# Page 14 | Trainual Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is Trainual the right Training solution for you? Explore 509 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/175749/Trainual/reviews

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Trainual

4.8 (509)

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Last updated March 13th, 2026

# Page 14 - Reviews of Trainual

## Showing most helpful reviews

Showing 326-350 of 509 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LK

Lissa K.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great investment for any team"

November 22, 2020

5.0

Great overall experience fantastic tool that has helped streamline our hiring and training processes.

Pros

Many things, but he ability to ability to create tests and quizzes is essential

Cons

Would like more options for multiple selections for the multiple choice option on testa

Review Source

Response from Trainual

November 25, 2020

Hi Lissa! Thank you for leaving your kind Trainual review. We're thrilled to hear that you're using and enjoying the Test feature - keep an eye out soon for more options there. :) Please let us know if you have any additional feedback or questions for our team!

RA

Robin A.  
Program Manager  
Professional Training & Coaching  
Used the software for: 6-12 months

### "Love using Trainual!"

August 10, 2021

5.0

Pros

It's a great place to add your best practices and procedures for new and existing employees.

Cons

I don't think there is anything I do not like about this software.

Review Source

HD

Hannah D.  
Marketing Executive  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Essential to our business"

February 25, 2022

5.0

Great experience.

Pros

It is user friendly, broad in usage options, and easy to track.

Cons

At times some imaging would resize on me, and I'd have to fix them multiple times.

Review Source

SK

Sarah K.  
Staff Director  
Education Management  
Used the software for: 6-12 months

### "Easy to Use for Small Scale Training"

September 3, 2020

5.0

Pros

The software is easy to use and highly customizable and the final product looks clean for both the user and the admin.

Cons

I wish there was a way for the tests to be multiple answer multiple choice.

Reason for choosing Trainual

Trainual had a trial period in which I was able to test out its features. Between the trial and cost comparison, it seemed like the best fit for where our company is today.

Review Source

Response from Trainual

September 17, 2020

Hello Sarah! Thanks for sharing your Trainual review. Keep an eye out for updated testing features. :) We're so happy to hear that the platform has been easy to use and we hope it continues to positively impact your team. We're here for you if you have additional feedback or any questions!

MF

Mary F.  
Director  
Airlines/Aviation  
Used the software for: 6-12 months

### "A breeze to use and monitor progress! "

October 11, 2018

5.0

I will continue to use trainual for all my future on-boarding needs. I always have support for questions. It is easy and effective.

Pros

Ease of use in posting and understanding set-up. The ability to monitor progress of team.

Cons

I wish the platform was available on an app instead of through a website and browser.

Review Source

Response from Trainual

October 15, 2018

Thanks for the feedback, Mary! We do have an iOS and Android app on our product roadmap so stay tuned for exciting things to come! :) We look forward to helping you train as you continue to open in new markets. Thanks for your support!

VR

Verified Reviewer  
COO  
Wholesale  
Used the software for: 6-12 months

### "Youinkit Review"

May 20, 2019

5.0

Awesome, it has been groundbreaking for our organization.

Pros

On-boarding new employees has become much easier than in the past. Happy we made the switch.

Cons

Only 25 users are available for the lowest version of the software.

Review Source

Response from Trainual

May 21, 2019

Thanks for the review -- Happy we were able to make your onboarding process easier!

AT

Amelia T.  
Head of Coach Talent & Culture  
E-Learning  
Used the software for: Less than 6 months

### "One of the easiest LMSs I've ever used!"

May 30, 2019

5.0

Best LMS I've ever worked with, and I've worked with Moodle, Blackboard, Canvas and Northpass. Great job!

Pros

I LOVE how easy the text editor is. I can literally copy and paste content without the code breaking -- this includes content from outside Trainual. For anyone who has ever had to deal with content creation in any LMS, this could literally make or break your sanity. This one small details is part of the reason we switched from our previous LMS to Trainual. Plus, the tutorials are actually helpful! Win all around for me.

Cons

So far, as a new customer, I really have nothing to complain about!

Review Source

Response from Trainual

June 3, 2019

Thanks for the fantastic review, Amelia!

SW

Sharon W.  
Benefits Compliance Specialist  
Management Consulting  
Used the software for: Less than 6 months

### "Depend on this resource daily."

November 16, 2020

5.0

Working reference for all of my work assignments. Wouldn't be able to complete these tasks without it.

Pros

Ease of use and quick reference box. The look is simple enough without wasting time finding a specific topic.

Cons

If you have a lot of courses you have to scroll down.

Review Source

Response from Trainual

November 19, 2020

Hi Sharon! We're delighted to hear that you like our quick reference feature and that it's been helpful to your work. If there is anything we can assist with moving forward, don't hesitate to reach out!

aB

amber B.  
Director of General Pest Control  
Consumer Services  
Used the software for: 1-2 years

### "Great platform for training/onboarding"

March 10, 2022

5.0

We use trainual in our 30 day onboarding right now but plan to explore using this more monthly proficiency trainings as well.

