad Trainual helps keep training clear and easy to navigate — and that the directory makes it simple to connect faces with names. Love hearing it’s been a helpful experience! CP Courtney P. Compliance Technology Specialist Financial Services Used the software for: 1-2 years ### "Easy for Admins, Easy for End-Users" February 6, 2025 5.0 Love it. Easy for admins to manage, easy to create content of all kinds, easy to manage access, & easy for end-users. Pros Easy of content creation & management for admins. Ease of use for end-users. Cons Not much to dislike. Wish the end users had a little more control over how they can view and organize the content on their own homescreen, but that's really the only thing I'd change. Switched from [Trakstar Learn](https://www.capterra.com/p/10760/Mindflash-Online-Training/) We weren't happy with the platform. Content types you could create were limited, management of access & users was mediocre, and wasn't very helpful or easy for end-users. Trainual is cheaper per-user, has vastly more capabilities/content creation types/integrations, & is much easier for admins, access control, & end users to use. Review Source Response from Trainual February 20, 2025 Hey, Courtney! It's awesome to hear you find Trainual easy to use for creating and managing content! Admins really appreciate the simplicity, and it sounds like end-users are having a good time, too. I totally get your point about wanting a bit more control for users to customize their home screen — that’s a solid suggestion, and we’ll definitely pass that along! It’s great that Trainual is stepping up for your team compared to your previous software. We’re all about making things easier for everyone involved, thank you for the kind words! JD Josiah D. Learning and Development Specialist Food & Beverages Used the software for: 1-2 years ### "Current User" February 6, 2025 3.0 Pros Trainual is an evolving platform, meaning that they are always making improvements with each update. I can't think of a time where they rolled a new feature out that was lackluster or unhelpful. Cons I don't like how difficult it is to reset group progress on specific Topics, as well as some of the individual date tracking is lacking. For my work, I'd love to be able to have information on how much time users spent on content, date ranges to evaluate completions, as well as more control on reseting progress for groups. Alternatives considered [Thinkific](https://www.capterra.com/p/132888/Thinkific/)[LearnWorlds](https://www.capterra.com/p/143513/LearnWorlds/) Reason for choosing Trainual It is the program that I inherited, but I genuinely enjoy the customer support and appreciate the evolution of the platform I've seen over the past two years. Review Source Response from Trainual February 20, 2025 Hey, Josiah! Love the ideas you're dropping here. We'd love to talk some of these through with you on a quick call with our product team. Will you shoot us an email at support@trainual.com? As you noted, we are super passionate about product improvements, and would love to chat. Thank you for sharing your feedback! VM Valeria M. CEO E-Learning Used the software for: 2+ years ### "Robust Training Hub for Everyone" November 7, 2024 4.0 I really like how Trainual simplifies onboarding and training for any type of organization. It helps business owners put order to the chaos and scale their businesses. Pros Easy of use and constant addition of features. Cons Charging extra for Plus features, should be included in the plans. Alternatives considered [Process Street](https://www.capterra.com/p/135004/Process-Street/)[Whale](https://www.capterra.com/p/208347/Whale/) Reason for choosing Trainual Mostly because of familiarity and experience of use, but in some cases, also because of Trainual's features. Review Source Response from Trainual November 22, 2024 Valeria! Thank you for your feedback! We're pumped to hear that you find Trainual easy to use and appreciate the constant addition of features. These strengths are what we aim for in our platform. We also acknowledge your concern about the extra charges for Plus features, and want you to know that it’s something we are strongly considering as we move forward. Your insights are invaluable, and we're committed to making Trainual an even better tool for businesses like yours. Thank you again for your review! BS Bailey S. HR Manager Hospital & Health Care Used the software for: 6-12 months ### "Amazing Platform" November 5, 2024 5.0 Pros Easy to use, love the templates that are pre-created. Cons Need to be pretty tech savvy to be able to roll out the platform. Switched from [Scribe](https://www.capterra.com/p/252555/Scribe/) More features than Scribe offered. Bigger functionality for organizational learning Review Source Response from Trainual November 22, 2024 Thank you for your feedback, Bailey! We're excited to hear that you find Trainual easy to use and that you love our pre-created templates. We understand your concern about needing to be tech-savvy to roll out the platform, and we’re actively working on making the onboarding process even more accessible for all users. Your feedback is incredibly valuable, and we appreciate your support. If you have any further suggestions or thoughts, we’d love to hear them! NN Nestor N. Director of Operations Insurance Used the software for: 1-2 years ### "A Must for a smaller organization" August 18, 2023 5.0 Being able to store all of our material within one place is what is great about Trainual. Using SharePoint is good but it has to be done in file formats and that I dont want. Its very easy for files to be lost or you forget the name. This one allows a couple of admins and the rest view users only. If I wanted to I can track where my people are in the training process with the assessment trackers. Pros I love the fact that I have full control over everything within Trainual. Being able to add, remove, edit anything within Trainual is something all companies should want. We shouldnt have to ask for permission to add stuff to our training