Pros

The additional content you can add makes the training so much more digestible and fun. I also love that you can quiz out of processes.

Cons

The way the platform is laid out, as far as employees and there progression on content makes it a little hard to follow. (unless I'm just not using it correctly)

Review Source

SS

Shivram S.  
DBA  
Financial Services  
Used the software for: 6-12 months

### "It is one of the most easy to use training software"

March 19, 2021

5.0

Pros

As a user, it is simple and clean. As a training content creator, it is again easy and fun to create content in.

Cons

Moving topics between subjects can some times be difficult to the extent of being not possible.

Review Source

Response from Trainual

April 9, 2021

Hi Shivram! Thanks so much for leaving a review of Trainual. We really appreciate you taking the time to do so, and we're happy to hear that it's been so easy for you to use in your training! And thank you for the feedback on moving topics. We'll pass your feedback on to our product team, as we're always looking to improve. If you need anything else from us, always feel free to reach out!

CM

Casey M.  
Executive Assistant  
Music  
Used the software for: Less than 6 months

### "Provides a Great Central Database For My Company"

October 11, 2018

5.0

We are able to keep our company handbooks and internal resources within Trainual, which makes it easy for employees to access information and search keywords to find what they are looking for. Overall we have had a very positive experience with Trainual and the customer service.

Pros

Trainual is extremely easy to use, we were able to onboard our company hassle-free

Cons

We still have to utilize Google drives for things like photo/graphic databases, it would be great if Trainual had a better way to host and display multimedia. Also, it does look a little bit basic, but that does contribute to the ease of use. Formatting does take some work if you are copying and pasting information from a word document or PDF.

Review Source

Response from Trainual

October 16, 2018

Thanks so much for the feedback, Casey! I will be sure to pass this along to our product team to discuss. We have lots on our roadmap for 2019 so stay tuned! Thanks again!

JL

Jeff L.  
Training Mgr.  
Consumer Services  
Used the software for: Less than 6 months

### "Trainual is great!"

May 20, 2019

5.0

Trainual has helped with our employees learning our workflow and our software. It has not replaced personal training, but has solidified important ideas and is handy for reference.

Pros

I like the customer service, and the tutorials. I have made suggestions to their development team, and they have actually listened! After a short learning curve, the software is easy to use. I also like they are constantly developing it.

Cons

There are a few features that I'm waiting on, mainly with formatting. I do wish quizes could be placed anywhere in the "learning flow".

Review Source

Response from Trainual

May 21, 2019

Thanks for the feedback, Jeff! Text editor updates are currently in progress. :)

MR

Merli R.  
Realtor  
Real Estate  
Used the software for: Less than 6 months

### "I am glad I founded it "

August 25, 2020

5.0

Interesting and functional

Pros

I can come back to the latest updated information

Cons

Not show the real time that each training will take

Review Source

Response from Trainual

August 31, 2020

Hi Merli! Thanks for sharing your Trainual review. It's great to hear that the platform has been interesting and useful so far! We recently updated the platform to include time estimates for each subject, so we hope that helps with your concern. Let us know if you have additional feedback or any questions as you're getting started!

Grant B.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Do it Right the First Time"

August 27, 2019

5.0

It's helping me stop wasting time repeating myself. With turnover being a real thing we have to deal with, It's nice to spend time on more important tasks than the minute details that people can learn themselves.

Pros

I like self-motivators and self-starters and Trainual helps give me time back by allowing those employees to really train themselves.

Cons

It is a lot of work up front to set up. Some of that can't really be avoided though. I do wish there was a little more robust support documentation.

Review Source

Response from Trainual

February 21, 2020

So happy we're helping you save time! We're also working on building out the template marketplace so initial setup will be a breeze. Thanks for your review!

LS

Lakshminarayanan S.  
Assistant Team Leader  
Hospital & Health Care  
Used the software for: 6-12 months

### "One of the Best applications for Online Learning and Knowlegde sharing"

November 22, 2021

4.0

It has been a good addtion to the company aiding in training new hires as well as tenured users

Pros

\* Ease of use to create, edit modules and also be reminded of users' completion data of those topics

Cons

\* Unable to add complex assessments resulting in usage of different application

Review Source

EK

Elysia K.  
Cleaner  
Hospitality  
Used the software for: 6-12 months

### "Using trainial"

August 23, 2022

4.0

Was great would recommend for other companies

Pros

How easy it was to use and the features

Cons

There isn't anything really only when it took a while to load

Review Source

MS

Matthew S.  
CEO  
Legal Services  
Used the software for: Less than 6 months

### "Great Online Training Tool to Scale Your Business"

November 30, 2020

5.0

Pros

The ease of use and testing features are great as are the auto layouts of the manuals.

Cons

Nothing ... it’s great. I’ve liked every feature

Review Source

Response from Trainual

December 4, 2020

Hi Matthew! We appreciate you taking the time to leave your Trainual review. We're thrilled to hear that you're enjoying the platform so far, and we hope you continue to see its impact. Please don't hesitate to reach out if there's anything we can do to help as you're getting started.

Michael T.  
Realtor  
Real Estate  
Used the software for: 1-2 years

### "Great Training Platform!"

November 17, 2020

5.0

Pros

The ease of access and concise way that Trainual is set up is great for anyone looking to better their work experience!

Cons

I love all of the platform. especioally the App!

Review Source

Response from Trainual

November 19, 2020

Hi MIchael! Thanks for sharing your Trainual review. We love to hear that you've been using the app! Thank you for your continued support - please know we're always here if you have additional thoughts or any questions we can assist with.

SV

Shelley V.  
Regional Disability Manager  
Insurance  
Used the software for: Less than 6 months

### "Easy to use"

November 25, 2020

5.0

awesome. Content very well put together and easy to follow.

Pros

The program was very user friendly. I liked when it was recording the % in which you were nearing completion.

Cons

some of the videos are not posted in true times. what I mean is the video would say 3:23 but actually when you watch it, turns out it is 7:00 minutes.

Review Source

Response from Trainual

November 30, 2020

Hi Shelley! Thanks so much for sharing your Trainual experience with us. We're glad that you're utilizing the completion percentages! Please don't hesitate to let us know if there's anything else we can help with as you're getting started on Trainual.

Christopher J F.  
Account Executive  
Accounting  
Used the software for: Less than 6 months

### "Best system to document and duplicate processes"

October 12, 2018

5.0

really good starting point for a platform to document your processes. I'm sure it will get better with time regarding my personal pet peeves, so I am happy with it.

Pros

the fact that you can utilize different formats of content (video, text, images) to train people AND create quizzes to test their knowledge afterwards.

Cons

not being able to customize the placement of my content as much as I would like.

Review Source

Response from Trainual

October 23, 2018

Thanks so much for the review, Christopher! If you have specific feedback on how you'd like to place content, feel free to email me directly at chelsey@trainual.com. Thanks again!

TL

Travis L.  
COO  
Hospitality  
Used the software for: Less than 6 months

### "Taking it to the Next Level"

August 2, 2022

5.0

Pros

Trainual is easy to get started and create content. Lots of videos and support to help along the way. Its great to see continual updates to the system.

Cons

Looking forward to more testing options and version history.

Review Source

Response from Trainual

March 15, 2023

Hey Travis! ���� Thanks so much for sharing your review. We're happy to hear you're enjoying Trainual. We hear you on testing enhancements - stay tuned! ����

MC

Miguel C.  
territory Manager  
Utilities  
Used the software for: 6-12 months

### "My Review"

August 24, 2020

5.0

very good very easy to use and has an app

Pros

Great system easy to navigate and use and has an application for your phone or tablet

Cons

nothing its a very easy system to use no issues

Review Source

Response from Trainual

September 17, 2020

Hi Miguel! Thanks for your Trainual review. We're thrilled to hear that it's been a great experience so far, and that you've utilized the mobile app. We're always here if you have additional feedback or questions!

OS

Olivia S.  
Operations Manager  
Real Estate  
Used the software for: 6-12 months

### "For Constant Training - Too Expensive for Our Training Needs"

February 17, 2022

5.0

Trainual was great but we just needed it to train our brokers, once they had completed the training course we had designed, they were done, and we had no more need for the program.

Pros

The software was easy to use and they offered great tutorials to show the admin some cool tricks/tips on how to make training more engaging and enjoyable for the trainee.

Cons

The only problem I ran into was when some of our users had trouble creating accounts to complete the training. (Likely user error).

Review Source

BS

Brittany S.  
Marketing Manager  
Real Estate  
Used the software for: 6-12 months

### "Bringing our company to the next level!"

May 20, 2019

5.0

Great outline for structuring courses, and the ability to customize to your heart's content with videos and graphics. Not only is it easy to use, but I recently attended a webinar that was offered via email to better use all the tools at my disposal. I love that we can assign courses to entire departments with a click, and add additional individuals. Proper training is vital in our industry, and the most important thing to have dialed in for any company, Trainual helps us up our training game.

Pros

Easy to use & helpful training webinars!

Cons

Can't think of anything, my experience has been great.

Review Source

Response from Trainual

June 3, 2019

Happy we could help up your training game, Brittany! ?

LK

Lucy K.  
Junior Designer  
Marketing and Advertising  
Used the software for: 6-12 months

### "Easy to use"

May 12, 2023

5.0

Good experience

Pros

Easy to use, nice interface. Makes training better

Cons

More bespoke design for each business would be nice

Review Source

Response from Trainual

May 28, 2023

Hey Lucy! Short and sweet - thanks so much for sharing how Trainual makes training better for your team. We appreciate you!

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