guides. I can start a guide and leave it until I am ready to publish. I can go back and forth without anyone seeing it or my work getting lost until I am submit it for publishing. It has banners, allows inserts of docs, videos, YouTube, and other apps. I can even record what I am doing on my computer with the Chrome extension. That is an awesome future. The cost is also good and you can store tons of information within it. The templates are also a huge help. Cons Personally after 1 year, I dont have a lot of negative stuff to say about Trainual. Anytime ive needed help, its been pretty easy. Maybe a suggestion/recommendation future would be cool. Something that can give you some tips or advice on how to make your current training guide better. More of a want then a con though. Alternatives considered [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) Reason for choosing Trainual Pricing, control, and overall format of Trainual. Its an actual training platform and not a file sharing one. Super easy to use and the price was right for a smaller company. Review Source KH Kerstin H. Legal and Marketing Intern Law Practice Used the software for: Less than 6 months ### "Trainual Review" November 15, 2021 3.0 Trainual has been quite frustrating and difficult to use overall. Many members of the firm have spent countless hours working on setting up our page, but have run into issues daily trying to accomplish our goals. Upon launch day, we had so many issues trying to get this out to our members. One example is that the user screen is totally different from the administrators screen; it was extremely difficult to teach someone how to use new software when the page looks totally different from what had been working on. I reached out and got on a call and then figured out this was not even possible unless everyone had editor's rights under "Contributor." This has made using this program very challenging and kind of a waste of our time. The customer service has responded quickly to my messages, but a lot of the issues we've had were not able to be fixed. A couple of them were glitches with the system or were added to a list to be worked on in the future. Pros This software is a great idea and has several successful functions. It allows businesses to save time by having a program that is able to store several videos and passages that explain how to complete certain tasks or use different applications. It allows businesses to update information as new things arise or update, which is extremely effective for a business as times change frequently. Cons Formatting is difficult to use. For example, users are not able to edit their own typefaces or sizes of text, which is necessary when trying to organize things effectively. Also, when copy and pasting text, the format totally changes and does not resemble what was copied. This adds several minutes onto accomplishing a task, as you have to go back in and change the formatting several times in order to get it to look the way that you want. Functions are difficult to use. For example, we have been using the embedding feature through Vimeo. This took several hours to try to get all of the videos embedded because the page kept crashing and would not load the videos. The videos were about 30 seconds to 2 minutes long, so not long at all. I had to log out and in several times to get some of the videos to load properly. This took several hours of time which was extremely frustrating and inconvenient. This is an essential feature for our business as we are teaching employees how to complete different tasks or use certain applications. The customer service chat function is difficult to use. I appreciative the quick response from agents I have spoken to from Trainual, but it is often times difficult to type out issues in a chat. I think it would be much more effective to have a Customer Service number in which users can call and be able to talk and explain their issues. Alternatives considered [Lessonly](https://www.capterra.com/p/140809/Lessonly/)[Waybook](https://www.capterra.com/p/229790/Waybook/)[Totango](https://www.capterra.com/p/222281/Totango/) Reason for choosing Trainual Trainual seemed to have better formatting and functions at the time than other competitions we had looked into. It also seemed to be efficient and effective for sharing and teaching others how to use it's functions. Review Source KP Katelyn P. Manager of BD and Administration Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Essential for making processes streamlined and accessible" February 24, 2025 5.0 I have nothing but good things to say about Trainual. It's helped streamline all of our processes and policies. Everything is in one place, in the same format, and is searchable and easily accessible by everyone at our company. We're able to onboard new team members much more efficiently and effectively, and ongoing training is so much simpler. Pros Incredible onboarding team and customer support - they always go the extra mile to make sure you're happy and comfortable with Trainual. Clean user interface with so many useful tools - it's easy to make my training content readable and engaging inside the platform. The smart tools help me clean up my writing (make it shorter, longer, more concise, summarize a block of content, expand on a sentence, etc.) and the insert options help me easily incorporate docs, videos, images, tables, and even gifs. Cons Getting all of your content onto the platform takes time, but that'll be the case with any similar products. It's worth the investment. My advice is to plan well in advance and use the onboarding support team to the fullest - they do this day in and day out, so they have great advice on how to get up and running in a way that'll work for you and your team. Review Source Response from Trainual February 27, 2025 Hey, Katelyn! Thanks so much for sharing your experience with us! It’s awesome to hear how our onboarding team and support staff have really gone above and beyond for you. They’re the best, right? The clean user interface and those smart tools sound like they’ve made creating engaging training content a breeze. We appreciate your candidness about the time it takes to get everything set up. Planning ahead and tapping into the onboarding support team is such solid advice for anyone just getting started. It’s great to see that we've been worth the investment for you, especially seeing how streamlined everything has become. It really sounds like Trainual has made a big difference for your training and onboarding processes, and that’s fantastic! Thanks again for your thoughts, keep crushing it! NP Nick P. Accounting Specialist Insurance Used the software for: 6-12 months ### "Trainual for insurance agencies" July 28, 2025 5.0 It's been great overall, I love being able to assign things to groups and individuals alike, and to help create consistency with our processes. Pros I like the search feature where you can use a key word and easily find the content you are looking for. Cons Sometimes it gets glitchy on me - not often, but the screen will freeze or there is a delay with what I am typing. Review Source Response from Trainual September 17, 2025 So glad you're loving the search and assignment features! 🎯 And thanks for the heads-up on the occasional glitches. We're always working to make things smoother. Appreciate you being on board! RS Rebecca S. HR and Accounting Administrator Entertainment Used the software for: 6-12 months ### "Recommended" March 27, 2025 5.0 Pros Trianual is very user friendly and easy to navigate. Cons The graphics are a little boring but thats not really a deal breaker. Review Source Response from Trainual May 5, 2025 Hi Rebecca, Thank you so much for your kind review and for recommending Trainual! We’re thrilled to hear that you find it user-friendly and easy to navigate — that’s exactly what we aim for. We appreciate your feedback on the graphics, too. While they may not be the flashiest, we’re always looking for ways to make the experience more engaging without compromising simplicity. If you ever have ideas or suggestions, we’re all ears! Thanks again for being part of the Trainual community! 💜 SB Samantha B. Learning & Development Lead Information Technology and Services Used the software for: 6-12 months ### "Cutting edge can be a scary place" May 11, 2023 5.0 Overall it's going to fill our need for business process documentation well. It has the features and support we need at the right price. I only with it weren't called "Trainual" because it's really not a training platform. Pros I love the responsiveness of the support team and the structures they have in place for deploying the platform. It's a clean, well-though-out platform with a good balance of structure and flexibility to meet most organizations' needs. Cons There are a lot of features still in development, and a lot of pieces changing. Dark mode was released, but doesn't work yet with the brand styles. There is a "Team" tag separate from the "role" and "title" fields, but it doesn't have any functionality yet. Sometimes the colors are off, or the whole page shows as code instead. It's nothing a refresh can't fix, but there's definitely a feeling of making sacrifices for the sake of being part of a vision. Alternatives considered [Process Street](https://www.capterra.com/p/135004/Process-Street/) Review Source Response from Trainual May 28, 2023 Thanks for sharing, Samantha B! Our team will be pumped to hear your kind words. We know dark mode hasn't hit the mark in the past. We recently sunset this feature and instead recommend using Dark Reader from the Chrome web store (free). We're working hard on a new Groups experience that will make better use of Teams in the future. We're glad to know that, overall, you enjoy and support the use of Trainual in your biz. Keep bringing your feedback! ES Ehren S. Regional Manager Automotive Used the software for: 2+ years ### "Excellent method of keeping any sized team up to date!" May 25, 2023 5.0 Very positive, rarely an issue from your apps or programs and the one time I did have trouble it was resolved promptly. Pros Most useful is the simplicity and ability in sending specific trainings to specific members. If someone is struggling in one area we simply reset their training and go back over it with them. We are looking forward to teams so we can begin doing this by group as well! Cons Really need to be able to categorize members into multilayered teams for ease and precision in what is being sent to train on. Reason for choosing Trainual We look to partner with companies that share and live out ours, safe caring and fun. We find Trainual absolutely lives these values for their employees and we find that ensures our needs will be cared for as well. This is a major selling point for Camel Express CW. Review Source Response from Trainual May 28, 2023 Thanks a bunch for your awesome feedback, Ehren! We're happy to hear that you find Trainual's simplicity and the ability to send specific trainings to individual members most useful. And we totally understand your need for categorizing members into multilayered teams, and we're excited to let you know that team grouping enhancements are coming soon! It's fantastic to know that our shared values of safety, care, and fun align with yours. We appreciate your kind words and for including us as part of the Camel Express CW team! Alan B. Ops Manager Marketing and Advertising Used the software for: 6-12 months ### "Trainual Is Straightforward, Practical, and Smooth" November 30, 2022 5.0 Trainual is really easy to use for both admins and users. I love that we can all reference the same materials very easily, and everyone knows what training they have yet to complete at a glance. Pros Honestly, I like how modern it looks the most. Previously, our company used Zoho and it had a lot of features, but it didn't look smooth. When you're trying to learn something new, you need as few distractions as possible. With Trainual's polished look, you're able to focus. On the administrator side, you can create everything you need without any training. Just take a moment to plan out your training, and you'll be alright. Cons The only gripe I have is the assessments. Zoho had a lot of options for the question types, and in Trainual I was hoping for the same. I adapted many of the questions that I migrated over, so it's okay, but having different question types helps break up the monotony. We have to ask a lot of questions in certain training modules, so this really helped, but this technical limitation hasn't actually held us back in practice. We continue to love Trainual. Review Source JS Jennifer S. Veterinary Management Consultant Veterinary Used the software for: 1-2 years ### "Trainual is a game changer!" May 9, 2022 5.0 Trainual is a game changer in veterinary hospitals! Communicating and standardizing processes has always plagued veterinary managers and this program allows everything to be documented and instructed in one place. Pros This software is well organized for learners, users and managers. Team members love that it can be used on their mobile phone for learning and to reference material when needed. I love the search function! I also appreciate that Trainual has stayed responsive to rolling out new improvements. Cons I wish there were more interactive activities available for the users. We use it heavily as a learning system, as well as a place to document SOP's, and we miss some of the interactive features that we had in other programs like Nearpod. The loss of this is still worth it to have the streamlined design and reporting features that Trainual offers. Review Source Response from Trainual June 16, 2022 Hi Jennifer! Thank you so much for leaving this awesome review for us :) We're super stoked to hear that Trainual has been a gamechanger for your business! And thank you for your feedback on the interactive features within Trainual. I'll pass that on to our Product Team, but if you have any specific ideas on interactive features that would be awesome, feel free to share them here as we're always looking to improve: https://portal.productboard.com/trainual/2-trainual-feature-requests/tabs/4-under-consideration We appreciate you for being a part of our community and we're excited to continue to work with you! TK Tammie K. Co-Owner Education Management Used the software for: 6-12 months ### "Efficient Onboarding Solution" June 7, 2023 5.0 Our experience with utilizing Trainual for our onboarding has been positive overall. It has proven to be an efficient solution for streamlining our onboarding processes. The software's current capabilities have met our needs and facilitated a smoother transition for new hires.However, we acknowledge that there is untapped potential in the software that we have yet to explore fully. We recognize the importance of investing time to enter additional information and familiarize ourselves with the software's additional features. Once we allocate the necessary time for these tasks, we believe the software will enhance our onboarding processes even further.Overall, we highly recommend Trainual for its effectiveness, and we are eager to continue unlocking its full potential. Pros One of the aspects we appreciate the most is the ability to provide consistent information to our new hires in a highly efficient manner. It allows them to progress through the onboarding process at their own pace. The inclusion of quizzes within the program has significantly enhanced the learning experience. It not only reinforces their understanding but also provides a way to assess their knowledge retention. We are looking forward to the access they will have to our standard operating procedures, once we have them added to the program. This will serve as a valuable resource, enabling them to refer back to important guidelines and processes as needed. Cons We would appreciate the capability for increases e-signatures without incurring additional expenses. It would be beneficial to have a solution that allows us to handle a higher volume of signatures without any added costs. Alternatively, if there was a more effective way to sign off on all policies within the program that would eliminate the need for additional e-signatures. This would simplify and streamline the process and would further enhance our onboarding experience. Review Source Response from Trainual August 15, 2023 Wow, Tammie! This feedback is great. It's awesome to hear how Trainual is improving your onboarding processes and enhancing the learning experience. We look forward to hearing more as your experience unfolds. Would love to have you in our Trainual Insiders community. You can find us on Slack or Facebook. Thanks so much for taking the time to share this review. P.S. Passed along your e-sign feedback to the product team! GL George L. Training Coordinator Automotive Used the software for: 1-2 years ### "Highly Recommend" May 13, 2022 5.0 Thus far it has been a welcomed addition to our training program. Wil Pagod has been there every step of the way to help me navigate when I've had questions. Pros As a training coordinator it gives me flexibility. It does not replace face to face training. But is an addition to the training program. It allows members to complete training on their time and gives us the ability to easily update said training. Cons The initial roll out was a little confusing for members who aren't computer literate. But it didn't take much training to get them up to speed. Reason for choosing Trainual Trainual offered everything that I was looking for. An easy to use platform that was easily updated and had the integrations I needed. Review Source Response from Trainual June 16, 2022 Hi George - Wow! Thank you so much for this amazing review of Trainual :) We're beyond pumped to hear that the platform has been a huge help in the way you train employees. And we're really glad to hear we had everything you need to be successful. That made our day hearing that! Appreciate you a ton for being a part of our community, and we're excited to continue to work with you! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.